10:04 pm, February 28, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dreezee
I just want to spend money. I am pretty sure I spend more money than 9 [..]
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1:04 pm, September 2, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend clearing your cache and cookies in your browser, or trying another browser altogether. If the issue persists, pl [..]
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11:04 pm, May 23, 2017
So I have come back after quite a long break. Think I perhaps stopped playing back in 2014/2015.
I logged in and much to my shock discovered that all my characters have been deleted and I have nothi [..]
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1:04 pm, May 9, 2017
I have tried to add my credit card for a payment method. Put all the information in, hit send, and nothing happens. I do have ublock, adblock and noscript which I either turned off or did the tempor [..]
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1:04 pm, May 9, 2017
Quote:
Originally Posted by Hesk
Hello! Clearing cache & cookies, or trying another browser may resolve the issue for you, but if it does persist, please submit a [..]
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1:04 pm, April 13, 2017
Quote:
Originally Posted by TrionBrasse
We are proud to announce that RIFT, along with all of Trion's games, now accepts Razer zGold as a payment method! zGold is a un [..]
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10:04 pm, February 15, 2017
RIFT 4.0: Hotfix #16 2/15/2017RIFT STORE AND SERVICES
* Resolved an issue that could block accounts from adding a payment method within the RIFT Store.LOOKING FOR RAID
* Fixed an issue with being un [..]
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10:04 pm, February 15, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #16 2/15/2017 RIFT STORE AND SERVICES * Resolved an issue that could block accounts from adding a payment method w [..]
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12:04 pm, February 9, 2017
Im trying to purchase the essentials. however, i do not have a payment method available yet.
I tried 2 credit cards, (Can not verify address)
I tried paypal, (Account country does not match Paypal cou [..]
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10:04 pm, December 14, 2016
Hello!
So i am going to delete my email and with that i will lose my Rift character as well. So my question is can i transfer that character to another account? If yes, is that proccess free or requi [..]
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12:04 pm, November 28, 2016
Hello Trion Worlds/Glyph Today / 2016-11-27/ I logged into the game to see what's new and while browsing through the Rift Store I accidentally pressed something and bought " Starfall Prophecy Sta [..]
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1:04 pm, August 24, 2016
Was trying to buy nightmare and preorder but it seems like you cant select a payment method. Saw other people have been having the same problem. You'd think it would be in their interest to get thi [..]
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1:04 pm, August 15, 2016
Again, a glyph update and as usual, issues with logging in....
Get rid of glyph, find some other company to do the job... glyph is following Trions footsteps too often in f*cking up updates and scr*w [..]
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11:04 pm, May 15, 2016
Quote:
Originally Posted by Carthax
If you don't want to use your Steam Wallet, you just need to disable the Steam overlay before logging in. You can use these steps to e [..]
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1:04 pm, May 12, 2016
Quote:
Originally Posted by TrionBrasse
The reasons for this sort of issue are widely varied. i strongly suggest you eliminate all doubt and put in a CS ticket for a real [..]
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1:04 pm, April 24, 2016
As the title says, tried to buy credits through paypal - payment is pending.
Tried Live Chat didn't get me anywhere, tried making tickets same answers as usual.
An ETA on how long it's going to tak [..]
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11:04 pm, April 21, 2016
6 weeks now i've been trying and waiting to get a new payment method onto my account. no joy at all !!
still i can't get my card details too add to my account, i try paypal, but can't make a purchase [..]
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11:04 pm, April 21, 2016
Quote:
Originally Posted by ZamboniChaos
I'm afraid I can't offer any additional assistance beyond what our CS team has already provided you in your tickets. However, I d [..]
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11:04 pm, April 13, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry you've had so much trouble adding a new payment method to your account. Out of curiosity, have you tried adding any oth [..]
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1:04 pm, April 2, 2016
Quote:
Originally Posted by Ocho
Ice is powerful. It carves mountains, makes the best steel brittle, but also becomes a remarkable protective and healing tool, in the rig [..]
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10:04 pm, March 4, 2016
So, i have my paypal account linked simply to buy gems and such on my own accord...this past month i just so happen to transfer more than $20 into Paypal for online shopping and suddenly you guys took [..]
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11:04 pm, October 22, 2015
I want to use steam wallet as my payment method, but the game doesn't accept it. I have 55,01$ and want to buy 8500 credit pack for 49,99$. I purchased REX 2 weeks ago through steam wallet and it work [..]
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11:04 pm, October 21, 2015
i try with a post here..
so few days ago i tried to buy patron status but there was an error with payment. so i bought a code on another site and redeemed it and all was fine.
now are 2 days i try t [..]
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1:04 pm, October 13, 2015
Request #387656
Hoping I can get this fixed to purchase the primalist pack!
I have tried to purchase the Primalist Pack via multiple payment methods (PayPal, 2 different CCs, carrier pidgeon) and th [..]
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11:04 pm, August 10, 2015
hello there i recived 15 day patron from a friend after 7 days my patron is gone and i recived email: Your Patron subscription to RIFT has been temporarily suspended. To resume your Patron benefits i [..]
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11:04 pm, July 24, 2015
Quote:
Originally Posted by Snedhepl
We are indeed looking into these issues on the engineering side and will get back to you when we have any updates.
Quote:
[..]
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1:04 pm, July 16, 2015
During the original up time yesterday I attempted to add patron time to my wife's account as hers had ran out.
I tried to add new payment methods and it was not working for what ever reason. I attemp [..]
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11:04 pm, June 16, 2015
Hi there
I have been trying to purchase the Glory of the Ascended Upgrade Pack (The one that is normally $99), and it keeps on saying my payments are failing. I have tried using my PayPal account to [..]
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1:04 pm, June 15, 2015
Seeing as there's a huge sale on upgrade packs right now, I figured it'd be a good time to drop a bit of money on this game and improve my experience. I prefer not to use credit cards for online purch [..]
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11:04 pm, June 12, 2015
Once upon a time a husband and wife decided to start playing a game - if was beta and a bit rough but the game showed promise and they had a lot of fun. Over time they were loyal subscribers and thei [..]
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1:04 pm, March 30, 2015
I have submitted a ticket and have been waiting over 24 hours for a response.. my payment methods are all being declined and I'm not sure why since I used to pay monthly for this game. Friends are wai [..]
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12:04 pm, March 13, 2015
I bought 2 REX with the intention of buying 3 total. After the first two went through I cannot buy a 3rd. Trion tells me its my financial institution. Well it's not. Bank balance is fine, card works f [..]
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12:04 pm, February 24, 2015
Dear Tech support,
I am probably not at the right spot here, but perhaps you can help me anyway.
Yesterday i bought credits by means of the store but until now I did not receive them. I don't feel [..]
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10:04 pm, February 20, 2015
Hello, I'm new to Rift and have a level 10 character, I recently put 20 pounds onto my Steam wallet so I could purchase the in-game Rift gems but whenever I go to purchase them it says something along [..]
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10:04 pm, February 11, 2015
So, according to rumor; if I am logged into my Trion account, and head to the support page, there should be a link to the live support queue on the bottom left of the page. I know this, because I can [..]
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10:04 pm, February 10, 2015
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by vampydaras
Thx for replay. I hope you guys will found 1 simple payment which [..]
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12:04 pm, January 21, 2015
Greetings,
Recently i tried to purchase credits with my Visa and i ended up with blank fields after attempting to save payment method and getting an email saying my payment method is not valid and h [..]
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12:04 pm, January 21, 2015
Quote:
Originally Posted by GM Fasti
Thanks for your patience! In about 20 minutes, you should be all set to add your payment method one more time and make that purchase. [..]
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12:04 pm, December 31, 2014
It's not my fault Steam converted my Steam wallet funds to Canadian Dollars (CDN).
And yet, I am being punished for this by Trion because they won't allow me to purchase from the in-game store since [..]
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12:04 pm, December 26, 2014
I am posting this because I was told it takes forever to get a reply from a ticket submitted. So maybe this will speed up the process. I forgot my email for my account that I signed up with. I do h [..]
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12:04 pm, December 26, 2014
Quote:
Originally Posted by GM Fasti
Hey!Sorry for any confusion regarding purchase errors, but there are security measures taken to protect accounts against fraudulent c [..]
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10:04 pm, December 25, 2014
Hey there! I'm trying to become a Patron, but each time I try to enter my payment information the page refreshes and it shows red on every box, as if I never entered anything. I tried doing this on mu [..]
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12:04 pm, December 20, 2014
So i whent to go buy credits again same thing todo with secruity or sumthing basicly saying that there doin secruity checks on there side to PRotect me ffs guys plz fix this as i am trying to buy a [..]
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12:04 pm, December 19, 2014
hey guys just curiouse is anybody having problems buying credits as for when i go to buy credits it comes up with a msg saying cant do it todo with security contact the customer service to assist you [..]
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10:04 pm, December 17, 2014
I have recently tried to buy a REX using steam wallet funds. The purchase went smooth at the start, the money was taken from my steam wallet and i was just waiting to receive my REX. I suddenly got an [..]
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10:04 pm, December 15, 2014
"This mayb cos of security check on our side. Contact support......"
Added payment method and when i tried to buy my first rex, i get this error message.
also its a debit card btw. Mayb th [..]
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12:04 pm, November 29, 2014
My credit card expired and was replaced. I got email saying there was a problem with payment, from trionworlds. So, I added a new payment method and it is set to default. But the expired credit card s [..]
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12:04 pm, November 29, 2014
Quote:
Originally Posted by GM Fasti
Hey! I wasn't able to find a ticket from you, so if yo get a second, please submit a ticket and describe your issue there. Once you' [..]
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12:04 pm, November 28, 2014
I can't log-in to the store, can't "Ask a Question" in hopes to find someone to speak to, etc.
I was once able to talk to someone from support and at least have them be able to connect to t [..]
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10:04 pm, November 24, 2014
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by Iwateguy
Not posting this to be a thread to dump all over Trion but I'll just [..]
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12:04 pm, November 18, 2014
Since Nightmare Tide I have had issues with payment. I tried to buy Patron with Paypal (same account I used ever since beta in 2011) and the money was taken from my account but then I got a message th [..]
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12:04 pm, November 5, 2014
When ingame, I wan't to get some some credits via my Steam Wallet and only get the following:WE'RE SORRY
There was a problem completing this
purchase. This may be because of security
checks on our [..]
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12:04 pm, November 5, 2014
RIFT 3.0: Hotfix #5 11/5/14NA: 11/5/14 @ 7:00 AM PSTEU: 11/6/14 @ 1:00 AM GMT== NEW RAID: MOUNT SHARAX ==
This Thursday at 12:00 PM PST / 8 PM GMT the Mount Sharax 20-man raid will be unlocked. Face [..]
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12:04 pm, November 5, 2014
Quote:
Originally Posted by CM Morgana
RIFT 3.0: Hotfix #5 11/5/14 NA: 11/5/14 @ 7:00 AM PST EU: 11/6/14 @ 1:00 AM GMT == NEW RAID: MOUNT SHARAX ==This Thursday at 12:00 [..]
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12:04 pm, October 30, 2014
Good day . I want to buy RIFT: Nightmare Tide Infusion Edition , I'm from Russia , on your site there is no possibility of payment of the Russian Federation. On another online sale found keys RIFT: Ni [..]
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12:04 pm, October 28, 2014
i cannot add my visa,mastercard or even my paypal and been like this for over a month sent you tickets before with my problem and everytime they say the problem is fixed but its not so would appreciat [..]
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12:04 pm, October 28, 2014
Ive tried for a few hours now and can't add a payment method or upgrade to a collectors edition. First I thought it was my card but my card and paypal work after just making a $2 purchase somewhere el [..]
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12:04 pm, October 27, 2014
It seems as though I am not the only one having this problem the more I look into it - but, anytime I try adding a payment method to my account, all the information just clears and red text appears un [..]
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12:04 pm, October 27, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by AlexanderBond
Hi, all my payments have been declined as well. Can you pleas [..]
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11:04 pm, October 23, 2014
I was able to login, but now I'm trying to add a payment method and it declines everything.
I tried two different credit cards, and my paypal, they all email me back declined. There isn't a problem [..]
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1:04 pm, October 21, 2014
Dear trion,
I intended to preorder the Typhoon edition but somehow your site didn't allow me to add my card's info to payment method. I tried everything, including using paypal but somehow I receive [..]
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1:04 pm, October 17, 2014
this is becoming almost humorous......... almost.
I had to change my credit card numbers due to Home Depot being hacked and I could not delete my old card due to the "active account" being a [..]
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11:04 pm, October 15, 2014
Quote:
Originally Posted by Archonix
Sounds like some purchasing checks might be blocking your transaction. If you can contact CS via live chat or submit a ticket they s [..]
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11:04 pm, October 6, 2014
She recently put a lot of money into her steam wallet to buy credits on Rift..... But when she goes to her store and tries to make any purchase (even as little as $5) nothing happens. It's as if the o [..]
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11:04 pm, October 4, 2014
For some unknown reason your system will not let me manage my payment methods, specifically to delete my current payment method. I've logged in and seem able to do everything but delete my payment met [..]
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1:04 pm, September 29, 2014
uhh time for shadows to be fixed. If i wanted to use only one gpu I wouldnt have bought two. Is it game breaking, no. have I stopped giving trion money, yes. Whatever graphics optimization that was su [..]
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11:04 pm, September 27, 2014
When I try to add a payment method and hit save payment method it sends me to a screen to type in a verification code from my email. Once I do that it says error 404 "The requested page does not [..]
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1:04 pm, September 20, 2014
I have a big problems to buy credits on my account. It is only paypal system for internet payments, but i can't use it, because stupid International and Russian banks have stupid odds about paypal! Ge [..]
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11:04 pm, September 15, 2014
My old CC has expired so I was updating my payment method to the new CC, but it was canceled anyway. How do I update to my new CC so I can keep my subscription? Also I was paying $99 for my subscri [..]
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11:04 pm, September 13, 2014
At the stage now where i want to rip my hair out with frustration ,been trying all day to buy the ultimate bundle .and can not get to the payment page , can not even go to the store page via glyph not [..]
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11:04 pm, September 6, 2014
Hi,
I wanted to buy some credits in game, so I clicked on the link in the RIFT store to set up a new payment method and, for some reason, I was logged into the wrong account on the website. After se [..]
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1:04 pm, September 6, 2014
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Cramen
Do these exist anymore?TRION has gone spiraling down the path of greed, [..]
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11:04 pm, September 5, 2014
A friend of my mine can't seem to purchase any credit bundles through the rift store ever since the DDoS attack. Her payment details are no longer in glyph. She has also checked through her steam acco [..]
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1:04 pm, August 29, 2014
My account has been compromised and charged with EUR134.99Order details:
Date: Aug 26, 2014
Transaction Type: Digital Purchase
Product: GIFT: ARCHEUM FOUNDER'S PACK
Subtotal: EUR134.99
Tax (if appl [..]
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11:04 pm, August 27, 2014
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by metakil
^ says it all. What sucks is that in order for me to write a ticket u [..]
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1:04 pm, August 12, 2014
So just added some money to my steam wallet and went to the rift store to buy some credits the option to use my steam wallet as payment is gone the "buy now" option is grey only thing it say [..]
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1:04 pm, August 9, 2014
This probably isn't the best time to ask, as I know the servers are going crazy, but I am unable to add my RIFT + Storm Legion code to my account. I've tried logging in and out of the account manageme [..]
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11:04 pm, August 8, 2014
I haven't played Rift for a while. Never mind why. But this other day (Aug 6th) I received some strange mails from noreply@trionworlds.com. See below for how it looked like. The links seem legit at fi [..]
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11:04 pm, July 23, 2014
I cannot add payment method. Tried both credit cards and paypal, never works. It always go back to the 'add payment method' page and send me email saying paypal or credit card is declined. I am pretty [..]
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1:04 pm, July 11, 2014
Quote:
Originally Posted by Ocho
Our friends over at Rixty are back at it again! From now until July 31, 2014 players who make a RIFT purchase of $20 or more via Rixty wi [..]
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11:04 pm, June 26, 2014
Hi,
I've added my credit card payment method via the website and on the website i can see clearly its been saved however in game and in the rift...
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2:24 am, November 15, 2013
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by RedzArrow
Helo i bought psc and i dont know where to use it [..]
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2:24 pm, November 5, 2013
Quote:
Originally Posted by GM Aithusa
We do apologize for the frustrations. I actually just explained this in another post. If you want more information on why [..]
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3:24 pm, October 25, 2013
Quote:
Originally Posted by GM Aithusa
Hey guys, I know this is frustrating, our GM's are doing the best they can to stay on top of tickets. If you haven't alrea [..]
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3:24 pm, October 25, 2013
Quote:
Originally Posted by GM Aithusa
We do apologize for the frustrations. I actually just explained this in another post. If you want more information on why [..]
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3:24 pm, October 22, 2013
Quote:
Originally Posted by GM Aithusa
Any purchase or payment issue needs to be investigated and cleared through a support ticket. If you guys are still having [..]
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3:24 pm, October 8, 2013
BUY ORGINAL HIGH QUALITY EURO/USD/CAD/AUD/POUNDS ETC BILLS
GOOD QUALITY FAKE REAL MONEY
EUROS
DOLLARS
BRITISH POUNDS
AUSTRALIAN DOLLARS
CANADIAN DOLLARS
KUWAIT DINAR BAHRAIN DINAR ETC
GET BACK [..]
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9:53 pm, October 6, 2013
Quote:
Originally Posted by Daglar
As a further step to increase the security of our players accounts and payment methods, we have added an additional requiremen [..]
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3:24 pm, October 5, 2013
Quote:
Originally Posted by GM Aithusa
You should be able to apply your credit card now. And in the future you can contact support if you has any additional paym [..]
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3:24 pm, October 5, 2013
Quote:
Originally Posted by GM Aithusa
Quote:
Originally Posted by Dragonwolfe
I am trying to purchase credits, but am una [..]
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5:18 am, October 4, 2013
Quote:
Originally Posted by BrandGuru
We're looking to get Paysafecard added to the Account Center soon...perhaps as early as Tuesday. We'll post an announcement [..]
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7:57 pm, October 3, 2013
Quote:
Originally Posted by Elrar
Hey all,We're happy to have PaySafe as an available option for our European players, however, we will look into why specific re [..]
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