12:04 pm, February 21, 2018
Quote:
Originally Posted by TrionBrasse
CONFIRMED: Name Reclaim is scheduled for Wednesday, February 28th, 2018.Currently the time set for the patch is the normal 7:30am [..]
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12:04 pm, February 13, 2018
Quote:
Originally Posted by TrionBrasse
THE ORIGINAL ANNOUNCEMENT POST:It's a new year, and it's time to clear the dusty shelves of names long unused. These names will be [..]
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11:04 pm, July 26, 2016
In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via email. This change will allow us to make sure that [..]
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11:04 pm, July 26, 2016
Quote:
Originally Posted by Celestrata
In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communica [..]
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1:04 pm, July 17, 2016
Normally I wouldn't be the one to whine about something like this, but ... it is Patron, after all.
I got an email from the standard noreply@triongames.com email that my Patron benefits have expired o [..]
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1:04 pm, July 5, 2016
Quote:
Originally Posted by Hesk
Hello! Repthor is correct - include as much information in the account recovery form as possible, and if additional verification is neede [..]
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11:04 pm, May 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Runningmoon! Sorry for the confusion. Our team is currently investigating this, and they're still trying to gather as m [..]
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11:04 pm, April 2, 2016
Hi, after few years im trying to return to Rift but i cannot remember my email, and i think when i was playing i didnt have to login through Glyph so now it's impossible for me to even try to figure o [..]
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10:04 pm, March 18, 2016
Hey everybody!
One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this error and know just how frustrating it can be. Not only d [..]
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10:04 pm, March 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well [..]
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11:04 pm, May 27, 2015
Left for about 8 months and return, to check things out and....
Purchased the Night Tide Infusion and 3 months game time. Get sent an email (with link) saying choose what character to apply level 60 [..]
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11:04 pm, May 5, 2015
Quote:
Originally Posted by CM Kiwibird
Quote:
Originally Posted by Byblos
You may want to look into this thread:http://forums.riftgame.com/ [..]
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1:04 pm, April 10, 2015
Quote:
Originally Posted by GM Fasti
We have a thread up regarding this issue already, so please post your support ticket number there. Also, we've posted about this iss [..]
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1:04 pm, April 9, 2015
Quote:
Originally Posted by GM Fasti
No problem at all. For easier tracking, I'd like to keep all posts about this issue together. Please post in this existing thread, if [..]
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10:04 pm, March 10, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Stargeezer
Never got the email. Greeeeaat... :sour:
You can use [..]
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10:04 pm, February 15, 2015
I am unable to log in to glyph because i have not received the email for account verification from Glyph, I have clicked the link to send me a new email and none is sent. Its been over night now and s [..]
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10:04 pm, February 4, 2015
Quote:
Originally Posted by GM Fasti
If you're having trouble getting signed in with the app, and have already uninstalled and installed the latest version of the app aga [..]
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10:04 pm, January 13, 2015
This is the mesage trion sent me via email
"Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We will assume your i [..]
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10:04 pm, December 27, 2014
Hi,
There is a problem with sending authentication email. I do not receive the authentication code despite my email is correct. I checked my spam and others folders, I do not have any filters and em [..]
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12:04 pm, December 26, 2014
A day or so ago I got an email saying I had tried to log in from a new location, but I hadn't. There was a code I was to use to authenticate in the email. I figured maybe it was because I switched fro [..]
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12:04 pm, December 23, 2014
Today i got my email advising me to log into my account and use the redeem code for some patron time and a chest, which was great.
I tried to log into my account and it says i must be at a different [..]
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10:04 pm, December 20, 2014
I logged into Rift and recieved a message to put in an authenicator code. I pushed resend code many times and have not recieved a code in my email. PLEASE send me a code so I can access my account and [..]
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12:04 pm, December 20, 2014
I logged into Rift and recieved a message to put in an authenicator code. I pushed resend code many times and have not recieved a code in my email. PLEASE send me a code so I can access my account and [..]
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12:04 pm, December 16, 2014
Quote:
Originally Posted by Ocho
And we just might want to send you a gift via email. Double check and make sure you've opted in or you could miss it!
Jump to [..]
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10:04 pm, December 6, 2014
Hi, i've been telling my friend he should give rift a try for a while now... he finally downloaded it a few days ago but is still waiting for his authentification email. He's checked his spam folder b [..]
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10:04 pm, December 3, 2014
Hi,
Wondering if anyone else has had this issue. After logging into Glyph account management online, I get a screen that pops up requesting that due to upgraded account security, I need to update my [..]
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10:04 pm, November 3, 2014
I hate the Glyph Authenticator or any other authenticator. Why I used it I have no idea. But I changed phones and now I cannot log in. Customer service is behind, and worst of all we CANT CALL THEM FO [..]
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10:04 pm, November 2, 2014
Hi,
I recently moved and changed internet providers. The old email connected to my Trion account no longer works. I tried to log in to play today and the game wants an authenticator code, telling m [..]
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10:04 pm, October 31, 2014
I am a patron. I know my account name and password. I have access to the account's associated email address. None of this helps me.
I recently upgraded to a new computer. This caused Glyph to detect [..]
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1:04 pm, October 12, 2014
I have 3 accounts in our household. One for my wife, one for my kids and one for me. I can log into my wife's account and my kid's account on all 4 of our PC's. When I try to log in to customer sup [..]
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11:04 pm, October 6, 2014
So I haven't played in quite awhile but I still have been paying for a sub. Decided to login and since i updated to the iPhone 6+ my does not work.
Followed the steps on how to remove it but guess w [..]
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1:04 pm, October 3, 2014
Tried to purchase NT digital package today.. Put in new credit info and it asked for a Account Authorization which was delivered to my email. Once, I hit the okay button I receive error #404.
Tried s [..]
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11:04 pm, September 27, 2014
My internet was briefly disconnected, upon logging back into Rift, I was 'coin locked' - This has happened previously. Last time it happened, it only took approximately 10 resends and 20 minutes of wa [..]
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11:04 pm, September 27, 2014
When I try to add a payment method and hit save payment method it sends me to a screen to type in a verification code from my email. Once I do that it says error 404 "The requested page does not [..]
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1:04 pm, September 13, 2014
Every time I log into the game, about every other day, it keeps saying "looks like you are logging in from a different location, please enter access code we sent to you" I go to my email and [..]
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1:04 pm, September 13, 2014
As stated above. I'm not able to play RIFT as everytime i tried to login, a authentication code will be asked.
However, the authentication code is not being send to my email. How am i suppose to logi [..]
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11:04 pm, September 6, 2014
Hi,
I wanted to buy some credits in game, so I clicked on the link in the RIFT store to set up a new payment method and, for some reason, I was logged into the wrong account on the website. After se [..]
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11:04 pm, August 30, 2014
Help! I can't log into my rift account. Glyph is asking me for a authentication key which has not been sent to my email account. When i press the resend code button it says a new authentication code h [..]
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1:04 pm, August 27, 2014
Quote:
Originally Posted by Ocho
Starting Thursday, we are adding a new security feature to Glyph to help keep your account safe. When you log in from a new computer or a [..]
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1:04 pm, July 30, 2014
Quote:
Originally Posted by CM Morgana
Hi all,We've seen an uptick in Error 2016 or 2025 occurring when players attempt to connect to Glyph. While there are many reasons [..]
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11:04 pm, July 16, 2014
Ive added noreply@trionworlds.com to the exceptions even though it hasn't been an issue before but I still haven't gotten a coin lock code after hitting resend MANY times. Unsure what the issue is bu [..]
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11:04 pm, May 28, 2014
So when I logged in this morning I was coin locked. It wouldn't be an issue since all I need to is get a code from email to remove it. But the email...
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11:04 pm, May 21, 2014
Hi all
Just a quick question. Basically one of my other mm accounts got hacked and im updating and changing everything else now.
i did an email...
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2:24 pm, November 8, 2013
Quote:
Originally Posted by GM Aithusa
Your ticket was update. Make sure check your email.
Jump to post...
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2:24 pm, November 1, 2013
Quote:
Originally Posted by GM Aithusa
Quote:
Originally Posted by Jibletz
Define a "few" - I'm working on [..]
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9:23 pm, October 6, 2013
Quote:
Originally Posted by Elrar
As Tacitus stated (and I advise our Developers to do before they start posting) - we never confirm read-receipts because as har [..]
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9:16 pm, October 6, 2013
Quote:
Originally Posted by Tacitus
I can't speak for all the team, but I know most of us read our messages from the forums though. That said, I know most of us [..]
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9:14 pm, October 6, 2013
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by Rosera
I got the same email titled "Stuff happens - [..]
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8:12 pm, October 4, 2013
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by meandmylittleminime
Welllll im still coinlocked ... Yes i a [..]
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