11:04 pm, April 4, 2018
Quote:
Originally Posted by CM Morgana
Greeting Ascended,We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM UTC) today. This should l [..]
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10:04 pm, March 16, 2018
Quote:
Originally Posted by Icarus
Unfortunately it looks like there are some crafting quest that slipped through the cracks and were meant to be disabled on Prime until [..]
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12:04 pm, March 6, 2018
So to put this in perspective. I have always used my same Laptop to play Rift on and off for a few years now. I even played last expansion release without issue. The only thing I can think that MIGH [..]
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12:04 pm, February 22, 2018
Quote:
Originally Posted by Hesk
Hello! Please close all RIFT and Glyph processes, restart your PC, and then attempt to patch again. If the issue persists, please submit [..]
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10:04 pm, February 20, 2018
Quote:
Originally Posted by TrionBrasse
Our CS folks are in communication with the OP - trying some troubleshooting steps.Banks can be finicky things. I end up having to [..]
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12:04 pm, January 28, 2018
For the past two weeks I have been having chronic DC issues, sometimes happening 1 to two times an hour, sometimes happening as much as 8 times an hour.
I am hard-lined into my modem, i run around 10 [..]
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10:04 pm, December 18, 2017
Quote:
Originally Posted by TrionBrasse
Update on DDOS: We continue to see ebb and flow of attacks on our game services (one of many game companies affected). Our Glyph A [..]
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12:04 pm, December 1, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by smellwhat
Today (and since the patch on Wednesday really) I seem to be having [..]
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11:04 pm, October 21, 2017
Quote:
Originally Posted by Spellgrim
I would suggest trying the steps here to ensure Glyph is able to update correctly. If you are still having issues after completing a [..]
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1:04 pm, September 27, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if the issue persists, submit a support ticket at support.trionworlds.com so that our Tech Support tea [..]
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1:04 pm, September 21, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Tech Support team can troublesh [..]
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1:04 pm, September 9, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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1:04 pm, September 7, 2017
Quote:
Originally Posted by Hesk
Hello! If these steps haven't resolve your issue, please submit a support ticket at support.trionworlds.com and our Tech Support team wil [..]
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11:04 pm, August 19, 2017
Hi folks,
I have a second Trion account on which I play both Rift and AA. I'm trying to set up the Glyph Authenticator for this account but the AA account management page doesn't recognize the ***-* [..]
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11:04 pm, August 16, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by notawaifu
Mage Necromancer Context: Legendary Condemn's 2 bonus stacks (part [..]
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1:04 pm, August 1, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com and our Tech Support team will be happy to troubleshoot this issue with [..]
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1:04 pm, July 25, 2017
Quote:
Originally Posted by Hesk
Please right-click on RIFT and choose the "repair" option. If this does not resolve the issue, please submit a support ticket a [..]
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1:04 pm, June 29, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that our Tech Support team can troubleshoot with you. Wi [..]
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1:04 pm, June 15, 2017
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps (clearing appdata may be the most relevant) and submit a support ticket at support.trionworlds.com if t [..]
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11:04 pm, June 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried all of the steps located in this support article, go ahead and contact our CS team so they can [..]
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11:04 pm, June 11, 2017
Quote:
Originally Posted by Spellgrim
Hey there! Sorry to hear about the issues you are experiencing. Since you are playing on Windows 10 now, and may not have been previ [..]
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11:04 pm, June 11, 2017
Quote:
Originally Posted by Spellgrim
Hey everyone,It sounds to me like Glyph or your PC may not be applying files being downloaded, so the next time you launch it is for [..]
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11:04 pm, May 22, 2017
Quote:
Originally Posted by Tacitus
Thanks for the heads up.I have definitely identified an issue with your account and another account reporting similar troubles and wil [..]
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11:04 pm, May 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, I'd recommend contacting our CS team so they can investigate further. When you do, mak [..]
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11:04 pm, May 4, 2017
I've come across players, who had trouble patching.
Try the following...
Close anything glyph related... This can easily be done through Task Manager.
Go to the website and download Glyph.
SAVE [..]
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11:04 pm, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Kerin
Hiya,Yeah, I realise it's more player-to-player but this is the ' [..]
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11:04 pm, April 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at these troubleshooting steps and see if those help you. If not, submit a support ticket and attach y [..]
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11:04 pm, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried these troubleshooting steps, I'd submit a support ticket and attach your network test results [..]
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11:04 pm, April 10, 2017
I've tried everything under the trouble shooting section. The glyph launcher is just staying minimized and I can't force it to maximize. I have even tried launching it through nvidia geforce experienc [..]
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11:04 pm, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone, sorry for the trouble. For now, please submit a support ticket for your issue and our CS team will review as soon a [..]
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1:04 pm, April 1, 2017
So im trying to return to Rift after being away for a long time, I download the game, and I cannot enter the character screen, my PC is more powerful than the one I used a year ago, so its not my hard [..]
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11:04 pm, March 29, 2017
Quote:
Originally Posted by Gingers
If you're having trouble with this part of the quest, I'd suggest doing it a few times where you don't try, instead just learn exactly [..]
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12:04 pm, February 28, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com so that our Technical Support team can troubleshoot this is [..]
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10:04 pm, February 20, 2017
Quote:
Originally Posted by Carthax
If you reinstalled without deleting the Glyph folder from your local appdata, I'd suggest doing that as well. You can find the steps t [..]
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10:04 pm, February 17, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! You may want to take a look at this support article and see if any of those troubleshooting steps help. If no [..]
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10:04 pm, February 11, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Nileregwen
It really is. I had a similar problem when I played League [..]
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12:04 pm, February 11, 2017
EDIT: So I gave up trying to purchase through paypal or credit card and just launched RIFT through steam and used steam wallet. That at least didn't think I lived in another country... Trion has is [..]
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10:04 pm, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't help, submit a support ticket a [..]
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10:04 pm, February 8, 2017
Quote:
Originally Posted by CM Morgana
Hi all!The shards are now back online. We've disabled the Intrepid Instant Adventure queue for now, and it will return after we've [..]
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10:04 pm, February 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're having trouble with this quest, go ahead and submit a ticket so our CS team can help.
Jump to pos [..]
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10:04 pm, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some additional troubleshooting steps on our support page that might help you. If not, submit a ticket so our [..]
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12:04 pm, January 12, 2017
Is anyone else experiencing being unable to progress the (Mega Manugo) quest in Ashenfell, "Just one more turn"?
I click 6 or more times per second, and the progress meter will only drop. I [..]
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12:04 pm, January 12, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists:https://support.trionworlds.c [..]
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12:04 pm, January 12, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists:https://support.trionworlds.c [..]
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12:04 pm, January 11, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com if you are still having issues. This will allow our Tech Su [..]
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10:04 pm, January 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd take a look at this support article and make sure you've tried all of the troubleshooting steps listed there. If yo [..]
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10:04 pm, January 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, you may want to give these troubleshooting steps a try. If that doesn't work, submit a [..]
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10:04 pm, December 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble with this quest! Our response times are longer than normal at the moment due to th [..]
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10:04 pm, December 27, 2016
Hi,
This portal quest will not progress for me. I am level 69 and have completed all other story quests. I was able to partially complete the quest up to just after defeating Tristaine. At the nex [..]
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10:04 pm, December 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd review these troubleshooting steps and make sure you've tried everything listed there. If it still won't work, con [..]
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12:04 pm, December 22, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if the issue continues, please submit a support ticket at support.trionworlds.com so that our Tech Sup [..]
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12:04 pm, December 21, 2016
RIFT 4.0: Hotfix #7 12/21/2016FAE YULE
* The Fae Yule version of Whitefall should be active once again! Enjoy!
* The achievement "Winter Homemaker" has been moved to Legacy status.
* The [..]
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12:04 pm, December 21, 2016
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #7 12/21/2016 FAE YULE* The Fae Yule version of Whitefall should be active once again! Enjoy!* The achievement &qu [..]
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10:04 pm, December 18, 2016
Quote:
Originally Posted by Carthax
It's a bit of a misnomer when troubleshooting network issues that your internet connection is either entirely faulty or not at all. Th [..]
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10:04 pm, December 15, 2016
Quote:
Originally Posted by Icarus
I see what trouble Garn gets into when unsupervised. I will have a little talk with him...Thanks for the the reports on this everyone. [..]
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12:04 pm, December 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hmm, it seems like you've already tried most of the basic troubleshooting I would suggest. If this is still a problem you may wan [..]
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12:04 pm, December 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd recommend submitting a support ticket and providing our CS team with these network test results, assuming that basi [..]
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10:04 pm, November 27, 2016
Quote:
Originally Posted by Carthax
You can run the recovery feature for RIFT by right-clicking on RIFT in your Glyph library, and selecting "Recover". It may t [..]
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10:04 pm, November 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try and see if they help you at all. If not, contact our CS team so [..]
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12:04 pm, November 25, 2016
Frequently, when I die, especially in H. Fortress, I get the option to purchase soul walk. After pushing the button to purchase it, the next scree pops up for a second then disappears; not giving me t [..]
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10:04 pm, November 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our support site you may find useful. If not, submit a ticket and provide our C [..]
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12:04 pm, November 23, 2016
Quote:
Originally Posted by TrionBrasse
The only way to answer the question "worth to return" is to download and play it. There is still no barrier to entry for [..]
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12:04 pm, November 20, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! My initial suggestion is to review this support article and give those troubleshooting steps a try. If tha [..]
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12:04 pm, November 18, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having these issues. Please first check your video card drivers for any updates. If they are up to date and s [..]
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12:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble with this, these steps may help. If not, submit a ticket and provide our CS team with y [..]
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12:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some troubleshooting steps on our support page that may help you. If not, contact our CS team and provide them [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Felinae
For the last couple of hours hubby and I keep getting disconnected. It [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by CM Morgana
Greetings everyone,We know the last two days of disconnects and lag have hurt your gameplay, and we want you to know that our teams [..]
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10:04 pm, November 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! I'd take a look at this support article and try the troubleshooting steps listed there. If that [..]
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12:04 pm, November 3, 2016
I've already submitted a ticket on this but I wanted to see if anyone in the community had any suggestions.
First, I've tried EVERYTHING listed in General Glyph Troubleshooting.
Kaspersky decided t [..]
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10:04 pm, November 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We had an NA update today so our servers were temporarily unavailable. If you're still having trouble, please let me k [..]
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11:04 pm, October 28, 2016
Quote:
Originally Posted by ZamboniChaos
I'm not seeing any current server issues, but if you're still having trouble connecting you may want to try a few basic troublesh [..]
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11:04 pm, October 27, 2016
I know i ask too much, but since i've donated and want to support dev team even more, i would like to ask for a favor from Trion devs to reconsider my option to port Rift to the Linux (64bit). From da [..]
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11:04 pm, October 27, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! These troubleshooting steps might help resolve this issue for you. If they don't, submit a ticket so our CS t [..]
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1:04 pm, October 18, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble! Try the steps here, or contact our Technical Support for additional help.
Jump to p [..]
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11:04 pm, October 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble submitting a ticket! If you email support@trionworlds.com, this will automatically [..]
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11:04 pm, October 11, 2016
Quote:
Originally Posted by ZamboniChaos
It's possible this issue was due to the widespread outages that occurred early this morning. If you're still having trouble, I'd [..]
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1:04 pm, October 8, 2016
I attempted to switch back to 32-bit, and a prompt comes up that says graphical quality will go down, but there is no option to close the window or accept that it will go to 32-bit. If you press escap [..]
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11:04 pm, September 20, 2016
Quote:
Originally Posted by ZamboniChaos
We have a few additional troubleshooting steps on our support site, so I'd take a look at those as well! If none of that works fo [..]
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11:04 pm, September 20, 2016
Quote:
Originally Posted by Snedhepl
Well I'm glad you figured it out! The crash logs definitely back you up as this being the culprit.
Quote:
Originally [..]
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1:04 pm, September 18, 2016
Hello,
I have troubles completing the achievement "Wüstenkenner" (probably "desert adept" - the one where you have to find the water places in Ashora). I still miss the [..]
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11:04 pm, September 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Elfred! My first suggestion would be to review this support article and see if that works for you. If not, contact our C [..]
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1:04 pm, September 14, 2016
Quote:
Originally Posted by Hesk
Hello! I'd recommend following these steps, and submitting a support ticket at support.trionworlds.com if you continue to have problems. [..]
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1:04 pm, September 14, 2016
Quote:
Originally Posted by Dead Simon
I wanted to do it the way you suggest Boase, in fact I had it like that when I first made her.however I ran into all sorts of probl [..]
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11:04 pm, September 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd recommend giving these troubleshooting steps a try. If those don't work, submit a support [..]
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11:04 pm, August 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend checking out this support article and trying the troubleshooting steps listed there. If those don't work [..]
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1:04 pm, August 25, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt to repair your RIFT client before patching again. You can do this by right-clicking on RIFT in the Glyph game list, [..]
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1:04 pm, August 22, 2016
Quote:
Originally Posted by Baelron
Hey Percypus! Please try some of these steps listed on our support site. If they do not assist you in resolving this buzzing sound, th [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to give these troubleshooting steps a try and see if they work for you. If not, submit a support ticket an [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm afraid I don't have any more information to provide than I did in my reply to your last thread, but our team is st [..]
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11:04 pm, August 6, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Trieu
Did not work :(
Sorry to hear you're having trouble! [..]
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1:04 pm, July 31, 2016
I recently reformatted my system. Fresh install of Windows 10 and Steam and Rift (through Steam)
System has been running great, except I couldn't get sound working in Rift. I'm using a Sound Blast [..]
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11:04 pm, July 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! We were having some server issues this morning, but everything should be working now. Let me know if you're still having trou [..]
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11:04 pm, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Barbarya
a have same error on EU but on NA is work why?
Hey [..]
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1:04 pm, July 22, 2016
Quote:
Originally Posted by Baldr
Hey there! Glad to see that you have attempted some basic steps. I would like to try some suggestions and if that does not work then ple [..]
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1:04 pm, July 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble! Out of curiosity, are you using any addons? If so, you may want to try disabling [..]
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11:04 pm, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We've been having some trouble with the RIFT servers lately, but we just finished performing some maintenance that wil [..]
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1:04 pm, July 15, 2016
Since the patch, I can not access Glyph.
I have tried all the recommended fixes in the General Glyph Troubleshooting guide, running as admin, Adding Glyph as exception to firewall/antivirus, repair [..]
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11:04 pm, July 14, 2016
Quote:
Originally Posted by tynaut
Quote:
Originally Posted by Hewi
Is this happening for anyone else, or is it just me?When I'm salvaging a [..]
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11:04 pm, July 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It sounds like this is related to the server issues we were encountering last night and early this morning, but everyt [..]
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