11:04 pm, April 6, 2018
Quote:
Originally Posted by TrionBrasse
Account and purchase problems can be very tricky to resolve, and none of us outside of CS have the tools nor expertise needed to r [..]
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11:04 pm, April 5, 2018
I linked my old 2011 account to my steam account after downloading RIFT on Steam
A friend gave me a 15 days code, with which I played on said account
At the end of the 15 days (yesterday), I bought [..]
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12:04 pm, March 16, 2018
When I try to start Rift, the game shows for maybe a second then crashes and a dialog opens saying "There was a problem preparing the report (error #1009:800705AF)." with an OK button. There [..]
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12:04 pm, March 14, 2018
Already wasted one day of my patron time how many more untill you answer the ticket my husband put in and unblock our ip address all because he couldn't fifure ouy his password which he ended up figur [..]
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10:04 pm, March 8, 2018
Hi, im playing from a dorm type setting using a wifi.
I get the error every time I try and log in: "Your external IP address has changed since you Authenticated. "
I sent a mail to support [..]
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12:04 pm, March 8, 2018
Running RIFT through STEAM now asks me to do a new install to this new LIVE folder, so I redirected it back to my original RIFT folder where the current as of last night install is, now when I try to [..]
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10:04 pm, March 7, 2018
Quote:
Originally Posted by TrionBrasse
Hey there!Keep in mind that Scott manages a company with a bunch of completely different game projects and hundreds of people. He [..]
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10:04 pm, March 7, 2018
Quote:
Originally Posted by TrionBrasse
Steam still uses Glyph and it will automatically update.You only need to patch one version of RIFT. huzzah!Vigil is UP!Brasse
[..]
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10:04 pm, January 30, 2018
Hello,
I bought the Mummified Squirrel Pack for £10 back on the sale in december. I bought it 24:th of december. It says it is "Installed" in Steam, but I can't find it anywhere i [..]
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12:04 pm, December 27, 2017
Quote:
Originally Posted by TrionBrasse
Thank you for the OP - it is vital that you link your existing RIFT account to Steam, so that Steam knows what your account name i [..]
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10:04 pm, December 22, 2017
I just recently returned to the game during the week. I seem to have ran into a strange problem. When I launch Rift from Steam it always wants to default to my "steam login". If I allow i [..]
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10:04 pm, December 22, 2017
Quote:
Originally Posted by TrionBrasse
Linking your account on Steam is the only way for Steam to verify that it's the correct account. Unfortunately, we don't make the [..]
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10:04 pm, December 10, 2017
Every time I start the game or switch toons, I have to move various addon windows around or check off the raredar boxes on each startup. Its not a big deal overall, but it does get irritating after a [..]
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12:04 pm, November 24, 2017
I keep reading on forum that some people forced rift to start in DX11. Is there support for this API? MSI Afterburner shows that it's running in dx9. I've tried with both steam and launcher to force i [..]
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1:04 pm, October 26, 2017
This has been an ongoing issue for me for years now, every Wednesday I get a incorrect version error that I have not been able to nail down. Deleting Glyph folder from appdata, restarting with antivi [..]
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11:04 pm, August 9, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Schneeball
Answer from the Steam support...This game uses a separate account [..]
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1:04 pm, July 22, 2017
Quote:
Originally Posted by Yaviey
Just to add some context to this thread here, having worked on several game titles that went to Steam, this is unfortunately just one o [..]
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1:04 pm, July 13, 2017
Clicked the Glyph shortcut, Glyph said it was updating so I walked away to get a bowl of ice cream (nom nom nom), I came back and Rift had launched on its own and was sitting at the character select s [..]
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1:04 pm, June 26, 2017
Sorry, I am so horrible at computer stuff and I am sure this is easy for everyone else, but not for me, so here is what is happening so far:
I have Steam but i never use it.
I went in and purchased [..]
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1:04 pm, June 15, 2017
So a few minutes ago I noticed my Glyph launcher had a popup saying there was a new version available. Stupidly, I decided to log off my clients (that I'd been playing just fine for a few hours) and a [..]
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1:04 pm, June 10, 2017
Last sunday morning I bought a DLC-Package via Steam. I thought it would be delivered within minutes.
After 2 ours at lunch time I opened a ticked explaining the case. Almost a full week passed by, [..]
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11:04 pm, June 1, 2017
Hey!
I've recently come back to the game and wanted to connect some of my social media to Riftconnect, but whenever I type in my info and hit the login button it just crashes my client. I managed to l [..]
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11:04 pm, May 15, 2017
I assume this goes here. About 30 minutes ago I bought the intermediate pack through steam, and I logged in right after to check, and I have not received it. I logged out, waited 20 minutes, and log [..]
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11:04 pm, May 12, 2017
Hi all.
I just reinstalled Rift from Steam after a few years. It's on my D drive because my D drive is an SSD and my C drive is not.
Every time I click play it goes to verifying, then it says " [..]
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11:04 pm, May 5, 2017
*EDIT: I fixed it by disabling my anti-virus for 10 minutes whilst attempting to verify the files again and it completed without a problem, though why it would happen now when I've never had an issue [..]
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11:04 pm, April 23, 2017
http://i.imgur.com/iTdBZQA.png
Hover over the last bag slot on a new account and you will see a tooltip that references the Ultimate Rift Edition and the Nightmare Tide pack.
These packs are not on [..]
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1:04 pm, April 20, 2017
Hello,
Yesterday for some reason game showed me Terms and conditions, and game settings were reset, then ingame I found out that I dont have addons anymore.
When I click on Addons folder button ing [..]
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1:04 pm, April 11, 2017
I build my new pc today, and cant seem to be able to play rift (I open steam>Rift>Glyph launcher>Rift launch>crash) . When I try to validate files through steam, it lets me [..]
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1:04 pm, April 3, 2017
So, I am trying to buy credits on the store through, first my cards, and now through my Steam wallet, and all it keeps saying is "We're sorry. There was a problem..." I submitted a ticket no [..]
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12:04 pm, February 24, 2017
Yup.
Every time I think they're loaded I'll go somewhere else nearby and come back to see them loading all over again.
Is this normal?
I think my client mentioned it might be corrupt which could ex [..]
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10:04 pm, February 11, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Nileregwen
It really is. I had a similar problem when I played League [..]
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12:04 pm, February 11, 2017
EDIT: So I gave up trying to purchase through paypal or credit card and just launched RIFT through steam and used steam wallet. That at least didn't think I lived in another country... Trion has is [..]
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12:04 pm, January 31, 2017
Is there a way to get a 30 FPS limit? To me anything over it is more of a waste of FPS and because of potential overheating problems.
Using a Radeon HD 7640G, and RadeonPro is not working with it (A [..]
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10:04 pm, January 29, 2017
Quote:
Originally Posted by Carthax
I'd also suggest clearing your Steam cache for RIFT - 1. Please close your game and Steam completely 2. Navigate to the Steam Instal [..]
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10:04 pm, January 27, 2017
Hello guys, after few months i've decided to play Rift again. Unfortunately the game won't start.
Here's the part of the log
Quote:
[2017-01-27T16:49:07Z] RIFT has been successfully [..]
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10:04 pm, January 22, 2017
I can play for anywhere from 1 minute to 10 minutes before RIFT suddenly disconnects from the server and I have to try and get back in.
At first I thought it was my internet, except it wasn't happeni [..]
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12:04 pm, January 14, 2017
Quote:
Originally Posted by Dead Simon
Quote:
Originally Posted by Onebutton
Hey all, this is a very bad problem.. Please take a look at thi [..]
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12:04 pm, January 12, 2017
I can port from place to place, but when the queue pops for a dungeon or ia, it gives me the option to teleport like it always did. I click teleport to zone-in, rift crashes every time. Any IA I try. [..]
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10:04 pm, January 11, 2017
So yea I'm not on Windows, but playing Rift on Linux with wine-staging, I'm used to getting f***ed by Glyph.
Anyway, everything was working fine until todays Glyph update, now Glyph just crashes on s [..]
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12:04 pm, December 24, 2016
Tried to purchase the new expansion today after downloading the game, and the Steam overlay doesn't load properly. I can tell it's trying to load, the cursor changes and I can't interact with the gam [..]
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12:04 pm, December 12, 2016
Hello,
I'm facing with strange fps problem. When I teleport sanctum I'm getting like 35-40 fps near the porticulum and It feels like 15-20 fps. In zones I'm getting like 120-170 fps sometimes downing [..]
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12:04 pm, November 27, 2016
hello guys , (sorry for bad english not my native langage ^^ )
So i just re-started RIFT yesterday, and , currently im DLding the new update (~=9go) but i can click on play. So , when i click , the g [..]
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12:04 pm, November 20, 2016
Hi my name is evil! I play rift and trove, Above level 20.. this week I saw that the newest patch to fix things made my steam or rift game unable to play though its fully patched, I tried to uninstall [..]
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12:04 pm, November 20, 2016
I had this problem a little while ago. I was able to work my way around it before and was able to start playing again but now it has shown up again and it's starting to annoy me. I really want to be a [..]
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12:04 pm, November 17, 2016
Unique situation here (?). Fiance surprised me this afternoon by gifting the Starfall Prophecy deluxe edition to my Steam account. Yay! However, he wasn't aware I didn't launch the game via Steam. How [..]
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10:04 pm, November 5, 2016
Hello
I am trying to record a short video in Rift using the in-game recorder, but I am having the problem that there is no movie file in my Rift folder. I have used it before and made a video succes [..]
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11:04 pm, October 27, 2016
I know i ask too much, but since i've donated and want to support dev team even more, i would like to ask for a favor from Trion devs to reconsider my option to port Rift to the Linux (64bit). From da [..]
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11:04 pm, October 11, 2016
Quote:
Originally Posted by ZamboniChaos
It's possible this issue was due to the widespread outages that occurred early this morning. If you're still having trouble, I'd [..]
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1:04 pm, October 11, 2016
Quote:
Originally Posted by BlazingOctopus
Steam jet looks to be fine, but it was adjusted some weeks ago. We'll have to re-push it back through the system to make sure t [..]
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11:04 pm, October 9, 2016
Quote:
Originally Posted by Carthax
I may be worth trying to delete the cache from your Steam install, and then try launching Glyph again. You can use these steps:1. Plea [..]
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1:04 pm, October 9, 2016
Ok so I had this issue not long ago. I launched the game through Steam after installing what I believed to be part of Starfall Prophecy which was around 17GB. I got this issue and didn't have any luck [..]
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11:04 pm, September 22, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Letobrick
Same request as we're in the 6th week since regional pricing was disa [..]
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11:04 pm, August 19, 2016
Quote:
Originally Posted by Ocho
Hey folks, I'll make a short statement about this and move on. The specifics of this case aren't that important, if someone is getting t [..]
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1:04 pm, August 12, 2016
Quote:
Originally Posted by TrionBrasse
Heya folks, So sorry for the short notice on this issue. We had to immediateley disable localized pricing because of fraudulent a [..]
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1:04 pm, August 6, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Realtor
I pre-ordered Starfall Prophecy through Steam and it is saying it will [..]
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11:04 pm, August 5, 2016
Quote:
Originally Posted by Ocho
So giving you a key on Steam is annoying for most folks and leads to fraud for us. We've moved over to a new system where Steam applies s [..]
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1:04 pm, July 31, 2016
I recently reformatted my system. Fresh install of Windows 10 and Steam and Rift (through Steam)
System has been running great, except I couldn't get sound working in Rift. I'm using a Sound Blast [..]
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1:04 pm, July 27, 2016
Started playing a few days ago, not a single crash. Finally progressed to Stonefield and constant crashing every 15 seconds to 5 minutes. Left Stonefield and back to Freemarch, ran around closing port [..]
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1:04 pm, July 21, 2016
When I try playing a character from the character select screen, the loading screen starts, gets stuck at 10% then eventually disconnects and reterns to character select.
Problem is the same if playe [..]
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1:04 pm, June 3, 2016
I'm not quite sure how to cram how much i hate glyph into one brief post- but I'll give it a shot.
Sometimes it launches. Sometimes it doesn't. Sometimes I have to launch through steam, to get it to l [..]
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11:04 pm, May 15, 2016
Quote:
Originally Posted by Carthax
If you don't want to use your Steam Wallet, you just need to disable the Steam overlay before logging in. You can use these steps to e [..]
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1:04 pm, May 12, 2016
Quote:
Originally Posted by TrionBrasse
The reasons for this sort of issue are widely varied. i strongly suggest you eliminate all doubt and put in a CS ticket for a real [..]
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1:04 pm, May 7, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry to hear that you are having issues with purchasing. I do see that you have an open ticket with us. Please check th [..]
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1:04 pm, May 5, 2016
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Steampunk
Hi all, New arrival to the World of Telara. Very much enjoying th [..]
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11:04 pm, April 22, 2016
(Steam version of RIFT)
Anyone else ever have a 'black holed' character that is stuck, unable to log in?
If so, what did you do to fix it?
I was teleporting from Granite Falls to Scarwood Lift Base wh [..]
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11:04 pm, April 21, 2016
anyone else getting the Glyph launcher going into a perma update circle?
Ok uninstalled Glyph and reinstalled from a new download and it goes into the update loop again GG Trion
no joy on steam or wit [..]
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11:04 pm, April 19, 2016
Quote:
Originally Posted by Archonix
Loyalty should now be awarded for the Ascended Soul Pack on Steam (and soon Amazon). CS tracked down all purchases that were missing [..]
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11:04 pm, April 16, 2016
The price for the ascended soul dlc is ~35 euro. But there is no paysave card with 35 euro... and you cant combine paysave cards at values over 30 Euro. ( So using a 10 and a 25 euro card does not wor [..]
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11:04 pm, April 16, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by NBliss
Thy Artewig for the info, Can anyone of the trion/rift team conf [..]
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1:04 pm, April 15, 2016
Quote:
Originally Posted by TrionBrasse
We do plan to make all of the new DLC packs available on Steam and Amazon - however, it takes a significant amount of time to get [..]
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11:04 pm, April 13, 2016
RIFT 3.6: CELEBRATION OF THE ASCENDEDNA: 4/13/16 7 AM PSTEU: 4/13/16 2 PM GMT (UTC)FIVE NEW SOULS NOW AVAILABLE IN THE ASCENDED SOUL PACK!
Turn the tides of the planar war with the Ascended Soul DLC! [..]
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11:04 pm, April 13, 2016
Quote:
Originally Posted by CM Morgana
RIFT 3.6: CELEBRATION OF THE ASCENDED NA: 4/13/16 7 AM PST EU: 4/13/16 2 PM GMT (UTC) FIVE NEW SOULS NOW AVAILABLE IN THE ASCENDED [..]
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11:04 pm, April 12, 2016
Quote:
Originally Posted by Ocho
We're working on getting them up on sites like Steam and Amazon as quick as possible. That being said, we don't control it entirely so it [..]
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11:04 pm, April 11, 2016
http://images.akamai.steamuserconten...814BF6B3F8895/
This is all i am greeted with when i load up rift, no loading icon, no characters, no menus, Cant even exit the game without ALT+F4
Game used to [..]
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1:04 pm, April 8, 2016
Since the Wednesday update, I think, both Wednesday and Thursday, when I have run Glyph, I get the following error message:
Update failed
The digital signature of the update could not be verified (e [..]
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1:04 pm, April 8, 2016
Quote:
Originally Posted by Snedhepl
Hi folks!I believe the problem is that it's not simply Patron being purchased, it's a Patron -subscription-. Our integration with St [..]
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1:04 pm, April 6, 2016
Quote:
Originally Posted by Ocho
Swirling from the mists of arcana, the Maelstrom offers single-minded, powerful damage to the Primalist. It is part of the new Ascende [..]
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11:04 pm, April 2, 2016
Hello,I've been having a difficult time troubleshooting this problem any help would be awesome!
"C:\Program Files (x86)\steamapps\common\RIFT\Games\RIFT\Live\rift.e xe
The application has failed [..]
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1:04 pm, April 2, 2016
Quote:
Originally Posted by Explikor
Dear German and French version players:Ich bedauere, euch mitteilen zu müssen, dass ich mich schweren Herzens dazu entschlos [..]
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10:04 pm, March 26, 2016
Hi
I start playing Rift in November last Year and quit middle January,now i want come back and play again but if i want to play it ,it show me now Insufficient Video Card ? All other Games still wor [..]
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10:04 pm, February 18, 2016
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Twinmoon
Heya,So apparently Trion sent me mail saying that I can't purchase [..]
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10:04 pm, February 13, 2016
I'm running Rift through Steam and whenever I try to launch the game it comes up with the following error messages
The digital signature of the update could not be verifed (error #6005:3)
Followed [..]
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10:04 pm, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Since you've already tried running as admin, I'd recommend verifying the integrity of your game cache. If that doesn't work, go a [..]
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12:04 pm, January 28, 2016
Quote:
Originally Posted by TrionBrasse
I'd like to share a few things with everyone here.Trion employees all play these games too, as well as playing many other games ma [..]
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10:04 pm, January 27, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Chillor
This proves Trion are listening and responding. Now lets just hope Trio [..]
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10:04 pm, December 24, 2015
[FIXED: I went into the Steam folder and let Windows execute both Glyph and Rift as administrator]
As the title says, I bought $25 on Steam and when I tried to use it to buy credits I get this error:h [..]
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12:04 pm, December 12, 2015
Hi there,
Since the most recent update, I'm having a problem with both Steam & Glyph constantly redownloading 5GB+.
When I launched Glyph from Steam after the last update, it downloaded ~2GB [..]
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1:04 pm, October 23, 2015
Quote:
Originally Posted by Archonix
For purchasing issues it's always best to ping our customer service through live chat @ https://support.trionworlds.com/hc/en-us. [..]
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11:04 pm, October 22, 2015
I want to use steam wallet as my payment method, but the game doesn't accept it. I have 55,01$ and want to buy 8500 credit pack for 49,99$. I purchased REX 2 weeks ago through steam wallet and it work [..]
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1:04 pm, October 16, 2015
Ever since I updated to windows 10 it keeps crashing by game start, it tries to grab fullscreen buffer then crashes after 2seconds.
I even deleted whole game downloaded fresh but no luck, also tried [..]
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1:04 pm, October 10, 2015
Im getting a message "The Updated Version Doesnt Match the expected result Error #1007" when trying to update. Im not sure if anyone else has this, and if so can you post a fix, Im using S [..]
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1:04 pm, September 23, 2015
Under Steamapps/common/RIFT there's an assets folder which seems to be a part by part compressed file. Can I delete it? Would there be any problems? The same folder is under Steamapps/common/RIFT/Game [..]
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11:04 pm, August 30, 2015
I read some previous posts on this so I went ahead and deleted anything that looked like a Rift or Glyph directory after uninstalling the game. Reinstalled from Steam (I originally had a box copy). [..]
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1:04 pm, August 29, 2015
Quote:
Originally Posted by SupermanSocks
Taking a wild stab here, but it's possible that it's trying to install it to a different directory.Go to the top and click Setti [..]
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11:04 pm, August 16, 2015
after you have patchet the new island in Mathosia, my rift crashed every time when i use the map overview.
its crashed on the porticulom and i am in mathosia. its hard to make the new saga without a [..]
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11:04 pm, August 8, 2015
I just reinstalled the game, through Steam after updating to Windows 10.
It takes 3-4 attempts sometimes to get to successfully load the Character Selection screen and now I am unable to get the game [..]
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11:04 pm, August 6, 2015
Quote:
Originally Posted by Tacitus
RIFT 3.3: Hotfix #6.5 8/6/2015GENERAL* Fixed an issue causing lag on the client side while crafting.* Re-enabled Steam Wallet purchase [..]
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11:04 pm, August 6, 2015
RIFT 3.3: Hotfix #6.5 8/6/2015
GENERAL
* Fixed an issue causing lag on the client side while crafting.
* Re-enabled Steam Wallet purchases for items such as the Power Pack.
These fixes are client [..]
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11:04 pm, August 5, 2015
RIFT 3.3: Hotfix #6 8/5/2015NA: 8/5/15 7:30 AM PDTEU: 8/6/15 1:00 AM GMTGENERAL
* Minions: Fixed a bug that would cause the daily refresh to happen after a player was logged in.
* Fixed an issue th [..]
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11:04 pm, August 5, 2015
Quote:
Originally Posted by CM Morgana
RIFT 3.3: Hotfix #6 8/5/2015 NA: 8/5/15 7:30 AM PDT EU: 8/6/15 1:00 AM GMT GENERAL* Minions: Fixed a bug that would cause the daily [..]
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