12:04 pm, March 10, 2018
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Holyroller12
I shall relent my appeal as I feel you've given enough reason b [..]
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1:04 pm, September 27, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if the issue persists, submit a support ticket at support.trionworlds.com so that our Tech Support tea [..]
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1:04 pm, September 7, 2017
Quote:
Originally Posted by Hesk
Hello! If these steps haven't resolve your issue, please submit a support ticket at support.trionworlds.com and our Tech Support team wil [..]
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11:04 pm, August 9, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Schneeball
Answer from the Steam support...This game uses a separate account [..]
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11:04 pm, June 11, 2017
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Originally Posted by Spellgrim
Hey there! Sorry to hear about the issues you are experiencing. Since you are playing on Windows 10 now, and may not have been previ [..]
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11:04 pm, May 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to take a look at this support article if you haven't already. If those steps didn't help, go ahead and s [..]
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1:04 pm, May 17, 2017
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and if the issue persists, please submit a support ticket at support.trionworlds.com. https://support [..]
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1:04 pm, May 16, 2017
Quote:
Originally Posted by Hesk
Please attempt these steps, and if you continue having problems, please submit a support ticket at support.trionworlds.com:https://suppor [..]
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11:04 pm, May 8, 2017
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Originally Posted by ZamboniChaos
Have you already tried updating your video card drivers? If not, you can find steps on how to do that in this support article. I [..]
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1:04 pm, April 20, 2017
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Originally Posted by TrionBrasse
BUG REPORTING!There are several methods to report bugs, and some are better than others. I use ALL of them when I encounter a bug [..]
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11:04 pm, April 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at these troubleshooting steps and see if those help you. If not, submit a support ticket and attach y [..]
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11:04 pm, April 12, 2017
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Originally Posted by ZamboniChaos
Hey there! If you've already tried these troubleshooting steps, I'd submit a support ticket and attach your network test results [..]
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1:04 pm, April 11, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists: https://support.trionworlds [..]
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12:04 pm, February 24, 2017
Quote:
Originally Posted by Baelron
Hello RainyCake!Please try these steps to recover your game in Glyph: 1. Launch the Glyph client2. Select RIFT in the left column3. Ri [..]
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10:04 pm, February 17, 2017
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Originally Posted by ZamboniChaos
Sorry to hear that! You may want to take a look at this support article and see if any of those troubleshooting steps help. If no [..]
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10:04 pm, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't help, submit a support ticket a [..]
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12:04 pm, January 23, 2017
Quote:
Originally Posted by Carthax
It may be worth trying these steps, to see if it may be related to any kind of hardware/software issue - https://support.trionworlds.c [..]
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10:04 pm, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Please take a look at this support article and make sure you've tried all of the steps listed there. If that doesn't h [..]
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12:04 pm, January 12, 2017
Quote:
Originally Posted by Hesk
If disabling the KBM has not resolved the issue (or it is not installed) please review these steps and submit a support ticket at support [..]
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12:04 pm, December 15, 2016
Quote:
Originally Posted by Dead Simon
I have fixed this but it will not be live till next patch. I screwed up when trying to shut down an exploit.There are several other [..]
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12:04 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! For any crashing issues, please follow these steps, and submit a support ticket at support.trionworlds.com if you continue having [..]
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12:04 pm, December 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd recommend submitting a support ticket and providing our CS team with these network test results, assuming that basi [..]
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10:04 pm, November 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our support site you may find useful. If not, submit a ticket and provide our C [..]
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12:04 pm, November 20, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! My initial suggestion is to review this support article and give those troubleshooting steps a try. If tha [..]
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12:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble with this, these steps may help. If not, submit a ticket and provide our CS team with y [..]
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12:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some troubleshooting steps on our support page that may help you. If not, contact our CS team and provide them [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have been having some recent network issues, but if your problem is unrelated to that you may want to take a look a [..]
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10:04 pm, November 7, 2016
Quote:
Originally Posted by Baelron
Hey SilenceScream, sorry to see you're having login issues and we're happy to help you. Please try all of the networking steps listed [..]
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10:04 pm, November 6, 2016
Quote:
Originally Posted by CM Morgana
Hey all, Looks like a similar issue has cropped up again. We're currently in the process of resolving it and getting the shards bac [..]
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10:04 pm, November 2, 2016
I recently came back to Rift after a several month hiatus.
Last night as I finished playing and was logging out of RIFT for the night, I went to Download the PTS.
Since then, I have been unable to [..]
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10:04 pm, October 31, 2016
Quote:
Originally Posted by Baelron
Our apologies for the difficulties that your having with Glyph. Please make sure you have attempted all the steps listed on this page, [..]
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11:04 pm, October 28, 2016
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Originally Posted by ZamboniChaos
I'm not seeing any current server issues, but if you're still having trouble connecting you may want to try a few basic troublesh [..]
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1:04 pm, October 18, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble! Try the steps here, or contact our Technical Support for additional help.
Jump to p [..]
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11:04 pm, October 9, 2016
Quote:
Originally Posted by Carthax
I would also suggest trying some of the steps in the article below, if you still have issues:https://support.trionworlds.com/hc/e...ra [..]
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11:04 pm, September 20, 2016
Quote:
Originally Posted by ZamboniChaos
We have a few additional troubleshooting steps on our support site, so I'd take a look at those as well! If none of that works fo [..]
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11:04 pm, September 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd recommend giving these troubleshooting steps a try. If those don't work, submit a support [..]
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11:04 pm, September 3, 2016
Quote:
Originally Posted by Baelron
Hello Omerr! Please try all the steps we have listed on our support site here. If they do not help you with resolving this, then pleas [..]
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11:04 pm, August 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend checking out this support article and trying the troubleshooting steps listed there. If those don't work [..]
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1:04 pm, August 22, 2016
Quote:
Originally Posted by Baelron
Hey Percypus! Please try some of these steps listed on our support site. If they do not assist you in resolving this buzzing sound, th [..]
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11:04 pm, August 15, 2016
Quote:
Originally Posted by Baelron
Hello Lonka! I'm sorry to see that you're experiencing these crashing and freezing issues, and I'm happy to provide some assistance. G [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to give these troubleshooting steps a try and see if they work for you. If not, submit a support ticket an [..]
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11:04 pm, August 5, 2016
I'm using NA server. The game crashes after about a minute and goes straight to the desktop saying that rift has encountered a problem and asks to send an error report. I tried to do all in the list i [..]
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11:04 pm, August 3, 2016
Quote:
Originally Posted by Ocho
Hey Morrath,Have you tried contacting our Customer Service team? They're usually pretty good at diagnosing and assisting in resolving the [..]
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1:04 pm, August 2, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you continue having issues. https://support.tri [..]
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1:04 pm, July 28, 2016
Quote:
Originally Posted by Hesk
Hello! I can confirm that our engineering team is working on resolving this issue now. We hope to have it resolved soon!
Jump [..]
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1:04 pm, July 28, 2016
Quote:
Originally Posted by Hesk
Hello! Our engineering team is currently working on resolving this issue. We hope to have it resolved shortly.
Jump to post...
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1:04 pm, July 26, 2016
Quote:
Originally Posted by Hesk
Hello! Please try disabling addons to see if that resolves the issue, and try these steps:https://support.trionworlds.com/hc/e...rashing- [..]
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11:04 pm, July 25, 2016
Quote:
Originally Posted by Baelron
Hey there Noctifearia! I'm happy to provide some steps that may help resolve the crashing issue that you're experiencing. Please try a [..]
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1:04 pm, July 20, 2016
So me and 3 of my friends who play this game are all having the same problem. Randomly while playing we will just crash. And most of the time its at the same time. Is there anything we can do? Because [..]
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1:04 pm, July 20, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you're still having issues.https://support.tr [..]
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1:04 pm, July 20, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you're still having issues.https://support.tr [..]
View
1:04 pm, June 21, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you continue having issues. https://support.t [..]
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11:04 pm, June 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't work, contact our CS team and p [..]
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11:04 pm, June 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Some of the steps located in this support article may be worth trying if you haven't already. If those don't work, co [..]
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1:04 pm, June 10, 2016
It still happens, half a year after reporting it here. The thread from that time is already closed due to a lack of interest. Support request 589841 was closed as "solved" despite not solvin [..]
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11:04 pm, June 7, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to try these troubleshooting steps. If those don't work, contact our CS team directly and [..]
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11:04 pm, June 4, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having crashing trouble! If none of these basic troubleshooting steps worked for you, contact our CS team di [..]
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11:04 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble with the most recent patch. You may want to take a look at these troubleshooting steps and se [..]
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11:04 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having FPS trouble! If you've tried all of the basic troubleshooting steps located on our support page, go a [..]
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11:04 pm, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Intrakit! Some of these troubleshooting steps may help, so I'd take a look and see if there are any you haven't already [..]
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11:04 pm, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try if you haven't already. If those don't work, contact our CS tea [..]
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11:04 pm, May 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try these troubleshooting steps and see if that helps at all, but since it appears you're failing to m [..]
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11:04 pm, May 24, 2016
Quote:
Originally Posted by TrionBrasse
It may have been related as this was a Glyph issue, but the Platform gurus now say that the problem has now been resolved. Please [..]
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11:04 pm, May 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd give these troubleshooting steps a try and see if any of them help. If not, contact our CS team directly and provi [..]
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1:04 pm, May 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Tacheon! Sorry you're having crashing issues. I'd recommend checking out these troubleshooting steps and see if any of t [..]
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11:04 pm, May 16, 2016
Quote:
Originally Posted by Baelron
Hey Glymrok! Sorry to see your having this issue and I'm happy to provide some assistance while you wait for your ticket to be address [..]
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1:04 pm, May 15, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble playing! You may want to try the steps here and see if that improves the issue at all. If they [..]
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11:04 pm, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! The first thing I would suggest is trying the troubleshooting steps we have listed on our support page. If those don't [..]
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11:04 pm, May 3, 2016
Quote:
Originally Posted by ZamboniChaos
We have some troubleshooting steps on our support page that may help improve your FPS, but these types of issues can often be dif [..]
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1:04 pm, May 2, 2016
Quote:
Originally Posted by Elucidator
Please try the steps located here. If that does not resolve your issue, please test your network connection, and contact our Techni [..]
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1:04 pm, April 30, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry to hear you're crashing! As a player myself I understand how frustrating that can be.Please try the steps located he [..]
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1:04 pm, April 30, 2016
Quote:
Originally Posted by Elucidator
A common cause of FPS issues is out of date drivers. Try the following steps on this page and see if that improves anything. If not [..]
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1:04 pm, April 30, 2016
Quote:
Originally Posted by Elucidator
Please try the steps located here. If that does not help improve your connection, please contact our Technical Support for addition [..]
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11:04 pm, April 29, 2016
Quote:
Originally Posted by ZamboniChaos
We have some additional troubleshooting steps that I'd suggest trying, but if they don't help go ahead and contact our CS team di [..]
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11:04 pm, April 24, 2016
Quote:
Originally Posted by Carthax
Sorry to hear that you've had so many problems trying to make a purchase. If you've submitted a support ticket, we'll try and get to y [..]
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1:04 pm, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps on our website that might help you. If not, contact our CS team so they can i [..]
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11:04 pm, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
The first thing I would do is check and see if you have any pending Microsoft updates. If not, we have some other basic troublesh [..]
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1:04 pm, March 30, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by karlxii
So now this game crashes at least 1-2 times an hour and I have [..]
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10:04 pm, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Seins! We have some basic troubleshooting steps on our support page, so I'd take a look and see if there's anything the [..]
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10:04 pm, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. I see you've already submitted a support ticket, but you may want to t [..]
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10:04 pm, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps for connection issues on our support page. You may want to review those and s [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear about the connection issues you've had recently. Did you try the basic troubleshooting steps we have lis [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having this problem, you may want to review our support article on basic network troubleshooting. If t [..]
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10:04 pm, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Electrah. Grats on the new PC! I'm looking to upgrade my machine pretty soon as well.Hiccups like this can be hard to d [..]
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12:04 pm, October 28, 2015
Quote:
Originally Posted by captaincursor
"Life and *****, past and future, these are all one to the Cosmic Rhinoceros."Oh wait.... I mean, "SPOILER ALERT& [..]
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11:04 pm, October 12, 2015
Quote:
Originally Posted by Dead Simon
Some people should have gotten rebates already. I will run the logs again after the new price goes live (wed) for the others.
[..]
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1:04 pm, September 29, 2015
Hello Trion
I'm a very loyal player, who is almost full on black tier =o and always been a patron and still am, and will always be , because trion are amazing at solving those kind of issues =o So i a [..]
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1:04 pm, June 1, 2015
Now these drivers seem to specifically only apply to games like The Witcher 3: Wild Hunt, Far Cry 4 and Project Cars, it seems people using GTX 600 and 700 series Kepler GPU's were experiencing lower [..]
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1:04 pm, May 29, 2015
I'm at a loss. When are the bugs going to be fixed? It doesn't appear that Trion cares to acknowledge them let alone fix them.
The current one is Arclight Infiltration. People reported it not working [..]
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1:04 pm, May 15, 2015
Greetings Adventurers!
There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working with these email providers on resolving this, we do not [..]
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1:04 pm, May 15, 2015
Quote:
Originally Posted by GM Fasti
Greetings Adventurers!There is currently an issue preventing some players from receiving Glyph authentication code emails. While we'r [..]
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1:04 pm, May 13, 2015
Quote:
Originally Posted by GM Fasti
Where are Glyph and RIFT installed on your PCs?Try going through our crashing troubleshooting steps to see if that gets you fixed up. [..]
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1:04 pm, May 7, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Jonus
Is tomorrow's Hotfix #5 for NA resolving this issue, or is it for some [..]
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1:04 pm, May 6, 2015
Quote:
Originally Posted by GM Fasti
Hey there, I'm sorry to see you're running into trouble. If you're using any addons, try disabling them and restart the game for me. [..]
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1:04 pm, April 16, 2015
Quote:
Originally Posted by GM Fasti
Hey there!Are you using any addons at all? If so, try disabling them and see if the issue continues. How do you normally move in game [..]
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1:04 pm, April 16, 2015
Quote:
Originally Posted by GM Fasti
Make sure to sign out of Glyph, then close the client. When that is done, restart your PC for me. After it restarts, launch Glyph aga [..]
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1:04 pm, April 12, 2015
Quote:
Originally Posted by GM Fasti
Hey there,Sorry to hear you're having this trouble again. Unfortunately, if you're getting this error after resetting your password, [..]
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1:04 pm, March 29, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by dohh
thanks for the reply at least i have a answer now! thanks
[..]
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12:04 pm, March 22, 2015
Quote:
Originally Posted by GM Fasti
Devinelle, what graphics card are you using, specifically? You can find out by checking the Video tab of your DXDIAG Report. Next up [..]
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10:04 pm, March 19, 2015
Quote:
Originally Posted by GM Fasti
Hey there, That message means that players who are on a promotional pricing for their subscription may not be able to get that same [..]
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