11:04 pm, May 15, 2017
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Originally Posted by Snedhepl
Hey everyone, wanted to give you an update about Cross Shard trading.As of this moment, Cross Shard Trading is enabled for testing on [..]
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11:04 pm, May 11, 2017
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Originally Posted by Snedhepl
I say go Primalist, but I'm biased. You may also want to take a look at the PTS to get a sneak preview of the new Farseer soul thoug [..]
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1:04 pm, May 5, 2017
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Originally Posted by Snedhepl
Glyph was updated this morning and there was a nasty bug that had to be patched, causing an additional Glyph update.Rift itself also [..]
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11:04 pm, April 21, 2017
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Originally Posted by Snedhepl
Faeblight was experiencing database issues and we were bringing it down for emergency maintenance when this occurs. We're currently [..]
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11:04 pm, April 8, 2017
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Originally Posted by Snedhepl
You can jump through shards more or less at will. The only thing your 'home' shard matters for is housing your guild and which aucti [..]
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1:04 pm, April 6, 2017
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Originally Posted by Snedhepl
Indeed, there's been a number of bugs and a number of bug fixes regarding legendary abilities have happened since SFP went live. And [..]
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11:04 pm, April 4, 2017
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Originally Posted by Snedhepl
The fixed that for you was adding in "-yet-" to the end of the statement. As in, cross shard mail is a near future thing.
[..]
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11:04 pm, March 29, 2017
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Originally Posted by Snedhepl
Certain legendary abilities are causing this. Any given talent spec is perfectly usable until you do a role switch at which point it [..]
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12:04 pm, March 3, 2017
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Originally Posted by Snedhepl
Unfortunately we can't force players to click accept."After that i tried to figure out how i am supposed to requeue to get the 2 [..]
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10:04 pm, February 27, 2017
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Originally Posted by Snedhepl
Hurry costs are actually defined on the mission itself, not based on any tagging of '10 hour' or not. The bigger deal when it comes [..]
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10:04 pm, February 24, 2017
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Originally Posted by Snedhepl
I like this, we'll be looking into it. Though it's likely to come in the form of 'pressing escape within the first second the window [..]
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10:04 pm, February 22, 2017
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Originally Posted by Snedhepl
Sooner in fact. Sending a fix to QA now and it'll be in the next hotfix if all goes well.
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Originally Posted by [..]
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10:04 pm, February 9, 2017
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Originally Posted by Snedhepl
We updated the NA cluster this morning to correct some issues we discovered yesterday.
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Originally Posted by Ph [..]
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10:04 pm, January 25, 2017
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Originally Posted by Snedhepl
I'll get them updated. :)
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Originally Posted by forbiddenlake
Would this be appropriate to put in [..]
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12:04 pm, January 21, 2017
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Originally Posted by Snedhepl
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Originally Posted by Maltie
Because it was disabled again
Indeed the fix to add ad [..]
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12:04 pm, January 20, 2017
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Originally Posted by Snedhepl
Just a heads up: These are not 'rollbacks' in any sense. It's just a teleport marker that isn't getting properly updated. It'll be [..]
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12:04 pm, January 20, 2017
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Originally Posted by Snedhepl
Quote:
Originally Posted by Lionhardt
Any ETA, the shards still say locked :(
Once the shar [..]
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10:04 pm, January 18, 2017
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Originally Posted by Snedhepl
I think you're misunderstanding 'anonymous'. Anonymous to other players yes. Anonymous to us, no.
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Originally [..]
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12:04 pm, January 16, 2017
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Originally Posted by Snedhepl
Assuming you sent in your crash reports I can look into it tomorrow. Assuming you haven't. Log into your cleric, crash and send in [..]
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10:04 pm, January 13, 2017
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Originally Posted by Snedhepl
I looked into this: It appears your client is missing data (or it's corrupted). I'd recommend a repair first, and if that doesn't w [..]
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10:04 pm, January 11, 2017
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Originally Posted by Snedhepl
Generally agree with your sentiment here. The catch is there's stuff (tm) that needs to happen behind the scenes to make the add-on [..]
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12:04 pm, December 22, 2016
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Originally Posted by Snedhepl
Try switching from 64 bit to 32 bit (or vice versa). Additionally we're working on a fix for this.
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Originally [..]
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10:04 pm, December 19, 2016
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Originally Posted by Snedhepl
To correct it as another person mentioned: Do a soul reset. Select the legendary ability, save. Do another soul reset. That should c [..]
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10:04 pm, December 7, 2016
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Originally Posted by Snedhepl
I'm just confirming that it is intentional: You don't need to spend a loot charge on your first run of a given dungeon each day. If [..]
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12:04 pm, November 29, 2016
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Originally Posted by Snedhepl
In the bottom left of the LFG dialog is an arrow with 'Specific Dungeons'. Click that. :)
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Originally Posted by [..]
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10:04 pm, November 23, 2016
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Originally Posted by Snedhepl
They are! Get on and play :)
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Originally Posted by qqmoarploxify
Are IAs enabled yet? Can't login [..]
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12:04 pm, November 22, 2016
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Originally Posted by Snedhepl
You did not far exceed the node's requirements.
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Originally Posted by Bigguss
With 450 gathering [..]
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12:04 pm, November 21, 2016
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Originally Posted by Snedhepl
They'll be back up shortly. However I'll be turning off Instant Adventures: NA finally got hit with the same problem that seemed uni [..]
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12:04 pm, November 20, 2016
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Originally Posted by Snedhepl
Hi there, thanks for the report!Our 64-bit engineer is currently looking into the issue at this very moment and we're hopeful that we [..]
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10:04 pm, November 16, 2016
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Originally Posted by Snedhepl
Part of getting 64 bit for us to work is altering one of the config files for Glyph. This config change won't be pushed out until th [..]
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10:04 pm, November 11, 2016
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Originally Posted by Snedhepl
Load balancing isn't responsible for disconnects in the slightest. More details on disconnects here.http://forums.riftgame.com/gener [..]
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10:04 pm, November 2, 2016
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Originally Posted by Snedhepl
Interesting report: I'm in the process of testing it myself to confirm but regardless I can live tweak some settings so it doesn't h [..]
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11:04 pm, October 12, 2016
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Originally Posted by Snedhepl
Quote:
Originally Posted by Artak
There is like a weird freeze/pause when you try and shard hop since t [..]
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11:04 pm, October 8, 2016
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Originally Posted by Snedhepl
Have any of you who are trying Rift 64 on Windows 10 tried out compatibility mode? You could try setting it to Windows 7: https://s [..]
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11:04 pm, October 8, 2016
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Originally Posted by Snedhepl
Thanks for the reports everyone:Current known issues:Starting Rift64 via Windows 10 results in a crash prior to character select scre [..]
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1:04 pm, October 8, 2016
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Originally Posted by Snedhepl
Quote:
Originally Posted by Myred
Can confirm, all the addons are angry. D:
I'd love to hea [..]
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1:04 pm, October 8, 2016
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Originally Posted by Snedhepl
Thanks for the report. It currently seems like something is causing Rift64 and Windows 10 to disagree.
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Original [..]
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11:04 pm, September 20, 2016
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Originally Posted by Snedhepl
Well I'm glad you figured it out! The crash logs definitely back you up as this being the culprit.
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Originally [..]
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11:04 pm, September 14, 2016
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Originally Posted by Snedhepl
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Originally Posted by Zojah
That's great, thanks Hepl! :)
We're friends you can use [..]
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11:04 pm, September 9, 2016
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Originally Posted by Snedhepl
Hey folks. Are you still experiencing this problem? What shard are you on? Is it your home shard? If there's other details that y [..]
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11:04 pm, September 9, 2016
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Originally Posted by Snedhepl
Once one person posts we don't typically post again unless there's significant new information to give out. That doesn't mean we're [..]
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11:04 pm, August 19, 2016
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Originally Posted by Snedhepl
We're aware and the population of your digital friends should be restored soon.
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Originally Posted by Lollee
[..]
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11:04 pm, August 19, 2016
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Originally Posted by Snedhepl
We're actively working on fixing this issue. Unfortunately some bugs are simply not that easy to solve, test or replicate and this h [..]
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11:04 pm, August 16, 2016
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Originally Posted by Snedhepl
We're looking into it, have no fears
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Originally Posted by Bontoose
Is it just me cause I've waite [..]
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11:04 pm, July 12, 2016
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Originally Posted by Snedhepl
Were you collecting artifacts? Given that you were in PTW I suspect you were getting the poison/burning/nightmare DoTs that also let [..]
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1:04 pm, July 9, 2016
Quote:
Originally Posted by Snedhepl
It's just a text bug. The code was calling a function along the lines of 'GetWeeklyLimit' and didn't recognize that a '-1' meant 'th [..]
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11:04 pm, July 8, 2016
Quote:
Originally Posted by Snedhepl
Quote:
Originally Posted by Miroxa
This video shows most problems https://www.youtube.com/watch?v=G76Si [..]
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11:04 pm, June 29, 2016
Quote:
Originally Posted by Snedhepl
Minion slots go up in price based on the number of slots you have purchased with credits. So the Ultimate Rift Edition does not incr [..]
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11:04 pm, June 17, 2016
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Originally Posted by Snedhepl
These are fundamentally different situations. Standing in front of the boss is relatively passive, very little is going on. Once th [..]
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11:04 pm, June 9, 2016
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Originally Posted by Snedhepl
This problem isn't on your end, nor is it really on our end either. It actually lies with one of our CDNs (Content Delivery Network) [..]
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11:04 pm, June 2, 2016
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Originally Posted by Snedhepl
It should be working in the next hotfix.
Quote:
Originally Posted by xcal1
I would like to know if there [..]
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1:04 pm, May 26, 2016
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Originally Posted by Snedhepl
This sounds like the connection between your ISP and Trion is somehow getting interrupted,
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Originally Posted [..]
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11:04 pm, May 25, 2016
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Originally Posted by Snedhepl
Server transfers should be working normally now.
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Originally Posted by Wylf
I read the "RIF [..]
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11:04 pm, May 24, 2016
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Originally Posted by Snedhepl
There's currently some difficulties with the account logins that are getting worked on, so that is likely the case.
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[..]
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11:04 pm, May 23, 2016
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Originally Posted by Snedhepl
Just confirming that this is accurate, with the sole addition that later people pointed out that the 25 point maximum is from planar [..]
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11:04 pm, May 19, 2016
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Originally Posted by Snedhepl
I suspect it would be possible to empty your current 36 slot bag (I hope), destroy it and collect the 36 slot bag from your mail. Th [..]
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11:04 pm, April 20, 2016
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Originally Posted by Snedhepl
The hotfix will be arriving tomorrow for both NA and EU (both at the same time, at the usual NA patch time, just a day later).
Qu [..]
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11:04 pm, April 8, 2016
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Originally Posted by Snedhepl
Not an unreasonable request, I'll have one of my guys look at it.
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Originally Posted by Jotunn
E [..]
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1:04 pm, April 8, 2016
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Originally Posted by Snedhepl
Hi folks!I believe the problem is that it's not simply Patron being purchased, it's a Patron -subscription-. Our integration with St [..]
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1:04 pm, April 7, 2016
Quote:
Originally Posted by Snedhepl
As far as I know, and I'm not on the web team, we don't care much one way or the other. The fact the port was blocked was just an an [..]
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12:04 pm, March 22, 2016
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Originally Posted by Snedhepl
Hopefully!Might be time to start pricing out some hiking boots? :p
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Originally Posted by Samuraiko
[..]
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12:04 pm, March 18, 2016
Quote:
Originally Posted by Snedhepl
Just wanted to pop in and let everyone know that we are taking reports of FPS drop with multi-core on seriously and we're looking int [..]
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10:04 pm, February 24, 2016
Quote:
Originally Posted by Snedhepl
Quote:
Originally Posted by Meteorblade
Those missing artefacts / mobs that drop them were reported mon [..]
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12:04 pm, February 18, 2016
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Originally Posted by Snedhepl
We'll take a look into the achievement aspect of this.
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Originally Posted by Mustangboss
so i rece [..]
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10:04 pm, February 16, 2016
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Originally Posted by Snedhepl
Thanks for the report! This bug won't make it onto live.
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Originally Posted by Rhyadd
After tod [..]
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12:04 pm, February 16, 2016
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Originally Posted by Snedhepl
Rewards from rare 'diamond' adventures apply in the same fashion whether you get 1 star or 6 stars or somewhere in between. Star rat [..]
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12:04 pm, February 15, 2016
Quote:
Originally Posted by Snedhepl
It's not that it's "minor" it's that it doesn't "affect gameplay". That doesn't mean we don't try to fix it or w [..]
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12:04 pm, February 13, 2016
Quote:
Originally Posted by Snedhepl
Currently if you resurrect at a graveyard you will suffer Soul vitality damage. That'll be remedied next hotfix. If you die and get [..]
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12:04 pm, February 12, 2016
Quote:
Originally Posted by Snedhepl
We're looking into this. It's intended that you see events from all shards on the events channel. The @Greybriar just means it's -h [..]
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10:04 pm, February 11, 2016
Quote:
Originally Posted by Snedhepl
All rare 'diamond' adventures give the normal loot you'd get from doing that adventure plus the 'rare loot'. No replacement, just ad [..]
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10:04 pm, February 11, 2016
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Originally Posted by Snedhepl
This one I've heard.I still don't have a reproducible case for the run back to your grave case though. I tested it yesterday on live [..]
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10:04 pm, February 11, 2016
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Originally Posted by Snedhepl
We don't intend to put a minimum level on CrossEvents, we want it to be a place for people to get together and find groups. Any low [..]
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12:04 pm, February 11, 2016
Quote:
Originally Posted by Snedhepl
1. It's on our list of things we want to do. No official ETA yet.2. It's something we'll consider. However from personal experien [..]
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10:04 pm, February 10, 2016
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Originally Posted by Snedhepl
Thanks! Known and fixed in coming build. Just forgot to mention it in my post.Other fixes are coming related to max absorb, wardrob [..]
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10:04 pm, February 10, 2016
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Originally Posted by Snedhepl
There's a fix for max shields brewing in the coming build.
Quote:
Originally Posted by Artewig
Shielding [..]
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10:04 pm, February 10, 2016
Quote:
Originally Posted by Snedhepl
There's a fix incoming, have no fear.
Quote:
Originally Posted by Whatisausername
Attempting to shuffl [..]
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10:04 pm, February 10, 2016
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Originally Posted by Snedhepl
Just checked this on live: If you are a patron you will not receive new soul damage. If you already had soul damage prior to this p [..]
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10:04 pm, February 8, 2016
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Originally Posted by Snedhepl
I'll go into a bit more detail! Nothing that'll help the bots though ;)Botting is something we take seriously here, and real live hu [..]
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12:04 pm, February 6, 2016
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Originally Posted by Snedhepl
We'll keep an eye on the situation for our EU players. It's important to remember to report folks who throw about slurs, when they [..]
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12:04 pm, February 5, 2016
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Originally Posted by Snedhepl
I make no promises on this happening, but we've done some back-end work to make cluster-wide ignores something that would be easier t [..]
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10:04 pm, February 4, 2016
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Originally Posted by Snedhepl
Funny story: I put "adventurine" in code because I misheard the designer when we were planning things out.
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[..]
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10:04 pm, January 26, 2016
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Originally Posted by Snedhepl
All chat related functionality is back up. This also includes event trackers.
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Originally Posted by Snedhepl
[..]
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10:04 pm, January 26, 2016
Quote:
Originally Posted by Snedhepl
Event tracker for NA looks to be working just fine now.
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Originally Posted by Snedhepl
It looks li [..]
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10:04 pm, January 22, 2016
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Originally Posted by Snedhepl
Shouldn't have broken anything :p
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Originally Posted by Elayara
And thanks for fixing the broken f [..]
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10:04 pm, January 13, 2016
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Originally Posted by Snedhepl
Thanks for the report!
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Originally Posted by Sythielya
Looks like with latest patch you are now un [..]
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12:04 pm, January 7, 2016
Quote:
Originally Posted by Snedhepl
It's a cool place, I saw you there tomorrow.
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Originally Posted by Wackywoo
I like the sound of th [..]
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10:04 pm, January 6, 2016
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Originally Posted by Snedhepl
This generally indicates a crash outside of Rift, often due to video drivers. If you get any messages from your system at all feel f [..]
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12:04 pm, December 23, 2015
Quote:
Originally Posted by Snedhepl
Welcome back.
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Originally Posted by Magdaer
Would I log in after not playing for at least half a y [..]
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10:04 pm, December 22, 2015
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Originally Posted by Snedhepl
I posted this to the other thread where people were experiencing crashes: "Hey folks, we're still looking into the problem but [..]
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12:04 pm, December 22, 2015
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Originally Posted by Snedhepl
The number one thing: Can you reproduce it? Can you describe in detail how you reproduce it so that anyone can? Can you do so with [..]
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12:04 pm, December 22, 2015
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Originally Posted by Snedhepl
Hey folks, we're still looking into the problem but we found a possible way to help with the crashes:If you're experiencing this cras [..]
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12:04 pm, December 19, 2015
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Originally Posted by Snedhepl
This is a different issue that we're currently investigating.
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Originally Posted by TigerThai
I [..]
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12:04 pm, December 19, 2015
Quote:
Originally Posted by Snedhepl
Don't worry that part will get fixed too!
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Originally Posted by Rebelink
Ok. My credits are back [..]
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12:04 pm, December 18, 2015
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Originally Posted by Snedhepl
We're aware of the problem and looking into it.
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Originally Posted by Warfyre
Whatever is going Tr [..]
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10:04 pm, December 16, 2015
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Originally Posted by Snedhepl
If there's a minion card with more than a 25 point combo (reward stat + planar stat) it's wrong and I'll go get my bat.
Quote:
[..]
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10:05 pm, December 15, 2015
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Originally Posted by Snedhepl
A fix did come in fact! Unfortunately it's still not quite perfect yet. One of the original problems was that the time would 'wande [..]
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10:05 pm, December 15, 2015
Quote:
Originally Posted by Snedhepl
It won't mess up the chain! The progression is based on what adventure you completed. The rewards you got are just a bad loot table [..]
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12:04 pm, December 14, 2015
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Originally Posted by Snedhepl
Thanks for the info. It'll get looked into.
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Originally Posted by Revamp Systems
So I've been h [..]
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12:04 pm, December 11, 2015
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Originally Posted by Snedhepl
CS will need to be contacted for those afflicted by the issue.
Quote:
Originally Posted by KaterinaAmaranth
[..]
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12:04 pm, December 11, 2015
Quote:
Originally Posted by Snedhepl
Looking into this. No development work was done on event trackers so it being broken is curious. But the good news is we should be [..]
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