11:04 pm, July 14, 2017
I created a hero on server Typhiria, launched in game and faced such problem - my character freezes, no commands are help, quit the game via menu commands can't (only through the cross of the client). [..]
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11:04 pm, June 14, 2017
A simple question to the management of Trion, in relevance to this game of course. These prime time (or near enough) emergency updates always seem to happen in or near prime time for eastern EU. Of co [..]
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11:04 pm, May 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to take a look at this support article if you haven't already. If those steps didn't help, go ahead and s [..]
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11:04 pm, May 8, 2017
Quote:
Originally Posted by ZamboniChaos
Have you already tried updating your video card drivers? If not, you can find steps on how to do that in this support article. I [..]
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1:04 pm, April 20, 2017
Hello,
Yesterday for some reason game showed me Terms and conditions, and game settings were reset, then ingame I found out that I dont have addons anymore.
When I click on Addons folder button ing [..]
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1:04 pm, April 20, 2017
Quote:
Originally Posted by TrionBrasse
BUG REPORTING!There are several methods to report bugs, and some are better than others. I use ALL of them when I encounter a bug [..]
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1:04 pm, April 10, 2017
Hello,
My friend and me are new players, but we need your help, we both are in EU but my cash shop is in € but my friend has $ everywhere. He can't buy anything nor link any Paypall account [..]
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12:04 pm, February 25, 2017
Quote:
Originally Posted by Archonix
Quote:
Originally Posted by makerofwidows
note silly garbage moosdantix nonsense and a cash shop issue [..]
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10:04 pm, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't help, submit a support ticket a [..]
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10:04 pm, January 22, 2017
Quote:
Originally Posted by Carthax
Spikeless is correct in regards to contacting support. Most of the time this is the result of the mail itself being blocked by an emai [..]
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10:04 pm, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Please take a look at this support article and make sure you've tried all of the steps listed there. If that doesn't h [..]
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10:04 pm, November 23, 2016
Quote:
Originally Posted by Tacitus
Where possible, exact names help, but I am going to guess you mean:Atragarian Treasure ChestDraumkent Treasure ChestTarken Treasure Ch [..]
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12:04 pm, November 19, 2016
Sometimes I cannot exit instanced areas like warfronts, chronicles or IAs.
Leaving party in IA fails to teleport to home city, finishing warfronts leaves you standing there, both chronicle enter and [..]
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11:04 pm, October 28, 2016
Just started getting this error. Any help appreciated!
Windows cannot find C;\program files(86)\Glyph\Games\Rift\PTS\Rift_x64.exe. Make sure you typed in the name correctly then try again.. After pr [..]
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11:04 pm, October 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Kaynda! I just reviewed your ticket, and it looks like one of our CS agents just responded. If you still need help, plea [..]
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11:04 pm, October 11, 2016
Quote:
Originally Posted by ZamboniChaos
It's possible this issue was due to the widespread outages that occurred early this morning. If you're still having trouble, I'd [..]
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1:04 pm, October 8, 2016
Quote:
Originally Posted by Ocho
We’re excited to announce the start of the Open Beta for the 64-bit Rift client, the next step on our path to the release of an [..]
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1:04 pm, September 3, 2016
Looking for assistance, please. I'm getting the black screen with error "Insufficient Video Card". I checked and my AMD drivers are up to date. I've tried restarting my computer.
I've played [..]
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1:04 pm, August 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like one of our CS agents responded to your ticket today. If you still need help, please update your ticket a [..]
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11:04 pm, July 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! One of our forum users posted a potential workaround for this issue a few days ago, so I'd suggest taking a look! If [..]
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11:04 pm, July 12, 2016
On my other account, I tried to adjust the settings to 'low' because it was pretty laggy in Draumheim. I guess just to much awesome details and stuff for my computer to handle. As soon as I pressed ok [..]
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11:04 pm, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Intrakit! Some of these troubleshooting steps may help, so I'd take a look and see if there are any you haven't already [..]
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11:04 pm, May 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Jordanna! Sorry to hear you're having issues with Glyph. We have some troubleshooting steps on our support page that ma [..]
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11:04 pm, May 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try these troubleshooting steps and see if that helps at all, but since it appears you're failing to m [..]
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11:04 pm, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! The first thing I would suggest is trying the troubleshooting steps we have listed on our support page. If those don't [..]
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10:04 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Elayara! The first thing I would suggest is performing a client recovery. To do this, follow these steps:Launch the Gly [..]
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10:04 pm, March 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Sorry for the trouble. We have some basic Glyph troubleshooting steps on our support page that may help, so I'd rec [..]
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10:04 pm, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Seins! We have some basic troubleshooting steps on our support page, so I'd take a look and see if there's anything the [..]
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10:04 pm, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! FPS issues can be difficult to diagnose, but you may want to review some of our troubleshooting steps and make sure you [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having this problem, you may want to review our support article on basic network troubleshooting. If t [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You might want to check out our support articles regarding video and graphics issues. Some of that info may prove usef [..]
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12:04 pm, February 17, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry for any confusion this issue may have caused! Obviously, our Customer Support team strives to be consistent and clear i [..]
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10:04 pm, January 7, 2016
Quote:
Originally Posted by krug
Hey, guys, what do you mean by walls go diagonally across? Are you saying all the Despair crystals that form a wall in the latter phase m [..]
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1:04 pm, October 15, 2015
I am having a glitch where my map is offscreen, and when i try to move it back to the screen it rubberbands back offscreen and gets smaller, up until the point where I can't even see it anymore. pleas [..]
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1:04 pm, September 3, 2015
I thought this was fixed, according to this post:
Snedhepl
Snedhepl is online now
Rift Team
Join Date
Jun 2014
Posts
418
Default
Correct, though you will have to unequip and reequ [..]
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1:04 pm, July 21, 2015
OK, so i would hop onto rift and get into my character, but when i get in, my desktop looks like its having a seizure, its starts to glitch my pc and its so annoying with its canstant flashing and rea [..]
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1:04 pm, July 15, 2015
yeah so as the title says, when i play a couple of mins. my screen goes black 2-3 mins and comes back on and then my sound is completly off, sometimes restarting the game help, but then the same happe [..]
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1:04 pm, July 11, 2015
So, I just returned to RIFT and can log into the game just fine, but when I try to log into the Rift Mobile App, I get the error "Failed to Connect to Server. Please verify you have network acces [..]
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11:04 pm, July 9, 2015
so i downloaded rift from steam today and i was getting 20-30 fps my first hour.
then i restarted my pc and got 30-40 fps on ultra settings but while i was playing 15 min later all of a sudden it sta [..]
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11:04 pm, June 9, 2015
Hello,
I played Rift with no issues about 8:30am server time.
Since 10pm server time I've been trying unsuccessfully to log back in, but I cannot. About four times I've uninstalled Glyph, reinstalle [..]
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11:04 pm, May 13, 2015
Quote:
Originally Posted by Ocho
OCHO: Tell us a little bit about yourself.DH: I'm Dan Hollinger, or "Snedhepl," and have worked inthe game industry profesional [..]
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11:04 pm, May 9, 2015
Got a weird glitch/error. Whenever I manually enter a regular, 5-man instance using the normal instance portal, I automatically enter it as an expert. This occurs even if I have "standard" e [..]
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11:04 pm, May 6, 2015
Hi everyone !
At first I'll give you my apologizes if it happens that this particular problem has already been solved somewhere. I searched for it, looked at the titles of the 2 first pages of topics, [..]
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11:04 pm, April 23, 2015
I have had non stop rift failures since the update on the 22nd. Doesn't matter where I am or what i am doing, the game will just crash. Roughly every 5-10 mins or so.
Here is the error info from my [..]
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1:04 pm, April 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by pgtpgt
I just got the same thing. had to reinstall everything and do the %a [..]
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1:04 pm, April 1, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by hantrix
Hello i was playing rift yesterday for about 6 hours then i came of [..]
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12:04 pm, March 11, 2015
Quote:
Originally Posted by Tacitus
If the above suggestion does not help, please open a ticket with our Customer Service folks. Posting here on the forums is not much u [..]
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12:04 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Pacman43
When I log in to my Rift account it gives me the "Logging in [..]
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12:04 pm, February 3, 2015
My character is stuck (two days now) taking continual damage. Game is unplayable.
I've tried teleporting, I've tried logging off and on. I've tried having others group and cast cleanse. I've tried [..]
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10:04 pm, January 29, 2015
Okay, so I have been trying to patch the new update and it failed, so I tried again and BAM failed again. So I went for ultra speed internet, I HOTSPOT my phone's mobile data seriously costy ::sadhug: [..]
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12:04 pm, January 22, 2015
Hey there, so this is my issue i played rift for a while now, Some reason just out the blue rift started freezing or saying *Rift Save error report* and telling me to send it off the rift, but most of [..]
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12:04 pm, January 15, 2015
So basically iv looked everywhere to try and fix this error but its weird. Let me explain.
It works every so often, like magic. I play for a few hours then I stop playing and come back and it continu [..]
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12:04 pm, January 15, 2015
Basically I can't find my rift folder anymore, and when trying to update for the hotfix I get an error message saying that it can't move certain files. I also can't see rift in the list of programs wh [..]
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10:04 pm, January 13, 2015
Hey there, so this is my issue i played rift for a while now, Some reason just out the blue rift started freezing or saying *Rift Save error report* and telling me to send it off the rift, but most of [..]
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10:04 pm, January 3, 2015
Please help,
I submitted a ticket on my main account because I am unable to submit petitions in game.
The GM "made changes on our end" and now I can no longer submit tickets via the suppor [..]
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10:04 pm, December 27, 2014
Hi,
There is a problem with sending authentication email. I do not receive the authentication code despite my email is correct. I checked my spam and others folders, I do not have any filters and em [..]
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10:04 pm, December 7, 2014
Hey i am not sure if i am supposed to post it here or somewhere else on the forum but,
Yesterday i have purchased the Rift: Infusion Edition and i still didn't get my instant level 60 boost, and yes [..]
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10:04 pm, December 6, 2014
I am at 110/125 been running around, I have to be missing some from someplace, tried Rift Head, because that is how I completed Rift Classic quests back in the day, since I like to finish an area befo [..]
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10:04 pm, November 17, 2014
I've heard that if I buy the NT pack via Steam, it gives a redeemable code.
Can this code be applied by anyone to any account? Or its only for the account that purchased the code, and any other accou [..]
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10:04 pm, November 3, 2014
I hate the Glyph Authenticator or any other authenticator. Why I used it I have no idea. But I changed phones and now I cannot log in. Customer service is behind, and worst of all we CANT CALL THEM FO [..]
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10:04 pm, November 3, 2014
Hi! My problem is simple I had bought the Rift Storm Legion Combo Pack, which included obviously SL and the original game. When applying this i received Storm Legion souls, character slot unlock, inve [..]
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11:04 pm, October 25, 2014
Looking for some help. Submitted a second "Ask a question". First, when I loaded the game (not in safe mode), I was given the error "Rift has encountered an error" right after the [..]
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11:04 pm, October 16, 2014
Things were working just fine two nights ago and now there's all kinds of problems (I'm assuming related to Trion's broken Authenticator for install on mobile phones.
I was playing without incident j [..]
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11:04 pm, September 3, 2014
Help please T__T
changed the screen resolution in the game, and it turned out that now a black screen with the words out range of 75,0 kHz \ 60 Hz. pressing Alt + Enter, to at least open in windowed [..]
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1:04 pm, August 24, 2014
Help, I have two characters, one level 60 and one level 26. I can login to the lvl60 just fine but whenever I login to my lvl26 it just says its loading the world and then crashes and then asks to sen [..]
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11:04 pm, August 23, 2014
Hi all
I am hoping to get some help, whenever I try and launch Rift through the Glyph launcher it black screens right away with the error 'Insufficient video card'
I have a solid system, will be pos [..]
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11:04 pm, August 13, 2014
Hi.
So I'm experiencing this weird problem with video. Sometimes after logging in the game everything's okay, but sometimes everything is kind of messed up(relogging doesn't help, most likely only co [..]
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11:04 pm, August 10, 2014
This started off as a Trove issue, but now it's affecting my ability to log in to Glyph, so I can't play RIFT either. Succinct history...
Installed Trove alpha 3 days ago and played through the tutor [..]
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1:04 pm, July 29, 2014
Hi. I've been trying to download Rift for several hours now. I finally got Glyph to download, but am still receiving the same error message when attempting to get the game. Message coming up is ...Gly [..]
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11:04 pm, July 19, 2014
There is a big red button that says update on it. I press this button and it says instalizing. Helf way through it stops me and sends an error report. Then a message pops up saying error #1026. I rece [..]
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11:04 pm, July 19, 2014
New to rift, just hopped on it now. While I was creating a character, I clicked on my guy and turned him around, apon doing this my mouse cursor was gone, and I was unable to retreive is somehow. So t [..]
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1:04 pm, July 17, 2014
Glyph is broken now, last night i downloaded Archeage for the beta & this morning after Glyph did an update I can no longer log in, all I get is the error shown in the pic below. Had the same [..]
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11:04 pm, July 1, 2014
Hello!
Rift keep crashing for me for a while, sometimes its ok, but sometimes i cant log in to game for a 10-15min trying and crashing again few times..When i launch the game, in first loading window [..]
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2:24 pm, December 13, 2013
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Rianne
Is there a buff or some sort of indicator to know w [..]
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2:24 am, November 15, 2013
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by RedzArrow
Helo i bought psc and i dont know where to use it [..]
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3:24 pm, October 26, 2013
Quote:
Originally Posted by GM Aithusa
We placed a new function on our page that might help you. Click hereHowever, you are always welcome to email our support t [..]
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3:24 pm, October 8, 2013
Quote:
Originally Posted by GM Aithusa
I would like to sit here and address you all individually, but that cannot be done strictly on the forums. However, to get [..]
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3:24 pm, October 5, 2013
Quote:
Originally Posted by GM Aithusa
Doesn't sound pretty unpleasant. If you are running any addon's try turning them off and start the game fresh. If this doe [..]
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6:59 pm, October 3, 2013
Hi guys i have 2 questions to you : I am start playing at bloodiron and search some good guild. You know some good ?:)
Second question : I want to do a dark knight ( lifesteal, dark magic, survi, a [..]
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