12:04 pm, November 10, 2017
Quote:
Originally Posted by BlazingOctopus
Thanks for the help! That's consistent with what we've seen here. Will get this up to live in an upcoming update.
J [..]
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11:04 pm, October 22, 2017
Hi,
I'm from the UK, and have characters on the EU/UK shards, but having downloaded RIFT onto a new computer, upon entering the game I can only access US shards, and i can't see any option to change [..]
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1:04 pm, July 1, 2017
Quote:
Originally Posted by TrionBrasse
Cenderze, the Planar Fragments will be worked on after the 4.2 launch. We do not have a timeline on that yet, but we have tentativ [..]
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1:04 pm, June 23, 2017
Can't connect my game account to Twitter.
1. The username and password are correct.
2. The only contain letters and numbers
3. My drivers are up to date.
It bounces me offline and says to send a c [..]
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11:04 pm, June 16, 2017
Hi, So i am trying to complete Scarlet Night, but Veist the character i am supposed to turn it in to has dissapeared, i have tried everything between restarting my game and switching graphics.
I have [..]
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1:04 pm, May 19, 2017
Hello.
I am trying to play Rift for the first time in a while, and when I launch the game, I am getting an error: Your IP Address Has Changed Since You Last Authenticated. Please Exit the Game and R [..]
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11:04 pm, May 11, 2017
Quote:
Originally Posted by Snedhepl
I say go Primalist, but I'm biased. You may also want to take a look at the PTS to get a sneak preview of the new Farseer soul thoug [..]
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1:04 pm, April 30, 2017
Hello, im looking for help. this morning i was logging into rift and i seen my characters to choose from. i had my main character level 46 or so. and a level 10, i was trying to delete my level ten so [..]
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10:04 pm, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! One potential way to fix this is to leave your current guild and rejoin. Hopefully that will help!
Jump to [..]
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10:04 pm, February 26, 2017
Hello,
Starting a thread to track on an issue I'm having with leveling a crafting skill. Looking for a sanity check here folks, please let me know what your experience has been.
I log in almost eve [..]
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12:04 pm, February 2, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Customer Service team can review your purchase issue.
[..]
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10:04 pm, November 29, 2016
When The expansion launched I was level 48 and I used the boost to get to 65. Since the boost I have not had any new chat channels added as I leveled up. I am now level 69 and only have the channels t [..]
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10:04 pm, November 21, 2016
I have a couple of Alt-number keys rebound: Alt-1 and Alt-2 go to spots on one of my hotbars. They've worked forever no problem.
Today, suddenly, none of my Alt-number keystrokes work. Not only do th [..]
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12:04 pm, November 20, 2016
Hi my name is evil! I play rift and trove, Above level 20.. this week I saw that the newest patch to fix things made my steam or rift game unable to play though its fully patched, I tried to uninstall [..]
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10:04 pm, November 19, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Talldude
rift_64.exe - Application Error Every time I start Rift throu [..]
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1:04 pm, October 23, 2016
Quote:
Originally Posted by TrionBrasse
Good day all! I will do my best to keep this thread updated with all currently known issues for Starfall Prophecy Beta. I will edi [..]
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11:04 pm, October 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble submitting a ticket! If you email support@trionworlds.com, this will automatically [..]
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1:04 pm, October 8, 2016
After the update yesterday, my character was missing some quest items that should have automatically been collected. I sold three of the items since my current equipment out ranked them. I was interes [..]
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1:04 pm, June 25, 2016
Quote:
Originally Posted by Archonix
This bad boy will find it's way to the Affinity Store within the next 2 weeks *cough 4th of July or something *cough*To be honest, ev [..]
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1:04 pm, June 17, 2016
I've been crashing a lot lately (ever since we've gotten the last two or three updates - at least since MC went live) and have sent in error reports for them.
Happens when I'm loading a screen after [..]
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11:04 pm, May 22, 2016
Quote:
Originally Posted by Carthax
Sorry to hear that you've been having trouble logging in! I would suggest trying some of the steps on our support page below. I would [..]
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1:04 pm, May 22, 2016
I logged out and went to reenter the game as I always do, but when launching glyph now, it said it was corrupted and needed for me to run recover asap. I did so .. Now i get message "There was an [..]
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11:04 pm, May 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Runningmoon! Sorry for the confusion. Our team is currently investigating this, and they're still trying to gather as m [..]
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11:04 pm, May 17, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you were having trouble with the Glyph client. If you notice any other problems, feel free to update this thread an [..]
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11:04 pm, May 16, 2016
Quote:
Originally Posted by Baelron
Hello TommySeebach! My apologies for the difficulties that you've encountered and I'm happy to help! I've reviewed your most recent ti [..]
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11:04 pm, April 25, 2016
Quote:
Originally Posted by Baelron
Hey Skyles! Sorry to see that you're experiencing download issues and I'm happy to help! Please try these steps. If you are still gett [..]
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11:04 pm, April 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just reviewed your ticket and it looks like GM Tythorius was able to resolve this for you. Let me know if you still [..]
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11:04 pm, April 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there, sorry for the trouble. I reviewed your tickets and it appears our agents have tried several different solutions and cle [..]
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11:04 pm, April 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble with this, get in touch with our CS team so they can investigate. They may be able to h [..]
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10:04 pm, March 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear about the trouble you're having. I'd get in touch with our CS team so they can take a closer look. They [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear about the connection issues you've had recently. Did you try the basic troubleshooting steps we have lis [..]
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10:04 pm, February 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion! We made some adjustments to in-game chat in our most recent patch, so the problems you were s [..]
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10:04 pm, January 21, 2016
My PC crashes while playing Rift, and it doesn't do this at any other time.
Crash details:
This message appears on the screen: Auto Detect - Entering power safe mode. The screen goes black, and the on [..]
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10:04 pm, November 23, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Laeti
Some of them are actually a bit outdated because they do have the exac [..]
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1:04 pm, October 12, 2015
Quote:
Originally Posted by Snedhepl
If it was a very long time ago the shard you may have been on may be turned off at this point. So the shard appears as locked so you [..]
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1:04 pm, October 9, 2015
Quote:
Originally Posted by Archonix
The results from our EU deploy earlier tonight look very promising, so we're prepping a US deploy a bit earlier then normal. We'll b [..]
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11:04 pm, October 8, 2015
Starting about a month ago, every time I Update on Wednesdays, I get this message when I hit Play in the Glyph window...
"There was an error accessing local game data files. Please close all run [..]
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11:04 pm, October 8, 2015
Quote:
Originally Posted by GM Thivor
Quote:
Originally Posted by G00dSam22
THEWANDERLUSTKING@BloodIron:salut2:guess I missed the boat since [..]
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1:04 pm, October 8, 2015
Quote:
Originally Posted by GM Demutig
Quote:
Originally Posted by Louvinette
Thank you so much GMDemutig, I'm not stuck anymore :o
[..]
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1:04 pm, October 1, 2015
Hi guys
My FPS is unusually low on this game... I have around 20-30 FPS on Medium to Ultra graphics and around 50 for minimum graphic, with a ROG g751JT... The issue gets worse as I enter areas with m [..]
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11:04 pm, September 3, 2015
Ok, simple and short as possible.
Wanted to try Rift, so downloaded glyph, installed. Then installed Rift. Game crashes on load screen and it asks me if I want to send an error report or not.
This [..]
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1:04 pm, August 25, 2015
Hi,
Yesterday Glyph and Rift loaded fine. Then the last minute downtime occurred so I went to bed. This morning when I've tried to load it, Glyph said it was downloading update (the glyph update, not [..]
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1:04 pm, August 24, 2015
I downloaded RIFT and tried to launch it but every time it says Direct 3d initialization error. I have searched other post and they said that i need to change the resolution X and Y in rift.cfg. I tri [..]
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1:04 pm, August 22, 2015
Hi everyone -
I think this might be a DIFFICULT tech issue to solve. I have spent the last week trying to find solutions but still nothing seems to be working.ISSUE: Game crashes to desktop every 2-5 [..]
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11:04 pm, August 17, 2015
Hello, i downloaded the game. but when i start it, i cant see nothing but a screen with a temple or something.. with some water falling. i can do nothing. i don't see a character create button or some [..]
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1:04 pm, July 28, 2015
How can i report a player abusing in pvp?
Like in Whitefall Steppers If player carries flag doesnt drop so match doesnt end till timeout.
Or
in Blighted antechamber player carries flag so match doe [..]
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1:04 pm, July 20, 2015
Since Wed's patch night Rift will no longer update. It keeps giving me a 1008 error.
I have tried everything reported on the website for this issue and nothing seems to work.
I have also opened a t [..]
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11:04 pm, June 9, 2015
Hello,
I played Rift with no issues about 8:30am server time.
Since 10pm server time I've been trying unsuccessfully to log back in, but I cannot. About four times I've uninstalled Glyph, reinstalle [..]
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1:04 pm, May 19, 2015
Quote:
Originally Posted by grendel530
Hi –We’re currently tracking down reports that some players have sent in about issues they have experienced whe [..]
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1:04 pm, May 12, 2015
I'm having texture problems. In CityCore (the level 52-53 area) in the center of the city seems to be some sort of aquaduct. But.. it hasn't got any textures, and my character enters it and runs along [..]
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11:04 pm, April 30, 2015
Quote:
Originally Posted by Marigold
Quote:
Originally Posted by xcal1
Would trees excessively swaying back and forth qualify as the same is [..]
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1:04 pm, April 16, 2015
Quote:
Originally Posted by GM Fasti
Make sure to sign out of Glyph, then close the client. When that is done, restart your PC for me. After it restarts, launch Glyph aga [..]
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1:04 pm, April 15, 2015
So I'll start the launcher and click play. A few seconds later a little pop-up box called Error Handler will come up. It gives me two options, Send report and restart the game you can keep playing whi [..]
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10:04 pm, March 21, 2015
Quote:
Originally Posted by GM Fasti
Hey there, Can you describe exactly what process you were using to "backup" the RIFT files? I'm afraid I am not fully und [..]
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12:04 pm, March 21, 2015
I was playing Rift on steam without any problems but then my brother wanted to play as well. So I tried backing up my Rift on a hard drive so that I can pass it on to my brother. Around mid way throug [..]
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10:04 pm, March 17, 2015
I just switched to win10 from 8.1 now rift wont work at all. It all started with a new hard drive. I put that in and loaded up win1 instead of 8.1. The game wont do anything now.
I installed glyph f [..]
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12:04 pm, March 7, 2015
I tried loggin into glyph and I get an error C;\Program Files (x86)\Glyph\ateam_api.dll is either not designed to run on windows or it contain an error. Try installing the program again using the orig [..]
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10:04 pm, February 28, 2015
I have no UI, I've reinstalled glyph and updated directx, I don't know what to do. I got into the game because I know where to put the icon on the log in screen, but in-game I have no UI, no map, no c [..]
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10:04 pm, February 8, 2015
Recently changed my iPhone and had to redl the mobile auth on my new phone, now i can't get the codes to sync and keep recieving the message invalid token. 43482 was the number i received from the sup [..]
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12:04 pm, January 22, 2015
I can't get into the character select screen, it tries to connect and slows down around 60%, then tries to connect to alternate address.
Also, when I open Glyph it downloads a patch every time, as i [..]
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10:04 pm, January 19, 2015
Right, I hope I can get some help with this because I really want to get into Rift. Currently my FPS is constantly between 20-30 (Ultra). Yet I can play newer titles that are much more intensive and g [..]
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10:04 pm, January 8, 2015
So I was messing around with settings to try to get a better picture and put the Resolution settings at max not knowing this **** monitor couldn't handle it. When I did this my monitor went black and [..]
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10:04 pm, December 28, 2014
Completely unable to log on a character while traveling and forced to use DHCP connections, submitted support tickets and emailed to no avail. I understand this is an easy fix that can be accomplishe [..]
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10:04 pm, December 26, 2014
Hi!
I was trying to contact a game master via a ticket to ask about the 160% vial pack i didnt get, but to my suprise i am unable to do so. If i try to open a new issue it simply dosent do anything.
[..]
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12:04 pm, December 26, 2014
Hello, i had purchased the infusion edition of rift and it took so long just to download for me. I load up the game and find out it only gave me a divers helmet and bloop the jelly fish. Please Help!!
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10:04 pm, December 21, 2014
Please help! I got a new phone and had to download a new authenticator app to it. But I can't access my account to sync the new device to it. Everywhere I go it is asking for the authenticator code!
[..]
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10:04 pm, December 12, 2014
I can not log into my account. all of a sudden the authentication code no longer works.
I need to cancel a game I no longer play(not Rift) and I cannot get access.
It does not remember my location a [..]
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10:04 pm, December 7, 2014
I've sent in a ticket #141205-000268 (sent in 12/04/14) and now I'm left with playing the waiting game. I can't log in to Rift or the website on my original account, so I've made this secondary accoun [..]
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10:04 pm, December 3, 2014
I keep getting the message in the title. My internet provider keeps changing my IP address. So I would kindly ask you to either turn off or tone down this security feature on my account.
Thanx for yo [..]
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10:04 pm, November 22, 2014
My guild is having issues with posting to the guild recruitment forum. some of us do not have the Prefix drop down menu, and others it keeps giving them errors with image messages (which we are not po [..]
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10:04 pm, November 21, 2014
This has been going on for a long time and finally I've gotten irritated enough to look for a fix.
During combat, I notice my pet follow turns off and sits there like a lump. I have a pet attack lin [..]
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10:04 pm, November 17, 2014
So I used to play RIFT about 3 years ago and just decided to come back a couple days ago and play again with some friends. I was able to reset my password and log into my account 5 days ago. Even re [..]
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10:04 pm, November 8, 2014
I have problem with this quest. After I talked with Tarvin, I got 4 points marked on my map with a text "Study the lay of the Land". I visited all of them, and all I see are rocks and snowy [..]
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10:04 pm, November 2, 2014
Hi,
I recently moved and changed internet providers. The old email connected to my Trion account no longer works. I tried to log in to play today and the game wants an authenticator code, telling m [..]
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10:04 pm, November 2, 2014
Hi there,
So my main (Mipster) is currently stuck in Tempest Bay - any attempt to login to that character and rift crashes out to the error report screen.
I've disabled addons, I've tried adjusting [..]
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10:04 pm, November 2, 2014
Hi,
i have a problem:
when i start the game, the screen rapidly turns on and off while loading the character selection screen.
Often it ends up turned off, i get the "No HDMI signal" mes [..]
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1:04 pm, October 25, 2014
Hello!
Two days ago (23.10) my account (ksenobite@list.ru) was banned. I have done nothing illegal and this is the second time when you ban my account: first one (artkp14@mail.ru) was banned 1 month [..]
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11:04 pm, October 16, 2014
Things were working just fine two nights ago and now there's all kinds of problems (I'm assuming related to Trion's broken Authenticator for install on mobile phones.
I was playing without incident j [..]
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1:04 pm, October 16, 2014
I was playing without incident just two nights ago so I have no idea what changed or caused it to suddenly fail. There were no changes done by me.
I am not using BootCamp (yet) which installs Window [..]
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11:04 pm, October 14, 2014
Hi, I've been in contact with support to recover my Rift account and they are ignoring the proof of ownership that I am providing. I have proved that the email on the account is my own and given proof [..]
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1:04 pm, October 12, 2014
I have 3 accounts in our household. One for my wife, one for my kids and one for me. I can log into my wife's account and my kid's account on all 4 of our PC's. When I try to log in to customer sup [..]
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1:04 pm, September 17, 2014
Quote:
Originally Posted by Ocho
You’ve gone on so many adventures for Telarans, it’s about time they did some adventuring for you! Launching with Ni [..]
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1:04 pm, September 16, 2014
I want to start water saga quest. I reached lvl 50, ended dungeon about deeps(lvl48-50), and after that i go to the cardinal visc and he hasn't this quest enough. Dont know what to do. Help.
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11:04 pm, September 7, 2014
Hi, I currently have Patron, Completed Blue Tier Loyalty, Have made several recent purchases, disabled ad block, cleared my cookies / cache, and still the live chat is not available for my account. P [..]
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11:04 pm, September 6, 2014
Hi,
I wanted to buy some credits in game, so I clicked on the link in the RIFT store to set up a new payment method and, for some reason, I was logged into the wrong account on the website. After se [..]
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11:04 pm, September 5, 2014
A friend of my mine can't seem to purchase any credit bundles through the rift store ever since the DDoS attack. Her payment details are no longer in glyph. She has also checked through her steam acco [..]
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11:04 pm, August 30, 2014
Help! I can't log into my rift account. Glyph is asking me for a authentication key which has not been sent to my email account. When i press the resend code button it says a new authentication code h [..]
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1:04 pm, August 24, 2014
Help, I have two characters, one level 60 and one level 26. I can login to the lvl60 just fine but whenever I login to my lvl26 it just says its loading the world and then crashes and then asks to sen [..]
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11:04 pm, August 19, 2014
hi
i have, what i believe is, a rather unusual problem: i can't see the messages posted in the Level 60 chat channel (in the settings of the chat box all level ranges are checked). but here is the ki [..]
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1:04 pm, August 19, 2014
Hello, I am stuck as a ghost and need help! What happened was: I went throught The bundings of blood greenscale, and died there, and as a ghost i cannot travel through a portal! what am I supposed to [..]
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1:04 pm, August 11, 2014
Hello. I recently bought Rift Standard Edition CD-box version from Gamestop and the code gave me a 30-day patron pass and access to the auction house. I've been reading on the Rift forums that people [..]
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11:04 pm, August 7, 2014
As the title suggests,
I'm looking to get an SSD to help my problems with having a total 1TB hard drive doing all the leg work.
So I need to know
What is best for an SSD?
How much space do I nee [..]
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1:04 pm, August 7, 2014
Hi all,
I've been enjoying this game on my main gaming rig, but decided to install it on my Lenovo T430S to see if I could play it when I was away for work.
The Lenovo is only running integrated gra [..]
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11:04 pm, August 6, 2014
Quote:
Originally Posted by Pithos
Hi everyone! Just wanted to point out one minor detail / limitation of the Auction House Price History data: We were able to import t [..]
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1:04 pm, August 2, 2014
Hello,
I recently came back to Rift about 2 weeks ago. Since starting to play again, I have been having a serious issue with the game crashing to the desktop. It started as a once in a while thing, b [..]
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11:04 pm, July 23, 2014
Sure it may be 25-30 degrees outside but with some overclocking software I keep the temperatures on my GPU between 39-42 degrees. But since last week my computer started crashing whilst playing rift, [..]
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1:04 pm, July 18, 2014
Every time I open Glyph it tells me I need to update the game. It will act like it is updating the game and then say I have the most up to date version and let me log in. That was no big deal until ye [..]
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11:04 pm, July 7, 2014
I use this game on my laptop (no mouse, I use the touch pad) and its worked fine. Up until today. I dont know what I hit but now my character is the smallest camera view wise that she can be. I try t [..]
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1:04 pm, July 4, 2014
I started playing Rift about a month ago. Every time I log in my character appears but there are no interface buttons for me to select to play the game. Here is a picture of what it does.Attachment [..]
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1:04 pm, July 4, 2014
I waited very, very, VERY patiently for Rift to download, and I was happy to play it. But after that, today, when I tried to run it on Steam, it said I had to download it all over through 1 day and 15 [..]
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