12:04 pm, November 24, 2017
I keep reading on forum that some people forced rift to start in DX11. Is there support for this API? MSI Afterburner shows that it's running in dx9. I've tried with both steam and launcher to force i [..]
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11:04 pm, April 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at these troubleshooting steps and see if those help you. If not, submit a support ticket and attach y [..]
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10:04 pm, February 17, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! You may want to take a look at this support article and see if any of those troubleshooting steps help. If no [..]
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10:04 pm, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't help, submit a support ticket a [..]
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10:04 pm, January 22, 2017
I can play for anywhere from 1 minute to 10 minutes before RIFT suddenly disconnects from the server and I have to try and get back in.
At first I thought it was my internet, except it wasn't happeni [..]
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10:04 pm, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Please take a look at this support article and make sure you've tried all of the steps listed there. If that doesn't h [..]
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12:04 pm, January 8, 2017
Ok, this is not entirely a question about RIFT, but the Glyph program, but i couldnt find another forum to ask and RIFT is the game i mainly play nowadays...
So anyway, i use MSI Afterburner with Riva [..]
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12:04 pm, December 7, 2016
Quote:
Originally Posted by Hesk
Hello! I would recommend first attempting a repair (right-click on RIFT in the Glyph menu, and choose repair there). If that doesn't reso [..]
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12:04 pm, November 30, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with crashing or freezing, please make sure to submit a support ticket at support.trionworlds.com, so that our Tech [..]
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12:04 pm, November 29, 2016
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com, and please make sure to include an up-to-date DxDiag for r [..]
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10:04 pm, November 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our support site you may find useful. If not, submit a ticket and provide our C [..]
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12:04 pm, November 20, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! My initial suggestion is to review this support article and give those troubleshooting steps a try. If tha [..]
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12:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble with this, these steps may help. If not, submit a ticket and provide our CS team with y [..]
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12:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some troubleshooting steps on our support page that may help you. If not, contact our CS team and provide them [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have been having some recent network issues, but if your problem is unrelated to that you may want to take a look a [..]
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1:04 pm, October 21, 2016
Yes, I've been to http://forums.riftgame.com/technical...ease-help.html and tried these solutions. My files are in the correct folders (which was the solution to this old post) My issue is specific to [..]
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11:04 pm, October 9, 2016
Quote:
Originally Posted by Carthax
If the game is loading to a black screen, I'd first try updating your DirectX. You can do so by downloading and installing the followi [..]
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11:04 pm, September 20, 2016
Quote:
Originally Posted by ZamboniChaos
We have a few additional troubleshooting steps on our support site, so I'd take a look at those as well! If none of that works fo [..]
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11:04 pm, September 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd recommend giving these troubleshooting steps a try. If those don't work, submit a support [..]
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1:04 pm, September 3, 2016
Hello Guys,
Recently I re-formatted my computer and download rift. I'm getting horrible fps and facing with mini stutter. I dont know why my computer spect is good for game. Compared to older times t [..]
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1:04 pm, September 3, 2016
Looking for assistance, please. I'm getting the black screen with error "Insufficient Video Card". I checked and my AMD drivers are up to date. I've tried restarting my computer.
I've played [..]
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11:04 pm, August 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend checking out this support article and trying the troubleshooting steps listed there. If those don't work [..]
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11:04 pm, August 29, 2016
I have no audio from Rift (99% of the time). The Intro movie plays with audio but the game itself does not (from character creation screen to actual gameplay).
Occasionally I get audio back during d [..]
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1:04 pm, August 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, I'd recommend submitting a support ticket and providing our CS team with your DxDiag [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to give these troubleshooting steps a try and see if they work for you. If not, submit a support ticket an [..]
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1:04 pm, August 3, 2016
Hey guys, I've recently bought a new pc and installed rift. on my previous pc, rift was running properly but on my new pc, after starting play button it starts to install directx sdk (stuff like that) [..]
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1:04 pm, August 3, 2016
Quote:
Originally Posted by Hesk
Hello! As RIFT runs natively on DirectX 9.0C, on newer operating systems it may be necessary to manually install this specific version. Y [..]
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1:04 pm, July 31, 2016
I recently reformatted my system. Fresh install of Windows 10 and Steam and Rift (through Steam)
System has been running great, except I couldn't get sound working in Rift. I'm using a Sound Blast [..]
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11:04 pm, July 17, 2016
Quote:
Originally Posted by Carthax
DirectX can cause a lot of issues with the character selection screen, including not seeing the background or even missing the buttons [..]
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1:04 pm, June 28, 2016
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com, and if possible make sure to include an up-to-date DxDiag so that it ca [..]
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1:04 pm, June 28, 2016
Quote:
Originally Posted by Hesk
Hello! It doesn't appear that you've submitted a support ticket for this issue yet, and I would urge you to do so at support.trionworlds. [..]
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11:04 pm, June 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't work, contact our CS team and p [..]
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11:04 pm, June 10, 2016
I have been in contact with Trion support about this issue, but so for none of the things they have suggested have helped.
I have recently come back to fiddle on Rift (and Defience) after sevrel mont [..]
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11:04 pm, June 7, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to try these troubleshooting steps. If those don't work, contact our CS team directly and [..]
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11:04 pm, June 4, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having crashing trouble! If none of these basic troubleshooting steps worked for you, contact our CS team di [..]
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11:04 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble with the most recent patch. You may want to take a look at these troubleshooting steps and se [..]
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11:04 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having FPS trouble! If you've tried all of the basic troubleshooting steps located on our support page, go a [..]
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11:04 pm, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Intrakit! Some of these troubleshooting steps may help, so I'd take a look and see if there are any you haven't already [..]
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11:04 pm, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try if you haven't already. If those don't work, contact our CS tea [..]
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1:04 pm, May 30, 2016
Quote:
Originally Posted by Hesk
Hello! While I cannot investigate each issue individually, it does appear that these crashes are generating crash logs. I'd recommend fol [..]
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11:04 pm, May 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try these troubleshooting steps and see if that helps at all, but since it appears you're failing to m [..]
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1:04 pm, May 23, 2016
Been logging in DAILY for past 3+ years no real issues.
I upgraded to a Dell P4317Q "4k" 3840x2160 monitor and I logged in a few times no problem, but now I'm getting the "Direct 3D in [..]
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1:04 pm, May 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Tacheon! Sorry you're having crashing issues. I'd recommend checking out these troubleshooting steps and see if any of t [..]
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11:04 pm, May 16, 2016
I have uninstalled and re-installed twice and just installed Directx9 and still get black screen with sound and cursor. Can I either get tech support or refund for the pack I purchased? I have Windows [..]
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11:04 pm, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! The first thing I would suggest is trying the troubleshooting steps we have listed on our support page. If those don't [..]
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11:04 pm, May 3, 2016
Quote:
Originally Posted by ZamboniChaos
We have some troubleshooting steps on our support page that may help improve your FPS, but these types of issues can often be dif [..]
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11:04 pm, April 29, 2016
Quote:
Originally Posted by ZamboniChaos
We have some additional troubleshooting steps that I'd suggest trying, but if they don't help go ahead and contact our CS team di [..]
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11:04 pm, April 28, 2016
Quote:
Originally Posted by Ocho
Keep up with the amazing progress that we’ve made with Multicore Rendering in RIFT with this latest update from Lead Renderin [..]
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1:04 pm, April 21, 2016
Hi, my name is Jason, a Senior Field Service Technician at Field Nation. I've been fixing computers and teaching others how to do so for over 16 years. I'm making the ultimate gaming guide to help oth [..]
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11:04 pm, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If none of the troubleshooting steps on our support page have helped, I'd recommend contacting our CS team so they can [..]
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1:04 pm, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps on our website that might help you. If not, contact our CS team so they can i [..]
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11:04 pm, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
The first thing I would do is check and see if you have any pending Microsoft updates. If not, we have some other basic troublesh [..]
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1:04 pm, March 31, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Skiptrace
I know you guys are still optimizing Multicore mode, but if you want [..]
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1:04 pm, March 30, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by karlxii
So now this game crashes at least 1-2 times an hour and I have [..]
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10:04 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I would do is confirm your video drivers are up to date. If they are, I'd recommend contacting our CS [..]
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10:04 pm, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Seins! We have some basic troubleshooting steps on our support page, so I'd take a look and see if there's anything the [..]
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10:04 pm, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! FPS issues can be difficult to diagnose, but you may want to review some of our troubleshooting steps and make sure you [..]
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10:04 pm, February 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having crashing trouble. I'd review some of our support articles and see if you can find any trou [..]
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10:04 pm, February 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Saamoa! Sorry to hear you're having FPS problems. These issues can be hard to diagnose, but we have a few basic trouble [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You might want to check out our support articles regarding video and graphics issues. Some of that info may prove usef [..]
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10:04 pm, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! While it's difficult for me to diagnose the specific issue you're having, we do have a number of basic troubleshooting [..]
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10:04 pm, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Electrah. Grats on the new PC! I'm looking to upgrade my machine pretty soon as well.Hiccups like this can be hard to d [..]
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10:04 pm, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Since you've already tried running as admin, I'd recommend verifying the integrity of your game cache. If that doesn't work, go a [..]
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10:04 pm, January 21, 2016
My PC crashes while playing Rift, and it doesn't do this at any other time.
Crash details:
This message appears on the screen: Auto Detect - Entering power safe mode. The screen goes black, and the on [..]
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12:04 pm, October 28, 2015
I returned to play Rift today, and got myself the same issue described in your own Tech Support Page (and in some other posts). Trion Worlds Support Center RIFT Technical Issues > RIFT Load [..]
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1:04 pm, October 16, 2015
Ever since I updated to windows 10 it keeps crashing by game start, it tries to grab fullscreen buffer then crashes after 2seconds.
I even deleted whole game downloaded fresh but no luck, also tried [..]
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1:04 pm, October 9, 2015
In my config file i added the line
MainThreadCPU = 0
now i am on a I7 so i was wondering what this aculty dose? i read it off a video something to make my cores more active are something? ive yet t [..]
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11:04 pm, October 8, 2015
So I recently got a new laptop with Windows10 and am trying to redownload the game. The Directx installer started but at one point it got stuck at "Copying Files" saying something like it's [..]
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1:04 pm, October 7, 2015
Hey guys i played this a long while ago and i am wanting to return i am still a low level. was wondering what frames will i be able to get with my specs.
Operating System: Windows 7 Professional 64-b [..]
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11:04 pm, October 3, 2015
This error is the reason I stopped playing Rift months ago, I couldn't find a fix. I figured the windows 10 upgrade and the directx end run user backdate would fix it, but it hasn't. Any advice? Does [..]
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11:04 pm, September 3, 2015
Ok, simple and short as possible.
Wanted to try Rift, so downloaded glyph, installed. Then installed Rift. Game crashes on load screen and it asks me if I want to send an error report or not.
This [..]
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11:04 pm, August 29, 2015
While playing Rift, my computer shuts itself off, often between load screens, but also when I'm already running around.
I'm leaning toward my power supply BUT the weird thing is when I restart and la [..]
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11:04 pm, August 10, 2015
https://youtu.be/YHxHYSY51-0
Video driver: Updated
Direct X: Updated
Windows: Updated
Reinstalling the game: Updated
No effect! Textures still low resolution! Help me please!!!!
---------------- [..]
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1:04 pm, July 30, 2015
I have tried compatibility mode for both glyph client and Rift.exe in both windows 7 and 8 compatibility and nothing is working. I recently downloaded the new driver from invidia still nothing. ive he [..]
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11:04 pm, July 24, 2015
In case anyone else has run accross this particular problem or a similar one.
My wife had a problem on her machine when playing RIFT(nope... female gaming geeks are not a myth!) during normal gamepla [..]
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11:04 pm, July 23, 2015
It looks to me like the launcher suppresses certain error messages. I kept clicking play from the Glyph Launcher and nothing was happening. No error messages, just acted like I didn't even click it. I [..]
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1:04 pm, June 18, 2015
So i was borred the other day and (since I'm on a lookout for an MMO) decided to give rift a shot.
I registered at riftgame.com and used the downloader thingy u DL there after the registration ( i u [..]
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1:04 pm, June 5, 2015
Trying to play with an older account on new computer system I bought
Downloaded glyph and full install of rift. When I run the game it gets stuck at the start of the loading screen, with Lord Arak(? [..]
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1:04 pm, May 24, 2015
Hello all,
I have been trying to play rift since I just did the new download and was having the darndest time being able to open it successfully. I found an answer and oh my lord so happy now so for [..]
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11:04 pm, May 7, 2015
Hello i have this error for a few days now since i installed windows 7 again(this time home edition and i had ultimate), i have to mention all outer game working fine only this one not working this is [..]
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11:04 pm, May 4, 2015
Given the power that DirectX 12 is showing for Windows 10 (and given that the upgrade is going to be 100% free for the first year for anyone with Windows 7 or 8/8.1), I was wondering if Trion is even [..]
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11:04 pm, May 3, 2015
i been trying for days to get this game right wont let me keeps saying my directX 9 needs to be updated or something my comp has directX 11 so what now anyone know how to fix this? i will not go fro [..]
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11:04 pm, April 25, 2015
Quote:
Originally Posted by GM Fasti
We do have a sticky post regarding the need for DirectX 9 for RIFT to run properly.Generally it prevents graphics from displaying pro [..]
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1:04 pm, April 19, 2015
When I minimize Rift now, the audio continues to play. Under settings, I looked at the Audio tab, and the Enable Audio in Background button is unchecked. I also can't check or uncheck the button.
I' [..]
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1:04 pm, April 18, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by GreenElfGirl
I have no sound in the game after the 3.2 patch updated. I hav [..]
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1:04 pm, April 17, 2015
Quote:
Originally Posted by GM Fasti
Hey there, Can you attach your DXDIAG report to your ticket for me? If the normal troubleshooting steps haven't helped there is lik [..]
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1:04 pm, April 16, 2015
Hey, after the 3.2 EU patch tonight i suddenly got an rather old error message when i lunch the game. When i start it, the screen just flashes few times until the error box comes up.
I read an old po [..]
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11:04 pm, April 9, 2015
Quote:
Originally Posted by Snedhepl
This is definitely a bug, and we're looking into it.
Quote:
Originally Posted by R3db4ss
Since a few upd [..]
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1:04 pm, April 8, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by SanktusDub
I need DX9? I have DX11...
RIFT requires DirectX 9 [..]
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11:04 pm, April 5, 2015
Quote:
Originally Posted by GM Fasti
If it's brand new, make sure you have DirectX 9 installed, as RIFT requires those files. Also, if you installed any addons on the ne [..]
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1:04 pm, April 5, 2015
Quote:
Originally Posted by GM Fasti
Hey Pint, What is the name of the graphics card in your PC with the black screen crashes? If the card meets our minimum requirements [..]
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11:04 pm, April 3, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Ghora
I just bought a new ASUS PC with Windows 8, intel i5 quad core, GTX75 [..]
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11:04 pm, April 2, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Reznirt
ill try changing my screen resolution and see
Hi ther [..]
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1:04 pm, April 1, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by hantrix
Hello i was playing rift yesterday for about 6 hours then i came of [..]
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1:04 pm, April 1, 2015
Quote:
Originally Posted by GM Fasti
With a brand new PC, chances are you're using Windows 8. If that is the case, make sure to add these DirectX 9 files to your PC, as t [..]
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12:04 pm, March 25, 2015
Quote:
Originally Posted by GM Fasti
Hey there, Is the game in full screen mode when launching? Are you able to see the buttons, but not interact with them? If that is [..]
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12:04 pm, March 22, 2015
Quote:
Originally Posted by GM Fasti
Devinelle, what graphics card are you using, specifically? You can find out by checking the Video tab of your DXDIAG Report. Next up [..]
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12:04 pm, March 22, 2015
Quote:
Originally Posted by GM Fasti
Hi there Voodookid,I wanted to check in on your ticket, but I'm afraid I can't be of too much help because I'm afraid I don't speak G [..]
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12:04 pm, March 22, 2015
Quote:
Originally Posted by GM Fasti
Hey there, The DirectX 9 files will just add additional data that RIFT requires to run, it won't replace your DirectX 11 files, and [..]
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12:04 pm, March 21, 2015
It seems on Windows 8, 8.1, if you run Rift with SweetFX, you'll get this error. The game will run anyway, but this error was annoying me.RIFT: rift.exe - Entry Point Not Found
The procedure entry po [..]
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