12:04 pm, March 15, 2018
Quote:
Originally Posted by TrionBrasse
RIFT:Live has a new PvP Warfront for you: TENEBREAN PRISONLock it up, lock it down!Join us this Friday on the livestream for a loo [..]
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12:04 pm, March 8, 2018
Quote:
Originally Posted by TrionBrasse
Hey folks, please move on over to this thread, already in progress:http://forums.riftgame.com/rift-prim...gger-boat.htmlSummary: - [..]
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10:04 pm, March 7, 2018
Quote:
Originally Posted by TrionBrasse
Hey there!Keep in mind that Scott manages a company with a bunch of completely different game projects and hundreds of people. He [..]
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10:04 pm, February 1, 2018
Quote:
Originally Posted by TrionBrasse
We're a bit late getting the stream sorted out this week, as everyone is working on projects for Live and Prime... but hey, I caug [..]
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11:04 pm, September 15, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Biscuitsyum
We want you TRION DEVS to be there! What would that take?
[..]
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1:04 pm, August 11, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Hersheykisses
Hi there! I was playing last night and leveling up butchering o [..]
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1:04 pm, August 5, 2017
Quote:
Originally Posted by TrionBrasse
Hello there! No error! Every time players take down DeadSimon, Brasse or Yaviey, ONE piece of Eternal gear will drop. It is awa [..]
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11:04 pm, June 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried all of the steps located in this support article, go ahead and contact our CS team so they can [..]
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11:04 pm, June 11, 2017
Quote:
Originally Posted by Spellgrim
Hey there! Sorry to hear about the issues you are experiencing. Since you are playing on Windows 10 now, and may not have been previ [..]
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11:04 pm, June 9, 2017
hey there!
i've got no access to my account currently, cause my old e-mail no longer exists and i can't transfer the authenticator from my old phone to my new phone.
but to be able to reset one of t [..]
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11:04 pm, June 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is moving up the queue, so our CS team will reply as soon as possible. Thanks for your patienc [..]
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11:04 pm, June 7, 2017
Quote:
Originally Posted by TrionBrasse
RIFT LIVESTREAMFriday, June 9, 2017, 11:30 AM PDTtwitch.tv/trionworldsWe will simulcast on Twitter, Facebook and YouTube!Mystic we [..]
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11:04 pm, May 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to take a look at this support article if you haven't already. If those steps didn't help, go ahead and s [..]
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11:04 pm, May 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, I'd recommend contacting our CS team so they can investigate further. When you do, mak [..]
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11:04 pm, May 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! There's currently a bug with how Patron time is being displayed, so you won't currently see your upcoming Patron time. [..]
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1:04 pm, April 28, 2017
Quote:
Originally Posted by TrionBrasse
Hey there!Glad you like the mounts. I need to pick up one or two of these as well, and have set my alarm accordingly, hehe.In answ [..]
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11:04 pm, April 25, 2017
Quote:
Originally Posted by TrionBrasse
Hey there!By all means, please create a CS ticket. They are the folks with the toolsets needed to investigate and fix any account [..]
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11:04 pm, April 23, 2017
... and the Transaction History for this account is EMPTY!
I logged in earlier today and had Patron status, so it's IMPOSSIBLE for the Account History to now be empty .. a second account that hasn't [..]
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11:04 pm, April 18, 2017
Quote:
Originally Posted by TrionBrasse
Quote:
Originally Posted by Noobly
I heard it might still be Monday. Just not this Monday. :smile:
[..]
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11:04 pm, April 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at these troubleshooting steps and see if those help you. If not, submit a support ticket and attach y [..]
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11:04 pm, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you've already submitted a support ticket. Our CS team will reply as soon as they can, and hopefully they'll [..]
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11:04 pm, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I checked your ticket and it looks like our CS team responded this morning with some additional info.
Jump [..]
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11:04 pm, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried these troubleshooting steps, I'd submit a support ticket and attach your network test results [..]
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12:04 pm, March 8, 2017
Quote:
Originally Posted by TrionBrasse
Join us at PAX East for great games, deep conversation with Devs and maybe a little swag!We are all packed up and ready to roll in [..]
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10:04 pm, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! One potential way to fix this is to leave your current guild and rejoin. Hopefully that will help!
Jump to [..]
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10:04 pm, February 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your support tickets had been created successfully, so one of our CS agents will review them as soon as po [..]
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10:04 pm, February 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket had been created successfully, and our CS team will take a look at this as soon as they can!
[..]
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10:04 pm, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't help, submit a support ticket a [..]
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12:04 pm, February 9, 2017
Quote:
Originally Posted by TrionBrasse
Never mind, I was able to get a colleague to get a quick look-see at your account status.Your game account was suspended because C [..]
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10:04 pm, February 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this issue and they'll investigate further as soon as they can. Thanks for the report!
[..]
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10:04 pm, February 8, 2017
Quote:
Originally Posted by TrionBrasse
Hello there!This is a totally legitimate question. We schedule downtimes during the day so that we have all of our engineers in ho [..]
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10:04 pm, February 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're having trouble with this quest, go ahead and submit a ticket so our CS team can help.
Jump to pos [..]
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10:04 pm, January 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Due to the amount of tickets in our queue, it will likely take several days on average for a ticket to receive a reply [..]
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10:04 pm, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some additional troubleshooting steps on our support page that might help you. If not, submit a ticket so our [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets are still awaiting review, and one of our CS agents will respond as soon as they can. We're w [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by TrionBrasse
Ceserea, this is very likely an error on our side, and i am so sorry that we can't get to your ticket faster. I had something simi [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by Baldr
Hey there! Please attempt to run a repair on Rift. If this does not work please submit a ticket at the link below for further assistanc [..]
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10:04 pm, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Please take a look at this support article and make sure you've tried all of the steps listed there. If that doesn't h [..]
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10:04 pm, January 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd take a look at this support article and make sure you've tried all of the troubleshooting steps listed there. If yo [..]
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10:04 pm, January 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, you may want to give these troubleshooting steps a try. If that doesn't work, submit a [..]
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10:04 pm, December 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd review these troubleshooting steps and make sure you've tried everything listed there. If it still won't work, con [..]
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10:04 pm, December 8, 2016
RIFT 4.0: Hotfix #5 12/7/2016== FEATURES ==NEW DUNGEON: TOK'S PROVING GROUND!
Puzzle me this! Give one insane RIFT designer free reign to create a dungeon based on puzzles, and what do you get? A tru [..]
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12:04 pm, December 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd recommend submitting a support ticket and providing our CS team with these network test results, assuming that basi [..]
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10:04 pm, November 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try and see if they help you at all. If not, contact our CS team so [..]
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10:04 pm, November 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our support site you may find useful. If not, submit a ticket and provide our C [..]
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10:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Edany
I thought I'd give it a day or two, but I'm still having the same [..]
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10:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets were created successfully and one of our CS agents will respond as soon as they can.
[..]
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12:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble with this, these steps may help. If not, submit a ticket and provide our CS team with y [..]
View
10:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you running the 64-bit version of the Glyph client by any chance? If so, switching to 32-bit may help with this:Op [..]
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10:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We've seen reports of issues with the 64-bit version and we're working on a fix. In the meantime, you should be able t [..]
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12:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some troubleshooting steps on our support page that may help you. If not, contact our CS team and provide them [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have been having some recent network issues, but if your problem is unrelated to that you may want to take a look a [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by CM Morgana
This week, we careen at full speed toward the launch of Starfall Prophecy. The entire Dev team is working non-stop, heads down, n [..]
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10:04 pm, November 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just confirmed that our team is investigating this issue and working on a fix. No ETA at the moment, but we're defin [..]
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12:04 pm, November 10, 2016
Quote:
Originally Posted by TrionBrasse
Hello all - we are aware of network issues still ongoing between Trion servers & Comcast; we have network techs investigat [..]
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12:04 pm, November 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! There was an issue where the PTS was defaulting to 32 bit, which was causing these errors. However, this issue should [..]
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10:04 pm, November 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We had an NA update today so our servers were temporarily unavailable. If you're still having trouble, please let me k [..]
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10:04 pm, November 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue, so one of our agents will respond as soon as they can. Thanks fo [..]
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1:04 pm, October 27, 2016
Quote:
Originally Posted by CM Morgana
This week, Brasse is at some silly goat convention, which allows DeadSimon and Tacitus to stretch out while they talk about the gen [..]
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11:04 pm, October 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just confirmed our team is aware of this bug and they're currently investigating. Thanks for the heads up!
[..]
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11:04 pm, October 20, 2016
Quote:
Originally Posted by CM Morgana
Join Brasse, Kerilar, Dakkon and Keyens to explore the Tuath’de Coven, a Starfall Prophecy dungeon! Keyens will also r [..]
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11:04 pm, October 19, 2016
Quote:
Originally Posted by Fasti
Hi there!When you get a chance please submit a ticket so we can investigate and get you sorted out.Thanks very much!
Jump to [..]
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11:04 pm, October 8, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you submit a support ticket, our CS team may be able to help you with this issues. Best of luck!
Jump to [..]
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11:04 pm, October 7, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just logged a bug report for this issue so our team can take a look. Thanks for the heads up!
Jump to pos [..]
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1:04 pm, October 6, 2016
Quote:
Originally Posted by Ocho
Join Ocho, Mister Zeus, and Captain Cursor on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll be [..]
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1:04 pm, September 30, 2016
Quote:
Originally Posted by Ocho
Join Ocho, Krug, and Kerilar on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll be talking abou [..]
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1:04 pm, September 24, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Goonfu
I purchased Starfall prophecy last night. Today every time I try to lo [..]
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1:04 pm, September 24, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry to hear that you are having these issues. If this persists please submit a ticket by following the link below. Our [..]
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1:04 pm, September 23, 2016
Quote:
Originally Posted by Baldr
Hey there! I apologize that this issue has come up for you. I have verified that we have your ticket in our system and will respond as s [..]
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11:04 pm, September 22, 2016
Quote:
Originally Posted by Ocho
Join Ocho, Darkmoon, Captain Cursor, and Dakkon on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’l [..]
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1:04 pm, September 16, 2016
Quote:
Originally Posted by Ocho
Join Ocho and Keyens on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll be talking about Legendar [..]
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1:04 pm, September 10, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear that you are having these issues. Please attempt running the recovery utility first. If this does not work plea [..]
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11:04 pm, September 9, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry for the delay on this. Looks like we got Zaviel back up and running! I'll keep an eye out for any other issues.
[..]
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11:04 pm, September 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd recommend giving these troubleshooting steps a try. If those don't work, submit a support [..]
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1:04 pm, September 9, 2016
Quote:
Originally Posted by Ocho
Join Ocho, Icarus, Dead Simon, and Captain Cursor on the Trion Worlds Twitch channel for our next RIFT livestream. This week we&rsquo [..]
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11:04 pm, August 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend checking out this support article and trying the troubleshooting steps listed there. If those don't work [..]
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1:04 pm, August 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just logged a bug report for this issue so the team could investigate. Thanks for taking the time to provide this in [..]
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1:04 pm, August 18, 2016
Quote:
Originally Posted by Ocho
Join Ocho and Captain Cursor on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll be talking abou [..]
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1:04 pm, August 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, I'd recommend submitting a support ticket and providing our CS team with your DxDiag [..]
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11:04 pm, August 10, 2016
Quote:
Originally Posted by Ocho
Join Brasse, Darkmoon and Captain Cursor the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll be talki [..]
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1:04 pm, August 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like one of our CS agents responded to your ticket today. If you still need help, please update your ticket a [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm afraid I don't have any more information to provide than I did in my reply to your last thread, but our team is st [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having issues connecting to the game, please submit a support ticket and attach your network test resu [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to give these troubleshooting steps a try and see if they work for you. If not, submit a support ticket an [..]
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11:04 pm, August 3, 2016
Quote:
Originally Posted by TrionBrasse
Hey folks, Some of you early risers noticed a surprise bonus sneak peek dress rehearsal of an announcement coming VERY shortly. W [..]
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11:04 pm, August 3, 2016
Quote:
Originally Posted by Ocho
Join Ocho, Archonix, Gingers, and Dead Simon on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll [..]
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1:04 pm, July 29, 2016
Quote:
Originally Posted by Ocho
Join Ocho and Scapes on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll be talking about the new [..]
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11:04 pm, July 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of the issue, and I confirmed they're still investigating to try and determine the cause. Keep an ey [..]
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1:04 pm, July 25, 2016
Quote:
Originally Posted by Elucidator
Hey there! Sorry for the unexpected server crash! To address some server stability issues we've brought down the shards, but are [..]
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11:04 pm, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Barbarya
a have same error on EU but on NA is work why?
Hey [..]
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1:04 pm, July 23, 2016
Quote:
Originally Posted by Baldr
Hey there! If you are still having issues please submit a ticket where we will be able to assist you with your in-game purchase. Please [..]
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1:04 pm, July 23, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry to hear that you are having these issues. Please attempt to reset your UI first by following the instructions belo [..]
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1:04 pm, July 22, 2016
Quote:
Originally Posted by Baldr
Hey there! Glad to see that you have attempted some basic steps. I would like to try some suggestions and if that does not work then ple [..]
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11:04 pm, July 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you having this issue when logging into all of your characters, or does it appear to be limited to a certain one? [..]
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1:04 pm, July 21, 2016
Quote:
Originally Posted by Ocho
Join Ocho and Keyens on the Trion Worlds Twitch channel for our next RIFT livestream. This week we’ll be talking about the Summ [..]
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11:04 pm, July 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! One of our forum users posted a potential workaround for this issue a few days ago, so I'd suggest taking a look! If [..]
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11:04 pm, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We've been having some trouble with the RIFT servers lately, but we just finished performing some maintenance that wil [..]
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1:04 pm, July 15, 2016
Quote:
Originally Posted by Archonix
Join Ocho & Archonix (and maybe more, depending on who is still awake!) on the Trion Worlds Twitch channel for our next RIFT [..]
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11:04 pm, July 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It sounds like this is related to the server issues we were encountering last night and early this morning, but everyt [..]
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11:04 pm, July 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This is a bug we've been investigating and we're still working on a fix. Unfortunately, our CS team won't be able to m [..]
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