11:04 pm, April 6, 2018
Quote:
Originally Posted by TrionBrasse
Account and purchase problems can be very tricky to resolve, and none of us outside of CS have the tools nor expertise needed to r [..]
View
10:04 pm, March 21, 2018
RIFT 4.4: Hotfix #2 3/21/2018== LIVE SERVER NOTES ==GENERAL
* Fixed an issue with LFR where it would not let you queue without re-opening the window if you did not have a role selected and then selec [..]
View
10:04 pm, March 21, 2018
Quote:
Originally Posted by Yaviey
RIFT 4.4: Hotfix #2 3/21/2018== LIVE SERVER NOTES ==GENERAL* Fixed an issue with LFR where it would not let you queue without re-openin [..]
View
10:04 pm, March 10, 2018
Quote:
Originally Posted by TrionBrasse
There is a full on rush to glory right now on Vigil.We do expect logins to slow down and spread out over the day as time goes on.T [..]
View
10:04 pm, March 8, 2018
Quote:
Originally Posted by TrionBrasse
RIFT livestream, Fridays 11:30 AM PT, twitch.tv/trionworlds Vigil, the Prime progression server, launched on Wednesday. We had qu [..]
View
10:04 pm, March 7, 2018
Quote:
Originally Posted by TrionBrasse
We're looking at early numbers and we want to let you all know that there MAY be a queue in place at launch.If you have to work, s [..]
View
11:04 pm, October 11, 2017
RIFT 4.2: Hotfix #14 10/11/2017RIFT STORE AND SERVICES
* Available for a limited time: Unlock the Forgemaster's Inferno costume helm with your first purchase of a $19.99, €19.99 or &poun [..]
View
11:04 pm, October 11, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.2: Hotfix #14 10/11/2017 RIFT STORE AND SERVICES* Available for a limited time: Unlock the Forgemaster's Inferno costume hel [..]
View
1:04 pm, September 13, 2017
RIFT 4.2: Hotfix #9 9/13/2017Note: These notes will not be live until tomorrow's update.GENERAL
* Notoriety purchase limits are now character based instead of region based.
* Fixed the overly bright [..]
View
1:04 pm, September 13, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.2: Hotfix #9 9/13/2017 Note: These notes will not be live until tomorrow's update. GENERAL * Notoriety purchase limits ar [..]
View
1:04 pm, September 11, 2017
Quote:
Originally Posted by Tacitus
Current login Message of the Day:"Intrepid Adventures in Hammerknell and Mind of Madness have been disabled for repairs."Som [..]
View
1:04 pm, September 10, 2017
Attachment 32047
- This is written by Paragonfury but he can't post it into forums, hope you enjoy!
Welcome to my guide on making money in Rift. This guide will cover both direct and indirect methods [..]
View
11:04 pm, September 6, 2017
RIFT 4.2: Hotfix #8 9/6/2017UI AND SETTINGS
* Fixed a bug preventing players from seeing another player's icon in the raid frame if they went out of line of sight.
* Fixed an issue where you would som [..]
View
11:04 pm, September 6, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.2: Hotfix #8 9/6/2017 UI AND SETTINGS * Fixed a bug preventing players from seeing another player's icon in the raid frame [..]
View
11:04 pm, August 30, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by trang
Us Mages have a rather long list of bugs highly detailed with the requi [..]
View
1:04 pm, August 29, 2017
Quote:
Originally Posted by Yaviey
Sadly, this has been a recurring problem every now and then and we've yet to track down the root cause. Any additional information you [..]
View
11:04 pm, August 13, 2017
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Blackfell
Yes, yes I did.
Then please contact customer service w [..]
View
11:04 pm, August 2, 2017
RIFT 4.2: Hotfix #3 8/2/2017GENERAL
* Offline guild members can once again be promoted, demoted or kicked, no matter when they last logged in.RIFT STORE & SERVICES
* The prize ticket store i [..]
View
11:04 pm, August 2, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.2: Hotfix #3 8/2/2017 GENERAL* Offline guild members can once again be promoted, demoted or kicked, no matter when they last [..]
View
1:04 pm, July 28, 2017
Quote:
Originally Posted by Yaviey
We have confirmed this is a bug and have a fix pending. Thank you for reporting! In the meantime, you can still queue as DPS as you sh [..]
View
1:04 pm, July 27, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Yarrellii
Time: Since 4.2 launch primalists have had a support role to select [..]
View
1:04 pm, June 12, 2017
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Boase
They havent re-enabled it in the cycle.
No, it is enabled, [..]
View
11:04 pm, June 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is moving up the queue, so our CS team will reply as soon as possible. Thanks for your patienc [..]
View
11:04 pm, April 6, 2017
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Jotunn
Could it be that the requeue looks at current sellected roles o [..]
View
12:04 pm, March 3, 2017
Quote:
Originally Posted by Snedhepl
Unfortunately we can't force players to click accept."After that i tried to figure out how i am supposed to requeue to get the 2 [..]
View
10:04 pm, February 22, 2017
RIFT 4.0: Hotfix #17 2/22/2017GENERAL
* Trying to claim a unique item from the mail that you already have in your inventory now presents a prompt allowing you to destroy that mail.
* The Surge Champ [..]
View
10:04 pm, February 22, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #17 2/22/2017 GENERAL * Trying to claim a unique item from the mail that you already have in your inventory now pr [..]
View
10:04 pm, February 9, 2017
Quote:
Originally Posted by TrionBrasse
Yep, we have some issues. Dev is fervently pursuing the bug.Currently, players under level 65 can join the Intrepid Adventures que [..]
View
10:04 pm, February 8, 2017
RIFT 4.0: Hotfix #15 2/8/2017== FEATURES ==NEW EXPERT DUNGEON: GYEL FORTRESS
A new 5-Man Expert is now available at level 70 in Starfall Prophecy. Adventure into the domain of Lady Glasya and discove [..]
View
10:04 pm, February 8, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #15 2/8/2017 == FEATURES == NEW EXPERT DUNGEON: GYEL FORTRESSA new 5-Man Expert is now available at level 70 in St [..]
View
10:04 pm, February 8, 2017
Quote:
Originally Posted by CM Morgana
Hi all!The shards are now back online. We've disabled the Intrepid Instant Adventure queue for now, and it will return after we've [..]
View
10:04 pm, February 2, 2017
Quote:
Originally Posted by Tacitus
I had not touched that Intrepid queue since I added MoM to it back in last June, but it looks like someone unintentionally removed it [..]
View
10:04 pm, February 1, 2017
RIFT 4.0: Hotfix #13 2/1/2017THANK YOU REWARD
* As a thank you for your continued patience, we’ve added a bonus weekly reward (claimable by one character per account in the RIFT Store) that [..]
View
10:04 pm, February 1, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #13 2/1/2017 THANK YOU REWARD* As a thank you for your continued patience, we’ve added a bonus weekly re [..]
View
10:04 pm, January 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Due to the amount of tickets in our queue, it will likely take several days on average for a ticket to receive a reply [..]
View
10:04 pm, January 28, 2017
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Fia
And what exactly makes implementing a queue for 10 ppl more diffic [..]
View
10:04 pm, January 25, 2017
RIFT 4.0: Hotfix #12 1/25/2017LOOKING FOR RAID
* Looking for Raid has been re-enabled. Last week, we discovered that it was causing intense load on a vital server process, and that has now been fixed. [..]
View
12:04 pm, January 25, 2017
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by makerofwidows
And lastly I don't understand why LFR is such a big prob [..]
View
12:04 pm, January 21, 2017
RIFT 4.0: Hotfix #11 1/20/2017LOOKING FOR RAID
* We'll be monitoring memory usage on the world server while LFR is active. In the event it becomes critical we'll disable queues.
- Note: There were [..]
View
12:04 pm, January 21, 2017
Quote:
Originally Posted by CM Morgana
Updating to add:* We'll be monitoring memory usage on the world server while LFR is active. In the event it becomes critical we'll [..]
View
12:04 pm, January 20, 2017
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Artewig
We had a group of 10 queue and get put in different groups, an [..]
View
12:04 pm, January 20, 2017
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by huangchingho
Just to recall why the queue time was long for me... It's [..]
View
10:04 pm, January 18, 2017
RIFT 4.0: Hotfix #9 1/18/2017== FEATURES ==FORTRESS SIEGE: CRACKING XARTH'S SKULL
Cracking Xarth's Skull is ready for prime time! Our NEW Fortress Siege zone event is LIVE!A sole warrior may wish to [..]
View
10:04 pm, January 18, 2017
Quote:
Originally Posted by TrionBrasse
Hello guys - the quote is actually from the blog post article which we'll publish as soon as the Fortress Siege goes back up. I w [..]
View
12:04 pm, January 14, 2017
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by DarkDaemon
Could you reconsider this? Only being able to requeue to ge [..]
View
10:04 pm, January 13, 2017
Quote:
Originally Posted by TrionBrasse
Right, I am back. Unfortunately, this uncommon occurrence is a result of a limitation of the game engine so there is no quick and [..]
View
12:04 pm, January 12, 2017
I can port from place to place, but when the queue pops for a dungeon or ia, it gives me the option to teleport like it always did. I click teleport to zone-in, rift crashes every time. Any IA I try. [..]
View
12:04 pm, January 12, 2017
Quote:
Originally Posted by SupermanSocks
Tomorrow (Thursday 1/12) we will be conducting another LFR test to see if we can iron out some final issues, specifically the is [..]
View
10:04 pm, December 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble with this quest! Our response times are longer than normal at the moment due to th [..]
View
10:04 pm, December 16, 2016
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by dunkelst
Just to make sure: How will the system behave with more than [..]
View
12:04 pm, December 14, 2016
Quote:
Originally Posted by Hesk
Hello Lolthar, I can see that your ticket is in the queue to receive an update after your latest response. Unfortunately, we do have a la [..]
View
12:04 pm, December 8, 2016
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Crewcut
Can anything be done to discourage this behavior? Perhaps a de [..]
View
12:04 pm, December 1, 2016
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #4 12/1/2016 GENERAL * Level boosters will now always put you in the level channel most appropriate to your newly [..]
View
12:04 pm, December 1, 2016
Quote:
Originally Posted by TrionBrasse
Quote:
Originally Posted by Moriartykicks
they haven't updated my ticket, put anything in my mailbox [..]
View
12:04 pm, December 1, 2016
RIFT 4.0: Hotfix #4 12/1/2016GENERAL
* Level boosters will now always put you in the level channel most appropriate to your newly boosted level.
* Starfall Prophecy notoriety rewards are no longer g [..]
View
12:04 pm, November 29, 2016
Quote:
Originally Posted by Snedhepl
In the bottom left of the LFG dialog is an arrow with 'Specific Dungeons'. Click that. :)
Quote:
Originally Posted by [..]
View
12:04 pm, November 24, 2016
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Necalli
Went to go queue for Planar Assault Adventures as someone who [..]
View
10:04 pm, November 18, 2016
Quote:
Originally Posted by Vladd
Quote:
Originally Posted by Archyface
Not all gear is fixed as you've seen.Experts don't even need 2k hit [..]
View
10:04 pm, November 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue, so one of our agents will respond as soon as they can. Thanks fo [..]
View
1:04 pm, October 14, 2016
Quote:
Originally Posted by Tacitus
Ok, the 20 mission quest is still set to autocomplete (and I wil leave it so for the week so that those that go in early didn't get an [..]
View
1:04 pm, September 23, 2016
Quote:
Originally Posted by Ocho
For five long years the Ascended have battled against an endless stream of invaders from the planes, invaders who can be driven off for a [..]
View
11:04 pm, August 5, 2016
Quote:
Originally Posted by ZamboniChaos
Since tickets are answered in the order they're received, our response times are dependent on the number of tickets currently in [..]
View
1:04 pm, July 16, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Artewig
I believe it's not gone, just in the Intrepid Queue now.
[..]
View
11:04 pm, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Everis! I confirmed your ticket was in our queue, so one of our CS agents will respond as soon as they can.
[..]
View
11:04 pm, July 5, 2016
Quote:
Originally Posted by Keyens
I'm going to elaborate on Ocho's points separately (specifically with how they apply in Rift).
Quote:
Originally Posted b [..]
View
11:04 pm, June 8, 2016
We used to be able to do this but it changed a few months ago. When questions were raised the answer was that this was a bug not an intentional change and a fix was in testing.
It has been quite a wh [..]
View
11:04 pm, June 8, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Dorotea! This is a bug, but we're still working on a fix and I don't have any recent updates to provide. Sorry I don't [..]
View
11:04 pm, May 14, 2016
I stopped playing Rift during the Sparkle Quest and I wasn't able to finish the quest.
The Sparkle Quest is missing in my Quest Log and when I queue LFG its offering me Medium Exceptional Sparkle Cac [..]
View
1:04 pm, April 28, 2016
Quote:
Originally Posted by Ocho
Come join us on the PTS testing the newest Intrepid Adventure, the Mind of Madness! Starting at 2pm Pacific, members of the Dev team w [..]
View
11:04 pm, April 27, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Kemo Sabe
I do understand what you are saying, i do. But my only objection to [..]
View
11:04 pm, April 26, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Laeti
I believe I already suggested this in a "IA afk" specific th [..]
View
11:04 pm, April 22, 2016
I've had an open ticket since yesterday...but the weekend is starting and no one will be available for 2 more days, so hoping a forum post can help me.
I bought the Ultimate Rift DLC yesterday. Orde [..]
View
11:04 pm, April 22, 2016
Quote:
Originally Posted by Tacitus
It is going to be a while. There is a fix done, but the change was classified as high risk, so it is going to sit on the PTS for a wh [..]
View
10:04 pm, March 16, 2016
Quote:
Originally Posted by CM Morgana
RIFT 3.5: Hotfix #16 3/16/2016 NA: 3/16/16 7:30 AM PST EU: 3/17/16 1 AM GMT == FEATURES == MULTICORE RENDERING OPEN BETA* Multicor [..]
View
10:04 pm, March 16, 2016
RIFT 3.5: Hotfix #16 3/16/2016NA: 3/16/16 7:30 AM PSTEU: 3/17/16 1 AM GMT== FEATURES == MULTICORE RENDERING OPEN BETA
* Multicore rendering is now in open beta!
* You can enable it through the Advanc [..]
View
10:04 pm, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already have a support ticket in our queue, but I just wanted to provide you with some basic troubleshoo [..]
View
10:04 pm, February 12, 2016
Quote:
Originally Posted by Archonix
Starting this weekend, we're going to fire up another test disabling the ability to join Conquest in groups larger than 5. The previo [..]
View
12:04 pm, February 5, 2016
Quote:
Originally Posted by Ocho
Hey folks, I want to go a little more about the reasons related to improving RIFT about certain benefits becoming Patron exclusive. RIF [..]
View
12:04 pm, December 18, 2015
Quote:
Originally Posted by Kerilar
Quote:
Originally Posted by Jegodin
The main point is not to release instances until they have been prop [..]
View
10:04 pm, December 9, 2015
Quote:
Originally Posted by CM Morgana
== GAME UPDATE == GENERAL* Fixed an issue where clicking abilities with ground targets while moving the mouse would cause abilitie [..]
View
10:04 pm, November 25, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Slipmat
It looks like Instant Adventures in IPP might be getting added to th [..]
View
10:04 pm, November 11, 2015
RIFT 3.4: Hotfix #8 11/11/2015NA: 11/11/15 7:30 AM PSTEU: 11/12/15 2 AM GMTGENERAL
* Fixed a bug causing 7 Random Chronicle Rewards to be granted per day, instead of 1 per day.
* Guild members who a [..]
View
10:04 pm, November 11, 2015
Quote:
Originally Posted by CM Morgana
RIFT 3.4: Hotfix #8 11/11/2015 NA: 11/11/15 7:30 AM PST EU: 11/12/15 2 AM GMT GENERAL * Fixed a bug causing 7 Random Chronicle Rewa [..]
View
1:04 pm, October 8, 2015
On my account page, I have a NULL NULL box at the top with no live chat options appearing anywhere. Yes I am signed in, yes I have patron. It appears that way on both my desktop and my mobile. I do [..]
View
11:04 pm, August 1, 2015
Okay so, lately I've been getting this really irritating UI bug where every time I alt-tab, my party frames just wander to a different part of the screen. I have my UI set to show them as raid frames. [..]
View
1:04 pm, July 31, 2015
Quote:
Originally Posted by SupermanSocks
There's a likely fix ready for this issue that should make it live in the next hotfix. Until then, another measure has been adde [..]
View
11:04 pm, July 22, 2015
RIFT 3.3: Hotfix #3 7/22/2015NA: 7/22/15 7:30 AM PDTEU: 7/23/15 1:00 AM GMTGENERAL
* Artificer crafted companion pets no longer stack.
* Fixed an issue with the animation when using the Levitate mou [..]
View
11:04 pm, July 21, 2015
Quote:
Originally Posted by Ocho
We don't really like dropping folks into "unwinnable" matches either. Striking a balance between that and compensating for folk [..]
View
1:04 pm, July 2, 2015
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Planetx
Pre NT Daglar even mentioned he would put a way for each side [..]
View
11:04 pm, July 1, 2015
Quote:
Originally Posted by Tacitus
After your first post, I passed it along to the instance team. It should currently have a a padlock icon next to it, so it is no long [..]
View
1:04 pm, June 30, 2015
Quote:
Originally Posted by Ocho
Greetings all, A while back we proposed running a test, disabling the ability to join Conquest in groups larger than 5. Here is a syno [..]
View
11:04 pm, June 11, 2015
Quote:
Originally Posted by Ocho
We love it when folks make videos. Unfortunately the content of videos if they are linked on the forums needs to be in conjunction with t [..]
View
11:04 pm, May 27, 2015
Left for about 8 months and return, to check things out and....
Purchased the Night Tide Infusion and 3 months game time. Get sent an email (with link) saying choose what character to apply level 60 [..]
View
11:04 pm, May 22, 2015
Quote:
Originally Posted by Archonix
The appropriate amount of fire has been applied to that Warfront. On the down side, no Bonus Warfront this weekend. But quests shou [..]
View
11:04 pm, May 3, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Kherae
queued a classic/expert dungeon, got something about "there was a p [..]
View
11:04 pm, May 1, 2015
Trion Customer Support is waiting for over an hour with 25 people in queue, talking to a customer support rep who has an IQ of a banana and only uses scripts to communicate to the user, and rarely or [..]
View
11:04 pm, April 27, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by CanOfMilk
Is it just me or is everyone else having the problem where they solo [..]
View
11:04 pm, April 22, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Vaelfear
How long is the AFK timer before you're kicked?
2 minu [..]
View
1:04 pm, April 20, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Omedon
claims that the prompt he got was to go back to where he had queued, [..]
View
11:04 pm, April 15, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Celebria
How often does the venue for IAs change in random? The last time I [..]
View