11:04 pm, April 6, 2018
Quote:
Originally Posted by TrionBrasse
Account and purchase problems can be very tricky to resolve, and none of us outside of CS have the tools nor expertise needed to r [..]
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1:04 pm, April 6, 2018
Hey all,
Getting multiple server disconnects since yesterday afternoon. I just started playing this game 2 days ago without any problems or disconnects. Rebooted computer, updated drivers, reset mode [..]
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1:04 pm, April 6, 2018
I made a ticket concerning my purchase problems, and I googled them afterwards. The SAME problem I am having dates to 2016 if not earlier!!! All the posts are dead end's saying they are still waiting [..]
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10:04 pm, March 22, 2018
Keep getting error while trying to purchase from rift store. i have the correct funds and my bank is not blocking this transaction. I am from the UK and after talking to some other players from the UK [..]
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12:04 pm, March 1, 2018
So this is my third go at trying to remove my authenticator so I can install it on my new phone. I received the email asking for all my info, send it off, and that's where it ends...I don't get any re [..]
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1:04 pm, September 16, 2017
Quote:
Originally Posted by Vladd
Quote:
Originally Posted by Rivkah
I kind of wish they didn't. When the devs join one discord over the oth [..]
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11:04 pm, July 24, 2017
Quote:
Originally Posted by Yaviey
Official reply on this from the team:
Quote:
"The steller trigger is only intended to be an upgrade part for tr [..]
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11:04 pm, July 19, 2017
Quote:
Originally Posted by Dead Simon
Quote:
Originally Posted by Noborius
Just got a Nightmare Thresher mount and went for jumping. All is [..]
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11:04 pm, July 10, 2017
Quote:
Originally Posted by Keyens
Quote:
Originally Posted by Sing
No, thats only a Keyens-problem. All other Devs work with the community. [..]
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1:04 pm, June 26, 2017
Sorry, I am so horrible at computer stuff and I am sure this is easy for everyone else, but not for me, so here is what is happening so far:
I have Steam but i never use it.
I went in and purchased [..]
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11:04 pm, June 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is moving up the queue, so our CS team will reply as soon as possible. Thanks for your patienc [..]
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1:04 pm, May 22, 2017
I wrote a post which was moved to the bug forum. If I try to reply in the bug forum the following message appears:
Quote:
Bamul, your request could not be completed.
You must have a c [..]
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1:04 pm, April 30, 2017
So the game is unplayable for a Justicar, we are about a month of gameplay behind every other class. They get to use their 2handed weapon with OP stats, and we do not, UNLESS, we grind out the quest u [..]
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11:04 pm, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Kerin
Hiya,Yeah, I realise it's more player-to-player but this is the ' [..]
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11:04 pm, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you've already submitted a support ticket. Our CS team will reply as soon as they can, and hopefully they'll [..]
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1:04 pm, April 13, 2017
Quote:
Originally Posted by BlazingOctopus
Checked out both of these:The Tuath'de Raiment seems to be working properly for both male and female.Attachment 31309Attachment [..]
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1:04 pm, April 3, 2017
So, I am trying to buy credits on the store through, first my cards, and now through my Steam wallet, and all it keeps saying is "We're sorry. There was a problem..." I submitted a ticket no [..]
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1:04 pm, April 1, 2017
So im trying to return to Rift after being away for a long time, I download the game, and I cannot enter the character screen, my PC is more powerful than the one I used a year ago, so its not my hard [..]
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10:04 pm, February 11, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Nileregwen
It really is. I had a similar problem when I played League [..]
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10:04 pm, January 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Due to the amount of tickets in our queue, it will likely take several days on average for a ticket to receive a reply [..]
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10:04 pm, January 28, 2017
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Kelvenaru
Thank you again for replying to this thread and I really hope we [..]
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10:04 pm, January 27, 2017
Hello guys, after few months i've decided to play Rift again. Unfortunately the game won't start.
Here's the part of the log
Quote:
[2017-01-27T16:49:07Z] RIFT has been successfully [..]
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10:04 pm, January 22, 2017
Quote:
Originally Posted by Carthax
Spikeless is correct in regards to contacting support. Most of the time this is the result of the mail itself being blocked by an emai [..]
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10:04 pm, December 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble with this quest! Our response times are longer than normal at the moment due to th [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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10:04 pm, December 18, 2016
Hello, why can not I reply in my started forum? Then comes this error (picture). I have 3 chars of lvl 68 and even ceserea is lvl 65. What is this error at once ??
For other forums it is, why not her [..]
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12:04 pm, November 16, 2016
I haven't played in over a year. Decided to come back and play again. I downloaded Glyph, installed the game, loaded it, entered world and I am continuously looping in a fall through the map. I can se [..]
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10:04 pm, October 31, 2016
Quote:
Originally Posted by Baelron
Our apologies for the difficulties that your having with Glyph. Please make sure you have attempted all the steps listed on this page, [..]
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10:04 pm, October 31, 2016
Quote:
Originally Posted by Baelron
Hey Yracxya! Sorry to see that you're experiencing these issues. Please contact our customer service team by logging into your account [..]
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11:04 pm, September 2, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Samuraiko
Just as a heads-up, Ocho is at PAX this weekend, so he might not b [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm afraid I don't have any more information to provide than I did in my reply to your last thread, but our team is st [..]
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1:04 pm, August 9, 2016
have posted about this before, but no reply or feedback from trion ( no surprise there). so whats going on with fixing rogues pet, its been a couple of months now and nothing !! seems trion is more co [..]
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1:04 pm, July 17, 2016
Normally I wouldn't be the one to whine about something like this, but ... it is Patron, after all.
I got an email from the standard noreply@triongames.com email that my Patron benefits have expired o [..]
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1:04 pm, June 21, 2016
I have asked glyph several times here on the forums about how to fix this problem and have received no reply. Since the multicore patch I can only access one of my characters and that happens after l [..]
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1:04 pm, June 10, 2016
It still happens, half a year after reporting it here. The thread from that time is already closed due to a lack of interest. Support request 589841 was closed as "solved" despite not solvin [..]
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1:04 pm, June 7, 2016
Quote:
Originally Posted by Dev_Orren
Quote:
Originally Posted by ecru
one of my biggest issues with how runeshaper plays at the moment is t [..]
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1:04 pm, May 24, 2016
I just came back to rift after a 2 year break and as soon as I tried to sign up/log in it would just crash the page and give me an error. Same for the glyph site and the launcher. I tried using a prox [..]
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1:04 pm, May 21, 2016
Quote:
[2016-05-21T00:26:03Z] Warning: QFont::setPixelSize: Pixel size <= 0 (-2)
[2016-05-21T00:26:03Z] Retrieving server time
[2016-05-21T00:26:03Z] Warning: QObject::connect [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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11:04 pm, April 15, 2016
i can't register my credit card to my account...
i created a paypal account and was able to register that to my account....but, i can't make a purchase.
4 weeks i have been sending e-mails to suppor [..]
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1:04 pm, April 13, 2016
to any customer support or anyone else that can refrain from hitting the standard reply tab..!!
i have sent multiple e-mails regarding my account and the inability for me to register a new credit [..]
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1:04 pm, April 4, 2016
Lag spikes, making game unplayable unless you like to die sporadically. Started Saturday and I hoped it would be resolved today after quitting rather than dying.
Ran the following tests in case this [..]
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10:04 pm, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. I see you've already submitted a support ticket, but you may want to t [..]
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10:04 pm, March 2, 2016
first of all i'm a patron how long does it take to reply to a bug or glitch in my case logged on alt used my shared vault to share my account items used all my artifact tracker ability on patron went [..]
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12:04 pm, February 2, 2016
I'm sorry I missed replying in the previous thread for a while, now it's closed; still, the insertion of accents happens even for a pure installation without any add-ons. If it may be important: The G [..]
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10:04 pm, February 1, 2016
Quote:
Originally Posted by Gingers
From what we've seen so far, most of these look like add-ons that need updating. After you disable all your add-ons please reply if an [..]
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12:04 pm, January 2, 2016
I posted this as a reply in the crafting forum, but am now thinking that maybe there's an issue here that needs a dev to investigate.
I've now bought 3 of the Affinity Orbs to boost my waist (it's th [..]
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10:04 pm, December 17, 2015
Hi,
Since recently, I have the minimap background color seems to be more green/yellow. Visible in snowfield lands (as Tarken) :Attachment 26885
In the map, the snow is well white but in the minimap, [..]
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10:04 pm, October 27, 2015
seems to be getting worst, some days rift is fine but today, as soon as my bro logs in he gets DC.
it goes as far as breaking my whole internet connection, ill get a specific disconnect that will *** [..]
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11:04 pm, October 22, 2015
I want to use steam wallet as my payment method, but the game doesn't accept it. I have 55,01$ and want to buy 8500 credit pack for 49,99$. I purchased REX 2 weeks ago through steam wallet and it work [..]
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11:04 pm, October 15, 2015
Hello everybody.
I have lags at anytime, night or day doesn't matter. My in game latency always switch from 40-60ms to 1200. The game is barely playable.... instant's spells are not instant, i can see [..]
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11:04 pm, October 2, 2015
Hacked and chars deleted
i Sent 3 tickets and no reply, after getting logged out while online to a hacker, i get back online to find my chars deleted, all im asking is they are restored back, its been [..]
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11:04 pm, October 2, 2015
So this morning my husband and I try to log into Rift and we are both met with the old Error 2025. Now we have done all the troubleshooting from the support page for it and tested a third computer als [..]
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11:04 pm, October 1, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Gurgi of Prydain
Glad it is fixed. I have to admit I'm a little concerned that [..]
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11:04 pm, July 29, 2015
Quote:
Originally Posted by Gingers
Late last year we had a request from a players about adding some specific color blind options and I'm happy to report that those are c [..]
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1:04 pm, July 20, 2015
Since Wed's patch night Rift will no longer update. It keeps giving me a 1008 error.
I have tried everything reported on the website for this issue and nothing seems to work.
I have also opened a t [..]
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1:04 pm, July 18, 2015
So I bought the new account bank vault and decided I needed more alts to take advantage of it. Any excuse for an altaholic.
I have 7 toons on Deepwood and used the scroll to open number 8, but it di [..]
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1:04 pm, June 18, 2015
So i was borred the other day and (since I'm on a lookout for an MMO) decided to give rift a shot.
I registered at riftgame.com and used the downloader thingy u DL there after the registration ( i u [..]
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1:04 pm, June 16, 2015
Not been able to log in to game since patch last thursday. Chatted With Rift Tech support but not getting the answer i need.
Can log into character screen, but choosing a char at different Places in [..]
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11:04 pm, June 8, 2015
Okay so a few days ago, probably a week ago, i downloaded the RIFT Mobile application for android, I logged into my account on the European server. Logging in was fine, however, the first thing i imme [..]
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11:04 pm, May 20, 2015
Hello people,
First of all, I already made a support ticket about this but that was past Sunday and I haven't got a reply of Trion as of yet.
The problem is that this isn't my 'main account' just an [..]
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11:04 pm, May 18, 2015
i am having issues patching rift, after downloading almost 8 Gigabytes(6.05 GB left) i keep getting error 3300 , each time i retry update, it downloads data for a while and then all of sudden transfer [..]
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1:04 pm, May 17, 2015
So I've been getting this error everytime I hit play in Glyph, says Error 1015 : There was an error downloading version information. Please try again in a few minutes. It's been like that for 2 da [..]
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11:04 pm, May 1, 2015
Trion Customer Support is waiting for over an hour with 25 people in queue, talking to a customer support rep who has an IQ of a banana and only uses scripts to communicate to the user, and rarely or [..]
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11:04 pm, April 28, 2015
I've tried re-sending and searching from junk/spam but nothing, created a ticket but no reply in 6h.. just tried to start in the game and so far the experience has been pretty apalling. :(
ticket nr: [..]
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11:04 pm, April 20, 2015
Is there any way to contact support that is 'not' support@trionworlds.com ? My account has been compromised and I've sent in 2 separate tickets over the last week, without so much as a canned &ldq [..]
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11:04 pm, April 4, 2015
I sent a ticket about 3-4 days ago to recover my account linked to an e-mail address that is now closed... finally got a reply last night and that was the answer:
''I’m very sorry for the i [..]
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1:04 pm, March 29, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by dohh
thanks for the reply at least i have a answer now! thanks
[..]
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12:04 pm, March 28, 2015
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Quwo
This seems to be the standard cookie-cutter reply to all these kind [..]
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12:04 pm, March 26, 2015
Can you please recommend a driver update location. Never got a reply in past threads or from AMD.
Need up-to-date driver for Radeon HD 6970 please, XP windows. AMD links do not work. Auto detect d [..]
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10:04 pm, March 19, 2015
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\John>/tracert
'/tracert' is not recognized as an internal or external command,
operable pr [..]
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12:04 pm, March 15, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by koryphae
Thanks for the quick reply: "Your request (86352) has been re [..]
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12:04 pm, March 5, 2015
Quote:
Originally Posted by GM Fasti
Go ahead and reply to your ticket with the info requested so we can get this fixed for you as soon as possible.Thanks!
Jum [..]
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12:04 pm, February 26, 2015
Hello my name is michael rudderow . I play as Fakalali on Greybriar . My internet went offline and I got the your logging in from a new location please enter your authentication code email . I have tr [..]
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10:04 pm, February 15, 2015
I am unable to log in to glyph because i have not received the email for account verification from Glyph, I have clicked the link to send me a new email and none is sent. Its been over night now and s [..]
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12:04 pm, February 12, 2015
A guildie was hacked and now the account is banned. Guildie doesn't remember security questions as it was over a year since the account was created. Even if providing other info for proof of owership, [..]
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12:04 pm, February 12, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Thorgin86
A guildie was hacked and now the account is banned. Guildie doesn [..]
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12:04 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Pacman43
When I log in to my Rift account it gives me the "Logging in [..]
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10:04 pm, February 10, 2015
When I log in to my Rift account it gives me the "Logging in from new location error" and I'm prompted to enter the code sent to my email yet I'm not receiving the verification code. I've hi [..]
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10:04 pm, February 8, 2015
Hi,
I have been trying to log into game for about 3 days from my old ISP without success that i am getting 2025 error in glyph log in window and i am unable to access any Rift forum or official webs [..]
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10:04 pm, January 29, 2015
Okay, so I have been trying to patch the new update and it failed, so I tried again and BAM failed again. So I went for ultra speed internet, I HOTSPOT my phone's mobile data seriously costy ::sadhug: [..]
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10:04 pm, January 29, 2015
Hi.. Anyone know or hopefully GM will reply.. I want to buy Rift + 30 days patron or and mostly i want Rift Storm Legion combo pack with base game, patron and SL souls, i searched everywhere for digit [..]
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12:04 pm, January 20, 2015
I'm getting a little impatient. I sent in a support ticket over a week ago. While I got a response from that 3 days later, and we were able to conclude that my account had been compromised, I was tol [..]
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10:04 pm, January 13, 2015
This is the mesage trion sent me via email
"Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We will assume your i [..]
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12:04 pm, January 9, 2015
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by DeatyPoo
Well, thanks for the reply.Now, how is that fair, exactly? Will you [..]
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10:04 pm, January 6, 2015
Quote:
Originally Posted by CM Kiwibird
Hey there, we can get this 405 error resolved. I've submitted your account to our resident account wizard, and I'll update this po [..]
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12:04 pm, January 4, 2015
Quote:
Originally Posted by GM Fasti
What happens when you try to submit a ticket on our support site from that account? If there is a specific error, what is that error [..]
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10:04 pm, January 3, 2015
Please help,
I submitted a ticket on my main account because I am unable to submit petitions in game.
The GM "made changes on our end" and now I can no longer submit tickets via the suppor [..]
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12:04 pm, January 3, 2015
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Kiwi
Finally an actual storage answer BUT can I ask why the threads in Dimen [..]
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10:04 pm, December 27, 2014
Hi,
There is a problem with sending authentication email. I do not receive the authentication code despite my email is correct. I checked my spam and others folders, I do not have any filters and em [..]
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12:04 pm, December 26, 2014
I am posting this because I was told it takes forever to get a reply from a ticket submitted. So maybe this will speed up the process. I forgot my email for my account that I signed up with. I do h [..]
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12:04 pm, December 18, 2014
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by Dwindarf the 2nd
No one is replying to my support ticket. I have a level 60 c [..]
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10:04 pm, December 17, 2014
I have recently tried to buy a REX using steam wallet funds. The purchase went smooth at the start, the money was taken from my steam wallet and i was just waiting to receive my REX. I suddenly got an [..]
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10:04 pm, December 14, 2014
I tried to log in to Glyph yesterday, and I got the message that my password was wrong. I thought ok maybe I typed it in wrong or forgot it, so I tried to reset it figuring I might as well change it.
[..]
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12:04 pm, December 2, 2014
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by arrensen
Thanks for your reply. At least some one has seen this thread. So ar [..]
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12:04 pm, November 27, 2014
I have had issues with my pets ever since the expansion patch (tank, healing, dps pets ALL of them. Tank will only aggro for a few seconds and then he is not able to regain aggro on himself, healing f [..]
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12:04 pm, November 26, 2014
Hello. Late yesterday I was doing IAs for my weekly and I was talking with some friends. I began to suddenly disconnect from the server, as if I had been dropped because of extremely high latency or a [..]
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10:04 pm, November 19, 2014
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Raivek
I would love to see a way to control minions with Rift's mobile app. [..]
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12:04 pm, November 18, 2014
Since Nightmare Tide I have had issues with payment. I tried to buy Patron with Paypal (same account I used ever since beta in 2011) and the money was taken from my account but then I got a message th [..]
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12:04 pm, November 10, 2014
My friend got back in Rift with me & all his characters are gone. I was only on slightly before him in the 2nd month after release so what makes all characters disappear, & how can he [..]
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