11:04 pm, April 10, 2018
Quote:
Originally Posted by TrionBrasse
Building and launching the RIFT Prime service took a significant amount of effort, and the Dev team is still reviewing both pure d [..]
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1:04 pm, April 10, 2018
1. Dungeon lag....Have to log out and log in about 3 times per dungeon. As do most other people in the group.
2. Ability Lag.....Can be in a remote area questing getting super ability lag, I get into [..]
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1:04 pm, March 28, 2018
Quote:
Originally Posted by TrionBrasse
Hi folks,While there are events, content, and soul-work going on in development for both Live and Prime right now, we wanted to ad [..]
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12:04 pm, March 19, 2018
Quote:
Originally Posted by TrionBrasse
Hello all,I have merged all the recent lag feedback to make it easier to respond.Dev has been closely examining all data flow and [..]
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10:04 pm, March 13, 2018
Quote:
Originally Posted by TrionBrasse
We try very hard not to get into private details of these matters, but it's pretty clear that you're not willing to back down nor [..]
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12:04 pm, March 2, 2018
Quote:
Originally Posted by TrionBrasse
I'll let Tacitus respond here, as the reigning expert on how the Wardrobe works.If we can clarify matters even more, so much the b [..]
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12:04 pm, February 28, 2018
I had once a druid/cleric, don't remember, it was a long time ago, like 2012-13 or something. Leveled him to around 40-45 level. The game was fun. And then i stopped.
Now I wanted to play it again. S [..]
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12:04 pm, February 13, 2018
Quote:
Originally Posted by TrionBrasse
THE ORIGINAL ANNOUNCEMENT POST:It's a new year, and it's time to clear the dusty shelves of names long unused. These names will be [..]
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10:04 pm, December 13, 2017
Quote:
Originally Posted by Link
Hello! So I reviewed the ticket in question due to this post and I wanted to provide a bit of clarification. We have different processe [..]
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10:04 pm, December 11, 2017
Quote:
Originally Posted by TrionBrasse
Welcome to the RIFT Bug Report Forum! Bug reports are only as useful as the information included. All too often, our QA folks rec [..]
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10:04 pm, October 31, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by talons225
I am needing a proper CM. or GM to help with stalker issues. the cu [..]
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1:04 pm, July 11, 2017
Quote:
Originally Posted by TrionBrasse
We have a lot of players who provide amazing supportive services. Fan sites, videographers, streamers, guide-writers. They do wha [..]
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11:04 pm, July 10, 2017
Quote:
Originally Posted by Keyens
Quote:
Originally Posted by Sing
No, thats only a Keyens-problem. All other Devs work with the community. [..]
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11:04 pm, May 24, 2017
Quote:
Originally Posted by TrionBrasse
“Shiny hunting” remains one of the most beloved pastimes for the Ascended, and we’re making it even [..]
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1:04 pm, May 24, 2017
Quote:
Originally Posted by TrionBrasse
Hammon, Dev just looked into this issue and it is a legitimate bug. It has been submitted to the task list and it will be fixed w [..]
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11:04 pm, May 15, 2017
Quote:
Originally Posted by Snedhepl
Hey everyone, wanted to give you an update about Cross Shard trading.As of this moment, Cross Shard Trading is enabled for testing on [..]
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1:04 pm, May 13, 2017
Quote:
Originally Posted by TrionBrasse
I am assuming you're talking about the Maguk tickets that were being given out as part of the pre-launch incentives for the expans [..]
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1:04 pm, April 26, 2017
Quote:
Originally Posted by TrionBrasse
Hey all. RIFT is always in evolution, although priorities are constantly shifting based on ongoing and emergent needs. This means [..]
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1:04 pm, April 20, 2017
Quote:
Originally Posted by TrionBrasse
BUG REPORTING!There are several methods to report bugs, and some are better than others. I use ALL of them when I encounter a bug [..]
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1:04 pm, April 19, 2017
Quote:
Originally Posted by TrionBrasse
That is a new one on me. Sending it up to the platform group, but it may be related to the general issues on the internet that we [..]
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1:04 pm, April 14, 2017
Quote:
Originally Posted by TrionBrasse
Our Customer Service department manages a very large number of inquiries daily, but I am sorry they have not reached yours yet.Tic [..]
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11:04 pm, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I checked your ticket and it looks like our CS team responded this morning with some additional info.
Jump [..]
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11:04 pm, April 1, 2017
Quote:
Originally Posted by TrionBrasse
I know that Krug has been responding here, but I have also collected up the questions for a further and more detailed response on [..]
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11:04 pm, March 30, 2017
Quote:
Originally Posted by TrionBrasse
And straight to non-constructive. This Dev team is more open and honest than any I've ever worked with, but there are limits as to [..]
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11:04 pm, March 29, 2017
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Questoften
How many mods dose it take to change a light bulb? How many can d [..]
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1:04 pm, March 27, 2017
Quote:
Originally Posted by Baldr
I apologize for the wait times on our tickets. We have been experiencing an influx of tickets and we are working on getting them respond [..]
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12:04 pm, March 3, 2017
Quote:
Originally Posted by Snedhepl
Unfortunately we can't force players to click accept."After that i tried to figure out how i am supposed to requeue to get the 2 [..]
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10:04 pm, February 26, 2017
Hello,
Starting a thread to track on an issue I'm having with leveling a crafting skill. Looking for a sanity check here folks, please let me know what your experience has been.
I log in almost eve [..]
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12:04 pm, February 2, 2017
Quote:
Originally Posted by Keyens
Quote:
Originally Posted by Dimples
I've asked this at least a 1/2 dozen times now, so here's hoping that [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets are still awaiting review, and one of our CS agents will respond as soon as they can. We're w [..]
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10:04 pm, December 22, 2016
Can start Game but as soon as i come to Char Selection Screen Grafikbugs show up and force my PC into Bluescreen/Reboot.
Eventlog shows "Display driver amdkmdap stopped responding and has succes [..]
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12:04 pm, December 21, 2016
Quote:
Originally Posted by CM Morgana
=======================================RIFT 4.0 : hotfix 4 01/12/2016 GÉNÉRAL* Les stimulations de niveaux vo [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
Join us over the holiday break and build a unique Fae Yule creation! We have prizes for all participants and some pretty sweet rewa [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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12:04 pm, November 30, 2016
Quote:
Originally Posted by TrionBrasse
Game balance is always an ongoing challenge, which is why you see the Dev team readdressing it over time.The bugs that affected la [..]
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10:04 pm, November 29, 2016
Quote:
Originally Posted by TrionBrasse
I don't have the times for NA or EU yet, but will respond with them in this thread as well as starting a new thread for the update [..]
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10:04 pm, November 21, 2016
Quote:
Originally Posted by Dakkon
Unfortunately, our work sometimes prevents us from responding to every thread on every issue. Would you prefer us responding, or fixing [..]
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10:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets were created successfully and one of our CS agents will respond as soon as they can.
[..]
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10:04 pm, November 3, 2016
I have been on the fence regarding buying the new expansion. When I could get no advice on this latest issue, I just cancelled my cc and patron status. Not going to re-up if I can't even get someone [..]
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10:04 pm, November 2, 2016
Quote:
Originally Posted by TrionBrasse
Hey there.There is a point in every CMs life when they just can't keep up. For us, every CM was burning out fast, handling a dozen [..]
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10:04 pm, November 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, I'm afraid we can't assist with ban appeals on the forums. While it does appear the ban you cited in this ticket was i [..]
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10:04 pm, November 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue, so one of our agents will respond as soon as they can. Thanks fo [..]
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1:04 pm, October 26, 2016
Quote:
Originally Posted by Hesk
Hello Zhakiav! I've confirmed that #732611 has received a response from Customer Service - please review it and respond at your convenien [..]
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11:04 pm, October 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Kaynda! I just reviewed your ticket, and it looks like one of our CS agents just responded. If you still need help, plea [..]
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1:04 pm, October 23, 2016
Quote:
Originally Posted by TrionBrasse
Good day all! I will do my best to keep this thread updated with all currently known issues for Starfall Prophecy Beta. I will edi [..]
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11:04 pm, October 21, 2016
Yesterday I posted that our pumpkin quest had disappeared, a staple for autumn harvest. We are no longer getting the sap we did from rifts that we close at appropriate level for event either. I am al [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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11:04 pm, September 27, 2016
Quote:
Originally Posted by Dead Simon
Quote:
Originally Posted by Blakehavok
So to the fix to the fact that you put artifacts in places tha [..]
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1:04 pm, September 23, 2016
Quote:
Originally Posted by Baldr
Hey there! I apologize that this issue has come up for you. I have verified that we have your ticket in our system and will respond as s [..]
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1:04 pm, August 31, 2016
Quote:
Originally Posted by Hesk
Hello Scarletica! I've looked into your issue, and confirmed that your ticket has been responded to by a CS agent. Please review the tick [..]
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11:04 pm, August 29, 2016
Quote:
Originally Posted by Vladd
Quote:
Originally Posted by SirCoqaLot
Furthermore it sounds like raids will have requirements like: Searc [..]
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1:04 pm, August 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like one of our CS agents responded to your ticket today. If you still need help, please update your ticket a [..]
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1:04 pm, August 9, 2016
Sorry if this is the wrong place, but I didn't know where else to post. Feel free to move.
I tried logging into my account today to get my dailies done and was shocked to see my account has been ban [..]
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11:04 pm, August 6, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Trieu
Did not work :(
Sorry to hear you're having trouble! [..]
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11:04 pm, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Everis! I confirmed your ticket was in our queue, so one of our CS agents will respond as soon as they can.
[..]
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1:04 pm, July 14, 2016
I have returned after a lengthy absence, and I patched up the game, and now it just will not load. It will startup, and it will play the intro cinematic, but then it just goes to a blank, black scree [..]
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1:04 pm, July 5, 2016
Quote:
Originally Posted by Hesk
Hello! Repthor is correct - include as much information in the account recovery form as possible, and if additional verification is neede [..]
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11:04 pm, June 6, 2016
Quote:
Originally Posted by Keyens
Greetings Ascended!As of a few minutes ago, the PTS was updated with a relatively major change to the PVP metagame. In addition to Off [..]
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11:04 pm, June 4, 2016
Quote:
Originally Posted by Ocho
I'm saying this with all respect, and please understand that, but discussing this topic is done on the forums. People have opinions, and [..]
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11:04 pm, June 2, 2016
Been away for a while which is why I stopped posting in my other thread on the same subject.
I'm also still wondering why no one from Trion support has responded.
Bottom line (in summary) since inst [..]
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11:04 pm, May 29, 2016
I've been experiencing this for maybe a week or two.
I've completely reinstalled Rift and Glyph.
It was fine the first day, then back to game closing to desktop.
It's like the game is crashing but [..]
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11:04 pm, May 16, 2016
Quote:
Originally Posted by Baelron
Hey Glymrok! Sorry to see your having this issue and I'm happy to provide some assistance while you wait for your ticket to be address [..]
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11:04 pm, May 16, 2016
Quote:
Originally Posted by Baelron
Hello TommySeebach! My apologies for the difficulties that you've encountered and I'm happy to help! I've reviewed your most recent ti [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
CONTEST: Build a Better Preset REDUX! Get YOUR build in the game! Our RIFT Soul Preset System is a fantastic way to introduce ne [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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11:04 pm, May 11, 2016
Quote:
Originally Posted by ZamboniChaos
You're welcome! Hopefully our CS team will be able to help you out. We're experiencing higher ticket numbers than normal, but one [..]
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1:04 pm, May 11, 2016
I had a thread open already, it was closed, but nobody responded. Hello?
I would like an answer:
first, why was glyph made to only open one instance?
Second, how do you make it open two instanc [..]
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11:04 pm, April 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Myred! I noticed you already created a support ticket, so our CS team will respond as soon as they can. Thanks for your [..]
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11:04 pm, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
This problem could have multiple causes, so it's hard to say exactly what's happening here. However, I've confirmed your ticket w [..]
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11:04 pm, April 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Tuasemper! I confirmed that you already submitted a support ticket, so one of our CS agents will respond as soon as the [..]
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11:04 pm, April 14, 2016
Quote:
Originally Posted by TrionBrasse
Heya Seshatar, I am going to miss being #1337 too! Still, at least it's less to try to live up to in every game. I am happy if I c [..]
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1:04 pm, April 13, 2016
Quote:
Originally Posted by Hesk
Quote:
Originally Posted by MissGreen
I noticed this yesterday actually and gave it a day to clear but it i [..]
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11:04 pm, April 9, 2016
Every now and then my in game camera while running seems to spaz out moving all around. It's still playable but very annoying.
Some further information. My mouse is a *****-adder 2013 set at 2800dpi [..]
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1:04 pm, April 8, 2016
Quote:
Originally Posted by Snedhepl
Hi folks!I believe the problem is that it's not simply Patron being purchased, it's a Patron -subscription-. Our integration with St [..]
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11:04 pm, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
Don't worry! Our CS team should be able to help you recover your account. If you send an email to support@trionworlds.com, this w [..]
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10:04 pm, March 18, 2016
Hey everybody!
One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this error and know just how frustrating it can be. Not only d [..]
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10:04 pm, March 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well [..]
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10:04 pm, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. I see you've already submitted a support ticket, but you may want to t [..]
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12:04 pm, March 10, 2016
Quote:
Originally Posted by CM Morgana
Événement mondial du 5 e anniversaire de RIFT ® – Phase 3 Règlement of [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already have a support ticket in our queue, but I just wanted to provide you with some basic troubleshoo [..]
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12:04 pm, February 27, 2016
Quote:
Originally Posted by Gingers
I can't speak for Devilian because I work on RIFT but I did want to try to address some of your concern. As a dev who has been on seve [..]
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10:04 pm, January 27, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Chillor
This proves Trion are listening and responding. Now lets just hope Trio [..]
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10:04 pm, January 13, 2016
RIFT 3.5: Hotfix #4 1/13/2016NA: 1/13/16 7:30 AM PSTEU: 1/14/16 2 AM GMTFEATURES
EQUIPMENT PICKER
* You can now quickly equip items without having to search your bags! In the character sheet, roll ove [..]
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12:04 pm, December 22, 2015
Quote:
Originally Posted by Snedhepl
The number one thing: Can you reproduce it? Can you describe in detail how you reproduce it so that anyone can? Can you do so with [..]
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12:04 pm, December 18, 2015
Getting error 2024 a lot lately. Its off and on, sometimes I get it add sometimes I get. Sometimes I get it long after I've logged out and exited the game. Tried the usual stuff reinstalling etc. Stil [..]
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10:04 pm, November 6, 2015
Quote:
Originally Posted by Tacitus
If I were to guess, this is likely related to the other World Event related issues we have been observing on Laethys.We have been addi [..]
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12:04 pm, November 4, 2015
Been playing this game relatively error free (maybe i'm lucky!) until today.
Launch Glyph, everything looks normal. Hit Play RIFT, and it gets stuck on initializing.
If I try to select another game in [..]
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10:04 pm, November 3, 2015
A week ago I tried to send cross shard mail to my other character. It didn't arrived, I suppose you can't send cross shard mail, but there is a character with same name as mine on different shard, so [..]
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1:04 pm, October 8, 2015
I started the RIFT 3.4: INTO THE WILDS update and Glyph said I could go ahead and play. Sometime during the 1 1/2 hrs I played, there was a download error. Glyph posted a note saying there was an er [..]
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1:04 pm, October 8, 2015
Hi! I submitted a ticket nearly 24 hours ago at the time of this writing, and have not yet received a response.
My concern is that I spent almost $120 yesterday on Rift and no additional loyalty is d [..]
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1:04 pm, September 26, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Nuuli
I think as stated by myself and others communications foremost and zone t [..]
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11:04 pm, August 22, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Meteorblade
Amusingly, reporting a post as spam counts as a forum posting ac [..]
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1:04 pm, August 9, 2015
I can't get the game work at all! I was playing just fine then I had an internet issue. After rebooting Glyph wouldn't function properly. I click the icon and the active tile appears on the task ba [..]
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1:04 pm, July 30, 2015
Quote:
Originally Posted by Explikor
Localization Issue Status Summary 2015-07-29 17:00 Pacific Even if you don't see someone from Trion Loc posting here, we are making [..]
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1:04 pm, July 12, 2015
I had a pretty cool account. Decent amount of platinum, cool tavern, and some nice high level mounts. I took a break from Rift for about two months and returned to both of my characters (on FaeBlight) [..]
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