11:04 pm, April 6, 2018
Quote:
Originally Posted by TrionBrasse
Connection issues are a daunting task to resolve. Most of them lie somewhere between your systems and ours. When we can identify l [..]
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11:04 pm, April 4, 2018
Quote:
Originally Posted by CM Morgana
Hi all, We're currently experiencing a network issue with our connection to EU servers. We've been looking into this, and expect t [..]
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11:04 pm, March 26, 2018
Quote:
Originally Posted by TrionBrasse
There are a lot of causes of connection issues, as we've chatted about in the past. Ability Lag is another matter. All available [..]
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10:04 pm, March 24, 2018
Quote:
Originally Posted by TrionBrasse
Please move to this thread and post the info I requested there, so that we can track this down better. The Dimension shutdown was [..]
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12:04 pm, February 28, 2018
I had once a druid/cleric, don't remember, it was a long time ago, like 2012-13 or something. Leveled him to around 40-45 level. The game was fun. And then i stopped.
Now I wanted to play it again. S [..]
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12:04 pm, January 28, 2018
For the past two weeks I have been having chronic DC issues, sometimes happening 1 to two times an hour, sometimes happening as much as 8 times an hour.
I am hard-lined into my modem, i run around 10 [..]
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10:04 pm, January 24, 2018
"There was an error receiving data. There maybe a problem with your connection." No I do not have a problem with the connection. I connected with RIFT fine before the maintenance and update. [..]
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12:04 pm, December 16, 2017
So i'm curious how this is a DDoS when we have 2 accounts (housemates account),same connection,1 affected with strange teleports,the other account is fine.
tried a different connection,both accounts, [..]
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10:04 pm, December 14, 2017
Quote:
Originally Posted by TrionBrasse
There are no plans to extend Fae Yule currently, but we'll evaluate again as time goes on. It is no secret that there are a great [..]
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10:04 pm, November 16, 2017
Quote:
Originally Posted by RoughRaptors
Quote:
Originally Posted by Lyshkami
When logging off normally outside of a main city, your charact [..]
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1:04 pm, August 21, 2017
Starting 30 minutes before this post creation, I keep getting disconnections.
Contrarily to the uncommon for me (but usual pattern) disconnections, Rift will then NOT find a server until I close the c [..]
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11:04 pm, August 2, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Shawna
I keep getting disconnected . I get in game but the npc's dont load an [..]
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1:04 pm, June 8, 2017
Just curious to start the ball rolling on this issue. A cursory search of the forums for slow downloading returns nothing, so I must assume I'm the first one to notice this. I kind of feel like it m [..]
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1:04 pm, May 19, 2017
Hello.
I am trying to play Rift for the first time in a while, and when I launch the game, I am getting an error: Your IP Address Has Changed Since You Last Authenticated. Please Exit the Game and R [..]
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11:04 pm, May 15, 2017
Since the last update WF's seem to crash on average 2-3 times per wf. This is totally new (windows 10 / GTX 1050) no issues prior to this - solid internet connection etc etc
Anyone else having this [..]
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11:04 pm, May 7, 2017
I've had some bug where I'm spinning continuously to the left. This has happened twice today. Once in a dungeon, once in Tempest Bay.
Happened while moving both times so seemed maybe to be triggere [..]
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10:04 pm, January 28, 2017
So I have to say, I was super excited RIFT had a streaming client, probably contributed to me giving it another whirl after 5 years. I have a really slow (350kb/s) internet connection and games like W [..]
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10:04 pm, January 22, 2017
I can play for anywhere from 1 minute to 10 minutes before RIFT suddenly disconnects from the server and I have to try and get back in.
At first I thought it was my internet, except it wasn't happeni [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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10:04 pm, December 18, 2016
Quote:
Originally Posted by Carthax
It's a bit of a misnomer when troubleshooting network issues that your internet connection is either entirely faulty or not at all. Th [..]
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12:04 pm, November 12, 2016
Quote:
Originally Posted by TrionBrasse
Hey folks,With the network connection issues over the last few days we know many of you are concerned with your Patron status or j [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hi everyone! The connection issues we've seen over the past few days are still occurring, and we're doing what we can to resolve [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by Archonix
We're still working to resolve the network issues across our entire platform. Due to the frequency of outages over the last few hour [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by ZamboniChaos
We're seeing connection issues across all of our games at the moment. They seem to be intermittent, and we're doing what we can t [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by CM Morgana
Greetings everyone,We know the last two days of disconnects and lag have hurt your gameplay, and we want you to know that our teams [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Felinae
For the last couple of hours hubby and I keep getting disconnected. It [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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1:04 pm, August 22, 2016
Quote:
Originally Posted by TrionBrasse
Continuing to look into it (hey, I can't stay logged in either so I've nothing better to do). Definitely external to Trion, in che [..]
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1:04 pm, August 20, 2016
Hi,
Every Glyph updates (even minor ones) are a 70MB+ download each time which takes several minutes.
Each update contains the full glyph installation (Qt/ICU + Glyph) but many files are not modified [..]
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11:04 pm, August 15, 2016
Quote:
Originally Posted by Baelron
Hello Lonka! I'm sorry to see that you're experiencing these crashing and freezing issues, and I'm happy to provide some assistance. G [..]
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1:04 pm, July 28, 2016
Good Morning,
after the update today on the EU shards I have the following issue:
If I want to log in with one of my chars it stops at 10%. After a while it says "Connection refused because of [..]
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1:04 pm, July 16, 2016
How much Connection Speed (Mbps) does RIFT Actually need?
If it's not Specific, how i can find the connection Required?
Because in the Minimum / Recommended Specs, they don't tell the Mbps that you ne [..]
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1:04 pm, July 10, 2016
Hi,
I've scoured the forums and still am unable to boost my fps in raid.
Specs:
i7 930 @ 2.8 ghz
12 GB of ddr3 RAM
GTX 670
Windows 7 Professional
Fiber 30/30, very stable connection; speedtes [..]
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1:04 pm, July 3, 2016
It's my First time posting in the forums,and is about a Connection related Problem.
I'm harvesting Sarleaf and Thalasite ore with my character (That is from Wolfsbane Shard) or relaxing in my private [..]
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11:04 pm, June 18, 2016
i have a glyph and rift icons. i am concerned about the game environment like patching, disconnections and hangs. which is safer using the glyph or rift icon to start the game?
note - i do not mind e [..]
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1:04 pm, May 26, 2016
Quote:
Originally Posted by Snedhepl
This sounds like the connection between your ISP and Trion is somehow getting interrupted,
Quote:
Originally Posted [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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1:04 pm, May 2, 2016
Quote:
Originally Posted by Elucidator
Please try the steps located here. If that does not resolve your issue, please test your network connection, and contact our Techni [..]
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1:04 pm, April 30, 2016
Quote:
Originally Posted by Elucidator
Please try the steps located here. If that does not help improve your connection, please contact our Technical Support for addition [..]
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1:04 pm, April 29, 2016
I use a program called Windows Firewall Control to handle all my Windows Firewall needs. Thus far, it has handled all applications perfectly except for 1. The Glyph Downloader is a problem for me, [..]
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1:04 pm, April 17, 2016
trying to connect to rift and it has me enter my password and then it says check my internet connection.
i am connected just fine, im here talking on teamspeak and posting on this forum. I have trie [..]
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1:04 pm, April 17, 2016
Quote:
Originally Posted by Hesk
Quote:
Originally Posted by PrincessToxic
trying to connect to rift and it has me enter my password and the [..]
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1:04 pm, March 30, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by karlxii
So now this game crashes at least 1-2 times an hour and I have [..]
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10:04 pm, March 18, 2016
Hey everybody!
One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this error and know just how frustrating it can be. Not only d [..]
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10:04 pm, March 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well [..]
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10:04 pm, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. I see you've already submitted a support ticket, but you may want to t [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
View
10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
View
10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps for connection issues on our support page. You may want to review those and s [..]
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10:04 pm, February 23, 2016
Hi Devs,
I already reported this multiple times in the last year, but this is totally destroying my gameplay experience so I want to post it again here, so others who might have the same problem could [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear about the connection issues you've had recently. Did you try the basic troubleshooting steps we have lis [..]
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12:04 pm, February 4, 2016
I'll keep it as simple as I can.
I'm in China, so obviously I don't expect connection to be perfect. But. I've been playing RIFT here over a couple of months now and everything was fine until last 2- [..]
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10:04 pm, February 2, 2016
Since January 19th, 2015, around 12:30am, I've experienced random lag spikes. They last from 5 to 30 seconds and cannot be reliable reproduced.
At first I thought it was based on boss' signature abi [..]
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10:04 pm, January 29, 2016
hey
i was playing rift 3 weeks and just yestrday i got a rlly big problem :(
everything with a delay,the npcs,the whispers,guild messege,skills just everything and after 3-4min i get a dc :(
i dont [..]
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12:04 pm, January 16, 2016
The Glyph launcher appears to have an incredible demand of network access during the authentication handshakes: It usually fails while there are other quite intense transfers running (e.g. file sharin [..]
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10:04 pm, January 10, 2016
I have seen some of the other forum problems for this but no solution is givin. Please let me know how to solve this issue! I have downloaded the rift app for I pad and I am able to select NA in the [..]
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10:04 pm, December 28, 2015
RIFT is just disconnecting every 10 mins or less. I'm not disconnecting from the Internet. I had this issue for a bit, yesterday and it sorted out. Today, my connection, to RIFT, was solid for approxi [..]
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12:04 pm, December 24, 2015
My friend recently decided to download Rift and play the game, however once he joins the game, he is disconnected within a few moments of joining. His Latency and Framerate appear to be normal but he [..]
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12:04 pm, December 22, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Artewig
So what can we, as a community, do to better support your troubleshooti [..]
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12:04 pm, December 18, 2015
And by lately, I mean the past month or 2. I used to be able to keep the Glyph client loaded all the time on my laptop and when done just close the lid. Open the lid the next day, and it would just wo [..]
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10:05 pm, December 15, 2015
Are there alternate ways to get my game updated rather than through the installer?
Being as I'm on a hotspot connection for the next year or so, huge data d/l for some of RIFT's patches just can't ge [..]
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12:04 pm, December 11, 2015
Is there a publicly documented API about how to check the status of a shard on my own, outside the game, e.g. in PHP?
The reason why I ask is: This morning in Europe, all shards became unavailable su [..]
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12:04 pm, December 4, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Lolli
I am out of town for the week. I have a laptop, ti's not ideal but I jus [..]
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10:04 pm, October 27, 2015
seems to be getting worst, some days rift is fine but today, as soon as my bro logs in he gets DC.
it goes as far as breaking my whole internet connection, ill get a specific disconnect that will *** [..]
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1:04 pm, October 3, 2015
I have a 50 down / 20 up connection, consistently pull an 'A' grade in pingtest to west coast servers, and have had no issues downloading or installing games and updates on any of the other titles I p [..]
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11:04 pm, October 2, 2015
So this morning my husband and I try to log into Rift and we are both met with the old Error 2025. Now we have done all the troubleshooting from the support page for it and tested a third computer als [..]
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1:04 pm, August 22, 2015
Hi everyone -
I think this might be a DIFFICULT tech issue to solve. I have spent the last week trying to find solutions but still nothing seems to be working.ISSUE: Game crashes to desktop every 2-5 [..]
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11:04 pm, August 20, 2015
Whenever i try to enter the game, i recieve an error that i am not running the correct version of the game and that an update is avalible; however, when i prompt Rift to update it says i already have [..]
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1:04 pm, August 19, 2015
I am trying to find out if this is the nature of Glyph or if this is a problem.
So I Just downloaded the latest downloader and installed Glyph and I am attempting to install RIFT (Or any other game fr [..]
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1:04 pm, August 6, 2015
I've already patched, repaired, and rebooted, deleted Glyph local files, even re-install the game.
I'm having an issue about logging in in RIFT.
In loading menu, that circle indicating how much % ha [..]
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1:04 pm, July 24, 2015
What have you all done? I logged onto Glyph around 6pm and there was an update, but shortly thereafter, I got dropped to my character select screen. I did not even get one crafting daily done.
I usua [..]
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1:04 pm, July 24, 2015
So I tried to log on to Rift today but Glyph won't let me finish downloading today's update. The download speed slows to 0 KB/s and comes to a standstill. I have checked speedtest.net and my download [..]
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11:04 pm, July 19, 2015
Posting on behalf of my friend who has been having issues connecting to any Trion/Glyph secured site.
Whenever he tries to access the Glyph account site the connection will time out. The same issue w [..]
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11:04 pm, July 18, 2015
I have been having terrible lag and disconnects since the patch yesterday morning. I usually have no disconnects and few lag issues. Saw there was supposed to be a patch this morning to fix sever stab [..]
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1:04 pm, July 18, 2015
Is there an issue with crashing since the update yesterday? Some dc's, some ctd's. Checked my connection, it's solid, no other parts of my internet experience have gone down because of no connection.
[..]
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1:04 pm, June 25, 2015
tryin to connect with Glyph, and just with the client alone. both time out and hve since around 8PM today. ran speed tests to various locations. getting 50+Mbps everywhere except Dallas server, where [..]
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11:04 pm, June 21, 2015
Hey, looking for some help. Ever since the servers went down 2 or so days ago, my latency has been terrible. I keep spiking, the game keeps freezing, it's so bad I have 60k+ latency on Matron.
During [..]
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11:04 pm, June 19, 2015
Hello. My problem here is that I installed Steam's version of RIFT, I downloaded the 18.3GB part and then when I went to play the game it said I have to download 64 mb. Each time download speed goes d [..]
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11:04 pm, June 17, 2015
So last night around 8pm (est) I turned off my game, and then when I tried to restart the game, it yet began to load "authenticating..." and it yet again gave me an "error connecting to [..]
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11:04 pm, June 4, 2015
And I have no idea why. I had this problem a few days ago and a repair install fixed it. Unfortunately this time it's not fixed it. I'm not lagging out either as I was just getting the new dailies, go [..]
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11:04 pm, June 4, 2015
Hello :)
So I'm experiencing the same problem I did about a month ago...
My game is crashing every 7-12 minutes.
I've gotten one error report pop-up out of 3 crashes.
I've updated all of my d [..]
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11:04 pm, May 18, 2015
i am having issues patching rift, after downloading almost 8 Gigabytes(6.05 GB left) i keep getting error 3300 , each time i retry update, it downloads data for a while and then all of sudden transfer [..]
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1:04 pm, May 7, 2015
All, I need help with this, please. I haven't played long, but I had no problem running Rift on my system--until the April 22 patch. Since then, I can log into the glyph client (even with the Rift A [..]
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11:04 pm, May 6, 2015
Hi there!
Not sure where else to post this since there's no Glyph customer forum, so sorry if it's in the wrong place!Here is the big weird issue: I uninstalled Glyph and attempted to re-download th [..]
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11:04 pm, May 6, 2015
Intel Core i7-3770 Quad-Core Processor 3.4 GHz
Sapphire R9 270X 4GB 1020MHz GDDR 5 PCI Express Graphics Card
16gb ram
windows 8.1 64bit settings
Superb Broadband connection
Currently using led 24 [..]
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11:04 pm, May 6, 2015
http://chat-us.riftgame.com:8080/cha...t?shardId=1704 -> Connection reset by peerhttp://chat-eu.riftgame.com:8080/cha...t?shardId=2722 -> works
Mobile client (Android) can't do anything [..]
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1:04 pm, April 12, 2015
Quote:
Originally Posted by GM Fasti
Hey there,Sorry to hear you're having this trouble again. Unfortunately, if you're getting this error after resetting your password, [..]
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11:04 pm, April 9, 2015
Quote:
Originally Posted by Snedhepl
This is definitely a bug, and we're looking into it.
Quote:
Originally Posted by R3db4ss
Since a few upd [..]
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1:04 pm, April 7, 2015
Today, a few hours after the daily reset I keep getting disconnected. I was playing until about 2 hours after reset when this happened. Tried to log on a few times throughout the day and it's still ha [..]
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12:04 pm, March 25, 2015
Good night,
I'm having problems with Error # 2016.
I already checked firewalls, anti virus and connection and what appears is that my ip was blocked by the system.
I would like to regain access to gam [..]
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12:04 pm, March 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Otoniel
Good night, I'm having problems with Error # 2016. I already checke [..]
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12:04 pm, March 18, 2015
This issue started for me about 20 hours ago. I can log in fine, game loads up, after about 2-3 minutes I get the disconnected from server message, click okay to reconnect or cancel to exit. I never [..]
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12:04 pm, March 8, 2015
Little bit on the EU servers, mostly on NA shards though. ALMOST CONSTANT red screen pertaining to latency. sometimes getting upwards of 4k latency, for periods of minutes on end.
It is not on my end [..]
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12:04 pm, March 8, 2015
Quote:
Originally Posted by GM Fasti
Sorry about that! We're working on this now, so please bear with us. Keep an eye on this new post for updates.
Jump to pos [..]
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12:04 pm, February 25, 2015
Quote:
Originally Posted by GM Fasti
If you've submitted a ticket, make sure you have done all our basic 2025 troubleshooting. Include your IP address in that ticket so [..]
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12:04 pm, February 23, 2015
Hi,
I dont know if others are experiencing the same problems, but for the past 2 days i cant log-in. I can run glyph and start the game, but it only loads to around 74% then askes me to either canc [..]
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12:04 pm, February 17, 2015
Quote:
Originally Posted by Ocho
Recently we had a chance to sit down with RIFT’s Lead Content Designer and talk about the RIFT Team, content, and even a little [..]
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