1:04 pm, September 17, 2017
I decided to come back to the game today after several months off and all of my characters save a single level 10 have all disappeared. I read through the forums and I have logged into each Shard to m [..]
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11:04 pm, August 4, 2017
Since last week I have to login to Glyph almost every time even though I have checked the box for keeping me logged in. It has worked very well for a VERY long time. Not a big thing, but it is really [..]
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1:04 pm, April 30, 2017
Hello, im looking for help. this morning i was logging into rift and i seen my characters to choose from. i had my main character level 46 or so. and a level 10, i was trying to delete my level ten so [..]
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11:04 pm, April 28, 2017
I reinstalled Glyph like 5 times. I get the same error with corrupted files. I tried with right click, there is no recover option. (even deleted RIFT folder in appdata). I have windows 10 installed no [..]
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1:04 pm, April 4, 2017
I keep getting an error saying I need to go to the rift patcher and click recovery or some such... well this is glyph now, right? I'm not seeing anything resembling a recovery option. And before you s [..]
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1:04 pm, April 1, 2017
So im trying to return to Rift after being away for a long time, I download the game, and I cannot enter the character screen, my PC is more powerful than the one I used a year ago, so its not my hard [..]
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12:04 pm, February 24, 2017
Yup.
Every time I think they're loaded I'll go somewhere else nearby and come back to see them loading all over again.
Is this normal?
I think my client mentioned it might be corrupt which could ex [..]
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12:04 pm, February 24, 2017
Quote:
Originally Posted by Baelron
Hello RainyCake!Please try these steps to recover your game in Glyph: 1. Launch the Glyph client2. Select RIFT in the left column3. Ri [..]
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12:04 pm, February 9, 2017
Quote:
Originally Posted by TrionBrasse
Never mind, I was able to get a colleague to get a quick look-see at your account status.Your game account was suspended because C [..]
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10:04 pm, January 12, 2017
I tried starting a new character to bring myself back up to speed and to try a new class as a defiant. I got to the section of the questing where you need to talk to the porticulum master in Freemarch [..]
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10:04 pm, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Please take a look at this support article and make sure you've tried all of the steps listed there. If that doesn't h [..]
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10:04 pm, December 22, 2016
Can start Game but as soon as i come to Char Selection Screen Grafikbugs show up and force my PC into Bluescreen/Reboot.
Eventlog shows "Display driver amdkmdap stopped responding and has succes [..]
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10:04 pm, December 8, 2016
RIFT 4.0: Hotfix #5 12/7/2016== FEATURES ==NEW DUNGEON: TOK'S PROVING GROUND!
Puzzle me this! Give one insane RIFT designer free reign to create a dungeon based on puzzles, and what do you get? A tru [..]
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12:04 pm, December 2, 2016
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Mnaga
I've made sure I had only /combatlog enabled before I wrote on f [..]
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10:04 pm, November 27, 2016
Quote:
Originally Posted by Carthax
You can run the recovery feature for RIFT by right-clicking on RIFT in your Glyph library, and selecting "Recover". It may t [..]
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12:04 pm, November 27, 2016
hello guys , (sorry for bad english not my native langage ^^ )
So i just re-started RIFT yesterday, and , currently im DLding the new update (~=9go) but i can click on play. So , when i click , the g [..]
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12:04 pm, November 25, 2016
Quote:
Originally Posted by Baldr
Hey there, I am sorry to hear that you are having these issues. First please try the following steps below. If this does not work please [..]
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11:04 pm, October 27, 2016
After the last patch I have not been able to log into the game. As soon as I hit PLAY it drops out and tells me my data files are corrupted to run the recover option. I have done this 4 or 5 times now [..]
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1:04 pm, October 9, 2016
ever since hot fix# 15, every time i try to play, after i hit the play button after character select, i get booted back to GLYPH, with the "rift has encountered an error" box on the screen. [..]
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1:04 pm, September 10, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear that you are having these issues. Please attempt running the recovery utility first. If this does not work plea [..]
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11:04 pm, August 20, 2016
So, when I try to hit Play button after basic requirement of download is already downloaded, it says "The Rift client was unable to load some data because it appears to be corrupted", then a [..]
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1:04 pm, August 4, 2016
I've scoured the internet, but no one will tell me simply HOW TO USE THE RECOVER FUNCTION. Where is it? Nothing has told me. I am getting the message that is saying I have corrupted files and need to [..]
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1:04 pm, August 4, 2016
Quote:
Originally Posted by Hesk
Hello! If you do not have a repair option, it may be necessary to download and install the latest Glyph installer from the account manage [..]
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1:04 pm, July 20, 2016
When I tried to play Rift earlier, the game kept crashing just after the screen went dark to start loading the splash image. I ran the recovery option from Glyph, and there's no difference. Rift was w [..]
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1:04 pm, July 5, 2016
Quote:
Originally Posted by Hesk
Hello! Repthor is correct - include as much information in the account recovery form as possible, and if additional verification is neede [..]
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11:04 pm, June 22, 2016
Since my other thread was closed for some reason, I'll post an update in case something in here might help someone else.
Since installing the latest GTX 970 driver (it came out roughly 2 weeks ago, m [..]
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1:04 pm, June 3, 2016
I've been dealing with this kind of nonsense since the launch of NT, losing 5-10 fps every other week before it recovers. But this week it dropped by 20 fps, which is a huge deal, since it's nearly a [..]
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1:04 pm, June 2, 2016
Simple question : where is the repair/rebuild/recover/whateverthe**** button?
I read it's supposed to be when you right-click the glyph client, but that doesn't work at all, i right-click and nothing [..]
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1:04 pm, May 22, 2016
I logged out and went to reenter the game as I always do, but when launching glyph now, it said it was corrupted and needed for me to run recover asap. I did so .. Now i get message "There was an [..]
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11:04 pm, May 8, 2016
Before installing the card Rift ran fine on my old Intel graphics card, albeit at low details.
Since installing the new card (no other changes to my system), I can run it smoothly at maximum detail bu [..]
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1:04 pm, May 8, 2016
Quote:
Originally Posted by Baldr
Hi there! I am sorry that you are having this issue. I would like to provide some basic steps for your to try to see if this solves your [..]
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11:04 pm, April 2, 2016
Hi, after few years im trying to return to Rift but i cannot remember my email, and i think when i was playing i didnt have to login through Glyph so now it's impossible for me to even try to figure o [..]
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11:04 pm, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
Don't worry! Our CS team should be able to help you recover your account. If you send an email to support@trionworlds.com, this w [..]
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10:04 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Elayara! The first thing I would suggest is performing a client recovery. To do this, follow these steps:Launch the Gly [..]
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10:04 pm, February 23, 2016
Hi Devs,
I already reported this multiple times in the last year, but this is totally destroying my gameplay experience so I want to post it again here, so others who might have the same problem could [..]
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12:04 pm, February 10, 2016
Sorry if this is in the wrong place but I don't see anyplace specifically for quest help.
So I arrived in Cape Jule and did 48/52 quests and was working on achievements when I noticed Tempest in a Te [..]
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12:04 pm, February 4, 2016
I just downloaded the game through the Glyph launcher, as soon as the game was playable I tried to play, a message came up saying "The Rift client was unable to load some data because it appears [..]
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10:04 pm, January 13, 2016
Quote:
Originally Posted by Snedhepl
Thanks for the report!
Quote:
Originally Posted by Sythielya
Looks like with latest patch you are now un [..]
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10:04 pm, January 13, 2016
RIFT 3.5: Hotfix #4 1/13/2016NA: 1/13/16 7:30 AM PSTEU: 1/14/16 2 AM GMTFEATURES
EQUIPMENT PICKER
* You can now quickly equip items without having to search your bags! In the character sheet, roll ove [..]
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12:04 pm, December 12, 2015
Alternatively titled, I think I solved my rift addiction;
Long time player, over 1000 hours logged. After the latest patch I logged in on Thursday and tried to download and update. About 30% into the [..]
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12:04 pm, November 6, 2015
I kept running into an error 1034 while attempting to update yesterday. Finally I gave it one more shot before going to bed. Today I'm getting a new error "Data files are corrupted. Please use th [..]
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1:04 pm, October 23, 2015
Like most I have recieved an error in game saying some of my files in Rift might be corrupt. My problem is this. I cannot find the recovery option to save my life. I've tried right clicking on the gly [..]
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1:04 pm, October 22, 2015
Hello, guys
I have a question, I have played Rift 2 years ago on Russian server that was administrated by Belver, now when i have tried to recover my account i dont receive any data on my e-mails, do [..]
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11:04 pm, July 29, 2015
Why in game support don't read tickets ? i have wrong upgrade item, and can't recovery my eye of akylios. item is bugged.
i write ticket and no answer :(http://i.imgur.com/S5YvHY1.png
char name Skil [..]
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1:04 pm, July 21, 2015
Hello all!
I seem to be running into an error for RIFT saying that it couldn't load some of the data and it may result in crashes, visual errors, etc. it tells me to run the Recover option on the pa [..]
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1:04 pm, July 8, 2015
Hi guys
i got i7 3630 processor gtx 660m 8 gb ram laptop. im getting my game crashed or stucked many times in world map or dungeon or pvp. Client says some files re corrupted and run recovery. & [..]
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11:04 pm, July 3, 2015
Hello there,i wanted to return to play Rift cause some friends returned to the game.I cannot log in my account because i need authentication code that Trion is sending to email on whichgame account wa [..]
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1:04 pm, June 25, 2015
Hey a few files of mine are corrupt and it tells me to run the recover option in the rift patcher. I looked in a different thread and it said to right anywhere in the glyph main screen but when I righ [..]
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11:04 pm, June 23, 2015
I cannot patch. The error message says "Data application locked by another application. Please close all instances of the game before patching." The other threads I searched about this w [..]
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1:04 pm, May 24, 2015
I am returning to the game after a long break and have since had to replace my damaged phone. Every time I attempt to log on it of course asks for my Authentication Code. I've clicked the "I no [..]
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11:04 pm, May 20, 2015
Hello people,
First of all, I already made a support ticket about this but that was past Sunday and I haven't got a reply of Trion as of yet.
The problem is that this isn't my 'main account' just an [..]
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1:04 pm, May 14, 2015
Quote:
Originally Posted by GM Fasti
Fill out as much info you can in a support ticket, or email support@trionworlds.com and provide whatever info you can.We'll work with [..]
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11:04 pm, May 12, 2015
After opening the Glyph launcher and hitting play, Rift - error handler opens and says 'RIFT has encountered an error" and gives me the option to send a report. No error codes are given. No recov [..]
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11:04 pm, May 5, 2015
Quote:
Originally Posted by CM Kiwibird
Quote:
Originally Posted by Byblos
You may want to look into this thread:http://forums.riftgame.com/ [..]
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11:04 pm, April 27, 2015
Ever since the last update (the 22nd of April, I believe), I have been unable to log into the game. I have tried changing all of the settings to low, in case that was the issue, I have run the program [..]
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11:04 pm, April 24, 2015
Hey guys, might need a bit of help.
Rift crashes immediately when I enter Sanctum from any point - including:Loading into the city
Walking directly into the city
Trying to swim to the city edge
All of [..]
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11:04 pm, April 24, 2015
Quote:
Originally Posted by MoldyFrozenFruitJuice
I've got a few questions to help us track this down, given that it seems to be bypassing our normal crash recovery stuff [..]
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11:04 pm, April 20, 2015
Is there any way to contact support that is 'not' support@trionworlds.com ? My account has been compromised and I've sent in 2 separate tickets over the last week, without so much as a canned &ldq [..]
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11:04 pm, April 18, 2015
Quote:
Originally Posted by GM Fasti
You can submit a ticket to support, or email support@trionworlds.com and we will help you as best we can. We also have an account re [..]
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1:04 pm, April 18, 2015
So I had pre-ordered rift before its official release in steam...I wanted to get it back but unfortunely I forgot which email I used and its password, I still do have the pre-order and the 4th anivers [..]
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1:04 pm, April 9, 2015
Hey there! I put in a ticket (REQUEST #113445) 5 days ago with no response so I thought I'd try here as suggested from multiple folks in chat. They said to contact GM Fasti but whoever can help me is [..]
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11:04 pm, April 5, 2015
Quote:
Originally Posted by GM Fasti
Your email has been updated, go ahead and check your ticket again for all the details. Thanks for your patience!
Jump to [..]
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11:04 pm, April 4, 2015
I sent a ticket about 3-4 days ago to recover my account linked to an e-mail address that is now closed... finally got a reply last night and that was the answer:
''I’m very sorry for the i [..]
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12:04 pm, March 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Lumen13
HiAbout a week ago (12 days), I mistakenly deleted the character. O [..]
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12:04 pm, March 21, 2015
Hi, just lately I have been having problems with Rift crashing and shutting down my computer. After reading several posts on this forum I checked out the Event Viewer and came up with this:-Display d [..]
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12:04 pm, February 18, 2015
Hi there!
Before anything else, I'd like to mention I've tried to both forum search and google my problem but didn't find any solution hence I'm posting here.
I played Rift back at launch, before [..]
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12:04 pm, February 12, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Thorgin86
A guildie was hacked and now the account is banned. Guildie doesn [..]
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12:04 pm, February 12, 2015
Quote:
Originally Posted by CM Morgana
Hey all, Laethys has had some trouble recovering after the shards crashed. We're currently investigating the root cause, but don't [..]
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12:04 pm, January 6, 2015
I'm getting really angry now.....It's been a few days and and a few emails with still no response! This glyph authentication code is NOT being sent to my email and tech support is not responding to m [..]
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12:04 pm, January 5, 2015
Quote:
Originally Posted by GM Fasti
Check out this link for info on the Glyph Authentication Code, including how to find the code if you're having trouble. If there is [..]
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12:04 pm, January 4, 2015
Quote:
Originally Posted by GM Fasti
No problem. Your mail was returned to you, so you should see that the next time you sign into the game. We aren't always able to reco [..]
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12:04 pm, January 3, 2015
Quote:
Originally Posted by GM Fasti
I'm afraid you'll need to submit a ticket before we can make any changes to your account, such as removing an authenticator. Go ahead [..]
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12:04 pm, December 26, 2014
I am posting this because I was told it takes forever to get a reply from a ticket submitted. So maybe this will speed up the process. I forgot my email for my account that I signed up with. I do h [..]
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12:04 pm, December 23, 2014
Hi!
Now, i know a lot of this is my fault considering i made the account in 2011 and was dumb enough to not write down my recovery questions. I wasn't here for the upgrade to the Glyph authentication [..]
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12:04 pm, December 18, 2014
When I tried to update rift today it failed due to corrupted files. I clicked the recover button and all it did was stop at the decompression phase. I reinstalled rift via steam and now nothing happen [..]
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12:04 pm, December 15, 2014
Can a gm or dev help me recover my account the trion tech support has done nothing at all and ive been trying for over 2 weeks straight now and have gotten no human response or any help at all and am [..]
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10:04 pm, December 5, 2014
I have recently been receiving a terrible issue, when I first log into Rift I experience an Audio issue that sounds similar to “Static” and it’s accompanied by extreme la [..]
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10:04 pm, December 3, 2014
Hello Today I was playing normally, but one point came a menssagen in the middle of the game saying that my rift was with some conrropidos files and could stop the game, told me back au launcher and c [..]
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12:04 pm, November 24, 2014
I'm noticing the past couple of weeks where starting up Rift with or without Glyph results in a hard reboot. Event logs are useless since all it says is the machine recovered from an unexpected crash [..]
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12:04 pm, November 20, 2014
About a month ago my glyph account was hacked and became banned. I emailed Trion multiple times asking for help and got back emails saying once my account was recovered, it would be unbanned. I haven' [..]
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12:04 pm, November 14, 2014
I geat disconnected within 15sec every time after getting to character selection screen. Already tried recovery, reconnect to ISP, restart PC. It was all fine in the morning. Now i can't play... Tried [..]
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12:04 pm, November 5, 2014
Before 3.0 my laptop would drop to a really low fps, but I could get a shot or two in. Now, whenever I accept a banner or port close to where the boss is, it will lockup and have to do a hard reboot t [..]
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10:04 pm, November 4, 2014
Hello!
I am currently trying to recover my old account that i created when Rift first came out(Before Glyph). I see no option to recover my old account/password. I ordered the Rift Digital Collector' [..]
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10:04 pm, November 4, 2014
Quote:
Originally Posted by CM Kiwibird
Hey there! You can recover your old account here. Just fill in as much as you can and a GM will handle the rest!
Jump t [..]
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10:04 pm, October 31, 2014
was wondering if i could get someone to help me stop rift from crashing. just recently i kept getting the errors that said "The Rift client was unable to load some data because it appears to be c [..]
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10:04 pm, October 29, 2014
From the thread stating the issue is resolved:
"8:40 AM PDT: This issue has now been resolved, and it is safe to players patch once more. Affected players that patched during the window of 7:15 [..]
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10:04 pm, October 28, 2014
Glyph,
On October 25th, recently, my character got deleted. I left my computer in my room while I went to answer the door, FedEx guy.. Anyway when I returned my little brother was in my room looking [..]
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12:04 pm, October 27, 2014
i've been unable to get in the game and find the text document rift.cfg(which is where all the gfx controls are in)
i log into the game screens 100% black. 10 seconds in i get error report message,
[..]
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11:04 pm, October 25, 2014
The game has run fine for me since I started playing in May 2014. I play almost daily and am on the Faeblight server. We just went through the rollback and starting today the game has been "locki [..]
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11:04 pm, October 24, 2014
Quote:
Originally Posted by Daglar
Last night at roughly 4:00 AM pacific we experienced a hardware outage on the following shards: Faeblight, Laethys, and Wolfsbane. Pho [..]
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11:04 pm, October 23, 2014
Hey all,
Please do not attempt to patch right now, as an incorrect build was accidentally deployed to all RIFT shards. Anyone that patches to this incorrect version will be unable to play RIFT. When t [..]
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11:04 pm, October 21, 2014
Haven't played the game in a long time. Someone hacked into my account and has emptied out my bank account irl. Support is taking quite some time to get back to me about this issue and they continue t [..]
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1:04 pm, October 21, 2014
here is the issue: after i recovered my account, i noticed all my toons in DW are gone. i sent in a ticket request help with my missing toons on 09/08/2014. and i got a response after 20 days. the con [..]
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11:04 pm, October 14, 2014
Hi, I've been in contact with support to recover my Rift account and they are ignoring the proof of ownership that I am providing. I have proved that the email on the account is my own and given proof [..]
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11:04 pm, October 8, 2014
I am trying to recover my account. Problem is the authenticator I used is on my old phone which no longer works. The link to remove the authenticator is no longer working and I cannot get a reply on t [..]
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11:04 pm, October 7, 2014
Quote:
Originally Posted by CM Kiwibird
Quote:
Originally Posted by Valanze
Did you take a look at the article I mentioned to note that the [..]
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11:04 pm, September 30, 2014
#140829-000173
i wold also like a refund for the patron time i purchased since it doesn't allow me access to live support chat.
i would like to thank trion to finally allowing me to post on the for [..]
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11:04 pm, September 30, 2014
I know there's 100 of these posts but I'm hoping something actually gets done if I post it instead of just waiting. Decided to come back after a few months away and saw I have to authenticate my accou [..]
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11:04 pm, September 30, 2014
Quote:
Originally Posted by Ocho
Far above the sand and fire of Goboro Reef, beyond the riots in the streets of Draumheim, the ancient bulk of Tarken Glacier reaches dizz [..]
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11:04 pm, September 25, 2014
I tried logging into my account last week both to start playing Rift to prepare for Nightmare Tide, and also to try Archeage. I got the notification that I had to authenticate my Glyph account by goin [..]
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