11:04 pm, April 5, 2018
Quote:
Originally Posted by Tacitus
The sagas were not supposed to be active yet. There was a brief window of time early Wednesday morning during which people were inadv [..]
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11:04 pm, March 27, 2018
Quote:
Originally Posted by TrionBrasse
EU servers are all coming back now, and we see populations growing.Sorry for the hiccup - our engineers are still reviewing.We wil [..]
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1:04 pm, March 27, 2018
Quote:
Originally Posted by RoughRaptors
Engineering update: I've been working out some solutions to aid in the ability lag as mentioned above. One is already implemente [..]
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11:04 pm, March 26, 2018
Quote:
Originally Posted by TrionBrasse
Your commentary is very much appreciated. All available engineers are looking into Ability Lag. I am going to close this thread an [..]
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11:04 pm, March 26, 2018
Quote:
Originally Posted by TrionBrasse
There are a lot of causes of connection issues, as we've chatted about in the past. Ability Lag is another matter. All available [..]
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12:04 pm, March 19, 2018
Quote:
Originally Posted by TrionBrasse
Hello all,I have merged all the recent lag feedback to make it easier to respond.Dev has been closely examining all data flow and [..]
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10:04 pm, March 15, 2018
Quote:
Originally Posted by TrionBrasse
The progression is still very much up in the air. Dev plans to request player input once we're a little further past the starting [..]
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10:04 pm, January 5, 2018
Quote:
Originally Posted by RoughRaptors
Quote:
Originally Posted by Neiali
But I wasn't swearing, being rude, insulting, or anything yet re [..]
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12:04 pm, December 24, 2017
Quote:
Originally Posted by TrionBrasse
Yep. thank you, the reset did not fix it. We are looking into it further (as people are avail) and I will update here as soon as I [..]
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12:04 pm, December 24, 2017
Quote:
Originally Posted by TrionBrasse
We do not release the numbers externally. We want to ensure that the crates provide value, and took in a lot of feedback over the [..]
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12:04 pm, December 15, 2017
Quote:
Originally Posted by TrionBrasse
Heya,The majority of the discussion on this matter was on Reddit, so that is where he posted. I added it to this forum as well, fo [..]
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11:04 pm, October 21, 2017
Quote:
Originally Posted by Spellgrim
I would suggest trying the steps here to ensure Glyph is able to update correctly. If you are still having issues after completing a [..]
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11:04 pm, September 14, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Doit
After the last patch rift crashes my video card.I have a gforcre 1070 ti [..]
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11:04 pm, September 14, 2017
Quote:
Originally Posted by Yaviey
After further review and new player reports of this still being a problem, we have re-opened this bug and are currently investigating i [..]
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1:04 pm, September 13, 2017
Quote:
Originally Posted by Yaviey
Sadly, our team was unable to reproduce this bug. If anyone has any further updates or info they can share, please let us know.
[..]
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11:04 pm, August 22, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Neurotix
The Echo of the Battle of Saint Taranis commonly bugs out on the thi [..]
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11:04 pm, August 17, 2017
Quote:
Originally Posted by Yaviey
The following three bugs have been changed to NON-ISSUES (aka not bugs) after further investigation: 1. Mage Archon Timers 3. Mage Pyr [..]
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1:04 pm, August 10, 2017
I have been tried everything about this problem but still not working.
I am able to install Every other game on Glyph, but Rift....is crashing at 61.7mbs and not going further....
Can anyone else [..]
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1:04 pm, August 8, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Mr P
I did the ice cream quest 2 days ago and still have the ring this happen [..]
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1:04 pm, July 25, 2017
Quote:
Originally Posted by Yaviey
Loyalty should be awarded at time of purchase. I checked with our CS team and they should be getting back to you very soon (if they had [..]
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11:04 pm, July 17, 2017
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Marnth
Have the credits prices except for those you mentioned ever been chan [..]
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1:04 pm, June 16, 2017
Quote:
Originally Posted by ZamboniChaos
If you're still having issues with this, please make sure you submit a ticket and provide our CS team with your Glyph logs so the [..]
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11:04 pm, June 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried all of the steps located in this support article, go ahead and contact our CS team so they can [..]
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1:04 pm, June 8, 2017
Just curious to start the ball rolling on this issue. A cursory search of the forums for slow downloading returns nothing, so I must assume I'm the first one to notice this. I kind of feel like it m [..]
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11:04 pm, May 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to take a look at this support article if you haven't already. If those steps didn't help, go ahead and s [..]
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11:04 pm, May 30, 2017
Quote:
Originally Posted by CM Morgana
Hi all, After further reviewing the state of all shards, we've decided to go ahead and give all of NA the same restart that Deepwo [..]
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1:04 pm, May 30, 2017
Quote:
Originally Posted by TrionBrasse
Hey folks, Network Operations advised me that the RIFT shards crashed. Fortunately they are already cycling and should be back up [..]
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11:04 pm, May 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, I'd recommend contacting our CS team so they can investigate further. When you do, mak [..]
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11:04 pm, May 8, 2017
Quote:
Originally Posted by ZamboniChaos
Have you already tried updating your video card drivers? If not, you can find steps on how to do that in this support article. I [..]
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1:04 pm, May 5, 2017
Quote:
Originally Posted by TrionBrasse
http://www.trionworlds.com/en/news/2...er-experience/Building A Better Glyph!We’re always looking to improve your experi [..]
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11:04 pm, April 21, 2017
Quote:
Originally Posted by Snedhepl
Faeblight was experiencing database issues and we were bringing it down for emergency maintenance when this occurs. We're currently [..]
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11:04 pm, April 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at these troubleshooting steps and see if those help you. If not, submit a support ticket and attach y [..]
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11:04 pm, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you've already submitted a support ticket. Our CS team will reply as soon as they can, and hopefully they'll [..]
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11:04 pm, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried these troubleshooting steps, I'd submit a support ticket and attach your network test results [..]
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11:04 pm, April 1, 2017
Quote:
Originally Posted by TrionBrasse
I know that Krug has been responding here, but I have also collected up the questions for a further and more detailed response on [..]
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11:04 pm, March 29, 2017
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Geph
Lots of interesting stuff mentioned in 4.2. But what was of most conce [..]
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12:04 pm, March 22, 2017
Quote:
Originally Posted by TrionBrasse
Folks, I am going to close this thread, as it got to the non-constructive phase very quickly.The internal tools issue carried on p [..]
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12:04 pm, March 8, 2017
Quote:
Originally Posted by TrionBrasse
Hello all,The SFP tokens and rewards were initially a pre-order bonus only, and one had to preorder pretty early to collect enough [..]
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10:04 pm, February 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of this issue and they'll investigate further as soon as they can. Thanks for the report!
[..]
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12:04 pm, February 6, 2017
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by shp
I'll write a ticket eventually, I'm just genuinely curious what's going [..]
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10:04 pm, January 18, 2017
RIFT 4.0: Hotfix #9 1/18/2017== FEATURES ==FORTRESS SIEGE: CRACKING XARTH'S SKULL
Cracking Xarth's Skull is ready for prime time! Our NEW Fortress Siege zone event is LIVE!A sole warrior may wish to [..]
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10:04 pm, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some additional troubleshooting steps on our support page that might help you. If not, submit a ticket so our [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by Baldr
Hey there! Please attempt to run a repair on Rift. If this does not work please submit a ticket at the link below for further assistanc [..]
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10:04 pm, January 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd take a look at this support article and make sure you've tried all of the troubleshooting steps listed there. If yo [..]
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10:04 pm, January 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, you may want to give these troubleshooting steps a try. If that doesn't work, submit a [..]
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12:04 pm, January 4, 2017
Quote:
Originally Posted by Hesk
Hello! I've confirmed your characters are available on the account; if you're still having difficulty locating them, please submit a supp [..]
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10:04 pm, December 27, 2016
Hi,
This portal quest will not progress for me. I am level 69 and have completed all other story quests. I was able to partially complete the quest up to just after defeating Tristaine. At the nex [..]
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12:04 pm, December 24, 2016
Quote:
Originally Posted by CM Morgana
Maintenance on the login servers is still on-going. To further aid our work, we are temporarily preventing any new logins.
[..]
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12:04 pm, December 21, 2016
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #7 12/21/2016 FAE YULE* The Fae Yule version of Whitefall should be active once again! Enjoy!* The achievement &qu [..]
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12:04 pm, December 21, 2016
RIFT 4.0: Hotfix #7 12/21/2016FAE YULE
* The Fae Yule version of Whitefall should be active once again! Enjoy!
* The achievement "Winter Homemaker" has been moved to Legacy status.
* The [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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10:04 pm, December 8, 2016
RIFT 4.0: Hotfix #5 12/7/2016== FEATURES ==NEW DUNGEON: TOK'S PROVING GROUND!
Puzzle me this! Give one insane RIFT designer free reign to create a dungeon based on puzzles, and what do you get? A tru [..]
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12:04 pm, December 8, 2016
Quote:
Originally Posted by Hesk
Without knowing which specific character is having difficulty, I cannot guarantee this will resolve your issue, but I can confirm that on [..]
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10:04 pm, November 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try and see if they help you at all. If not, contact our CS team so [..]
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12:04 pm, November 25, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having these issues. Please first make sure your video drivers are up to date. As this can cause problems if [..]
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10:04 pm, November 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our support site you may find useful. If not, submit a ticket and provide our C [..]
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10:04 pm, November 18, 2016
Quote:
Originally Posted by Tacitus
Which crafting daily is requiring 2 items and has a cooldown? The only ones I see while looking through the data on my end that requi [..]
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10:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Edany
I thought I'd give it a day or two, but I'm still having the same [..]
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12:04 pm, November 18, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having these issues. Please first check your video card drivers for any updates. If they are up to date and s [..]
View
12:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some troubleshooting steps on our support page that may help you. If not, contact our CS team and provide them [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have been having some recent network issues, but if your problem is unrelated to that you may want to take a look a [..]
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12:04 pm, November 10, 2016
Quote:
Originally Posted by Hesk
Hello! If you continue having problems with this, please submit a support ticket at support.trionworlds.com so our Customer Service team [..]
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10:04 pm, November 7, 2016
Quote:
Originally Posted by Baelron
Hey SilenceScream, sorry to see you're having login issues and we're happy to help you. Please try all of the networking steps listed [..]
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12:04 pm, November 3, 2016
Quote:
Originally Posted by Hesk
Hello! If you continue having problems with Glyph, I would recommend uninstalling Glyph entirely, restarting your PC, temporarily disabli [..]
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12:04 pm, October 31, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Gwyndeth
A few things I found, although I don't think intended, could use a [..]
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11:04 pm, October 28, 2016
Quote:
Originally Posted by ZamboniChaos
I'm not seeing any current server issues, but if you're still having trouble connecting you may want to try a few basic troublesh [..]
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11:04 pm, October 27, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! These troubleshooting steps might help resolve this issue for you. If they don't, submit a ticket so our CS t [..]
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1:04 pm, October 26, 2016
Quote:
Originally Posted by Hesk
Hello! This DX9 patch should resolve the issue for you, but if it doesn't, please contact Customer Service via support.trionworlds.com so [..]
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1:04 pm, October 25, 2016
Quote:
Originally Posted by Vladd
Let's talk Planar Fragments.I’ve seen all the forum threads thus far along with listening to the feedback on PTS so that&r [..]
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1:04 pm, October 21, 2016
Quote:
Originally Posted by CM Morgana
Dark and dangerous, filled with the most powerful witchery yet seen by any Ascended... that's what you'll find when you enter the T [..]
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11:04 pm, October 15, 2016
Quote:
Originally Posted by ZamboniChaos
Another possible fix for this is disabling your background programs and services. If that doesn't work, submit a support ticket a [..]
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1:04 pm, October 15, 2016
Quote:
Originally Posted by Tacitus
As many know, we had severe server lag issues on Wednesday. This was related to a new form of achievement triggering to allow certain [..]
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11:04 pm, October 14, 2016
Quote:
Originally Posted by Ocho
Epic siege battles are something we’ve all longed for in RIFT. Storming a castle, breaking down its walls, and breaching the ga [..]
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11:04 pm, October 11, 2016
Quote:
Originally Posted by ZamboniChaos
It's possible this issue was due to the widespread outages that occurred early this morning. If you're still having trouble, I'd [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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11:04 pm, October 5, 2016
Quote:
Originally Posted by Vladd
Quote:
Originally Posted by SupermanSocks
I must have misunderstood. Commons have one secondary stat, rare [..]
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11:04 pm, October 5, 2016
Quote:
Originally Posted by CM Morgana
RIFT 3.7: Hotfix #15 10/5/2016 MECHANICS* We've updated how shield calcuations work.1. 100% shields are calculated first, then all [..]
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11:04 pm, October 5, 2016
RIFT 3.7: Hotfix #15 10/5/2016MECHANICS
* We've updated how shield calcuations work.
1. 100% shields are calculated first, then all non 100% shields.
2. All shields now have a 'bleed through' amoun [..]
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11:04 pm, September 23, 2016
Quote:
Originally Posted by Ocho
Do you fill multiple roles in group content? Are you tired of carrying around all that extra gear that clutters up your inventory? Are [..]
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11:04 pm, September 20, 2016
Quote:
Originally Posted by ZamboniChaos
We have a few additional troubleshooting steps on our support site, so I'd take a look at those as well! If none of that works fo [..]
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11:04 pm, September 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd recommend giving these troubleshooting steps a try. If those don't work, submit a support [..]
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1:04 pm, August 31, 2016
Quote:
Originally Posted by Hesk
Hello Scarletica! I've looked into your issue, and confirmed that your ticket has been responded to by a CS agent. Please review the tick [..]
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11:04 pm, August 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend checking out this support article and trying the troubleshooting steps listed there. If those don't work [..]
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11:04 pm, August 29, 2016
Quote:
Originally Posted by Vladd
Quote:
Originally Posted by SirCoqaLot
Furthermore it sounds like raids will have requirements like: Searc [..]
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1:04 pm, August 25, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt to repair your RIFT client before patching again. You can do this by right-clicking on RIFT in the Glyph game list, [..]
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11:04 pm, August 22, 2016
Quote:
Originally Posted by Baelron
Hello backdrop001! Please try the steps listed on our support site here. If they don't help with smoothing your video, then please con [..]
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1:04 pm, August 22, 2016
Quote:
Originally Posted by Baelron
Hey Percypus! Please try some of these steps listed on our support site. If they do not assist you in resolving this buzzing sound, th [..]
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11:04 pm, August 15, 2016
Quote:
Originally Posted by Baelron
Hello Lonka! I'm sorry to see that you're experiencing these crashing and freezing issues, and I'm happy to provide some assistance. G [..]
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1:04 pm, August 11, 2016
Quote:
Originally Posted by Ocho
Overall the goal is to make swapping between accounts easier for those in the sort of circumstances you mention. We use it internally for [..]
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1:04 pm, August 9, 2016
Quote:
Originally Posted by Hesk
Hello Roslyn! I can confirm your ticket has been created successfully, and will be addressed as soon as we're able to. Unfortunately, I'm [..]
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11:04 pm, August 5, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by havenslight
Touche Sir Ocho Touche. I also know that the xpac will not be relea [..]
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11:04 pm, August 4, 2016
Quote:
Originally Posted by Ocho
Change fate and emerge victorious as a true hero of Telara, with the new RIFT expansion Starfall Prophecy coming this Fall! An Unim [..]
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11:04 pm, July 29, 2016
Quote:
Originally Posted by captaincursor
Quote:
Originally Posted by hardy83
It's so hard to follow the story now a days with this game any [..]
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1:04 pm, July 26, 2016
Quote:
Originally Posted by Hesk
Hello! Please try disabling addons to see if that resolves the issue, and try these steps:https://support.trionworlds.com/hc/e...rashing- [..]
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11:04 pm, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Barbarya
a have same error on EU but on NA is work why?
Hey [..]
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1:04 pm, July 22, 2016
Quote:
Originally Posted by Baldr
Hey there! Glad to see that you have attempted some basic steps. I would like to try some suggestions and if that does not work then ple [..]
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11:04 pm, July 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! One of our forum users posted a potential workaround for this issue a few days ago, so I'd suggest taking a look! If [..]
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1:04 pm, July 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble! Out of curiosity, are you using any addons? If so, you may want to try disabling [..]
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1:04 pm, July 15, 2016
Quote:
Originally Posted by Ocho
Greetings, Unfortunately some difficulties with our build process has led to further delay in getting the shards back online. I've updat [..]
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1:04 pm, July 14, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Kassamai
After 6pm there, they probably left for the day.
Nope, we' [..]
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