12:04 pm, March 6, 2018
So to put this in perspective. I have always used my same Laptop to play Rift on and off for a few years now. I even played last expansion release without issue. The only thing I can think that MIGH [..]
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10:04 pm, February 20, 2018
Quote:
Originally Posted by TrionBrasse
Our CS folks are in communication with the OP - trying some troubleshooting steps.Banks can be finicky things. I end up having to [..]
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11:04 pm, October 21, 2017
Quote:
Originally Posted by Spellgrim
I would suggest trying the steps here to ensure Glyph is able to update correctly. If you are still having issues after completing a [..]
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1:04 pm, September 9, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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1:04 pm, June 15, 2017
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps (clearing appdata may be the most relevant) and submit a support ticket at support.trionworlds.com if t [..]
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11:04 pm, June 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried all of the steps located in this support article, go ahead and contact our CS team so they can [..]
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11:04 pm, June 11, 2017
Quote:
Originally Posted by Spellgrim
Hey everyone,It sounds to me like Glyph or your PC may not be applying files being downloaded, so the next time you launch it is for [..]
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11:04 pm, June 11, 2017
Quote:
Originally Posted by Spellgrim
Hey there! Sorry to hear about the issues you are experiencing. Since you are playing on Windows 10 now, and may not have been previ [..]
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11:04 pm, April 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at these troubleshooting steps and see if those help you. If not, submit a support ticket and attach y [..]
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11:04 pm, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried these troubleshooting steps, I'd submit a support ticket and attach your network test results [..]
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11:04 pm, April 10, 2017
I've tried everything under the trouble shooting section. The glyph launcher is just staying minimized and I can't force it to maximize. I have even tried launching it through nvidia geforce experienc [..]
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10:04 pm, February 20, 2017
Quote:
Originally Posted by Carthax
If you reinstalled without deleting the Glyph folder from your local appdata, I'd suggest doing that as well. You can find the steps t [..]
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10:04 pm, February 17, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! You may want to take a look at this support article and see if any of those troubleshooting steps help. If no [..]
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10:04 pm, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't help, submit a support ticket a [..]
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10:04 pm, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some additional troubleshooting steps on our support page that might help you. If not, submit a ticket so our [..]
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12:04 pm, January 12, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists:https://support.trionworlds.c [..]
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12:04 pm, January 12, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists:https://support.trionworlds.c [..]
View
10:04 pm, January 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd take a look at this support article and make sure you've tried all of the troubleshooting steps listed there. If yo [..]
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10:04 pm, January 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble, you may want to give these troubleshooting steps a try. If that doesn't work, submit a [..]
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10:04 pm, December 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd review these troubleshooting steps and make sure you've tried everything listed there. If it still won't work, con [..]
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12:04 pm, December 22, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if the issue continues, please submit a support ticket at support.trionworlds.com so that our Tech Sup [..]
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10:04 pm, December 18, 2016
Quote:
Originally Posted by Carthax
It's a bit of a misnomer when troubleshooting network issues that your internet connection is either entirely faulty or not at all. Th [..]
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12:04 pm, December 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hmm, it seems like you've already tried most of the basic troubleshooting I would suggest. If this is still a problem you may wan [..]
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12:04 pm, December 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd recommend submitting a support ticket and providing our CS team with these network test results, assuming that basi [..]
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10:04 pm, November 27, 2016
Quote:
Originally Posted by Carthax
You can run the recovery feature for RIFT by right-clicking on RIFT in your Glyph library, and selecting "Recover". It may t [..]
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10:04 pm, November 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try and see if they help you at all. If not, contact our CS team so [..]
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10:04 pm, November 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have a few troubleshooting steps on our support site you may find useful. If not, submit a ticket and provide our C [..]
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12:04 pm, November 20, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! My initial suggestion is to review this support article and give those troubleshooting steps a try. If tha [..]
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12:04 pm, November 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some troubleshooting steps on our support page that may help you. If not, contact our CS team and provide them [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Felinae
For the last couple of hours hubby and I keep getting disconnected. It [..]
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10:04 pm, November 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! I'd take a look at this support article and try the troubleshooting steps listed there. If that [..]
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12:04 pm, November 3, 2016
I've already submitted a ticket on this but I wanted to see if anyone in the community had any suggestions.
First, I've tried EVERYTHING listed in General Glyph Troubleshooting.
Kaspersky decided t [..]
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11:04 pm, October 28, 2016
Quote:
Originally Posted by ZamboniChaos
I'm not seeing any current server issues, but if you're still having trouble connecting you may want to try a few basic troublesh [..]
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11:04 pm, October 27, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! These troubleshooting steps might help resolve this issue for you. If they don't, submit a ticket so our CS t [..]
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11:04 pm, October 11, 2016
Quote:
Originally Posted by ZamboniChaos
It's possible this issue was due to the widespread outages that occurred early this morning. If you're still having trouble, I'd [..]
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11:04 pm, September 20, 2016
Quote:
Originally Posted by ZamboniChaos
We have a few additional troubleshooting steps on our support site, so I'd take a look at those as well! If none of that works fo [..]
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11:04 pm, September 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Elfred! My first suggestion would be to review this support article and see if that works for you. If not, contact our C [..]
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1:04 pm, September 14, 2016
Quote:
Originally Posted by Hesk
Hello! I'd recommend following these steps, and submitting a support ticket at support.trionworlds.com if you continue to have problems. [..]
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11:04 pm, September 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd recommend giving these troubleshooting steps a try. If those don't work, submit a support [..]
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11:04 pm, August 30, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend checking out this support article and trying the troubleshooting steps listed there. If those don't work [..]
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1:04 pm, August 25, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt to repair your RIFT client before patching again. You can do this by right-clicking on RIFT in the Glyph game list, [..]
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1:04 pm, August 22, 2016
Quote:
Originally Posted by Baelron
Hey Percypus! Please try some of these steps listed on our support site. If they do not assist you in resolving this buzzing sound, th [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to give these troubleshooting steps a try and see if they work for you. If not, submit a support ticket an [..]
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1:04 pm, July 31, 2016
I recently reformatted my system. Fresh install of Windows 10 and Steam and Rift (through Steam)
System has been running great, except I couldn't get sound working in Rift. I'm using a Sound Blast [..]
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11:04 pm, July 23, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Barbarya
a have same error on EU but on NA is work why?
Hey [..]
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1:04 pm, July 22, 2016
Quote:
Originally Posted by Baldr
Hey there! Glad to see that you have attempted some basic steps. I would like to try some suggestions and if that does not work then ple [..]
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1:04 pm, July 15, 2016
Since the patch, I can not access Glyph.
I have tried all the recommended fixes in the General Glyph Troubleshooting guide, running as admin, Adding Glyph as exception to firewall/antivirus, repair [..]
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1:04 pm, June 28, 2016
Quote:
Originally Posted by Hesk
Hello! It doesn't appear that you've submitted a support ticket for this issue yet, and I would urge you to do so at support.trionworlds. [..]
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11:04 pm, June 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend reviewing this support article and make sure you try all of the steps listed there. If those don't work [..]
View
11:04 pm, June 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to give these troubleshooting steps a try. If those don't work, contact our CS team and p [..]
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11:04 pm, June 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Burman! I'd suggest trying some basic Glyph troubleshooting and see if that works for you. If not, contact our CS team [..]
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11:04 pm, June 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Klaatuh! You may want to try these troubleshooting steps and see if any of those work for you.If not, contact our CS te [..]
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11:04 pm, June 7, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to try these troubleshooting steps. If those don't work, contact our CS team directly and [..]
View
11:04 pm, June 4, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having crashing trouble! If none of these basic troubleshooting steps worked for you, contact our CS team di [..]
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11:04 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble with the most recent patch. You may want to take a look at these troubleshooting steps and se [..]
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11:04 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having FPS trouble! If you've tried all of the basic troubleshooting steps located on our support page, go a [..]
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11:04 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, you may want to give these troubleshooting steps a try. If that doesn't work, contact [..]
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11:04 pm, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Intrakit! Some of these troubleshooting steps may help, so I'd take a look and see if there are any you haven't already [..]
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11:04 pm, June 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to give these troubleshooting steps a try if you haven't already. If those don't work, contact our CS tea [..]
View
11:04 pm, May 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hi everyone! If you're still having trouble with this, I'd recommend reviewing these troubleshooting steps and make sure you've t [..]
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1:04 pm, May 31, 2016
Alright, I can't handle these crashes anymore. I can't play for more than 5 minutes at a time. I am tired of this deserter debuff and not getting credit for Warfronts. I have tried all of the standard [..]
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1:04 pm, May 30, 2016
Quote:
Originally Posted by Hesk
Hello! While I cannot investigate each issue individually, it does appear that these crashes are generating crash logs. I'd recommend fol [..]
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11:04 pm, May 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Jordanna! Sorry to hear you're having issues with Glyph. We have some troubleshooting steps on our support page that ma [..]
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1:04 pm, May 26, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble everyone. First, I'd recommend reviewing this support article and confirm you've tried all of the basic cli [..]
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11:04 pm, May 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try these troubleshooting steps and see if that helps at all, but since it appears you're failing to m [..]
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1:04 pm, May 23, 2016
Quote:
Originally Posted by Baldr
Hi there! Thank you for all the information. Lets see what we can do to get glyph running smooth again. https://support.trionworlds.com [..]
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1:04 pm, May 22, 2016
I've been having an issue with Glyph ever since upgrading to Windows 10 a few months ago.
Whenever I attempt to launch Glyph, it will open for a half a second and then disappear and completely close [..]
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1:04 pm, May 22, 2016
Quote:
Originally Posted by Baldr
Hi there! I am sorry that you are having these problems. Especially for such a long time! Please attempt the steps below. If these do no [..]
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1:04 pm, May 22, 2016
Quote:
Originally Posted by Baldr
Hi there! Please follow the steps below to fix this issue. If these do not work please contact our customer support for further assistan [..]
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11:04 pm, May 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! First, I'd review this support article and make sure you try all of the troubleshooting steps l [..]
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11:04 pm, May 19, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble everyone! First, I'd recommend reviewing these troubleshooting steps and make sure you've tried them all. I [..]
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11:04 pm, May 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd give these troubleshooting steps a try and see if any of them help. If not, contact our CS team directly and provi [..]
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1:04 pm, May 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Tacheon! Sorry you're having crashing issues. I'd recommend checking out these troubleshooting steps and see if any of t [..]
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1:04 pm, May 13, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Natia
quite a few guildies have this issue now and the cancelling thing [..]
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11:04 pm, May 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you're having trouble with this. If you're still having problems, you may want to try these troubleshooting step [..]
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1:04 pm, May 9, 2016
Quote:
Originally Posted by Baldr
Good day! I am sorry to see that you are having issues. Try running Glyph as an administrator by right-clicking on your Glyph shortcut [..]
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11:04 pm, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! This is a bug that our team is aware of, and we're still working on a fix. In the meantime, you may want t [..]
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11:04 pm, May 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! The first thing I would suggest is trying the troubleshooting steps we have listed on our support page. If those don't [..]
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11:04 pm, May 3, 2016
Quote:
Originally Posted by ZamboniChaos
We have some troubleshooting steps on our support page that may help improve your FPS, but these types of issues can often be dif [..]
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11:04 pm, April 29, 2016
Quote:
Originally Posted by ZamboniChaos
We have some additional troubleshooting steps that I'd suggest trying, but if they don't help go ahead and contact our CS team di [..]
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11:04 pm, April 28, 2016
Quote:
Originally Posted by ZamboniChaos
For this issue, I generally recommend trying some basic Glyph client troubleshooting initially. If that doesn't work, I'd follow [..]
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11:04 pm, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! The first thing I would suggest is visiting our support page and confirming that you've already tried all of the tr [..]
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11:04 pm, April 14, 2016
So, after the last patch, the game keeps crashing. Sometimes it happens after porting, sometimes while in the middle of an IA, sometimes when I'm just walking around. I already followed all the " [..]
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11:04 pm, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! First, I'd give these troubleshooting steps a try and see if that solves your problem. If not, get in touch with our [..]
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11:04 pm, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If none of the troubleshooting steps on our support page have helped, I'd recommend contacting our CS team so they can [..]
View
1:04 pm, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps on our website that might help you. If not, contact our CS team so they can i [..]
View
11:04 pm, April 2, 2016
Hello,I've been having a difficult time troubleshooting this problem any help would be awesome!
"C:\Program Files (x86)\steamapps\common\RIFT\Games\RIFT\Live\rift.e xe
The application has failed [..]
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11:04 pm, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
The first thing I would do is check and see if you have any pending Microsoft updates. If not, we have some other basic troublesh [..]
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1:04 pm, March 30, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by karlxii
So now this game crashes at least 1-2 times an hour and I have [..]
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10:04 pm, March 18, 2016
Hey everybody!
One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this error and know just how frustrating it can be. Not only d [..]
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10:04 pm, March 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well [..]
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10:04 pm, March 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Sorry for the trouble. We have some basic Glyph troubleshooting steps on our support page that may help, so I'd rec [..]
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10:04 pm, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Seins! We have some basic troubleshooting steps on our support page, so I'd take a look and see if there's anything the [..]
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10:04 pm, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. I see you've already submitted a support ticket, but you may want to t [..]
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10:04 pm, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps for connection issues on our support page. You may want to review those and s [..]
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10:04 pm, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! FPS issues can be difficult to diagnose, but you may want to review some of our troubleshooting steps and make sure you [..]
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10:04 pm, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Teekah! We have some basic Glyph troubleshooting steps on our support page that might help you fix this.If not, get in [..]
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10:04 pm, February 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already have a support ticket in our queue, but I just wanted to provide you with some basic troubleshoo [..]
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10:04 pm, February 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! A 2025 error can be caused by several different things, so you may want to try a few basic troubleshooting steps to se [..]
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10:04 pm, February 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having crashing trouble. I'd review some of our support articles and see if you can find any trou [..]
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