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TrionBrasse: The lag is getting unbearable

11:04 pm, March 26, 2018 Quote: Originally Posted by TrionBrasse Hello folks, The Devs are indeed working on the lag issue, particularly "Ability Lag" which seems the root of many evi [..] View

TrionBrasse: No Rift Prime in my Glyph

10:04 pm, March 18, 2018 Quote: Originally Posted by TrionBrasse This is a really strange issue, and I am sorry that our CS folks have been unable to help resolve it in a few cases. Please DO con [..] View

TrionBrasse: NA/EU UPDATE: Thurs, June 29 - NA at 6:00 AM PDT, EU at 6:00 PM PDT

1:04 pm, June 29, 2017 Quote: Originally Posted by TrionBrasse Hey guys, we have a build coming up that is going through final testing now. This downtime MAY change, but we're pretty sure that [..] View

TrionBrasse: Paid for 19.99 credits but haven't got them

11:04 pm, May 26, 2017 Quote: Originally Posted by TrionBrasse As Artewig suggests, submit a CS ticket and our folks will be happy to investigate for you, as soon as possible! Brasse [..] View

TrionBrasse: Windows 10 Update Issues: use 64 bit if possible!

1:04 pm, April 14, 2017 Quote: Originally Posted by TrionBrasse Some of our players have experienced issues with running Glyph/RIFT after the latest Windows 10 update.While it is a relatively sm [..] View

TrionBrasse: Primal Lord Pounces on PTS!

1:04 pm, April 14, 2017 Quote: Originally Posted by TrionBrasse As of today, a new soul is available on the Public Test Shard for testing and experimentation. The Primal Lord is a powerful melee [..] View

Dead Simon: Glyph of the Shalistiri Temporarily Disabled

10:04 pm, February 2, 2017 Quote: Originally Posted by Dead Simon Quote: Originally Posted by swordkata I was thinking the same exact locations. No offense Tac, but re [..] View

ZamboniChaos: Ticket not getting answered

11:04 pm, October 25, 2016 Quote: Originally Posted by ZamboniChaos Hi there Kaynda! I just reviewed your ticket, and it looks like one of our CS agents just responded. If you still need help, plea [..] View

ZamboniChaos: is there a customer support phone number?

11:04 pm, August 5, 2016 Quote: Originally Posted by ZamboniChaos Since tickets are answered in the order they're received, our response times are dependent on the number of tickets currently in [..] View

ZamboniChaos: In-Game Store issues

11:04 pm, July 20, 2016 Quote: Originally Posted by ZamboniChaos Hi there Graell! I'm sorry it's taking a while for our team to get to your ticket. Our response times have been longer than we'd [..] View

Glyph Beta Patch Notes – June 14, 2016

1:04 pm, June 15, 2016 Glyph Beta has added some very cool new stuff so be sure to opt in to be a Beta tester! UpdatesChanged look and feel of Sign-In dialogues. Streamlined new account creation.Can quickly create a brand [..] View

Fasti: Glyph Beta Patch Notes – June 14, 2016

1:04 pm, June 15, 2016 Quote: Originally Posted by Fasti Glyph Beta has added some very cool new stuff so be sure to opt in to be a Beta tester! Updates Changed look and feel of Sign-In dia [..] View

Carthax: Can't purchase credits

11:04 pm, April 24, 2016 Quote: Originally Posted by Carthax Sorry to hear that you've had so many problems trying to make a purchase. If you've submitted a support ticket, we'll try and get to y [..] View

ZamboniChaos: Character 'black holed' and cannot log in. Rift keeps crashing!

11:04 pm, April 22, 2016 Quote: Originally Posted by ZamboniChaos This problem could have multiple causes, so it's hard to say exactly what's happening here. However, I've confirmed your ticket w [..] View

Multi-Core Beta Initial Setup Solution 1a

10:04 pm, March 16, 2016 my Default Video setup was "Low Quality Renderer" with "Use Low Quality Terrain" If you would Enable the new Exp Multicore then the Character Selection Video rendering of charact [..] View

ZamboniChaos: Can't login...

10:04 pm, February 27, 2016 Quote: Originally Posted by ZamboniChaos Hey there! I noticed you already have a support ticket in our queue, but I just wanted to provide you with some basic troubleshoo [..] View

Your local files can't be upgraded to the current verion"

12:04 pm, October 30, 2014 W-T-F? I was playing last week just fine, I now get this error on BOTH REGIONS. That's not possible! I get this if I patch one region then try to play on the other which hasn't been updated yet, ho [..] View

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