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Tacitus: Spectral Carriage Supply Crate reward: Mislabel or did I miss out on a cool

11:04 pm, August 23, 2017 Quote: Originally Posted by Tacitus Quote: Originally Posted by Mizuki Ayu Notice that in the bottom left I received a "Mounts" re [..] View

TrionBrasse: Hire someone to actually read, handle, and respond to tickets...

1:04 pm, April 14, 2017 Quote: Originally Posted by TrionBrasse Our Customer Service department manages a very large number of inquiries daily, but I am sorry they have not reached yours yet.Tic [..] View

Baldr: item stuck somewhere in shard bank but no response from gm

1:04 pm, March 27, 2017 Quote: Originally Posted by Baldr I apologize for the wait times on our tickets. We have been experiencing an influx of tickets and we are working on getting them respond [..] View

TrionBrasse: Starfall Prophecy Tickets.

12:04 pm, March 8, 2017 Quote: Originally Posted by TrionBrasse Hello all,The SFP tokens and rewards were initially a pre-order bonus only, and one had to preorder pretty early to collect enough [..] View

SO FAR NO HELP FROM SUPPORT -> I Can't Buy Credits In RIFT!

12:04 pm, February 11, 2017 EDIT: So I gave up trying to purchase through paypal or credit card and just launched RIFT through steam and used steam wallet. That at least didn't think I lived in another country... Trion has is [..] View

Ocho: Another Starfall Prophecy Deluxe Edition bug?

11:04 pm, August 4, 2016 Quote: Originally Posted by Ocho Quote: Originally Posted by Seshatar They disabled it, as there was an exploit with the tickets. You will r [..] View

ZamboniChaos: still waiting for my account to accept a payment method.. !!

11:04 pm, April 21, 2016 Quote: Originally Posted by ZamboniChaos I'm afraid I can't offer any additional assistance beyond what our CS team has already provided you in your tickets. However, I d [..] View

customer service...i think not !!

11:04 pm, April 15, 2016 i can't register my credit card to my account... i created a paypal account and was able to register that to my account....but, i can't make a purchase. 4 weeks i have been sending e-mails to suppor [..] View

CM Morgana: RIFT® 5th Anniversary World Event – All Phases Official Rules and Conditi

12:04 pm, March 10, 2016 Quote: Originally Posted by CM Morgana Événement mondial du 5 e anniversaire de RIFT ® – Phase 3 Règlement of [..] View

Ocho: RIFT® 5th Anniversary World Event – Phase 3 Official Rules and Conditions

12:04 pm, March 9, 2016 Quote: Originally Posted by Ocho NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..] View

Ocho: RIFT® 5th Anniversary World Event – Phase 4 Official Rules and Conditions

12:04 pm, March 9, 2016 Quote: Originally Posted by Ocho RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..] View

Ocho: RIFT® 5th Anniversary World Event – Phase 1 Official Rules and Conditions

10:04 pm, March 8, 2016 Quote: Originally Posted by Ocho NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..] View

Ocho: RIFT® 5th Anniversary World Event – All Phases Official Rules and Conditions

10:04 pm, March 8, 2016 Quote: Originally Posted by Ocho NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..] View

Ocho: RIFT® 5th Anniversary World Event – Phase 2 Official Rules and Conditions

10:04 pm, March 8, 2016 Quote: Originally Posted by Ocho RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..] View

can't buy anything with cc

11:04 pm, October 21, 2015 i try with a post here.. so few days ago i tried to buy patron status but there was an error with payment. so i bought a code on another site and redeemed it and all was fine. now are 2 days i try t [..] View

Ocho: Trion/Support Double charged me, refuses to reply to me

11:04 pm, October 1, 2015 Quote: Originally Posted by Ocho Quote: Originally Posted by Gurgi of Prydain Glad it is fixed. I have to admit I'm a little concerned that [..] View

RIFT 3.1: Hotfix #6 3/4/15

10:04 pm, March 4, 2015 RIFT 3.1: Hotfix #6 3/4/15NA: 3/4/15 6:00 AM PSTEU: 3/5/15 2:00 AM GMTCARNIVAL OF THE ASCENDED * Boosted the power of level 65 essences available on the World Event category of the RIFT Store! * Min [..] View

GM Fasti: Unable to update contact a GM issue

10:04 pm, December 27, 2014 Quote: Originally Posted by GM Fasti I closed your ticket for you, and sent an email with some info that may help if you run into issues with future tickets.Thanks! [..] View

GM Fasti: I cannot access my account

10:04 pm, December 20, 2014 Quote: Originally Posted by GM Fasti Thanks for your continued patience everyone! We're working to get this fixed as quickly as possible, and will continue to work with e [..] View

GM Fasti: Impossible to contact a game master ingame

12:04 pm, December 4, 2014 Quote: Originally Posted by GM Fasti Hi there!If you can't submit a ticket in game, you can do so via our support site. Go ahead and submit one via our support site to le [..] View

Cannot create tickets, Tech support told me to deal with it...

12:04 pm, November 6, 2014 Is anyone else not actually able to create in game support tickets? i consistently show a support ticket from almost a year ago. cant get rid of it or close it, and because of it, I can't create new [..] View

CM Morgana: ** Customer Service Wait Times **

11:04 pm, July 31, 2014 Quote: Originally Posted by CM Morgana Hi all,At this time, our Customer Service team is experiencing an extremely high volume of tickets. This means that there are likel [..] View

Loyalty on my account was reset, not looking forward to the ticket wait time

1:04 pm, July 29, 2014 Today I reinstalled Rift and started playing after being away for some months. I found that my loyalty was reduced to 250 from what I think was 7000 or 7250 before. I had a boxed copy and I had a mont [..] View

GM Aithusa: Unable to add payment method

3:24 pm, October 25, 2013 Quote: Originally Posted by GM Aithusa Hey guys, I know this is frustrating, our GM's are doing the best they can to stay on top of tickets. If you haven't alrea [..] View

Daglar: Unable to consume Mercenary gear for favor

12:42 am, October 5, 2013 Quote: Originally Posted by Daglar Quote: Originally Posted by Brutalitiee Still not working, and no respond to tickets. [..] View

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