Rift - Fan Site

Coming back and cant log in..

11:04 pm, June 25, 2017 Very strange. After a long absence I downloaded the game last night. My first attempt at login I went right into the game no problems. My old characters are still there. I logged out for dinner then w [..] View

The Rift Mobile application not available anymore?

11:04 pm, October 12, 2015 Just updated my mobile from Samsung S3 to S6. Downloaded my Authenticator, no probs there. But, then was the turn of the Rift mobile for getting goodies to the game. Surprise surprise, I cannot find i [..] View

Mobile Authenticator / Customer Support

1:04 pm, May 23, 2015 I haven't played in a while, and I had a mobile authenticator on my account. I no longer have my old phone, so I can't log in. I tried removing the authenticator, but I can't for the life of me rememb [..] View

GM Fasti: 6:37 PM CT now, GM please remove GLYPH from my account.

12:04 pm, February 11, 2015 Quote: Originally Posted by GM Fasti If your account had an issue with the Glyph Authentication code, it looks like that has already been resolved. If you're having troub [..] View

Authenticator: Can we use a standard 2FA tool?

12:04 pm, January 19, 2015 tl;dr version: * The Windows Phone Authenticator works, but it's out of sync with the documentation and login screens * I don't know if the Glyph 2FA is some home-rolled thing or uses a trusted stan [..] View

Removal of phone applications

10:04 pm, December 17, 2014 Since Rift mobile, and rift authenticator no longer work and no one will FIX IT, I have removed both application from my phone. This still leave the problem of accessing my account. I can not sign i [..] View

GM Fasti: Lost my phone and authenticator, can't log in

12:04 pm, December 10, 2014 Quote: Originally Posted by GM Fasti Looks like customer support was able to get you squared away. Let us know if you're having any other trouble. Thanks! Ju [..] View

Lost my phone and authenticator, can't log in

10:04 pm, December 7, 2014 I've sent in a ticket #141205-000268 (sent in 12/04/14) and now I'm left with playing the waiting game. I can't log in to Rift or the website on my original account, so I've made this secondary accoun [..] View

Glyph authenticator

1:04 pm, October 6, 2014 Patron is supposed to include live chat capabilities. Guess what, live chat doesn't work. Tried troubleshooting Glyph Authenticator, support pages are out of date and completely worthless. Multip [..] View

Unable to update credit card

1:04 pm, September 19, 2014 I'm a returning player and I tried to update my credit card so that I could become a patron, but it asks for my glyph authenticator. I have a rift authenticator and I'm unable to find a "glyph a [..] View

NO response from "support" after more than a week !

11:04 pm, September 6, 2014 After losing my phone, and thus unable to access the authenticator, I followed the online instructions to recover, with the following result : "Automated removal of your authenticator is not ava [..] View

Ocho: Your Glyph Account: New Login Security Feature

1:04 pm, August 27, 2014 Quote: Originally Posted by Ocho Starting Thursday, we are adding a new security feature to Glyph to help keep your account safe. When you log in from a new computer or a [..] View

Removing authenticator [Incident: 140812-002008]

1:04 pm, August 14, 2014 I would much appriciate if someone who has ability to disable that bloody authenticator could check that case, i am really really angry, first of all my account was hacked, bad things happen, i got ov [..] View

rift Auth question

11:04 pm, August 8, 2014 Anyone know if it's possible to have the Rift Auth app installed on more than one device with the same serial number? Background: with the number of recent hacks I'm looking at adding the authenticat [..] View

GM Aithusa: Im all out of options really need some help

2:24 pm, November 12, 2013 Quote: Originally Posted by GM Aithusa If you would, go ahead and fill out the correct form for removing your authenticator, this should get taken care of right [..] View