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How long does it take for staff to reply to tickets?

1:04 pm, April 6, 2018 I made a ticket concerning my purchase problems, and I googled them afterwards. The SAME problem I am having dates to 2016 if not earlier!!! All the posts are dead end's saying they are still waiting [..] View

Supersampling problem

1:04 pm, April 6, 2018 So I have tried to turn on supersampling. It works, but... not as I expected. It works on edges that are close to vertical (|), such as columns, but doesn't work on edges that are closer to horizont [..] View

Server disconnects

1:04 pm, April 6, 2018 Hey all, Getting multiple server disconnects since yesterday afternoon. I just started playing this game 2 days ago without any problems or disconnects. Rebooted computer, updated drivers, reset mode [..] View

Cant login after Patch: Wrong Game Version

11:04 pm, April 4, 2018 Since the Patch today i cant login on Prime Server, but i can login on Live Server. I got the message that i am using the wrong game version of the client and have to restart Glyph client to update. B [..] View

Fasti: Extra Downtime: 03/29/18 7:30 AM PT

11:04 pm, March 29, 2018 Quote: Originally Posted by Fasti Quote: Originally Posted by Aremos The core-upgrade yesterday didn't work for me. Today I have tried to pa [..] View

Downloaded files are corrupted. (Error #1004)

12:04 pm, March 22, 2018 Trying to update prime gives me error #1004, live worked before I tried all the found fixes like repairing the glyph launcher and the game and I reinstalled the launcher and the game too but i still g [..] View

BigDataDude: Mage Mythical archer skill "Elemental barrage"

12:04 pm, March 11, 2018 Quote: Originally Posted by BigDataDude Quote: Originally Posted by Floh4ever Does anyone know how to use "elemental barrage"? it [..] View

Not connecting to the server stuck at 67% or 74%

12:04 pm, March 7, 2018 Sorry for asking that but not being able to connect on my main gaming computer and get the Title message, never get to the server screen. Have tried reinstalling Glyph, the game and disabling ESET, [..] View

My thoughts about no new players in RIFT

12:04 pm, February 28, 2018 I had once a druid/cleric, don't remember, it was a long time ago, like 2012-13 or something. Leveled him to around 40-45 level. The game was fun. And then i stopped. Now I wanted to play it again. S [..] View

Tacitus: Name Reclaim - Concerns Regarding Older Dims

12:04 pm, February 14, 2018 Quote: Originally Posted by Tacitus Quote: Originally Posted by Refuge I'm aggravated as this is still casually being looked over. Unless o [..] View

TrionBrasse: UPDATED: NAME RECLAIM/RELEASE w/Feb 14 Patch. YER BURNIN' QUESTIONS ANSW

12:04 pm, February 13, 2018 Quote: Originally Posted by TrionBrasse THE ORIGINAL ANNOUNCEMENT POST:It's a new year, and it's time to clear the dusty shelves of names long unused. These names will be [..] View

Launcher and game too large for monitor

12:04 pm, January 9, 2018 Hi All, I recently installed Rift on a PC with Win10. Everything works fine but the launcher and game are too big for either of my monitors. The launcher takes up most of the screen and the game ta [..] View

There was a problem preparing the report (error #2001:0521).

12:04 pm, December 26, 2017 Trying to return to the game. I get this error every single time I try to click play. I click Rift Play button. It goes through the verify or update function. IMMEDIATELY throws up the Rift Erro [..] View

DDoS claims...

12:04 pm, December 16, 2017 So i'm curious how this is a DDoS when we have 2 accounts (housemates account),same connection,1 affected with strange teleports,the other account is fine. tried a different connection,both accounts, [..] View

Fall Creator Update - still a concern or not?

10:04 pm, December 11, 2017 I installed Windows' Fall Creator Update on Saturday and haven't been able to get into the game since. I've posted in the stickied FCU thread in the Tech Support Forum and tried the various ideas, fi [..] View

Archonix: Fae Yule Arrives December 7, 2017

12:04 pm, December 9, 2017 Quote: Originally Posted by Archonix Quote: Originally Posted by Kitzkatz I did put in the ticket and tried to escalate it but it doesn't se [..] View

Glyphclient.exe bad image how to fix?

12:04 pm, December 8, 2017 Hello, Tried to launch Rift today and the Glyph client did an update but stopped about 3/4 the way and now I get an error message that says the the glyphclient.exe is a bad image. Do I have to unins [..] View

Council of Fate reactive not working

12:04 pm, November 28, 2017 I am trying to find a reason and solution of why the reactive in council of fate TD does not work. It changes like it is being pressed but does not spawn the creature so i have to commit ******* for t [..] View

DirectX 11?

12:04 pm, November 24, 2017 I keep reading on forum that some people forced rift to start in DX11. Is there support for this API? MSI Afterburner shows that it's running in dx9. I've tried with both steam and launcher to force i [..] View

End of an Error

10:04 pm, November 15, 2017 Really enjoyed playing Rift the past few years ,but looks like all good things come to an end. For some reason, the update of mid September caused my computer to shut down every time I tried to play. [..] View

Patching tips and tweaks for slow speeds?

12:04 pm, November 2, 2017 Long story short--- my internet has been hitting a usage limit that gets me throttled to 70kbps download speeds for a week or so. (Parenting teenagers is hard mode, seriously) I can work out my " [..] View

A question about guilds transferring servers.

11:04 pm, October 10, 2017 This question isn't about hardware, and instead about the underlying mechanics of a certain feature in the game. If there was a better forum for this, I would appreciate it if it was transferred there [..] View

Weird disconnects

11:04 pm, October 9, 2017 A few hours ago i started to get DC's every 15-30 sec, Cant do anything really except login in and wait for the dc. The really weird part is that i can log into a friends account on my computer and th [..] View

Dimension ****** my game!

11:04 pm, October 9, 2017 I got invited in the affinity fortress dimension, then i tried the call of callweddi to check out vendor price of items. Got a warning i cant use it in a population limited area. Tried to leave the di [..] View

Yaviey: [FIX PENDING] Fortress zone events VP and event rewards

11:04 pm, September 19, 2017 Quote: Originally Posted by Yaviey Update: our team has been working on this but it's been difficult to track down. Therefore, in the past few weeks, they've fixed the pi [..] View

Tacitus: Today i tried to **** myself.....

11:04 pm, September 6, 2017 Quote: Originally Posted by Tacitus This note was included in error.This slash command is not a player facing command, so the change was for internal use. Jump [..] View

RoughRaptors: Today i tried to **** myself.....

11:04 pm, September 6, 2017 Quote: Originally Posted by RoughRaptors This is not a player facing ability, it's an internal, dev only ability and this note was not meant to go live, sorry. [..] View

Tank thoughts

1:04 pm, August 15, 2017 Im returning till Rift after many years. Tried playing on my rouge and cleric but i didnt have any clue what i was doing, since i cant remember anything. Im considering staring over so that i get th [..] View

Rift is shutting down my PC

11:04 pm, August 12, 2017 after the small patch the other day rift has been shutting my PC down after i hit the play button, the splash screen will come up with the Rift logo and then go to a loading screen that appears before [..] View

#Error 5151:5 Glyph update

11:04 pm, August 10, 2017 Hello So I last played RIFT on Tuesday evening, but yesterday when I opened Glyph, it showed that the Glyph launcher had a new update. So I thought fair enough, but when it started the part where it [..] View

Error #1034

1:04 pm, August 10, 2017 I have been tried everything about this problem but still not working. I am able to install Every other game on Glyph, but Rift....is crashing at 61.7mbs and not going further.... Can anyone else [..] View

Yaviey: Can't buy Into the Wilds Pack

11:04 pm, August 9, 2017 Quote: Originally Posted by Yaviey Quote: Originally Posted by Noone1981 Tried it now for a third time.Submitted a ticket. Thank [..] View

Yaviey: [BUG REPORT] Queen's Foci unavailable

11:04 pm, August 9, 2017 Quote: Originally Posted by Yaviey Quote: Originally Posted by Meamir Thought QF was available 24/7. Tried pad at Camp Quagmire on all shar [..] View

Yaviey: Graphic bug with the summerfest costume

11:04 pm, August 7, 2017 Quote: Originally Posted by Yaviey Quote: Originally Posted by Mordrahan When I use the leg costume on my kelari male it shows a strange tex [..] View

Yaviey: Interview with Community Member Seshatar

1:04 pm, August 3, 2017 Quote: Originally Posted by Yaviey We want to get to know the community better and get you to know them, too! Welcome to our new monthly series where we interview vario [..] View

Yaviey: Patcher will not exit

1:04 pm, July 27, 2017 Quote: Originally Posted by Yaviey Quote: Originally Posted by michakin Just tried to get into rift and servers down so I tried to close Gly [..] View

Shard-specific Skinning Issue

11:04 pm, July 24, 2017 Skinning hides on Faeblight, my home shard, is not working for me at the moment. I get no skinning pointer, just the standard arrow. Looting and other gathering works fine. Skinning works fine when on [..] View

Random Black Screen

11:04 pm, July 22, 2017 Playing on brand new laptop. Think it's a Amd r440 with 4gb ram card. But i have no issues with any game other than rift. I've tried all resolutions and graphic settings but keep getting a random bla [..] View

Yaviey: Error #1008

1:04 pm, July 22, 2017 Quote: Originally Posted by Yaviey Quote: Originally Posted by Featherrock Cannot get today's patch to work/finalize.Keep getting the error [..] View

RIFT 4.2: Hotfix #1 7/21/2017

11:04 pm, July 21, 2017 RIFT 4.2: Hotfix #1 7/21/2017ZONES AND EVENTS VOSTIGAR PEAKS * Zone Events: Fixed a bug causing non-final boss kills in Vostigar Peaks zone events to increment the Eternal Weapon quest. * Zone Even [..] View

Glyph just keeps updating and updating

1:04 pm, July 21, 2017 So for today's patch, I got the notice "Glyph has a new version!" So, I updated it. And it just keeps updating, then trying to launch, and updating, then trying to launch, ad nauseum. So I [..] View

Dead Simon: Shark Jumping achievement, locations.

11:04 pm, July 19, 2017 Quote: Originally Posted by Dead Simon Quote: Originally Posted by Noborius Just got a Nightmare Thresher mount and went for jumping. All is [..] View

Dead Simon: Returning...? Your average questions.

11:04 pm, July 19, 2017 Quote: Originally Posted by Dead Simon Quote: Originally Posted by Snugglebunny Zach I think the constant flipping from P2P, F2P, B2P BACK [..] View

External IP address problem

1:04 pm, July 19, 2017 Okay So launched Rift today and pressed play which should take me to the char select screen but a popup window appears saying *your ecternal IP address has changed please exit and reenter your id and [..] View

Error #1008, attempted repair, error #1026, 24GB patch?!

1:04 pm, July 13, 2017 Got the notice of the Glyph update. Ran the update for Glyph, then attempted to patch the game. Error #1008 over and over and over. Tried patching as Europe, no luck. Closed Glyph and re-opened, n [..] View

UI and game setting reset itself, mouse right click not working

11:04 pm, June 28, 2017 Hi, I was building in dimension for a long period of time, and had hubby's account logged in at the same time to hold the building materials, everything was working fine as it used to be until when [..] View

Won't update

11:04 pm, June 21, 2017 I start Glyph (as Admin), click the Update button, then nothing for about 5 minutes. Then I get a popup saying "There was an error accessing game files. Please close all running instances of th [..] View

RiftGedlo Badlands Scarlet Night bug

11:04 pm, June 16, 2017 Hi, So i am trying to complete Scarlet Night, but Veist the character i am supposed to turn it in to has dissapeared, i have tried everything between restarting my game and switching graphics. I have [..] View

Infinitely looping Glyph updater

1:04 pm, June 15, 2017 So a few minutes ago I noticed my Glyph launcher had a popup saying there was a new version available. Stupidly, I decided to log off my clients (that I'd been playing just fine for a few hours) and a [..] View

ZamboniChaos: Eternal hotfix: Why does Glyph keep updating RIFT?

11:04 pm, June 13, 2017 Quote: Originally Posted by ZamboniChaos Hey there! If you've already tried all of the steps located in this support article, go ahead and contact our CS team so they can [..] View

Riftconnect crashes the client

11:04 pm, June 1, 2017 Hey! I've recently come back to the game and wanted to connect some of my social media to Riftconnect, but whenever I type in my info and hit the login button it just crashes my client. I managed to l [..] View

Client Crash when cursor on Bag Bar or open bags

11:04 pm, May 31, 2017 I have just had ten crashes in a row anytime the cursor is near the bag bar or near an open bag. I have tried this on all my characters and its the same thing on everyone of them. Instant crash. Now i [..] View

No characters

11:04 pm, May 23, 2017 So I have come back after quite a long break. Think I perhaps stopped playing back in 2014/2015. I logged in and much to my shock discovered that all my characters have been deleted and I have nothi [..] View

AA is not working for me on Large World Objects like stairs, ground, etc.

1:04 pm, May 13, 2017 No matter what I set for the AA it looks bad as you can tell with the jagged edges in the background. Not sure if there is a way around this or not. With Max everything including sliders forced max h [..] View

There was an error downloading streaming updates #3192

11:04 pm, May 12, 2017 Hi all. I just reinstalled Rift from Steam after a few years. It's on my D drive because my D drive is an SSD and my C drive is not. Every time I click play it goes to verifying, then it says " [..] View

Windows update won't let me log in!

11:04 pm, May 12, 2017 I downloaded the new WIndows Update for Windows 10 this morning and now when I hit play all I get is Rift has encountered an error. I've updated video drivers. I've repaired Glyph, uninstalled Glyph A [..] View

ZamboniChaos: There was an error downloading streaming updates #3192

11:04 pm, May 12, 2017 Quote: Originally Posted by ZamboniChaos Hey there! If you're still having trouble, I'd recommend contacting our CS team so they can investigate further. When you do, mak [..] View

TrionBrasse: ascended essentials pack free code

1:04 pm, May 12, 2017 Quote: Originally Posted by TrionBrasse Well in that case, and as long as you were logged into Glyph when you tried claiming it, time to file a CS ticket! support.trionwo [..] View

Error 3300 while patching

11:04 pm, May 10, 2017 Hello, Once again I'm experiencing an issue updating - last time the patch was stuck at 15 seconds remaining and (if restarted) re-downloaded the entirety of the patch again (and again and again). N [..] View

Rise of the Phoenix

1:04 pm, May 10, 2017 Hi, I tried to solo this today. Somehow I only ended up with 4/5 eth free and no more mobs to drop keys. How did this happen? do the keys not stack? Did i miss looting a key? I am nearly positive I l [..] View

Can't add a payment method

1:04 pm, May 9, 2017 I have tried to add my credit card for a payment method. Put all the information in, hit send, and nothing happens. I do have ublock, adblock and noscript which I either turned off or did the tempor [..] View

ZamboniChaos: Incredible Performance Loss

11:04 pm, May 8, 2017 Quote: Originally Posted by ZamboniChaos Have you already tried updating your video card drivers? If not, you can find steps on how to do that in this support article. I [..] View

Spinning continuously

11:04 pm, May 7, 2017 I've had some bug where I'm spinning continuously to the left. This has happened twice today. Once in a dungeon, once in Tempest Bay. Happened while moving both times so seemed maybe to be triggere [..] View

Steam Content Locked Error

11:04 pm, May 5, 2017 *EDIT: I fixed it by disabling my anti-virus for 10 minutes whilst attempting to verify the files again and it completed without a problem, though why it would happen now when I've never had an issue [..] View

Can a Dev pls fix this

1:04 pm, April 30, 2017 So the game is unplayable for a Justicar, we are about a month of gameplay behind every other class. They get to use their 2handed weapon with OP stats, and we do not, UNLESS, we grind out the quest u [..] View

Nameplates and Supersampling

1:04 pm, April 29, 2017 It seems that I can only get non-blurry nameplates (on everyone) when I have supersampling AA on. However, my computer isn't the best and I fear that if I do any group activities the FPS will tank. D [..] View

corrupted files

11:04 pm, April 28, 2017 I reinstalled Glyph like 5 times. I get the same error with corrupted files. I tried with right click, there is no recover option. (even deleted RIFT folder in appdata). I have windows 10 installed no [..] View

Addons missing

1:04 pm, April 20, 2017 Hello, Yesterday for some reason game showed me Terms and conditions, and game settings were reset, then ingame I found out that I dont have addons anymore. When I click on Addons folder button ing [..] View

Glyph not launching?

11:04 pm, April 13, 2017 Debated posting this here because it is technically Glyph and not Rift, but... After the Creators Update, Glyph just won't launch. At all. Clicky click, it thinks for a second, then just... doesn't l [..] View

Nvidia 4k Support and Scaling.

1:04 pm, April 13, 2017 Does Rift have 4k support at all? When I tried to load the game in 4k, there was no scaling option that I could see, the menus and skill bars were so small, it was virtually unplayable. I bout the gam [..] View

Tacitus: Can they do something to fix crafting rifts?

1:04 pm, April 13, 2017 Quote: Originally Posted by Tacitus Quote: Originally Posted by Balidin It seems to be after 40+ players complete the same rift then anyone [..] View

ZamboniChaos: Rift cannot connect to game server on EU

11:04 pm, April 12, 2017 Quote: Originally Posted by ZamboniChaos Hey there! If you've already tried these troubleshooting steps, I'd submit a support ticket and attach your network test results [..] View

Glyph stuck minimized. Tried everything under the troubleshooting section

11:04 pm, April 10, 2017 I've tried everything under the trouble shooting section. The glyph launcher is just staying minimized and I can't force it to maximize. I have even tried launching it through nvidia geforce experienc [..] View

Can't buy anything on the shop I'm EU not US let me use my €

1:04 pm, April 10, 2017 Hello, My friend and me are new players, but we need your help, we both are in EU but my cash shop is in € but my friend has $ everywhere. He can't buy anything nor link any Paypall account [..] View

Glyph/Rift patcher recovery?? How?

1:04 pm, April 4, 2017 I keep getting an error saying I need to go to the rift patcher and click recovery or some such... well this is glyph now, right? I'm not seeing anything resembling a recovery option. And before you s [..] View

game crashes before character screen

1:04 pm, April 1, 2017 So im trying to return to Rift after being away for a long time, I download the game, and I cannot enter the character screen, my PC is more powerful than the one I used a year ago, so its not my hard [..] View

Account Currently Unavailable?

10:04 pm, March 25, 2017 I keep getting this message when I try to go to my account to start a ticket. :mad2: I tried to purchase from the Rift store and it won't allow me to do that either:grrrrr: It said there is a security [..] View

Logged off and logged on over and over

10:04 pm, March 10, 2017 Hi, please see below screenshot of my character logging off and on over and over. This seems to have started after I deleted an old character and renamed my new one the same name. Is there any way t [..] View

Snedhepl: LFR feedback

12:04 pm, March 3, 2017 Quote: Originally Posted by Snedhepl Unfortunately we can't force players to click accept."After that i tried to figure out how i am supposed to requeue to get the 2 [..] View

Dead Simon: Eliminating Maguk Representative with no notice is a bad move

10:04 pm, March 2, 2017 Quote: Originally Posted by Dead Simon Quote: Originally Posted by Dead Simon Please spend any tickets you have as when he goes away next ti [..] View

SO FAR NO HELP FROM SUPPORT -> I Can't Buy Credits In RIFT!

12:04 pm, February 11, 2017 EDIT: So I gave up trying to purchase through paypal or credit card and just launched RIFT through steam and used steam wallet. That at least didn't think I lived in another country... Trion has is [..] View

Change Country?

12:04 pm, February 9, 2017 Im trying to purchase the essentials. however, i do not have a payment method available yet. I tried 2 credit cards, (Can not verify address) I tried paypal, (Account country does not match Paypal cou [..] View

BUGGED Battle of Saint Taranas BUGGED

12:04 pm, February 4, 2017 I did the go to the front lines, defeat Gedlo forces 20/20, Use the Dragonslayer Ballista, Weaken Garn with Armor Piercing Bolt, Fall back to the second armor Piercing bolt, Chain Garn to Iron Pi [..] View

Unable to update

10:04 pm, January 18, 2017 I can see the Update behind the login screen, but as soon as I login - the update changes to play. Rift loads to 85% then says to run the patcher as a new version may be available. I have done a rep [..] View

Snedhepl: Crashing when i try to log on to my cleric

12:04 pm, January 16, 2017 Quote: Originally Posted by Snedhepl Assuming you sent in your crash reports I can look into it tomorrow. Assuming you haven't. Log into your cleric, crash and send in [..] View

It looks like you’re logging in from a new location problem Please Help.

12:04 pm, January 14, 2017 Hi guys i am new player. I created Rift account and entered game few hours ago and all was fine until i logged off. When i tried to log in again i was asked for my code because i got window with this [..] View

Dead Simon: Trion - HUGE problem - MULTIPLE MAIL items - Attention plz

12:04 pm, January 14, 2017 Quote: Originally Posted by Dead Simon Quote: Originally Posted by Onebutton Hey all, this is a very bad problem.. Please take a look at thi [..] View

Game Crash - Run Recover Tool

10:04 pm, January 12, 2017 I tried starting a new character to bring myself back up to speed and to try a new class as a defiant. I got to the section of the questing where you need to talk to the porticulum master in Freemarch [..] View

Accused of fraud

10:04 pm, January 12, 2017 It all began with the fact that I wanted to buy diamonds, but it did not go. Seconds later, I was told that my account is under observation and I suspected Trion to have deceived! This is really incom [..] View

ZamboniChaos: Game Crash - Run Recover Tool

10:04 pm, January 12, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Please take a look at this support article and make sure you've tried all of the steps listed there. If that doesn't h [..] View

Crashing on any instance load (IA, Dungeon, Etc)

12:04 pm, January 12, 2017 I can port from place to place, but when the queue pops for a dungeon or ia, it gives me the option to teleport like it always did. I click teleport to zone-in, rift crashes every time. Any IA I try. [..] View

Rift crashing on trying to hit play after todays hotfix and glyph update.

12:04 pm, January 12, 2017 I have windows 7, and I had no problems with doing the hot fix update to the game today, but then when it was done told me there was an update on glyph. So I did what I always do and update that. When [..] View

Unable to progress on Quest: "Just one more turn" in Ashenfell

12:04 pm, January 12, 2017 Is anyone else experiencing being unable to progress the (Mega Manugo) quest in Ashenfell, "Just one more turn"? I click 6 or more times per second, and the progress meter will only drop. I [..] View

ZamboniChaos: Error causing graphical bugs with rift

10:04 pm, January 7, 2017 Quote: Originally Posted by ZamboniChaos Hi there! I'd take a look at this support article and make sure you've tried all of the troubleshooting steps listed there. If yo [..] View

1038

10:04 pm, January 6, 2017 Again... Open glyph... update button Log in on char.. update button initializing Rift.. and freeze. waiting long enough while in freeze mode.. error 1038 Fix... 1 log in on char, hit update [..] View

Odd Crashing

12:04 pm, December 31, 2016 Whats is happening. Our guild merged with another guild and today I left the old guild and joined the new one. However as soon as I accepted the invite and saw the fanfare and confetti the game crashe [..] View

60 Boost Porticulum

12:04 pm, December 26, 2016 I'm sorry if I'm in the wrong place. This may not be a tech problem. I took the 60 boost. But no I don't have the links in the Porticulum to get anywhere. I have tried to run to places, but this is ju [..] View

Error 2024 on 12/23

12:04 pm, December 24, 2016 Rift crashed and I had to restart my PC. Now when I try to log back in, I get "There was an error receiving data. Please try again. (Error #2024)" I can't repair since I can't login. I hav [..] View

Steam Overlay not working

12:04 pm, December 24, 2016 Tried to purchase the new expansion today after downloading the game, and the Steam overlay doesn't load properly. I can tell it's trying to load, the cursor changes and I can't interact with the gam [..] View

TrionBrasse: STOP BUYING LOCKBOXES

12:04 pm, December 23, 2016 Quote: Originally Posted by TrionBrasse There is discussion about lockboxes in every game that offers them... and that is most MMOGs. In an era where people are less like [..] View

Forums

Has anyone tried to redeem a RIFT NT edition code from Steam onto an account?

Dec 3, 2014, 12:34 pm I've heard that if I buy the NT pack via Steam, it gives a redeemable code. Can this code be applied by anyone to any account? Or its only for the account that purchased the code, and any other accou[..] View

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