3:37 am, October 9, 2013
Quote:
Originally Posted by Elrar
Thanks for pointing this out - we've made sure that the older Trial Shards have been unlocked for returning players as well, ch [..]
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3:15 am, October 9, 2013
Quote:
Originally Posted by Elrar
How did I miss this gosh darn adorable thread this morning?Hahaha - thanks for sharing :)
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12:22 pm, October 8, 2013
Quote:
Originally Posted by Elrar
Failed at hitting post :D All shards are back online now following the update - have fun!
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12:18 pm, October 8, 2013
Quote:
Originally Posted by Elrar
I know a lot of us wanted it too - happy we finally had the opportunity to oblige :DEnjoy,
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12:00 pm, October 8, 2013
Quote:
Originally Posted by Elrar
Hey guys,I think I've been helping channel some of your requests through CS but just now saw this thread thanks to a PM.There i [..]
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11:18 am, October 8, 2013
Quote:
Originally Posted by Elrar
All European shards are now offline while we begin the update & upgrades - I'll be back in a bit with an update, thanks [..]
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11:03 am, October 8, 2013
Quote:
Originally Posted by Elrar
Thanks for your shows guys :)
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10:44 am, October 8, 2013
Quote:
Originally Posted by Elrar
Shards are unlocked & the update is complete! Please Note: Patch Notes may not be accurate at this time due to changes [..]
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10:44 am, October 8, 2013
Quote:
Originally Posted by Elrar
Good evening!The NA region shards will be coming offline tomorrow, 6/13/13, at 8:00am PDT for 2.3 Hot Fix #1. The estimated dow [..]
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10:40 am, October 8, 2013
Quote:
Originally Posted by Elrar
If you live in the UK & you're still saying GMT for your time zone you would be incorrect - you are in BST or British S [..]
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10:36 am, October 8, 2013
Quote:
Originally Posted by Elrar
If no prior commitments interfere I fully intend to be there :) Cheers,
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9:55 am, October 8, 2013
Quote:
Originally Posted by Elrar
Hey guys, We're trying to track down the cause right now - not everyone is experiencing these issues and it's not consistent. [..]
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9:51 am, October 8, 2013
Quote:
Originally Posted by Elrar
Hey all - Just an update before we go into the weekend :)We know Customer Support wait times remain long due to overwhelming de [..]
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9:39 am, October 8, 2013
Quote:
Originally Posted by Elrar
It may have a little something to do with... http://community.riftgame.com/en/201...r-4th-of-july/ Happy 4th of July! (AKA to [..]
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9:39 am, October 8, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by Talila
We really need a section where people can post events [..]
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9:18 am, October 8, 2013
Quote:
Originally Posted by Elrar
Hi all!All European shards will be coming offline tomorrow, 6/16/13, at 1:00 am GMT for a quick restart. The estimated downtime [..]
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9:10 am, October 8, 2013
Quote:
Originally Posted by Elrar
Hi all!The EU region shards will be coming offline today, 6/15/13, at 1:00 am GMT for 2.3 Hot Fix #2. The estimated downtime wi [..]
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9:08 am, October 8, 2013
Quote:
Originally Posted by Elrar
We're aware - this is just a display issue that we'll be fixing in the next update!Thanks,
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8:54 am, October 8, 2013
Quote:
Originally Posted by Elrar
Hey all,Update is going a bit over - going to say it might be another 45 minutes, will update once I have more information. Tha [..]
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8:36 am, October 8, 2013
Quote:
Originally Posted by Elrar
Greetings Ascended!We have a fun little event running for the next few days in Silverwood & Freemarch on all shards. Ea [..]
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2:14 am, October 8, 2013
Quote:
Originally Posted by Elrar
Hey guys,We're working to get this issue resolved - until then it may happen, and we know it sucks when you have a very long po [..]
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2:51 pm, October 7, 2013
Quote:
Originally Posted by Elrar
We can change the maximum server capacity & this would change the scale used for displaying low/medium/high, but we by [..]
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2:55 am, October 7, 2013
Quote:
Originally Posted by Elrar
Hey Khallan,Please go ahead and contact Customer Support via live chat - I haven't seen any additional reports from others at t [..]
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2:54 am, October 7, 2013
Quote:
Originally Posted by Elrar
The day we launched 2.3/F2P I was walking out of the office to head home and a Mallard flew out of the bushes - I laughed prett [..]
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2:53 am, October 7, 2013
Quote:
Originally Posted by Elrar
Guys,Opening an entire new Server Cluster is a huge decision.Those who play on that new Server Cluster would only be able to ta [..]
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2:53 am, October 7, 2013
Quote:
Originally Posted by Elrar
There is one main scavenger hunt quest for each zone - the quests are level 50 so everyone can get XP from them.You'll definite [..]
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2:52 am, October 7, 2013
Quote:
Originally Posted by Elrar
Hi guys!The North American region shards will be coming offline tomorrow morning, 8/14/13, at 7:00am PDT for 2.3 Hot Fix #15. T [..]
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2:47 am, October 7, 2013
Quote:
Originally Posted by Elrar
RIFT 2.3 Hot Fix #15 - 8/14/13 GENERAL* Fixed a client crash that could occur during loading screens.* You now once again will [..]
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2:47 am, October 7, 2013
Quote:
Originally Posted by Elrar
We are aware of this issue and trying to get it resolved - for now you can contact our support team out-of-game @ https://suppo [..]
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2:32 am, October 7, 2013
Quote:
Originally Posted by Elrar
Great news! We were able to find a workaround enabling us to resolve the issue much earlier than anticipated. All North Americ [..]
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2:13 am, October 7, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by gmartinqc
I owned SL pre f2p patch and now those souls are u [..]
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1:50 am, October 7, 2013
Quote:
Originally Posted by Elrar
Hi guys! The North American region shards will be coming offline tomorrow morning, 7/31/13, at 7:00am PDT for 2.3 Hot Fix #13 [..]
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1:49 am, October 7, 2013
Quote:
Originally Posted by Elrar
All EU shards are now offline while we commence with the update!
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1:27 am, October 7, 2013
Quote:
Originally Posted by Elrar
I'll see if I can get him to make another appearance :p
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1:16 am, October 7, 2013
Quote:
Originally Posted by Elrar
Hey guys,I'm working to get the post updated today & contact all teh winners via the email address listed in the accoun [..]
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12:34 am, October 7, 2013
Quote:
Originally Posted by Elrar
And the update is now complete - all shards are now online, welcome back!Have a great afternoon, evening, and good night :)
[..]
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12:33 am, October 7, 2013
Quote:
Originally Posted by Elrar
Hey guys, In addition to my post above - I want to step in here with some food for thought. - Disagreeing with the opinions o [..]
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12:21 am, October 7, 2013
Quote:
Originally Posted by Elrar
Hey all,This should now be working again - we had some unforseen interference caused by improvements we're working to make to r [..]
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12:07 am, October 7, 2013
Quote:
Originally Posted by Elrar
Hi guys! The North American region shards will be coming offline tomorrow morning, 7/18/13, at 8:00am PDT for 2.3 Hot Fix #10. [..]
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11:58 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hi guys!The North American region shards will be coming offline tomorrow morning, 8/9/13, at 8:00am PDT for 2.3 Hot Fix #14.5. [..]
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11:56 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hey everyone,Please do not roll back the update if you are not comfortable doing so. The team is working to resolve this issue [..]
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11:14 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by 00delusions00
..its frustration because we like your game so [..]
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11:11 pm, October 6, 2013
Quote:
Originally Posted by Elrar
We have identified this issue first began in January, we now have the ability to see when it happens and have a general underst [..]
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10:56 pm, October 6, 2013
Quote:
Originally Posted by Elrar
The update has completed & all shards are now online - welcome back and have fun!Also - be sure to take advantage of li [..]
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10:28 pm, October 6, 2013
Quote:
Originally Posted by Elrar
All European shards will be coming offline on 11/07/13 at 1:00 am GMT for an update & additional server maintenance - T [..]
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9:27 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by ImCheapSoWhat
So, did the f2p, really enjoying the game. Bou [..]
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9:23 pm, October 6, 2013
Quote:
Originally Posted by Elrar
As Tacitus stated (and I advise our Developers to do before they start posting) - we never confirm read-receipts because as har [..]
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8:52 pm, October 6, 2013
Quote:
Originally Posted by Elrar
It's a small subset of items that have a tint added to them - would probably be faster to fix the issue than take the time to t [..]
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8:36 pm, October 6, 2013
Quote:
Originally Posted by Elrar
While I'm not sure where you're from - for most of us saying things like:- Calling someone a worm- Telling multiple people to * [..]
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8:06 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hi guys!The North American region shards will be coming offline later this morning, 7/10/13, at 8:00am PDT for 2.3 Hot Fix #9. [..]
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8:04 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by EchoesIE
I like to think of Elrar, like with giant eagles wi [..]
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7:47 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hey all, We've partially fixed this issue - meaning that most should not get repeatedly disconnected, though some disconnects [..]
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7:28 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hey guys,We're looking into this - we'll try to get it resolved as soon as we can, thanks :)
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6:30 pm, October 6, 2013
Quote:
Originally Posted by Elrar
We were working to get these put back up on the website last I heard - I need to go check & see where that's at, might [..]
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6:22 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hey all,Thanks for sharing these details and running the tracerts - our Network Engineering team is currently investigating.I'v [..]
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6:00 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hey everyone, Apologies for the delays in getting another update - the connectivity issues are impacting us in our studio as w [..]
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5:58 pm, October 6, 2013
Quote:
Originally Posted by Elrar
All European shards will be coming offline on 27/07/13 at 1:00 am GMT for an update - The estimated downtime window is ** 45 Mi [..]
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5:50 pm, October 6, 2013
Quote:
Originally Posted by Elrar
All European shards will be coming offline on 9/8/13 at 1:00 am GMT for an update - The estimated downtime window is ** 45 Minu [..]
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5:13 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Thanks for this thread and sharing your stories :) I know I always appreciate the countless times when players have informed m [..]
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4:17 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hi guys!The North American region shards will be coming offline tomorrow morning, 7/26/13, at 8:00am PDT for 2.3 Hot Fix #12. T [..]
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4:01 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hey guys,Unexpected downtime, especially when not particularly "brief" in any way, is never fun - we know you w [..]
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2:52 pm, October 6, 2013
Quote:
Originally Posted by Elrar
The data is still there, this appears to be a display issue.Our apologies this slipped past our radar - we'll get it fixed in t [..]
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2:14 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Heya Khitteh,Sorry to hear you're having trouble getting in touch - I'll take a look at the Community inbox when I get into the [..]
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12:07 pm, October 6, 2013
Quote:
Originally Posted by Elrar
Hey guys, We can't do everything at once - not at least if we want to make any significant progress in improving any one calli [..]
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11:53 am, October 6, 2013
Quote:
Originally Posted by Elrar
Hey all,If you could - please run a tracert and PM the results to me, instructions can be found here:https://support.trionworld [..]
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10:27 am, October 6, 2013
Quote:
Originally Posted by Elrar
We're aware of the current connectivity issues with the RIFT Mobile app - the team is working on it :)Thanks all,
[..]
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9:44 am, October 6, 2013
Quote:
Originally Posted by Elrar
The shards are now offline while the update proceeds - as a reminder this is an extended maintenance with our ETA expected to b [..]
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8:50 am, October 6, 2013
Quote:
Originally Posted by Elrar
Hi guys!The North American region shards will be coming offline later this morning, 7/2/13, at 8:00am PDT for 2.3 Hot Fix #8. T [..]
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4:08 am, October 6, 2013
Quote:
Originally Posted by Elrar
Shards are now offline while we commence with the updating!
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3:06 am, October 6, 2013
Quote:
Originally Posted by Elrar
Hey guys, The back-and-forth needs to stop - we'll hand out time outs if we have to. We want to keep this discussion construc [..]
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1:00 am, October 6, 2013
Quote:
Originally Posted by Elrar
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12:08 am, October 6, 2013
Quote:
Originally Posted by Elrar
Hi Taezya,Currently, there's no way to obtain Credits without a credit card/paypal or buying REX from players in-game.RIFT Game [..]
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8:53 pm, October 5, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by Olah29
what about those that went thru hell and back hunting [..]
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7:08 pm, October 5, 2013
Quote:
Originally Posted by Elrar
This is an issue we're currently in the process of fixing - it might take a while but we hope to have it resolved this evening. [..]
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7:08 pm, October 5, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by megathalios
I played today @Uknown, hero rises chronicle, th [..]
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4:25 pm, October 5, 2013
Quote:
Originally Posted by Elrar
I prefer a less subtle approach when it comes to vengeance... But otherwise 100% exactly how it went down...! :D
[..]
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1:42 pm, October 5, 2013
Quote:
Originally Posted by Elrar
Hey guys,Obviously things are pretty busy with today's launch - some lag is likely, but we're definitely not happy when it occu [..]
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7:44 am, October 5, 2013
Quote:
Originally Posted by Elrar
RIFT 2.3 Hot Fix #14.5 - 8/9/13 GENERAL* Tempest Bay continues to revive after its long isolation. It aims to be the fashion ce [..]
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5:58 am, October 5, 2013
Quote:
Originally Posted by Elrar
Good evening all, Given we're now in our second evening and I've seen no shortage of reports both in & out of game I w [..]
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4:41 am, October 5, 2013
Quote:
Originally Posted by Elrar
Hey all, Once again this does appear to be improving but it's possible some may still be impacted. We'll continue to investig [..]
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3:41 am, October 5, 2013
Quote:
Originally Posted by Elrar
Lol Seebs, ever the observant & technical one - this would be 1,000,000 Planar Attunement XP to your total Planar Attun [..]
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2:32 am, October 5, 2013
Quote:
Originally Posted by Elrar
Greetings! Last week we faced the tough decision to turn Akala & Icewatch into trial shards, requiring their players to [..]
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2:24 am, October 5, 2013
Quote:
Originally Posted by Elrar
All EU shards are now offline while we proceed with the update!
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12:40 am, October 5, 2013
Quote:
Originally Posted by Elrar
As I mentioned in the official event thread - sorry guys:
Quote:
Originally Posted by Elrar
[..]
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10:16 pm, October 4, 2013
Quote:
Originally Posted by Elrar
Hey all,We were able to reproduce the issue internally - we're working on making a new client now which we'll test to see if th [..]
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9:50 pm, October 4, 2013
Quote:
Originally Posted by Elrar
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9:33 pm, October 4, 2013
Quote:
Originally Posted by Elrar
Hey all,We just needed to update our RIFT Store backend - some of these items weren't expected to go out next week, but YAY ext [..]
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9:24 pm, October 4, 2013
Quote:
Originally Posted by Elrar
Greetings Ascended! With next week's Hot Fix we will be changing the Patron Passes available in the RIFT Store to grant 7,000 [..]
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8:58 pm, October 4, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by Lazarrk
What's the topic today Elrar?
Going t [..]
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7:42 pm, October 4, 2013
Quote:
Originally Posted by Elrar
Raptr is Always good to be safe than sorry though :)Cheers,
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6:59 pm, October 4, 2013
Quote:
Originally Posted by Elrar
Light up the skies of Telara with 31 flavors of fireworks! To celebrate our Independence Day here in the United States were in [..]
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6:46 pm, October 4, 2013
Quote:
Originally Posted by Elrar
I was thinking banh-mi (vietnamese sandwich) & beer - have a great place down the street and it's been a while!
[..]
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5:27 pm, October 4, 2013
Quote:
Originally Posted by Elrar
You only have a chance for the extra loot at the completion of a Zone Event you participated in - we have seen some reports tho [..]
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10:12 am, October 4, 2013
Quote:
Originally Posted by Elrar
All shards are unlocked & online - welcome back, have fun!
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7:58 am, October 4, 2013
Quote:
Originally Posted by Elrar
We're looking into this right now - hang tight!
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3:15 am, October 4, 2013
Quote:
Originally Posted by Elrar
Quote:
Originally Posted by Sezarth
8/12 is Monday, not Wednesday.
What e [..]
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11:12 pm, October 3, 2013
Quote:
Originally Posted by Elrar
Shoot us another message on Twitch if you still don't have it - that's the easiest way for us to check our list and fix you up! [..]
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7:57 pm, October 3, 2013
Quote:
Originally Posted by Elrar
Hey all,We're happy to have PaySafe as an available option for our European players, however, we will look into why specific re [..]
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7:26 pm, October 3, 2013
Quote:
Originally Posted by Elrar
Shards are unlocked and the update is complete - welcome back & have fun!
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7:05 pm, October 3, 2013
Quote:
Originally Posted by Elrar
Hi all, Currently we're looking into an issue causing some players to be unable to login to the game or any of our online serv [..]
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