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Fasti: @Brasse.... I don't know what to do anymore....

10:04 pm, February 28, 2018 Quote: Originally Posted by Fasti Quote: Originally Posted by Dreezee I just want to spend money. I am pretty sure I spend more money than 9 [..] View

Can't buy anything on the shop I'm EU not US let me use my €

1:04 pm, April 10, 2017 Hello, My friend and me are new players, but we need your help, we both are in EU but my cash shop is in € but my friend has $ everywhere. He can't buy anything nor link any Paypall account [..] View

SO FAR NO HELP FROM SUPPORT -> I Can't Buy Credits In RIFT!

12:04 pm, February 11, 2017 EDIT: So I gave up trying to purchase through paypal or credit card and just launched RIFT through steam and used steam wallet. That at least didn't think I lived in another country... Trion has is [..] View

Change Country?

12:04 pm, February 9, 2017 Im trying to purchase the essentials. however, i do not have a payment method available yet. I tried 2 credit cards, (Can not verify address) I tried paypal, (Account country does not match Paypal cou [..] View

Accused of fraud

10:04 pm, January 12, 2017 It all began with the fact that I wanted to buy diamonds, but it did not go. Seconds later, I was told that my account is under observation and I suspected Trion to have deceived! This is really incom [..] View

unable to complete my purchase

12:04 pm, December 4, 2016 Hello, i wrote ticket 2 days ago. Still waiting for response. Meanwhile i would like ask why i cant pay with my credit card or paypal for the new expansion ? I tried to pay for patron too, but fail. [..] View

Won't let me buy Starfall

12:04 pm, November 24, 2016 "Unable to complete your purchase" is what it shows me. The money exist it even lets me buy credits without any issues but won't let me buy the expansion. I've tried using VISA and paypal no [..] View

account problem kinda resolved..next !!

1:04 pm, April 26, 2016 still not able to add my card details to my account, but managed to add a paypal account, which seems to work, got my subs back up and was able to make a purchase...next.. why is it that my char is o [..] View

Payment pending on PayPal

1:04 pm, April 24, 2016 As the title says, tried to buy credits through paypal - payment is pending. Tried Live Chat didn't get me anywhere, tried making tickets same answers as usual. An ETA on how long it's going to tak [..] View

still waiting for my account to accept a payment method.. !!

11:04 pm, April 21, 2016 6 weeks now i've been trying and waiting to get a new payment method onto my account. no joy at all !! still i can't get my card details too add to my account, i try paypal, but can't make a purchase [..] View

ZamboniChaos: still waiting for my account to accept a payment method.. !!

11:04 pm, April 21, 2016 Quote: Originally Posted by ZamboniChaos I'm afraid I can't offer any additional assistance beyond what our CS team has already provided you in your tickets. However, I d [..] View

customer service...i think not !!

11:04 pm, April 15, 2016 i can't register my credit card to my account... i created a paypal account and was able to register that to my account....but, i can't make a purchase. 4 weeks i have been sending e-mails to suppor [..] View

Trion took money from my paypal account without my approval!

10:04 pm, March 4, 2016 So, i have my paypal account linked simply to buy gems and such on my own accord...this past month i just so happen to transfer more than $20 into Paypal for online shopping and suddenly you guys took [..] View

Credit Purchasing problem

1:04 pm, October 18, 2015 Hello. I want to purchase some credits on rift, but I'm getting: Unable to complete purchase on rift site (using paypal) and WE'RE SORRY. There was a problem completing this purchase. This may be beca [..] View

Unable to complete your purchase!

1:04 pm, October 17, 2015 I have tried using my paypal, And my creditcard. They both give me errors on the Rift site! All i want to do is buy patron >< have had this account since day one, just returning now. I h [..] View

Payment Methods Declined

1:04 pm, October 13, 2015 Request #387656 Hoping I can get this fixed to purchase the primalist pack! I have tried to purchase the Primalist Pack via multiple payment methods (PayPal, 2 different CCs, carrier pidgeon) and th [..] View

Glyph new policy stuff

11:04 pm, August 25, 2015 so i getting this mail because i wanted to change email adress : Hello, Thank you for contacting us regarding your Glyph account. I'm sorry, but we are unable to verify information via Pictures. We [..] View

Payment issues ?

1:04 pm, July 16, 2015 During the original up time yesterday I attempted to add patron time to my wife's account as hers had ran out. I tried to add new payment methods and it was not working for what ever reason. I attemp [..] View

Cannot purchase anything off of Glyph client or website - Glory of the Ascended Pack

11:04 pm, June 16, 2015 Hi there I have been trying to purchase the Glory of the Ascended Upgrade Pack (The one that is normally $99), and it keeps on saying my payments are failing. I have tried using my PayPal account to [..] View

Unable to purchase Upgrade Bundle via PayPal

1:04 pm, June 15, 2015 Seeing as there's a huge sale on upgrade packs right now, I figured it'd be a good time to drop a bit of money on this game and improve my experience. I prefer not to use credit cards for online purch [..] View

Does this game actually want paying customers

11:04 pm, June 12, 2015 Once upon a time a husband and wife decided to start playing a game - if was beta and a bit rough but the game showed promise and they had a lot of fun. Over time they were loyal subscribers and thei [..] View

GM Fasti: Money Taken from my account and live chat wont work

10:04 pm, December 27, 2014 Quote: Originally Posted by GM Fasti Hey there, I can get this fixed up for you, but can you update your ticket with the email address used for your PayPal account? Tha [..] View

Money Taken from my account and live chat wont work

10:04 pm, December 26, 2014 Hello, last night i found out total of £150 had been taken from my paypal account and transfered to Trion I've not played or logged into Rift or Trion services for a long time so this is com [..] View

GM Fasti: Can't save payment method.

12:04 pm, December 26, 2014 Quote: Originally Posted by GM Fasti Hey!Sorry for any confusion regarding purchase errors, but there are security measures taken to protect accounts against fraudulent c [..] View

REX purchase with steam wallet issue

10:04 pm, December 17, 2014 I have recently tried to buy a REX using steam wallet funds. The purchase went smooth at the start, the money was taken from my steam wallet and i was just waiting to receive my REX. I suddenly got an [..] View

Laethys' Fortune Pack - cannot purchase

10:04 pm, November 29, 2014 I'm trying to buy the Laethys' Fortune Pack and I keep getting the screen that it is unable to complete my purchase. I tried with Paypal and a credit card. I would like to be able to purchase it bef [..] View

Issues with account management

12:04 pm, November 18, 2014 Since Nightmare Tide I have had issues with payment. I tried to buy Patron with Paypal (same account I used ever since beta in 2011) and the money was taken from my account but then I got a message th [..] View

Unable to purchase credits

10:04 pm, November 8, 2014 I've submitted tickets via ingame, the support website, and through direct email but still have yet to get a reply for over a week. I want to purchase using the steam wallet, but am unable to do so, [..] View

"WE'RE SORRY. There was a problem completing this purchase."

12:04 pm, November 5, 2014 When ingame, I wan't to get some some credits via my Steam Wallet and only get the following:WE'RE SORRY There was a problem completing this purchase. This may be because of security checks on our [..] View

[OFFICIAL SITE]10000 RIFT Platinum=$50 www.trionworldshop.com delivery in 5 minutes p

12:38 pm, October 28, 2014 [OFFICIAL SITE]10000 RIFT Platinum=$50 www.trionworldshop.com delivery in 5 minutes paypal.creditcard{all server enough stock} 20000 RIFT Platinum=$95 30000 RIFT Platinum=$135 40 [..] View

Card/paypal down?

12:04 pm, October 28, 2014 Ive tried for a few hours now and can't add a payment method or upgrade to a collectors edition. First I thought it was my card but my card and paypal work after just making a $2 purchase somewhere el [..] View

Unable to add payment method

12:04 pm, October 28, 2014 i cannot add my visa,mastercard or even my paypal and been like this for over a month sent you tickets before with my problem and everytime they say the problem is fixed but its not so would appreciat [..] View

Cannot Add Payment Method!

12:04 pm, October 27, 2014 It seems as though I am not the only one having this problem the more I look into it - but, anytime I try adding a payment method to my account, all the information just clears and red text appears un [..] View

All my payment methods are declined

11:04 pm, October 23, 2014 I was able to login, but now I'm trying to add a payment method and it declines everything. I tried two different credit cards, and my paypal, they all email me back declined. There isn't a problem [..] View

Cant preorder Nightmare tide's collector edition, plz help !!!

1:04 pm, October 21, 2014 Dear trion, I intended to preorder the Typhoon edition but somehow your site didn't allow me to add my card's info to payment method. I tried everything, including using paypal but somehow I receive [..] View

How to verify Paypal Acct?

1:04 pm, October 14, 2014 I've sent in a ticket, but, it's been well over a week, and I've just now received word that they've looked at my ticket, and hope to respond to it sometime in the future. I'm hoping that maybe I can [..] View

Donate from Russia

1:04 pm, September 20, 2014 I have a big problems to buy credits on my account. It is only paypal system for internet payments, but i can't use it, because stupid International and Russian banks have stupid odds about paypal! Ge [..] View

Help! Rift Credits Bought on Wrong Account

11:04 pm, September 6, 2014 Hi, I wanted to buy some credits in game, so I clicked on the link in the RIFT store to set up a new payment method and, for some reason, I was logged into the wrong account on the website. After se [..] View

Unable to purchase anything

11:04 pm, September 5, 2014 I am unable to purchase anything in the Rift store. Both credit card and paypal fail. I have a support ticket in, but its been 99999999999999999999 days and still no help. Can you transfer my suppo [..] View

2 Patron Accounts - Tickets Being Ignored

1:04 pm, September 1, 2014 I have two Patron accounts. I have tickets logged under both accounts, and all of them are being ignored. I also have no access to Live Chat, despite having Patron accounts, and so am forced to post o [..] View

Cannot add payment method

11:04 pm, July 23, 2014 I cannot add payment method. Tried both credit cards and paypal, never works. It always go back to the 'add payment method' page and send me email saying paypal or credit card is declined. I am pretty [..] View

Cant Sub up

1:04 pm, July 5, 2014 Been trying to sub up to get rid of these darn restrictions and cant. i put in tickets and still no answer. for some odd reason it wont take my card info nor my paypal. this seems to be the dumbest is [..] View

Transfer Western Union / bank

3:24 pm, October 8, 2013 BUY ORGINAL HIGH QUALITY EURO/USD/CAD/AUD/POUNDS ETC BILLS GOOD QUALITY FAKE REAL MONEY EUROS DOLLARS BRITISH POUNDS AUSTRALIAN DOLLARS CANADIAN DOLLARS KUWAIT DINAR BAHRAIN DINAR ETC GET BACK [..] View

Daglar: Stolen money

7:01 am, October 7, 2013 Quote: Originally Posted by Daglar Quote: Originally Posted by Frozenbeef I purchased two lots of rift credits a couple of [..] View

Elrar: Rift Gaming Card?

12:08 am, October 6, 2013 Quote: Originally Posted by Elrar Hi Taezya,Currently, there's no way to obtain Credits without a credit card/paypal or buying REX from players in-game.RIFT Game [..] View

Forums

Card/paypal down?

Dec 5, 2014, 2:13 pm Ive tried for a few hours now and can't add a payment method or upgrade to a collectors edition. First I thought it was my card but my card and paypal work after just making a $2 purchase somewhere el[..] View

How to verify Paypal Acct?

Nov 28, 2014, 1:01 pm I've sent in a ticket, but, it's been well over a week, and I've just now received word that they've looked at my ticket, and hope to respond to it sometime in the future. I'm hoping that maybe I can[..] View

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