1:04 pm, April 18, 2018
Quote:
Originally Posted by TrionBrasse
Thanks, Keepro!Submitted to Dev, who are submitting to localization. Looks like the original English string may have had the incor [..]
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1:04 pm, April 6, 2018
Hey all,
Getting multiple server disconnects since yesterday afternoon. I just started playing this game 2 days ago without any problems or disconnects. Rebooted computer, updated drivers, reset mode [..]
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12:04 pm, March 1, 2018
Quote:
Originally Posted by TrionBrasse
Righto, a quick chat with one of our CS Leads tells me the following: - Your last CS ticket was submitted on Feb 7th, which is no [..]
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10:04 pm, February 28, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Dreezee
I just want to spend money. I am pretty sure I spend more money than 9 [..]
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12:04 pm, February 22, 2018
Quote:
Originally Posted by Icarus
I have unfortunately been unable to reproduce this issue, but I am creating a safeguard to hopefully prevent this. I've submitted the f [..]
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12:04 pm, January 3, 2018
Quote:
Originally Posted by TrionBrasse
Please submit a support ticket and send logs to them as well, so that they can help determine what the issue is.https://support.tr [..]
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10:04 pm, December 30, 2017
Quote:
Originally Posted by TrionBrasse
Folks, how many of you are STILL experiencing this issue?Asking for a pushy Dwarf who dealt with this earlier this year as well.Pl [..]
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12:04 pm, December 16, 2017
Quote:
Originally Posted by Yaviey
KelariCuddles is at it again, this time with a Grandfather Fae Yule community dimension contest! In honor of Fae Yule, KelariCuddles [..]
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11:04 pm, September 19, 2017
Quote:
Originally Posted by Yaviey
Was this already a bug report you submitted? Forgive me, but your wording is vague and I'm not matching it with an existing report. We' [..]
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11:04 pm, August 22, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Neurotix
The Echo of the Battle of Saint Taranis commonly bugs out on the thi [..]
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11:04 pm, August 9, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Noone1981
Tried it now for a third time.Submitted a ticket.
Thank [..]
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1:04 pm, July 27, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Lucos
I commented in the other thread, but figured this might want to be look [..]
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1:04 pm, May 24, 2017
Quote:
Originally Posted by TrionBrasse
Hammon, Dev just looked into this issue and it is a legitimate bug. It has been submitted to the task list and it will be fixed w [..]
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11:04 pm, May 23, 2017
So I have come back after quite a long break. Think I perhaps stopped playing back in 2014/2015.
I logged in and much to my shock discovered that all my characters have been deleted and I have nothi [..]
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11:04 pm, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you've already submitted a support ticket. Our CS team will reply as soon as they can, and hopefully they'll [..]
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1:04 pm, April 11, 2017
Quote:
Originally Posted by Hesk
If he's unsure if the ticket was received through the website, he can always email support@trionworlds.com directly. He should receive an [..]
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1:04 pm, April 3, 2017
So, I am trying to buy credits on the store through, first my cards, and now through my Steam wallet, and all it keeps saying is "We're sorry. There was a problem..." I submitted a ticket no [..]
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12:04 pm, February 15, 2017
Quote:
Originally Posted by Hesk
Hello! Reviewing your ticket history, it appears your most recent ticket was submitted on January 30th. Is it possible you submitted the [..]
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12:04 pm, February 11, 2017
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Accol
Maybe make it so each of the 6 different lures focus on specific mats [..]
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12:04 pm, January 12, 2017
Is anyone else experiencing being unable to progress the (Mega Manugo) quest in Ashenfell, "Just one more turn"?
I click 6 or more times per second, and the progress meter will only drop. I [..]
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10:04 pm, January 7, 2017
On my main, when I try to log in, my loading screen gets stuck at 10%, stays that way for a couple of minutes, then I get kicked for inactivity. Even after I get kicked for inactivity, if I try to lo [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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12:04 pm, December 6, 2016
Quote:
Originally Posted by Hesk
Thank you for the reports. I've submitted a bug report on this issue, so please keep an eye upcoming patch notes for any fixes.At least t [..]
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10:04 pm, December 4, 2016
Quote:
Originally Posted by Carthax
Sorry to hear that! If you've already submitted a ticket, we'd really appreciate your patience while we get to you as soon as we can!
[..]
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12:04 pm, November 16, 2016
I haven't played in over a year. Decided to come back and play again. I downloaded Glyph, installed the game, loaded it, entered world and I am continuously looping in a fall through the map. I can se [..]
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12:04 pm, November 3, 2016
I've already submitted a ticket on this but I wanted to see if anyone in the community had any suggestions.
First, I've tried EVERYTHING listed in General Glyph Troubleshooting.
Kaspersky decided t [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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11:04 pm, August 6, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Trieu
Did not work :(
Sorry to hear you're having trouble! [..]
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11:04 pm, July 27, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having these issues Inamo. I noticed you already submitted a support ticket, so hopefully one of our CS agen [..]
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11:04 pm, July 17, 2016
Quote:
Originally Posted by Carthax
Sorry to hear that! If you've already submitted a ticket, I would suggest waiting for a response from our support team. We appreciate [..]
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1:04 pm, June 28, 2016
Quote:
Originally Posted by Hesk
Hello! It doesn't appear that you've submitted a support ticket for this issue yet, and I would urge you to do so at support.trionworlds. [..]
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11:04 pm, June 27, 2016
So, during a moment of unintentional ignorance, I accidentally deleted one of my characters while I was under the assumption I was going through the process of deleting the other.
I've already submit [..]
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1:04 pm, June 21, 2016
Quote:
Originally Posted by Hesk
Hello koznovski! It doesn't look like you have submitted a support ticket yet. Please do so via our page at support.trionworlds.com and w [..]
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1:04 pm, June 16, 2016
Quote:
Originally Posted by Hesk
Hello! Thanks for the report - I've submitted a bug report for our QA team to review, so please keep an eye on upcoming patch notes. I've [..]
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11:04 pm, June 9, 2016
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Simplici7y
It's not just start of the month. Whenever 4:00 happens at any da [..]
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11:04 pm, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Glymrok! I reviewed the account associated with this forum handle, but I didn't see any recent tickets that you had subm [..]
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11:04 pm, May 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there MarkMage. We don't delete support tickets, so I went ahead and reviewed your account to try and see what was going on h [..]
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1:04 pm, May 31, 2016
Quote:
Originally Posted by Hesk
Hello! Please make sure you've submitted a ticket with an up-to-date DxDiag, and please attempt these fixes: https://support.trionworlds [..]
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11:04 pm, May 16, 2016
Quote:
Originally Posted by Baelron
Hey Glymrok! Sorry to see your having this issue and I'm happy to provide some assistance while you wait for your ticket to be address [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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11:04 pm, April 24, 2016
Quote:
Originally Posted by Carthax
Sorry to hear that you've had so many problems trying to make a purchase. If you've submitted a support ticket, we'll try and get to y [..]
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11:04 pm, April 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Tuasemper! I confirmed that you already submitted a support ticket, so one of our CS agents will respond as soon as the [..]
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11:04 pm, April 15, 2016
i can't register my credit card to my account...
i created a paypal account and was able to register that to my account....but, i can't make a purchase.
4 weeks i have been sending e-mails to suppor [..]
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1:04 pm, April 13, 2016
Quote:
Originally Posted by Hesk
Quote:
Originally Posted by MissGreen
I noticed this yesterday actually and gave it a day to clear but it i [..]
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10:04 pm, March 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. I see you've already submitted a support ticket, but you may want to t [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
View
10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
View
10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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12:04 pm, January 26, 2016
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Belarios
I suppose it's possible that this is a different character wi [..]
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12:04 pm, January 6, 2016
So I have submitted various reports through the automated process in Rift. I have followed numerous guides / suggestions.
I run every game at Ultra / extreme and/or highest settings.
I have an AMD [..]
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10:04 pm, December 12, 2015
This has been a problem on the Latheys shard as early as the Autumn Harvest event, and from what I've read in other posts, it's been a problem for quite a while before that.
On the Latheys shard, I h [..]
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10:04 pm, December 9, 2015
Quote:
Originally Posted by Tacitus
Fixes for all of those were submitted over the weekend, but the PTS has not been updated with a build that includes those fixes. They [..]
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10:04 pm, December 7, 2015
When playing Warlock I'm still getting this really annoying purple spotlight on top of my head. It's been going on for over 2 months now.... I thought this bug would have been fixed by now but it ha [..]
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12:04 pm, November 3, 2015
Quote:
Originally Posted by tynaut
Thanks, this is a known issue. In fact, I have the same thing happen to my main on live. I've investigated a work around to fix it thro [..]
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1:04 pm, October 21, 2015
Quote:
Originally Posted by Explikor
Hello--This week it seems very unlikely we'll be able to translate the English 3.4-4 hotfix patch notes before the weekend. Sorry for [..]
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11:04 pm, October 12, 2015
I submitted a ticket early last week referring to my characters being on a locked shard (ive been away for half a year) i hear that a lot of shards were merged and the one with my characters on was su [..]
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1:04 pm, October 8, 2015
Hi! I submitted a ticket nearly 24 hours ago at the time of this writing, and have not yet received a response.
My concern is that I spent almost $120 yesterday on Rift and no additional loyalty is d [..]
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11:04 pm, October 1, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Gurgi of Prydain
Glad it is fixed. I have to admit I'm a little concerned that [..]
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1:04 pm, August 21, 2015
Quote:
Originally Posted by Tacitus
I am not sure what all is on the agenda for tomorrow's livestream, but at least part of it will be to talk about what happens with all [..]
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1:04 pm, August 19, 2015
Issue: game keeps disconnecting me and boots me to the character select screen.
Was working fine yesterday. However, roughly 20 - 30 minutes after daily quests reset time, I started getting frequent d [..]
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1:04 pm, August 7, 2015
3 days ago I bought the Cobalt Crabnarok mount from another player. I was going to move it in my inventory and accidentally right clicked it and used it. But the thing is, I already collected this mou [..]
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1:04 pm, August 7, 2015
3 days ago I bought the Cobalt Crabnarok mount from another player. I was going to move it in my inventory and accidentally right clicked it and used it. But the thing is, I already collected this mou [..]
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1:04 pm, July 30, 2015
Quote:
Originally Posted by Explikor
Localization Issue Status Summary 2015-07-29 17:00 Pacific Even if you don't see someone from Trion Loc posting here, we are making [..]
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11:04 pm, July 20, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Kendun
An unreasoned response, laziness isn't the only factor here -- the searc [..]
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1:04 pm, May 29, 2015
I'm at a loss. When are the bugs going to be fixed? It doesn't appear that Trion cares to acknowledge them let alone fix them.
The current one is Arclight Infiltration. People reported it not working [..]
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1:04 pm, May 29, 2015
I tried for hours to purchase the $50 in game credit followed by the $20 and got constant errors. I tried to purchase a $5 and it worked once and then I couldn't do anything again for hours. I tried o [..]
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1:04 pm, May 15, 2015
Quote:
Originally Posted by Tacitus
It should be back next Wednesday. I just submitted this changelist note today:
Quote:
Tank Dooks is once again runni [..]
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1:04 pm, May 7, 2015
All, I need help with this, please. I haven't played long, but I had no problem running Rift on my system--until the April 22 patch. Since then, I can log into the glyph client (even with the Rift A [..]
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1:04 pm, May 5, 2015
I opened a ticket referring to this problem and still no answer.
here my reference ticket 155117 and submitted problem :
on May 2, 08:23
Unable to purchase with steam wallet today it gives me error. [..]
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1:04 pm, April 9, 2015
Hello dear GM Fasti,
As stated in the headline same problem with the emails going through that alot of players experience right now. I already have submitted a ticket #117764 and would kindly ask, if [..]
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1:04 pm, April 3, 2015
Good afternoon!
I've been out of the game for a while, but was a paying patron from day 1 thru July 2014. I haven't played much since mid-2013 so I'm playing catch-up on things and saw a post (dated [..]
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1:04 pm, March 30, 2015
it's been about a little over an hour since I've tried getting glyph to allow me to re-download rift onto my new desktop, it says i'm logging in from a new IP and to verify through email, which I'm tr [..]
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1:04 pm, March 30, 2015
I have submitted a ticket and have been waiting over 24 hours for a response.. my payment methods are all being declined and I'm not sure why since I used to pay monthly for this game. Friends are wai [..]
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10:04 pm, March 25, 2015
I recently found a strange bug where your character will flip upside down when you jump, and your strafe movement is inverted. I.E. When you strafe left you move to the right but the strafe left anima [..]
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12:04 pm, March 21, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by NiandraLades
!!! Hwlp me
If you're still stuck, submit a ticket [..]
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12:04 pm, March 9, 2015
When i try to log into my warrior, the game freezes at 95% (big surprise, right?) and crashes. When I attempt to log into any of my other toons, Rift tells me I'm currently logged into my warrior. I'v [..]
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12:04 pm, February 25, 2015
Quote:
Originally Posted by GM Fasti
If you've submitted a ticket, make sure you have done all our basic 2025 troubleshooting. Include your IP address in that ticket so [..]
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10:04 pm, February 21, 2015
So here is the issue, my boyfriend went into the Services section of the store and clicked to buy the Dream Souls Pack for 5000 gems. He was noticing he didn't have access to them still, rebooted game [..]
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12:04 pm, February 6, 2015
Hello there,
I'm a returning player, and have recently purchased two large upgrades that cost $300. Rift Ultimate Nightmare Tide and Laethys’ Fortune Pack. I was playing the account for a fe [..]
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10:04 pm, January 29, 2015
Hi,
I did a quick search and didnt find anything pertaining to my specific issues.
Since the most recent 3.1 patch, the application has become less stable.
I have two machines (windows 7 and 8.1 ma [..]
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12:04 pm, January 27, 2015
Included below is from a recent ticket I submitted regarding a client issue that effects other users as well. You may have never even noticed it, but follow the steps I documented and you may be able [..]
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12:04 pm, January 21, 2015
Greetings,
Recently i tried to purchase credits with my Visa and i ended up with blank fields after attempting to save payment method and getting an email saying my payment method is not valid and h [..]
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10:04 pm, January 19, 2015
Quote:
Originally Posted by Tacitus
And THIS is the main reason I am automating portal unlocks in 3.1. As much as I think most will appreciate it as a QoL improvement, m [..]
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10:04 pm, January 7, 2015
I have not been able to log into Rift of the Trion website. I keep getting error 2016. I believe my home I.P. adress was blocked for some reason (maybe due to entering wrong password too many times?) [..]
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10:04 pm, January 6, 2015
Quote:
Originally Posted by CM Kiwibird
Hey there, we can get this 405 error resolved. I've submitted your account to our resident account wizard, and I'll update this po [..]
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10:04 pm, January 3, 2015
Please help,
I submitted a ticket on my main account because I am unable to submit petitions in game.
The GM "made changes on our end" and now I can no longer submit tickets via the suppor [..]
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12:05 pm, January 2, 2015
Hey all... I have recently started playing Rift again. I was playing fine all this week up until last night when I tried to purchased credits from the store. A pop up in game said that is was disabled [..]
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12:04 pm, January 1, 2015
Quote:
Originally Posted by GM Fasti
Hi there Dwindarf, I am sorry for any confusion. I have looked over your account and see that you submitted four tickets and have gon [..]
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12:04 pm, December 31, 2014
Quote:
Originally Posted by GM Fasti
Hey there, I am really sorry to hear you've run into trouble receiving this REX. The in game petition system has been fixed now so yo [..]
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10:04 pm, December 28, 2014
Completely unable to log on a character while traveling and forced to use DHCP connections, submitted support tickets and emailed to no avail. I understand this is an easy fix that can be accomplishe [..]
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12:04 pm, December 26, 2014
I am posting this because I was told it takes forever to get a reply from a ticket submitted. So maybe this will speed up the process. I forgot my email for my account that I signed up with. I do h [..]
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12:04 pm, December 26, 2014
Quote:
Originally Posted by GM Fasti
Hey!Sorry for any confusion regarding purchase errors, but there are security measures taken to protect accounts against fraudulent c [..]
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10:04 pm, December 21, 2014
Since I am unable to create petitions (yes I submitted a ticket via support) I'll ask here.
How the hell do I fix the rogue backwards shadow shifting bug?
As far as I know this started with the the [..]
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12:04 pm, December 21, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Thoughtcast
I am unable to create gm petitions on any character on my accou [..]
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12:04 pm, December 18, 2014
TLDR: When pressing the new issue button in the Contact GM form, do not fail on archived petition and open new issue.
Dear Developer,
-- Start bug report --
About a year ago I contacted a GM throug [..]
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12:04 pm, December 18, 2014
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by forbiddenlake
I submitted a bug report ingame - was that not correct?
[..]
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10:04 pm, December 13, 2014
Quote:
Originally Posted by GM Fasti
Fill out this form with as much info as possible. Even if you're just trying your best guess, it's better to try.Once that's submitte [..]
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12:04 pm, December 10, 2014
Quote:
Originally Posted by GM Fasti
We're aware that some players are having trouble submitting in game petitions, but we are happy to help. Make sure you've submitted a [..]
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