10:04 pm, January 4, 2018
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Originally Posted by TrionBrasse
Hey there,This issue is still under investigation, and we will post to the main thread on the topic when updates are available. Cl [..]
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11:04 pm, August 17, 2017
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Originally Posted by Yaviey
The following three bugs have been changed to NON-ISSUES (aka not bugs) after further investigation: 1. Mage Archon Timers 3. Mage Pyr [..]
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1:04 pm, August 1, 2017
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Originally Posted by Yaviey
{KNOWN ISSUE} Can't Target Bewitched Roots Description: Player turned 67 to do story quest and could not progress because they couldn't [..]
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11:04 pm, July 31, 2017
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Originally Posted by Tacitus
We have been trying to investigate this without luck since the release of 4.2. We have only run into (as players in game) upon joinin [..]
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1:04 pm, July 23, 2017
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Originally Posted by TrionBrasse
Servers are spinning back up, and will be unlocked shortly.We will continue to review the matter internally.Meanwhile, PLAY ON!Bra [..]
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1:04 pm, June 10, 2017
Last sunday morning I bought a DLC-Package via Steam. I thought it would be delivered within minutes.
After 2 ours at lunch time I opened a ticked explaining the case. Almost a full week passed by, [..]
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10:04 pm, March 16, 2017
Quote:
Originally Posted by TrionBrasse
Hello folks!Sorry that we had to moderate a number of posts on this thread. For the love of ale and all things holy, if you see an [..]
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12:04 pm, January 12, 2017
I took a quick look back through threads in here but couldn't find anything about this, apologies if I missed one...
Temple of Ananke, second boss, the one with the pillar and goblins is still regula [..]
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1:04 pm, October 15, 2016
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Originally Posted by Tacitus
As many know, we had severe server lag issues on Wednesday. This was related to a new form of achievement triggering to allow certain [..]
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11:04 pm, August 15, 2016
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Originally Posted by TrionBrasse
Things appear to be stable as of this writing (5:48am PST).We will continue to watch for issues!;-)#Brasse
Jump to post [..]
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11:04 pm, May 12, 2016
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Originally Posted by CM Morgana
A letter to the High Councils of Defiants and Guardians:Greetings,It has been but a few weeks since we all witnessed the comet that [..]
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11:04 pm, May 5, 2016
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Originally Posted by ZamboniChaos
Hi there! The first thing I would suggest is trying the troubleshooting steps we have listed on our support page. If those don't [..]
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11:04 pm, April 14, 2016
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Originally Posted by ZamboniChaos
Hey there! If none of the troubleshooting steps on our support page have helped, I'd recommend contacting our CS team so they can [..]
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1:04 pm, April 8, 2016
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Originally Posted by Archonix
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Originally Posted by florae
Was stolen during a trade, reported to Trion, told by Trion TOO BAD. [..]
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12:04 pm, March 10, 2016
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Originally Posted by SupermanSocks
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Originally Posted by Haruchai
I would imagine that dealing with bots isnt as simple as read [..]
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10:04 pm, March 5, 2016
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Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps for connection issues on our support page. You may want to review those and s [..]
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10:04 pm, February 25, 2016
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Originally Posted by ZamboniChaos
Hey there Saamoa! Sorry to hear you're having FPS problems. These issues can be hard to diagnose, but we have a few basic trouble [..]
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10:04 pm, February 23, 2016
Hi Devs,
I already reported this multiple times in the last year, but this is totally destroying my gameplay experience so I want to post it again here, so others who might have the same problem could [..]
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10:04 pm, February 23, 2016
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Originally Posted by ZamboniChaos
Hey there! If you're still having this problem, you may want to review our support article on basic network troubleshooting. If t [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You might want to check out our support articles regarding video and graphics issues. Some of that info may prove usef [..]
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10:04 pm, February 17, 2016
Quote:
Originally Posted by ZamboniChaos
This error is usually due to a network related issue, so I'd try some basic troubleshooting steps and see if they help clear this [..]
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12:04 pm, February 16, 2016
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Originally Posted by DEV_Anony
Greetings,After weekend reports and investigation I have confirmed that the Shadow of C'zyth phase of Arisen Arak in the Mind of Mad [..]
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10:04 pm, February 13, 2016
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Originally Posted by ZamboniChaos
Since you've already tried running as admin, I'd recommend verifying the integrity of your game cache. If that doesn't work, go a [..]
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10:04 pm, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Electrah. Grats on the new PC! I'm looking to upgrade my machine pretty soon as well.Hiccups like this can be hard to d [..]
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10:04 pm, February 13, 2016
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Originally Posted by ZamboniChaos
Hey there! While it's difficult for me to diagnose the specific issue you're having, we do have a number of basic troubleshooting [..]
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12:04 pm, January 6, 2016
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Originally Posted by tynaut
We have a few special cases that don't act like the normal tokens; ie coins, credits, referral coins, and now the new affinity. Which m [..]
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11:04 pm, October 1, 2015
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Originally Posted by Ocho
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Originally Posted by Gurgi of Prydain
Glad it is fixed. I have to admit I'm a little concerned that [..]
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11:04 pm, August 5, 2015
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Originally Posted by Tacitus
Thanks for the heads up. My own Live character also has the shard vault and way more than the base 3 professions as well as tons of r [..]
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1:04 pm, June 16, 2015
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Originally Posted by Ocho
Over the last several months we've heard that some of ewe have experienced issues with performance in Margle Palace. As part of our inves [..]
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11:04 pm, May 27, 2015
Left for about 8 months and return, to check things out and....
Purchased the Night Tide Infusion and 3 months game time. Get sent an email (with link) saying choose what character to apply level 60 [..]
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11:04 pm, May 6, 2015
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Originally Posted by Ocho
North American Servers are now available, however we have temporarily disabled IA as part of our investigations. Thank you all for your p [..]
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1:04 pm, May 5, 2015
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Originally Posted by SupermanSocks
In our ongoing investigation to help track down sources of ability lag in instanced content, we’re asking for you to p [..]
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1:04 pm, April 28, 2015
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Originally Posted by Snedhepl
Thanks for the info. We'll be continuing to explore all our lines of investigation until we get this issue resolved.
Quote:
[..]
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11:04 pm, April 18, 2015
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Originally Posted by GM Fasti
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Originally Posted by xosomething
Any advices?
Hi there,If you can submit a ticket (n [..]
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12:04 pm, February 13, 2015
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Originally Posted by Archonix
Just wanted to add a few comments to this thread. We take exploiting very seriously. We are giving individuals a chance to apologize [..]
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12:04 pm, February 13, 2015
Quote:
Originally Posted by Ocho
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Originally Posted by InflatablePanda
... just havn't or won't be caught.
Investigations h [..]
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12:04 pm, February 2, 2015
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Originally Posted by DEV_Anony
Greetings, Threngar's ability to summon people into the blue circle at the phase transition has always been one of the fight mechan [..]
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12:04 pm, January 17, 2015
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Originally Posted by GM Fasti
Go through any steps you haven't already tried from our support article on crashing issues.After that, if the crashes continue, make [..]
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12:04 pm, January 1, 2015
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Originally Posted by GM Fasti
Hi there Dwindarf, I am sorry for any confusion. I have looked over your account and see that you submitted four tickets and have gon [..]
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12:04 pm, November 20, 2014
Quote:
Originally Posted by GM Fasti
Hey there Hinny! It's not looking like any bug I have seen reported myself, so I'd like to ask for your help. Next time you're in g [..]
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2:24 am, November 7, 2013
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Originally Posted by CM Morgana
5:45 PM PSTAs our engineers investigate the cause for Wolfsbane and Faeblight's misbehaving, they're going to stay up but [..]
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10:09 pm, October 4, 2013
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Originally Posted by Daglar
One of our platform engineers just checked the log data for his purchases. It appears to be a display bug (at least for his a [..]
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