1:04 pm, April 18, 2018
Quote:
Originally Posted by TrionBrasse
I am not sure what sort of chaos magic is involved, but I always have to re-authenticate when I am traveling, or even when switchi [..]
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1:04 pm, May 5, 2017
When I try to start the game, Glyph wants to update but my AVG Internet Security package seems to think there's something bad in it. Is anyone else having something like this happening?Attachment 313 [..]
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1:04 pm, May 5, 2017
Quote:
Originally Posted by TrionBrasse
http://www.trionworlds.com/en/news/2...er-experience/Building A Better Glyph!We’re always looking to improve your experi [..]
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1:04 pm, April 4, 2017
Quote:
Originally Posted by Hesk
Hello! To resolve this issue, please submit a support ticket by emailing support@trionworlds.com *from an email you have access to* and d [..]
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11:04 pm, April 3, 2017
Hi all,
I need to share something with you and if any forum moderator finds this rather moved in privacy/support area. go ahead. Plz answer me through this sites message system then, I tell you now wh [..]
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10:04 pm, March 25, 2017
I keep getting this message when I try to go to my account to start a ticket. :mad2: I tried to purchase from the Rift store and it won't allow me to do that either:grrrrr: It said there is a security [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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12:04 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Please make sure to allow all files from RIFT to operate through your security program. If a crash is occurring, it has likely quarantine [..]
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10:04 pm, November 25, 2016
I just installed the Glyph Authenticator on my iPhone 6S. iOS warned me that the app could slow the phone down and that the developer needs to update the app.
Do you plan on updating the app? From th [..]
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1:04 pm, October 26, 2016
so I started playing the game about the first week it was released ended up buying a year subscription and stopped playing after I ran out of stuff to do.
I recently tried getting into my account but [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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11:04 pm, August 25, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Riane
You aren't actually using the login system that's built into vBulletin. Y [..]
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1:04 pm, August 11, 2016
Quote:
Originally Posted by Ocho
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new opt [..]
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11:04 pm, August 10, 2016
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new options for swapping between accounts. Patch NotesGlyph Registratio [..]
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1:04 pm, July 3, 2016
hoping a dev sees this and can assist.. for the last couple days i've been trying to buy stuff and everytime i try it says "we're sorry" and says it may be a security feature of my card.. bu [..]
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1:04 pm, June 20, 2016
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Nickalispicalis
Hired to be fired much like baseball managers is the impress [..]
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1:04 pm, May 31, 2016
Quote:
Originally Posted by Hesk
Hello! With the Glyph Security system in place, the coin lock system was redundant and has been disabled. This has caused a few issues, b [..]
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1:04 pm, May 28, 2016
Pale Moon is an optimized web browser, based on a slightly earlier Firefox version, not implementing less important convenience features, but being advantageous regarding security.
When I load your p [..]
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1:04 pm, May 28, 2016
Quote:
Originally Posted by Shiden
Quote:
Originally Posted by LigH
Pale Moon is an optimized web browser, based on a slightly earlier Firef [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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1:04 pm, April 29, 2016
I use a program called Windows Firewall Control to handle all my Windows Firewall needs. Thus far, it has handled all applications perfectly except for 1. The Glyph Downloader is a problem for me, [..]
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1:04 pm, April 21, 2016
Hi, my name is Jason, a Senior Field Service Technician at Field Nation. I've been fixing computers and teaching others how to do so for over 16 years. I'm making the ultimate gaming guide to help oth [..]
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11:04 pm, March 30, 2016
For security reasons I use a VPN all the time. However, I seem to have a great deal of difficulty playing RIFT while it's up. I can't seem to log into Glyph without taking it down, and if I take it do [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
View
10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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12:04 pm, January 2, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Akamhara
I am a long term player. I have the six month birthday cake (its a lit [..]
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10:04 pm, December 29, 2015
I was having some issues running the game well right after the X-mass/Conquest update and ended up changing my setting until I found something that was playable. It was .... interesting.
------------ [..]
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12:04 pm, November 6, 2015
Starting today after I newly updated Rift, I go to try and play it and I get "glyphdownload.exe deceted by SONAR
Threat name SONAR.SuspBeh!gen45
I don't know what's going on with that but it w [..]
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1:04 pm, October 18, 2015
Hello. I want to purchase some credits on rift, but I'm getting: Unable to complete purchase on rift site (using paypal) and WE'RE SORRY. There was a problem completing this purchase. This may be beca [..]
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11:04 pm, September 30, 2015
Quote:
Originally Posted by CM Kiwibird
King Oroi smiled as he poured a cup of tea. He held it out for the young girl who sat before his throne. At first he was convinced [..]
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1:04 pm, August 22, 2015
Hi everyone -
I think this might be a DIFFICULT tech issue to solve. I have spent the last week trying to find solutions but still nothing seems to be working.ISSUE: Game crashes to desktop every 2-5 [..]
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1:04 pm, July 29, 2015
Hey All.
Just Wanted To Share This With You. I Found It In An Article, But Honestly Being A Software It Tech For So Many Years And Having Worked On A Lot Of Microsoft OS Coding I Can Tell You We Are [..]
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11:04 pm, July 24, 2015
Quote:
Originally Posted by Snedhepl
We are indeed looking into these issues on the engineering side and will get back to you when we have any updates.
Quote:
[..]
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1:04 pm, July 17, 2015
I tried to buy 5$ credits worth to unlock the AH but I get a "We are sorry there was a problem completing this purchase. This may be because of security checks on our side..."
Can I get so [..]
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11:04 pm, July 3, 2015
Hello there,i wanted to return to play Rift cause some friends returned to the game.I cannot log in my account because i need authentication code that Trion is sending to email on whichgame account wa [..]
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1:04 pm, May 23, 2015
Hi i have problem with Glyph Mobile Authenticator i download this app and when i click View Security Code it show only 6 numbers not 8 i cant log in on Glyph on my PC becouse of this problem need help [..]
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1:04 pm, May 15, 2015
Greetings Adventurers!
There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working with these email providers on resolving this, we do not [..]
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1:04 pm, May 15, 2015
Quote:
Originally Posted by GM Fasti
Greetings Adventurers!There is currently an issue preventing some players from receiving Glyph authentication code emails. While we'r [..]
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1:04 pm, May 14, 2015
I haven't played this game in years. I tried logging in today to play again, but I don't remember my secret questions, also the game was bought for me by a friend. So I dont have anyof the credit card [..]
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1:04 pm, May 1, 2015
Quote:
Originally Posted by GM Fasti
An IP can get blocked when it is used to repeatedly enter an incorrect password. It's a security measure to avoid brute force passwor [..]
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1:04 pm, April 14, 2015
Attempting to make a purchase with steam wallet results in an error, telling me "there was problem completing this purchase. This may be because of security checks on our side that are designed t [..]
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11:04 pm, April 4, 2015
I recently topped up my steam wallet to get a few credits but when i click on purchase i get a error message saying it can't complete due to security on Trion's side. anyone shed some light on how to [..]
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12:04 pm, March 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Otoniel
Good night, I'm having problems with Error # 2016. I already checke [..]
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10:04 pm, March 22, 2015
Quote:
Originally Posted by GM Fasti
Hey there,It doesn't appear you're still having this issue, but if you are, please make sure to submit a ticket and we will get you f [..]
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12:04 pm, March 21, 2015
Strange one. I have changed IP, several times. No coin lock on Rift (which I am not complaining about), but their is one on Rift Mobile. Or says the usual authentication error. Email does have the cod [..]
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12:04 pm, March 15, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by koryphae
Thanks for the quick reply: "Your request (86352) has been re [..]
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10:04 pm, March 6, 2015
Quote:
Originally Posted by GM Fasti
If the problem started after a patch, it's usually caused by security software no longer recognizing the application and locking down [..]
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12:04 pm, February 26, 2015
Quote:
Originally Posted by GM Fasti
Hey there!It looks like customer support was able to get your purchase issue fixed up. Please fill out as much of this form as you ca [..]
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10:04 pm, February 20, 2015
Hello, I'm new to Rift and have a level 10 character, I recently put 20 pounds onto my Steam wallet so I could purchase the in-game Rift gems but whenever I go to purchase them it says something along [..]
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12:04 pm, February 18, 2015
Quote:
Originally Posted by GM Fasti
Hey there,If these steps for receiving those emails don't work for you, go ahead and check your ticket for an update.
Jum [..]
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12:04 pm, February 18, 2015
Quote:
Originally Posted by GM Fasti
Sorry to hear you're having error 2024, but I'd like to help. Generally, this is caused by something preventing the Glyph client fro [..]
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12:04 pm, February 12, 2015
A guildie was hacked and now the account is banned. Guildie doesn't remember security questions as it was over a year since the account was created. Even if providing other info for proof of owership, [..]
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12:04 pm, February 12, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Thorgin86
A guildie was hacked and now the account is banned. Guildie doesn [..]
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10:04 pm, February 5, 2015
I am getting the "your external ip has changed since your last authentication.....I am not getting an email from Glyph, nor is Glyph asking me for the code?...test when I press play, I am getting [..]
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10:04 pm, February 1, 2015
Quote:
Originally Posted by GM Fasti
If you have security software installed, such as antivirus or firewall programs, open up the settings and make sure the full Glyph fo [..]
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12:04 pm, February 1, 2015
I changed my credit card and I am now using a pre-paid visa card. The store will not accept it and I cannot submit a ticket because I do not remember the two security questions and this is apparently [..]
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10:04 pm, January 30, 2015
Quote:
Originally Posted by GM Fasti
Errors in the 5000 range do tend to be Windows errors, but I'd like to try to help. Can you check for any software updates in Windows [..]
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10:04 pm, January 28, 2015
Quote:
Originally Posted by grendel530
Quote:
Originally Posted by Niclas
The good news... THE PHONE APP HAS BEEN UPDATED!!! You can now se [..]
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12:04 pm, January 23, 2015
Quote:
Originally Posted by GM Fasti
If you can submit a ticket, we can help get you squared away. We have more info on these Glyph Authenticaion emails available on our [..]
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12:04 pm, January 13, 2015
So here's the problem, the credit card I used to create this account was tossed two years ago due to potential fraud. (aka the target scandal) I can remember ONE of my security questions but I haven't [..]
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10:04 pm, January 8, 2015
I was never warned or even asked if I wanted Rift to be able to open links outside the game with unrelated software. This presents a huge security issue and possibly a basis for legal action.
Putting [..]
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12:04 pm, January 6, 2015
I'm getting really angry now.....It's been a few days and and a few emails with still no response! This glyph authentication code is NOT being sent to my email and tech support is not responding to m [..]
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12:04 pm, December 31, 2014
I just bought the Typhoon edition of the Expac and now I am trying to purchase some REX. for some reason I keep getting an Error saying unable to make purchase do to some Security issue. Not sure. [..]
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12:04 pm, December 26, 2014
Quote:
Originally Posted by GM Fasti
Hey!Sorry for any confusion regarding purchase errors, but there are security measures taken to protect accounts against fraudulent c [..]
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12:04 pm, December 24, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Mastemah Lucifer
please trion..... its just an authenticator issue.... i ha [..]
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12:04 pm, December 23, 2014
Hi!
Now, i know a lot of this is my fault considering i made the account in 2011 and was dumb enough to not write down my recovery questions. I wasn't here for the upgrade to the Glyph authentication [..]
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12:04 pm, December 19, 2014
hey guys just curiouse is anybody having problems buying credits as for when i go to buy credits it comes up with a msg saying cant do it todo with security contact the customer service to assist you [..]
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12:04 pm, December 19, 2014
Quote:
Originally Posted by GM Fasti
Do me a favor and restart your PC, then delete your temporary files"1. Hold the Windows key and press the letter R to open the R [..]
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10:04 pm, December 15, 2014
"This mayb cos of security check on our side. Contact support......"
Added payment method and when i tried to buy my first rex, i get this error message.
also its a debit card btw. Mayb th [..]
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12:04 pm, December 14, 2014
Quote:
Originally Posted by GM Fasti
Players who created their accounts early on will have a set of security questions that are no longer available. When a player updates [..]
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12:04 pm, December 10, 2014
Quote:
Originally Posted by GM Fasti
Go ahead and try our Glyph troubleshooting steps. Once you have gone through those, make sure to add the full RIFT and Glyph folders [..]
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12:04 pm, December 4, 2014
Quote:
Originally Posted by GM Fasti
Hey there! I checked your account and it looks like you should be all set. If you're still having trouble, please let me know. Than [..]
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10:04 pm, December 3, 2014
Hi,
Wondering if anyone else has had this issue. After logging into Glyph account management online, I get a screen that pops up requesting that due to upgraded account security, I need to update my [..]
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10:04 pm, December 3, 2014
I keep getting the message in the title. My internet provider keeps changing my IP address. So I would kindly ask you to either turn off or tone down this security feature on my account.
Thanx for yo [..]
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12:04 pm, November 30, 2014
Hi, I tried buying in the Rift store and it's been giving me the same messege for 2 days now. It says "it wont let me purchase stuff for security reasons." I would like to know why? Thank yo [..]
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12:04 pm, November 28, 2014
I can't log-in to the store, can't "Ask a Question" in hopes to find someone to speak to, etc.
I was once able to talk to someone from support and at least have them be able to connect to t [..]
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12:04 pm, November 5, 2014
When ingame, I wan't to get some some credits via my Steam Wallet and only get the following:WE'RE SORRY
There was a problem completing this
purchase. This may be because of security
checks on our [..]
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10:04 pm, October 30, 2014
i have been coin locked..... I have logged on the same computer i always log on from.. Now i cannot do anything in terms of selling, salvaging, or gbanking..... I will literally switch to WoW if this [..]
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12:04 pm, October 30, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Neothegamer
it would be nice to get in touch with Trion Worlds...sent an em [..]
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11:04 pm, October 21, 2014
I haven't played Rift for quite a while and recently my email gets flooded by messages from Trion that someone has accessed my account from a different location. Then someone started to order stuff fr [..]
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11:04 pm, October 14, 2014
Hi, I've been in contact with support to recover my Rift account and they are ignoring the proof of ownership that I am providing. I have proved that the email on the account is my own and given proof [..]
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11:04 pm, October 7, 2014
I cannot purchase credits in-game with my steam wallet. Everytime I try to purchase credits I get the following message: "WE'RE SORRY. There was a problem completing this purchase. This may be be [..]
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1:04 pm, October 1, 2014
Quote:
Originally Posted by Pithos
So, I talked with the engineer on platform who worked on this today, and the problems logging in should be fixed. If you're still havi [..]
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11:04 pm, September 27, 2014
My internet was briefly disconnected, upon logging back into Rift, I was 'coin locked' - This has happened previously. Last time it happened, it only took approximately 10 resends and 20 minutes of wa [..]
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1:04 pm, September 19, 2014
I was downloading Archeage, I then decided to do something else so stopped the download. When I tried to resume the download Glyph produced an error. (I forget what the error was at this point).
I re [..]
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11:04 pm, September 18, 2014
New Security Policy
For your protection, we have upgraded our account security requirements and now require you to re-enter a new password and choose new secret questions and answers.
We have sent a [..]
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11:04 pm, September 16, 2014
Not sure if this is the same problem others are having, but it now appears that the authentication code is no longer needed. Why? Is this a carry over from earlier issues? I am having serious concerns [..]
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1:04 pm, September 13, 2014
http://www7.0zz0.com/2014/09/13/06/551431905.jpg
I am using my personal same computer same internet connection same location all the time
But this fail security system keep saying:"looks like y [..]
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11:04 pm, September 11, 2014
Quote:
Originally Posted by Pithos
Quote:
Originally Posted by Deadbeat8517
Edit: disregard, and thanks Pithos ^^^. Does the connectivity fi [..]
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11:04 pm, September 8, 2014
Today I decided to try out the in game twitter feature and all I get is "login failed please try again". Does this feature not work anymore? I logged into the account via web browser to con [..]
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1:04 pm, September 3, 2014
Your new garbage Glyph patcher hangs while updating/fixing RIFT installation.
UAC prompt comes, but there is no elevated process running thereafter.
Then it sits in 'Initializing' phase doing absolu [..]
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1:04 pm, August 30, 2014
I've been in this sticky situation for going on a few weeks. I can't seem to get rid of the old rift authenticator that was on my account and I've tried nearly all possible ways provided by the suppor [..]
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1:04 pm, August 30, 2014
I had the same issue as some of the other threads have listed. Couldn't connect to Rift after the Glyph update.
Norton Internet Security Smart firewall had re-Blocked the game, turning off the smart [..]
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1:04 pm, August 29, 2014
My account has been compromised and charged with EUR134.99Order details:
Date: Aug 26, 2014
Transaction Type: Digital Purchase
Product: GIFT: ARCHEUM FOUNDER'S PACK
Subtotal: EUR134.99
Tax (if appl [..]
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1:04 pm, August 27, 2014
Quote:
Originally Posted by Ocho
Starting Thursday, we are adding a new security feature to Glyph to help keep your account safe. When you log in from a new computer or a [..]
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11:04 pm, August 26, 2014
It would seem that there's some huge flaws in how TRION handles passwords/RIFT-Auth.
*I changed my password.
*I added the RIFT-Auth.
*I open up Glyph and it auto logged me in under my old password [..]
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11:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quoting from another thread, please direct responses there.
Quote:
Originally Posted by Ocho
Let say this [..]
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