11:04 pm, April 6, 2018
Quote:
Originally Posted by TrionBrasse
Account and purchase problems can be very tricky to resolve, and none of us outside of CS have the tools nor expertise needed to r [..]
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1:04 pm, April 6, 2018
I made a ticket concerning my purchase problems, and I googled them afterwards. The SAME problem I am having dates to 2016 if not earlier!!! All the posts are dead end's saying they are still waiting [..]
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10:04 pm, March 22, 2018
Quote:
Originally Posted by Tacitus
At a guess, you are viewing staffs that were added to support the Primalist class. They aren't at all useful on Prime, but they don't [..]
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10:04 pm, February 9, 2018
RIFT 4.3: Hotfix #15 2/9/2018SOULSCLERIC
ORACLE
* The Planar Exhaustion debuff procced by Defend the Fallen will now fade on target *****.MAGE
ARCHON
* Fixed an issue where the non-legendary versi [..]
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10:04 pm, February 9, 2018
Quote:
Originally Posted by Yaviey
RIFT 4.3: Hotfix #15 2/9/2018SOULS CLERICORACLE* The Planar Exhaustion debuff procced by Defend the Fallen will now fade on target **** [..]
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10:04 pm, January 31, 2018
++RIFT 4.3: Hotfix #14 1/31/2018RIFT STORE & SERVICES
* An all new Blazin’ Snail Supply Crate is now available on the store!ZONES & EVENTS
VOSTIGAR PEAKS
* Quest: Hinder C [..]
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10:04 pm, January 31, 2018
Quote:
Originally Posted by CM Morgana
++RIFT 4.3: Hotfix #14 1/31/2018 RIFT STORE & SERVICES * An all new Blazin’ Snail Supply Crate is now available [..]
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12:04 pm, December 8, 2017
Quote:
Originally Posted by Yaviey
Fae Yule has officially begun in Telara! Find out all the details for this year’s festivities.From Thursday, December 7, 2017 [..]
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1:04 pm, June 30, 2017
Quote:
Originally Posted by TrionBrasse
Staff time is the biggest issue for what I agree would be a good idea.There are a number of things to address before starting a pr [..]
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12:04 pm, March 15, 2017
Quote:
Originally Posted by TrionBrasse
Happy Ides of March, the only holiday not yet supplied with cards from Hallmark!Tomorrow holds a maintenance restart tomorrow for [..]
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12:04 pm, March 8, 2017
Quote:
Originally Posted by TrionBrasse
Join us at PAX East for great games, deep conversation with Devs and maybe a little swag!We are all packed up and ready to roll in [..]
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12:04 pm, March 8, 2017
Quote:
Originally Posted by TrionBrasse
Hello folks! We ran into some issues with internal tools this week, and while everything is ship-shape again, we lost a significan [..]
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1:04 pm, October 8, 2016
After the update yesterday, my character was missing some quest items that should have automatically been collected. I sold three of the items since my current equipment out ranked them. I was interes [..]
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1:04 pm, October 6, 2016
Quote:
Originally Posted by Hesk
Hello! To clarify, impersonating Trion staff (including volunteer staff) is a violation of the Terms of Use and should be reported. The f [..]
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11:04 pm, August 1, 2016
Last year I saved up 6 necklaces and many merit badges. The day after summerfest I carefully decided that there was not an upgrade for me so I might as well blow my credits on a cosmetic outfits, an [..]
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11:04 pm, July 26, 2016
In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via email. This change will allow us to make sure that [..]
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11:04 pm, July 26, 2016
Quote:
Originally Posted by Celestrata
In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communica [..]
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11:04 pm, May 5, 2016
Quote:
Originally Posted by Vladd
It's a combination of all the variables listed in previous posts. The two main points is that it's the least disruptive time based on po [..]
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1:04 pm, April 29, 2016
I use a program called Windows Firewall Control to handle all my Windows Firewall needs. Thus far, it has handled all applications perfectly except for 1. The Glyph Downloader is a problem for me, [..]
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10:04 pm, March 19, 2016
Quote:
Originally Posted by Marigold
Quote:
Originally Posted by Nuuli
Dead Simon posted on the other thread Quote Originally Posted by Nuul [..]
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10:04 pm, March 18, 2016
Quote:
Originally Posted by Dead Simon
Quote:
Originally Posted by Nuuli
I think that those of us concerned with the Green Lips issue were h [..]
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12:04 pm, February 12, 2016
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Shyrielle
I read the forums; I see mostly negative comments, I log into the [..]
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12:04 pm, January 23, 2016
Quote:
Originally Posted by CM Morgana
Heya, Definitely sorry to hear about your warfront. We take anything potentially staff related seriously, and we're happy to let y [..]
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11:04 pm, October 7, 2015
Quote:
Originally Posted by Ocho
With the launch of RIFT 3.4: Into the Wilds, we’re in the mood to celebrate!Now through October 30, the first character you log [..]
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11:04 pm, October 1, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Gurgi of Prydain
Glad it is fixed. I have to admit I'm a little concerned that [..]
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11:04 pm, September 23, 2015
Quote:
Originally Posted by Link
Quote:
Originally Posted by Narielia
I'll give you a tip Ocho: Start by asking yourself why the company has [..]
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11:04 pm, September 23, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Narielia
I'll give you a tip Ocho: Start by asking yourself why the company has [..]
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1:04 pm, August 21, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by DankMemer
I highly suggest you scrap that idea completely, you guys seem waa [..]
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11:04 pm, July 22, 2015
RIFT 3.3: Hotfix #3 7/22/2015NA: 7/22/15 7:30 AM PDTEU: 7/23/15 1:00 AM GMTGENERAL
* Artificer crafted companion pets no longer stack.
* Fixed an issue with the animation when using the Levitate mou [..]
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1:04 pm, July 6, 2015
I've been playing around with my wardrobe sets and noticed that the Architect Queen's Staff uses the two handed melee weapon animations instead of the staves animation. Does anyone know if this is int [..]
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11:04 pm, May 3, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by BlaqVenom
It generally seems that the EP and game mechanics staff don't play [..]
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11:04 pm, April 17, 2015
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Hammon
After the patch i noticed that item icons in my character screen are [..]
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11:04 pm, April 15, 2015
I've tried numerous ways to post photos to the forum, but the most I will get is a simple link people have to click. I know it can be done, because I've seen lots of others posting images no problem [..]
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12:04 pm, March 15, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by koryphae
Thanks for the quick reply: "Your request (86352) has been re [..]
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12:04 pm, February 26, 2015
Hello my name is michael rudderow . I play as Fakalali on Greybriar . My internet went offline and I got the your logging in from a new location please enter your authentication code email . I have tr [..]
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10:04 pm, December 19, 2014
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by Ral
Crafted weapons and ACM weapons are both an entire quality level down ev [..]
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10:04 pm, December 18, 2014
Quote:
Originally Posted by Ocho
Greetings Ascended,Online games all about community interaction. People interacting constructively, both directly with us and among each [..]
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10:04 pm, December 17, 2014
RIFT 3.0: Hotfix #11 12/17/14NA: 12/17/14 @ 7:30 AM PSTEU: 12/17/14 @ 11:00 PM GMTFAE YULE
* PVP: Winning A Very Fae Yule Whitefall should now award a Marauder Supply Cache at level 65.
* The Gift [..]
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12:04 pm, December 12, 2014
Quote:
Originally Posted by Archonix
Quote:
Originally Posted by NotTrev
Please fix my staff D:
Should be fixed in the next upd [..]
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10:04 pm, December 3, 2014
Hi,
Wondering if anyone else has had this issue. After logging into Glyph account management online, I get a screen that pops up requesting that due to upgraded account security, I need to update my [..]
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10:04 pm, November 28, 2014
2 of my characters are locked at 60. It says I'm max level but I'm not. I've asked about this in a ticket before, and they closed it. The support is horrible.
I can't fix it by removing the CFG file, [..]
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11:04 pm, October 23, 2014
RIFT 3.0: Hotfix #1 10/23/14NA: 10/23/14 @ 11:00 AM PDTEU: 10/24/14 @ 1:00 AM PDTZONES
GOBORO REEF
* IA: The Instant Adventure bosses Beherit and Gorgo will no longer declare war on their planar bre [..]
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11:04 pm, October 23, 2014
Quote:
Originally Posted by CM Morgana
RIFT 3.0: Hotfix #1 10/23/14 NA: 10/23/14 @ 11:00 AM PDT EU: 10/24/14 @ 1:00 AM PDT ZONESGOBORO REEF* IA: The Instant Adventure bos [..]
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11:04 pm, October 6, 2014
Quote:
Originally Posted by Ocho
We have hired a large number of CS folks actually, it's been a huge area of expansion for us. Of course they aren't at peak efficiency in [..]
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1:04 pm, September 11, 2014
Quote:
Originally Posted by Daglar
Our customer service staff does occasionally patrol these channels and make examples of users abusing them. They are hoping to be able [..]
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11:04 pm, July 25, 2014
Quote:
Originally Posted by Marigold
That particular contest was for staff and two handed swords only. However we are probably going to add matching one handed versions f [..]
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11:04 pm, July 23, 2014
I've heard that ticket times can take a while but this is borderline insane. I sent an in game ticket to the GM's on 7/12/14 so we are about to be going on 2 weeks without a response. I then saw that [..]
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11:04 pm, July 21, 2014
Hello! I am having an issue with accessing the live chat. I have completed the blue tier of loyalty and am currently a patron, but I still get the message, "Chat Unavailable
A RIFT Patron Pass [..]
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11:04 pm, July 20, 2014
I am posting this here in hopes of getting some help from the fine support staff at Trion. I cannot login. I had an account for a few months when the game first came out and wanted to try it out again [..]
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1:04 pm, May 23, 2014
---Quote (Originally by Josh York)---
Re-posting this from another thread:Raid 1 and Raid 2 Relic and Epic Mage tanking staffs are now dropping from...
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2:24 am, December 10, 2013
Quote:
Originally Posted by Kervik
Quote:
Originally Posted by takadox
The reason Trion hasn't done this already is becaus [..]
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2:24 pm, November 5, 2013
Quote:
Originally Posted by GM Aithusa
Quote:
Originally Posted by Redcrusx
[*]Is it okay to swear? I see in the ToS that [..]
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9:23 pm, October 6, 2013
Quote:
Originally Posted by Elrar
As Tacitus stated (and I advise our Developers to do before they start posting) - we never confirm read-receipts because as har [..]
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9:16 pm, October 6, 2013
Quote:
Originally Posted by Tacitus
I can't speak for all the team, but I know most of us read our messages from the forums though. That said, I know most of us [..]
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2:36 am, October 6, 2013
Quote:
Originally Posted by dahanese
Quote:
Originally Posted by Hanthos
I think anytime the 'face' of a game is let go or [..]
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3:27 pm, October 5, 2013
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by Krysanthe
Customer Service, aka, the GMs(Game Masters) have [..]
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