12:04 pm, March 16, 2018
When I try to start Rift, the game shows for maybe a second then crashes and a dialog opens saying "There was a problem preparing the report (error #1009:800705AF)." with an OK button. There [..]
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12:04 pm, December 26, 2017
Trying to return to the game. I get this error every single time I try to click play.
I click Rift Play button.
It goes through the verify or update function.
IMMEDIATELY throws up the Rift Erro [..]
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1:04 pm, August 29, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Mastokos
rift has encountered an error sending diagnostic information to trio [..]
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1:04 pm, May 15, 2017
As title says i cant log in and get an error message.
"Rift has encountered an error.
Sending diagnostic information to Trion Worlds will help us improve the product. "
I send the report [..]
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11:04 pm, May 8, 2017
i click on the play button then the error handler pops up and says gathering information. then that box turns into another error handler that says, rift has encountered a problem. and gives the option [..]
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10:04 pm, January 12, 2017
game crashed, the standard error handler pops up..
I go for restart game and get the following error
There was a problem preparing the report (error #2001;0512).
Not that big an issue for me, just [..]
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12:04 pm, November 29, 2016
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com, and please make sure to include an up-to-date DxDiag for r [..]
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12:04 pm, November 25, 2016
Quote:
Originally Posted by Baldr
Hey there, I am sorry to hear that you are having these issues. First please try the following steps below. If this does not work please [..]
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10:04 pm, November 23, 2016
i'm sick of trying to complete zone events, as soon as i join group and engage enemy, error handler triggers and crashes game...seriously, i'm glad you ppl don't have anything to do with life support [..]
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12:04 pm, November 22, 2016
Anywhere in SFP it get's laggy the game freezes and I get this pop up. Now I know for a fact I'm not the only other person getting this. What's going on with this
Official message is: " The han [..]
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10:04 pm, November 3, 2016
Quote:
Originally Posted by ZamboniChaos
Once again, as Slipmat has said, GlyphCrashHandler.exe is not a Trojan. Anti-virus programs are flagging it as such but it's simp [..]
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11:04 pm, August 29, 2016
I have no audio from Rift (99% of the time). The Intro movie plays with audio but the game itself does not (from character creation screen to actual gameplay).
Occasionally I get audio back during d [..]
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11:04 pm, June 13, 2016
So not long ago, Glyph just started refusing to work for me at all. Nothing changed on my system, but Glyph updated and then simply would no longer start.
Glyphclient.exe would get launched, then sp [..]
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11:04 pm, June 13, 2016
Quote:
Originally Posted by Archonix
If you wouldn't mind, there should be a couple files being generated in your Glyph folder when these crashes occur. Something simila [..]
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1:04 pm, May 31, 2016
Alright, I can't handle these crashes anymore. I can't play for more than 5 minutes at a time. I am tired of this deserter debuff and not getting credit for Warfronts. I have tried all of the standard [..]
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1:04 pm, May 28, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by zmaint
This is, and has always been in my exclusion folder for AV.... so it's n [..]
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1:04 pm, May 26, 2016
I was in Rift already in my dimension, and I was hopping to another dimension, but the game simply dropped out, and I was at windows desktop. Repeated attempts to start Glyph failed, even after reboot [..]
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1:04 pm, May 23, 2016
Ok, so we have some weird thing going on with my wife's computer.
She is running windows 7 pro.
She started having problems last night where the game would not launch. Today, I uninstalled the Glyph [..]
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1:04 pm, May 23, 2016
Quote:
Originally Posted by Baldr
Hi there! Thank you for all the information. Lets see what we can do to get glyph running smooth again. https://support.trionworlds.com [..]
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11:04 pm, May 20, 2016
Should Glyph be putting files on my desktop? And i went to delete it and it told me i could not ,"The action can't be completed because the file is open in Glyph-error Handler"
File Name: t [..]
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12:04 pm, February 24, 2016
I'm not able to install the new glyph that trendmicro antivirus is now detecting as
malware and automatically removes it. If TrendMicro is flagging this file then it doesn't
like something about it [..]
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10:04 pm, November 26, 2015
In my Glyph Settings> Advanced, the option to exit Glyph after game launches does not work. I have this option chosen, but after I launch the game, I still see Glyph and Glyph Error Handler act [..]
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11:04 pm, October 9, 2015
Quote:
Originally Posted by Snedhepl
Have no fear we're looking into your issue.
Quote:
Originally Posted by gil999
There is no error number. [..]
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11:04 pm, October 8, 2015
i played last night after the patch with no issues....except it having me re-download the patch once after the initial time.
i tried to log in this morning and all i get is the Rift - Error Messag [..]
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11:04 pm, August 19, 2015
beim update von glyph bekomme ich diese fehlermeldung
glyphcrashhandler.exe (SONAR.Heuristic.132) detected by SONAR
von Norton wann wird das update endlich gegen ein funktionirendes update ausgetaus [..]
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1:04 pm, July 20, 2015
I'm unable to log on to any of my characters on Deepwood server except for new ones that I create. I select my character, the load screen gets to 95%, hangs there then the game closes and I get: RIFT [..]
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11:04 pm, June 11, 2015
Seeing if anyone has any ideas before I delete and redownload.
When I hit "Play" button for Rift, I get an error Handler asking me if I would like to send error report to Trion and play, or [..]
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1:04 pm, May 22, 2015
I was playing, everything perfectly fine. Atl tab to check something on the net, came back in major crash everything froze. I had to manually shut down the computer cause everything was down. When I s [..]
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11:04 pm, May 12, 2015
After opening the Glyph launcher and hitting play, Rift - error handler opens and says 'RIFT has encountered an error" and gives me the option to send a report. No error codes are given. No recov [..]
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1:04 pm, May 7, 2015
All, I need help with this, please. I haven't played long, but I had no problem running Rift on my system--until the April 22 patch. Since then, I can log into the glyph client (even with the Rift A [..]
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1:04 pm, May 2, 2015
Ive been playing RIFT via Steam since just about Day 1......A few days ago I went to play and Glyph would not fully load after hitting play in Steam. The icon shows on the Taskbar but never loads. T [..]
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1:04 pm, April 28, 2015
Quote:
Originally Posted by Snedhepl
Thanks for the info. We'll be continuing to explore all our lines of investigation until we get this issue resolved.
Quote:
[..]
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11:04 pm, April 15, 2015
happened yesterday as well: basically, glyph hangs as soon as i launch it and fires an error handler process without doing anything.
its on the windows system tray, but it cant be closed without usin [..]
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1:04 pm, April 15, 2015
So I'll start the launcher and click play. A few seconds later a little pop-up box called Error Handler will come up. It gives me two options, Send report and restart the game you can keep playing whi [..]
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11:04 pm, April 3, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Ghora
I just bought a new ASUS PC with Windows 8, intel i5 quad core, GTX75 [..]
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1:04 pm, April 3, 2015
I just bought a new ASUS PC with Windows 8, intel i5 quad core, GTX750. I installed Rift through steam and downloaded everything just fine but when I click the play button I'm greeted by an instant er [..]
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11:04 pm, March 31, 2015
Odd thing has been occurring since the last week's patch. With the other issues I've been having I thought it was just a bi-product. However, once those other issues were resolved I am still left with [..]
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1:04 pm, March 29, 2015
I was on the game just a few hours ago and it was fine, now i can't get on.
I click on my rift icon and it says downloading glyph and I get the green bar across my screen.
Then it tells me that the [..]
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12:04 pm, March 22, 2015
I have been through about twenty different emails with Support from Trion and I have yet to find a solution. I have reinstalled Glyph and Rift both but to no avail. When I log into Glyph, it immediate [..]
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12:04 pm, March 22, 2015
Quote:
Originally Posted by GM Fasti
Hey there, The DirectX 9 files will just add additional data that RIFT requires to run, it won't replace your DirectX 11 files, and [..]
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10:04 pm, March 9, 2015
3/9/2015Cilent will not workSo around 12:57 PCT, i tried to log into Rift, i scrolled over Glyph and clicked it, and waited. NOthing happened, so i clicked it again, thinking it was a miss fire of so [..]
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10:04 pm, March 1, 2015
Please help. After the game download reaches playable, i hit the play button and immediately get an error with no error code.
It gives me 2 options. send an error report to Trion or skip error report [..]
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10:04 pm, February 22, 2015
I searched to see if a thread for this existed but I couldn't find one, so I'm sorry if it's already been addressed.
Upon starting rift it also starts "rifterrorhandler.exe" and as long as [..]
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10:04 pm, February 21, 2015
Quote:
Originally Posted by GM Fasti
Odd. That is new to me, but appears to be a Windows issue. I'd like to help if at all possible. What version of Windows are you using [..]
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12:04 pm, January 29, 2015
Quote:
Originally Posted by GM Fasti
Try our steps for general crashing troubleshooting.If the issue continues, what is the specific model of your graphics card? What is [..]
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10:04 pm, January 28, 2015
Hi All,
I see this has come up a few times before, so I apologize for any inconvenience. As stated above, I just got a new PC and can't get Rift to launch. Yes, my video drivers are updated. I also s [..]
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12:04 pm, January 19, 2015
Hello guys,
From 4-5 days i'm trying to fix my RIFT. I already checked whole forum and i still can't fix it.
My problem is When i hit Play button i get black screen and mouse pointer loading. That's [..]
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12:04 pm, January 15, 2015
So basically iv looked everywhere to try and fix this error but its weird. Let me explain.
It works every so often, like magic. I play for a few hours then I stop playing and come back and it continu [..]
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12:04 pm, January 5, 2015
Quote:
Originally Posted by GM Fasti
RIFT requires a previous version of DirectX to run. Go ahead and install these DirectX 9 files to your PC then try the game again.
[..]
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10:04 pm, January 4, 2015
I Just Downloaded Rift To My New Pc And Everytime I Press The Play Button,The Error Handler Keeps Popping Up And Says To Send Report. I Have Windows 8 By The Way. I Just Want To Play Rift Again. Can S [..]
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12:04 pm, December 30, 2014
Hello hello! i'm having an issue where when i hit the big red play button on glyph it automatically gives me rift error handler, i looked up the issue and found a few threads the anwser/solution was t [..]
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12:04 pm, December 8, 2014
I was attempting to return to rift... udated.. no problem. log in.. but error handler pops up when ever i hit play. can not get to character screen. turned off fire wall. turned off anti virus. same [..]
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12:04 pm, December 5, 2014
EVER since the new expansion the game will not run and and just crashes on start up. It worked perfectly before the expansion. Originally was on Steam day of update it told me it couldn't be updated [..]
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10:04 pm, November 30, 2014
Hello,
I'm trying to play game while its downloading but im having error like, Error Handler when i click PLAY button, suddenly error coming up and showing like Send Error and comtinue Send Error And [..]
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1:04 pm, October 25, 2014
Downloaded the new patch, and when I tried to log into Faeblight, it would go to 95% and crash. I tried it on 3 Faeblight toons, each staged at a different location, and had the same result.
I figure [..]
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1:04 pm, September 19, 2014
I was downloading Archeage, I then decided to do something else so stopped the download. When I tried to resume the download Glyph produced an error. (I forget what the error was at this point).
I re [..]
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11:04 pm, September 12, 2014
Brand new computer and installed RIFT. On my old system errorhandler would load up on start up. The game would not run right until you ended this process. No matter what I did, install-reinstall, p [..]
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1:04 pm, August 29, 2014
Trying to get into the game, was in but the client froze for about a minute (no crash handler), so I ****** it and tried to reload but it hangs at 10% for a couple minutes then disconnects saying due [..]
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11:04 pm, August 2, 2014
Came backl to Rift after a year away. I am getting the Rift-Error Handler crash around 8 - 12 times a day! Used to be maybe once every 1 or 2 days last time I played! Same PC rig as before - no change [..]
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11:04 pm, July 29, 2014
Hi,
So this is the problem:
I downloaded Rift via Glyph and pressed play, however this popped up:http://i.imgur.com/n2MuG5s.png
I reinstalled rift, i reinstalled glyph.
i restarted my laptop.
not [..]
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1:04 pm, July 11, 2014
I tried everything and I read everything on the forums that I could find on the similarity of this problem ... and I can't find the update KB285 something that helped a lot of people ... IVE BEEN TRYI [..]
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11:04 pm, July 6, 2014
Not sure if its good time to start with Rift due to Glyph error (reading in the forum), but hoping someone can help me with the below problem.
I installed the GlyphInstall-0-1.exe and run it. Everyth [..]
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