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Tickets

10:04 pm, January 31, 2017 I am just curious. Approximatelly how long does it take for tickets to get answered? I currently have a ticket that has been Open for almost 4 days now. This is frustrating, especially when i am payin [..] View

How long before a ticket is answered?

11:04 pm, October 12, 2015 I submitted a ticket early last week referring to my characters being on a locked shard (ive been away for half a year) i hear that a lot of shards were merged and the one with my characters on was su [..] View

All Characters Deleted?

1:04 pm, July 12, 2015 I had a pretty cool account. Decent amount of platinum, cool tavern, and some nice high level mounts. I took a break from Rift for about two months and returned to both of my characters (on FaeBlight) [..] View

GM Fasti: Glyph Quit Working & Won't Reinstall

1:04 pm, April 11, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by pgtpgt I just got the same thing. had to reinstall everything and do the %a [..] View

Support Ticket

11:04 pm, September 25, 2014 I submitted a support ticket regarding a lost character on the 17th of September. I understand that it takes 96 to 120 hours for a reply, but it's well past that now. I'm just looking to get back in [..] View

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