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TrionBrasse: Help Please - Subscription (Being Overcharged)

10:04 pm, December 30, 2017 Quote: Originally Posted by TrionBrasse As a side note, MarginalSteve is absolutely correct - DO leave feedback (on what happened and how we handled it) and make sure you [..] View

Tacitus: Where is this "Ultimate Rift Pack" that unlocks things I cannot currently bu

12:04 pm, February 2, 2017 Quote: Originally Posted by Tacitus Quote: Originally Posted by Spamwagon loyalty gains from subscribing? I just gave you guys $100 for a y [..] View

Old Account

12:04 pm, January 25, 2017 I played this game years ago. Back when there was a subscription that wasn't Patron. I remember the game going F2P, and I was playing when Ember Isle was released, and I remember doing that content. [..] View

TrionBrasse: Accused of fraud

12:04 pm, January 13, 2017 Quote: Originally Posted by TrionBrasse Ceserea, this is very likely an error on our side, and i am so sorry that we can't get to your ticket faster. I had something simi [..] View

Accused of fraud

10:04 pm, January 12, 2017 It all began with the fact that I wanted to buy diamonds, but it did not go. Seconds later, I was told that my account is under observation and I suspected Trion to have deceived! This is really incom [..] View

TrionBrasse: Some words of appreciation for Trion

12:04 pm, January 5, 2017 Quote: Originally Posted by TrionBrasse I've just reported a number of posts to the mods on this thread for review.Folks, you have your opinions and this person has their [..] View

TrionBrasse: STOP BUYING LOCKBOXES

12:04 pm, December 23, 2016 Quote: Originally Posted by TrionBrasse There is discussion about lockboxes in every game that offers them... and that is most MMOGs. In an era where people are less like [..] View

Patron Subscription Cancelled

10:04 pm, November 3, 2016 I have been on the fence regarding buying the new expansion. When I could get no advice on this latest issue, I just cancelled my cc and patron status. Not going to re-up if I can't even get someone [..] View

Cannot log into my account

1:04 pm, October 26, 2016 so I started playing the game about the first week it was released ended up buying a year subscription and stopped playing after I ran out of stuff to do. I recently tried getting into my account but [..] View

Hesk: Loyalty Week Bonus question....

11:04 pm, June 28, 2016 Quote: Originally Posted by Hesk Hello! Unfortunately, a patron subscription paid with a credit card would not be eligible for this promotion. Sorry that wasn't the answe [..] View

Cant access the 'manage subscription' screen of my account

11:04 pm, June 10, 2016 When i select the subs management it takes me to 'Manage Email Preferences' instead. So i cannot update my subs. Tech support are trying to help me with this but ive had 3 emails now and nothing wor [..] View

Archonix: Subscription page not working

1:04 pm, June 8, 2016 Quote: Originally Posted by Archonix Thanks for the PM'd screenshots! The link in that menu could use some clarification (it's currently where you manage your email su [..] View

Ocho: Why I'm Not Going To Be A Patron Anymore.

11:04 pm, April 22, 2016 Quote: Originally Posted by Ocho Quote: Originally Posted by DeLivia Trion doesn't care unless what you're suggesting is something that woul [..] View

Snedhepl: Trying to get a sub..Trion Syas its Steam issue, Steam isn't responding

1:04 pm, April 8, 2016 Quote: Originally Posted by Snedhepl Hi folks!I believe the problem is that it's not simply Patron being purchased, it's a Patron -subscription-. Our integration with St [..] View

CM Morgana: RIFT 3.5: Hotfix #14 3/3/2016

10:04 pm, March 3, 2016 Quote: Originally Posted by CM Morgana RIFT 3.5: Hotfix #14 3/3/2016 NA: 3/3/16 7:30 AM PST EU: 3/3/16 2 AM GMT RIFT STORE AND SERVICES * Fixed an issue with the annivers [..] View

Ocho: A Full YEAR of Patron for only $99.99 in March!

10:04 pm, March 2, 2016 Quote: Originally Posted by Ocho Patron status in RIFT offers a ton of amazing benefits, including extra loot, currency, content, boosts and power ups, and all sorts of n [..] View

Gingers: Non patron rage bwcoming fashionable?

12:04 pm, February 19, 2016 Quote: Originally Posted by Gingers Quote: Originally Posted by Ahnani I don't think Trion wants to change the weekly quest to "Win xx [..] View

Gingers: New Player Feedback

10:04 pm, February 18, 2016 Quote: Originally Posted by Gingers Quote: Originally Posted by Warriorwoman Hi. I started playing Rift today after a friend of mine quit. [..] View

RIFT 3.5: Hotfix #11 2/17/2016

10:04 pm, February 17, 2016 RIFT 3.5: Hotfix #11 2/17/2016NA: 2/17/16 7:30 AM PSTEU: 2/18/16 2 AM GMT== FEATURES ==ROLLING FOR ARTIFACTS! Stuck hunting for that one last artifact you need to finish a set? Your worries are over. [..] View

CM Morgana: RIFT 3.5: Hotfix #11 2/17/2016

10:04 pm, February 17, 2016 Quote: Originally Posted by CM Morgana RIFT 3.5: Hotfix #11 2/17/2016 NA: 2/17/16 7:30 AM PST EU: 2/18/16 2 AM GMT == FEATURES == ROLLING FOR ARTIFACTS!Stuck hunting for [..] View

Gingers: Noob questions on Patron status

12:04 pm, February 16, 2016 Quote: Originally Posted by Gingers Even though you're not a new player, the questions you asked are great for this forum because new players will want to see the answers [..] View

Gingers: Some Patron UI changes on the way

12:04 pm, February 13, 2016 Quote: Originally Posted by Gingers Quote: Originally Posted by Serein I actually really like the buttons, I think they look nice lol.What a [..] View

Soul vitality loss for Patrons not working

12:04 pm, February 11, 2016 Server: Faeblight Character level: 65 It is my understanding from these patch notes:http://forums.riftgame.com/general-d...10-2016-a.htmlPatrons are now immune to soul vitality loss Except it doesn [..] View

Warriors have it hard enough without losing power variation to a bug...

12:04 pm, January 14, 2016 I've noticed the thread for this very recent bug has been passed quietly by in general discussion. If you're having problems with power variation since the last update patch, let rift know here - so t [..] View

Ocho: The RIFT Holiday Hoard of Specials

12:04 pm, December 23, 2015 Quote: Originally Posted by Ocho Quote: Originally Posted by Jonus Does the Patron discount remain for on-going subscriptions, as long as we [..] View

Loyalty not applied

1:04 pm, October 8, 2015 Hi! I submitted a ticket nearly 24 hours ago at the time of this writing, and have not yet received a response. My concern is that I spent almost $120 yesterday on Rift and no additional loyalty is d [..] View

TrionBrasse: Upcoming Patron and Credit Pricing Update (with 3.4)

1:04 pm, September 30, 2015 Quote: Originally Posted by TrionBrasse Patron & Credit Pricing UpdateGreetings Ascended,We wanted to give you all advance notice of a change coming to some of ou [..] View

Archonix: RIFT hijacks PC and browser.

1:04 pm, September 30, 2015 Quote: Originally Posted by Archonix Just wanted to confirm that http://www.riftgame.com/en/patron/ is a legit site within our network. No fear, there aren't any trojans [..] View

Patron subsription broke ?

11:04 pm, August 10, 2015 hello there i recived 15 day patron from a friend after 7 days my patron is gone and i recived email: Your Patron subscription to RIFT has been temporarily suspended. To resume your Patron benefits i [..] View

Glyph (32-bit) causes high cpu and overheating

1:04 pm, August 5, 2015 Hi All, After a small break I decided to come back and try out Rift again, especially since there is a new expansion and level cap increase. Now before I go into details, I have the following system [..] View

Payment issues ?

1:04 pm, July 16, 2015 During the original up time yesterday I attempted to add patron time to my wife's account as hers had ran out. I tried to add new payment methods and it was not working for what ever reason. I attemp [..] View

Store Closed?

1:04 pm, July 15, 2015 I had a hiatus in my transactions with TRION., today I tried to buy the basic earring slots, theTyphoon edition, and apparently the purchase can not complete. I am using the same card that I have alwa [..] View

Bugs get fixed? Naaa

1:04 pm, May 29, 2015 I'm at a loss. When are the bugs going to be fixed? It doesn't appear that Trion cares to acknowledge them let alone fix them. The current one is Arclight Infiltration. People reported it not working [..] View

One Last Attempt....

11:04 pm, April 22, 2015 Okay. Im about to the point of giving up on this forum. I have put in several tickets to get my profile name changed with NO response from anyone. It's pretty frustrating as I spend money on this ga [..] View

Ocho: One Last Attempt....

11:04 pm, April 22, 2015 Quote: Originally Posted by Ocho Quote: Originally Posted by NewNameNeeded2 Okay. Im about to the point of giving up on this forum.I have pu [..] View

Confused about Cancelling subscription.

10:04 pm, March 19, 2015 Hello, I wanna cancel my sub, prolly gonna resub again later but for now i wanna try something else and dont need it rly. But im confused about txt that shows up when ya wanna do this... "If y [..] View

GM Fasti: Confused about Cancelling subscription.

10:04 pm, March 19, 2015 Quote: Originally Posted by GM Fasti Hey there, That message means that players who are on a promotional pricing for their subscription may not be able to get that same [..] View

What the hell happened to my patron!?

10:04 pm, February 12, 2015 I bougth about a week ago Patron subscription for 3 months. My credit card was billed, and today, after your mini-patch, my Patron is gone! Whatever information you need, i will provide! Also I suppos [..] View

6:37 PM CT now, GM please remove GLYPH from my account.

12:04 pm, February 10, 2015 The problem has returned with GLYPH after you guys fixed it last week because I switch to steam. I would like Glyph removed off my account completely so I can set it up on my new cell and never have t [..] View

Remaining Patron days?

10:04 pm, December 16, 2014 Hey, Previously I used to check and see how many days is left on my patron subscription from https://rift.trionworlds.com/ at the bottom of the page. But it's not there anymore, why? How can I check [..] View

Infusion Edition Items Not In Mail

10:04 pm, December 13, 2014 Hey guys, I bought the Infusion Edition of the xpac yesterday via Steam which is what I downloaded the game with originally. When I logged in after I got off work there were no items in my mail box [..] View

Apply payment method to subscription?

12:04 pm, November 29, 2014 My credit card expired and was replaced. I got email saying there was a problem with payment, from trionworlds. So, I added a new payment method and it is set to default. But the expired credit card s [..] View

GM Fasti: Apply payment method to subscription?

12:04 pm, November 29, 2014 Quote: Originally Posted by GM Fasti Hey! I wasn't able to find a ticket from you, so if yo get a second, please submit a ticket and describe your issue there. Once you' [..] View

Daglar: Not allowed to remove payment information!

10:04 pm, November 24, 2014 Quote: Originally Posted by Daglar Quote: Originally Posted by Iwateguy Not posting this to be a thread to dump all over Trion but I'll just [..] View

Issues with account management

12:04 pm, November 18, 2014 Since Nightmare Tide I have had issues with payment. I tried to buy Patron with Paypal (same account I used ever since beta in 2011) and the money was taken from my account but then I got a message th [..] View

Rift Mobile iOS 8.1 - Patron question

10:04 pm, November 17, 2014 Is this going to be fixed? Also a fyi I support your game as I have bought Patron for 2 years plus all of my subscription time. I have seen no dev response saying that this will be fixed. Thank yo [..] View

Patron, not receiving passcode emails, no access

10:04 pm, October 31, 2014 I am a patron. I know my account name and password. I have access to the account's associated email address. None of this helps me. I recently upgraded to a new computer. This caused Glyph to detect [..] View

Can't get my $99 patron subscription paid for over a week

1:04 pm, October 17, 2014 this is becoming almost humorous......... almost. I had to change my credit card numbers due to Home Depot being hacked and I could not delete my old card due to the "active account" being a [..] View

Billed for Sub renewal early

1:04 pm, October 16, 2014 I was just billed for my subscription renewal, when it is not yet the 16th in the game PST time you use. I also should have had the full day of the 16th to cancel. I had planned to cancel and use th [..] View

How to update Subscription?

11:04 pm, September 15, 2014 My old CC has expired so I was updating my payment method to the new CC, but it was canceled anyway. How do I update to my new CC so I can keep my subscription? Also I was paying $99 for my subscri [..] View

Ocho: Morals and Ethics in Capitalistic Gaming?

1:04 pm, September 6, 2014 Quote: Originally Posted by Ocho Quote: Originally Posted by Cramen Do these exist anymore?TRION has gone spiraling down the path of greed, [..] View

Cannot log into site

11:04 pm, July 20, 2014 I am posting this here in hopes of getting some help from the fine support staff at Trion. I cannot login. I had an account for a few months when the game first came out and wanted to try it out again [..] View

Update my subscription

11:04 pm, July 17, 2014 I can find no way to update my credit card subscription, as a result my subscription was canceled because the card had not been updated to my new card. Why is there only a way to add a card for purch [..] View

Subscription question

1:04 pm, May 16, 2014 Not sure where this should go, but I can't find any way to raise this issue. The credit card I use for my subscription/patron was compromised and... View

OverloadUT: RIFT Russia players: How to get help from Trion

2:24 am, November 1, 2013 Quote: Originally Posted by OverloadUT Hello Russian fans!Some of you may not have seen the statement we released regarding the Russian servers, so here it is: [..] View

Daglar: Thinking about playing Rift again, I have a couple questions.

2:24 am, October 27, 2013 Quote: Originally Posted by Daglar Quote: Originally Posted by Turaven I'm thinking about giving Rift another whirl, and I [..] View

Daglar: Credits on sale soon? Nyancat says Nyan!

6:01 pm, October 9, 2013 Quote: Originally Posted by Daglar Yep Patron subscription sale - not credit sale.Still zero plans to do credit sales.~Daglar Jump to post... View

Daglar: Daglar, why is the customer service team so unhelpful since free to play came

3:27 pm, October 5, 2013 Quote: Originally Posted by Daglar Quote: Originally Posted by Krysanthe Customer Service, aka, the GMs(Game Masters) have [..] View

Rift 2.3: Empyreal assault - eu & na @ 8:00am pt/3:00pm gmt 6/13/13

7:51 am, October 4, 2013 RIFT 2.3: EMPYREAL ASSAULT - 13/6/13 == FEATURES == FREE TO PLAY No trials. No tricks. No traps. We've made all of Telara free while adding exciting new Loyalty rewards and benefits for the most ded [..] View

Daglar: New Update concerns for Patrons

3:19 pm, October 3, 2013 Quote: Originally Posted by Daglar Quote: Originally Posted by BadTouch Seriously, making patron something like "i [..] View

dahanese: New Update concerns for Patrons

2:06 pm, October 3, 2013 Quote: Originally Posted by dahanese Quote: Originally Posted by jamiewbarlow We all get certain bonuses as patrons certai [..] View

Forums

GM Fasti: Confused about Cancelling subscription.

Mar 19, 2015, 10:28 pm Quote: Originally Posted by GM Fasti <a href="http://forums.riftgame.com/showthread.php?p=5029921#post5029921" rel="nofollow"><img src="http://forums.riftgame.com/images/buttons/vi[..] View

Confused about Cancelling subscription.

Mar 19, 2015, 10:28 pm Hello,<br><br> I wanna cancel my sub, prolly gonna resub again later but for now i wanna try something else and dont need it rly. But im confused about txt that shows up when ya wanna do this... <br>[..] View

How to update Subscription?

Feb 7, 2015, 5:15 pm My old CC has expired so I was updating my payment method to the new CC, but it was canceled anyway. How do I update to my new CC so I can keep my subscription? Also I was paying $99 for my subscri[..] View

Update my subscription

Feb 7, 2015, 11:32 am I can find no way to update my credit card subscription, as a result my subscription was canceled because the card had not been updated to my new card. Why is there only a way to add a card for purch[..] View

Subscription question

Feb 7, 2015, 9:27 am Not sure where this should go, but I can't find any way to raise this issue. The credit card I use for my subscription/patron was compromised and...[..] View

Can't get my $99 patron subscription paid for over a week

Nov 30, 2014, 2:18 am this is becoming almost humorous......... almost. I had to change my credit card numbers due to Home Depot being hacked and I could not delete my old card due to the "active account" being attached to[..] View

Apply payment method to subscription?

Nov 29, 2014, 12:16 pm My credit card expired and was replaced. I got email saying there was a problem with payment, from trionworlds. So, I added a new payment method and it is set to default. But the expired credit card s[..] View

GM Fasti: Apply payment method to subscription?

Nov 29, 2014, 12:16 pm Quote: Originally Posted by GM Fasti <a href="http://forums.riftgame.com/showthread.php?p=4960574#post4960574" rel="nofollow"><img src="http://forums.riftgame.com/images/buttons/vi[..] View

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