11:04 pm, June 9, 2017
hey there!
i've got no access to my account currently, cause my old e-mail no longer exists and i can't transfer the authenticator from my old phone to my new phone.
but to be able to reset one of t [..]
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11:04 pm, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Kerin
Hiya,Yeah, I realise it's more player-to-player but this is the ' [..]
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11:04 pm, April 25, 2017
Quote:
Originally Posted by TrionBrasse
Hey there!By all means, please create a CS ticket. They are the folks with the toolsets needed to investigate and fix any account [..]
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11:04 pm, April 23, 2017
... and the Transaction History for this account is EMPTY!
I logged in earlier today and had Patron status, so it's IMPOSSIBLE for the Account History to now be empty .. a second account that hasn't [..]
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10:04 pm, January 12, 2017
It all began with the fact that I wanted to buy diamonds, but it did not go. Seconds later, I was told that my account is under observation and I suspected Trion to have deceived! This is really incom [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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1:04 pm, May 30, 2016
I just logged into the game and within seconds an e-mail dropped into my mailbox:
"We have received a request to access your Glyph account from a new location or computer. As a safety precaution, [..]
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1:04 pm, May 27, 2016
Hello , from today i cant login in my Rift acc.I opened Glyph enter my e-mail and pass , after this i enter authentication code and nothing ..I did this 10 times .Yesterday i did not have this problem [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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11:04 pm, April 21, 2016
6 weeks now i've been trying and waiting to get a new payment method onto my account. no joy at all !!
still i can't get my card details too add to my account, i try paypal, but can't make a purchase [..]
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11:04 pm, April 15, 2016
i can't register my credit card to my account...
i created a paypal account and was able to register that to my account....but, i can't make a purchase.
4 weeks i have been sending e-mails to suppor [..]
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1:04 pm, April 13, 2016
to any customer support or anyone else that can refrain from hitting the standard reply tab..!!
i have sent multiple e-mails regarding my account and the inability for me to register a new credit [..]
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12:04 pm, March 10, 2016
Quote:
Originally Posted by CM Morgana
Événement mondial du 5 e anniversaire de RIFT ® – Phase 3 Règlement of [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, February 10, 2016
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Kronung
Trade Channel... Yeah, this is for me, the most mystifying of [..]
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10:04 pm, December 28, 2015
Hello everyone,
I have a big problem at the moment.
Yesterday I reinitialize my computer and installed Glyph again.
The problem which i now have is that i need a new authentication code. I use the [..]
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1:04 pm, October 22, 2015
Hello, guys
I have a question, I have played Rift 2 years ago on Russian server that was administrated by Belver, now when i have tried to recover my account i dont receive any data on my e-mails, do [..]
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11:04 pm, October 21, 2015
i try with a post here..
so few days ago i tried to buy patron status but there was an error with payment. so i bought a code on another site and redeemed it and all was fine.
now are 2 days i try t [..]
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11:04 pm, September 15, 2015
Greetings!
I'm just wondering if I can do something to retrieve access to my rather old in-game account if I've deleted reg e-mail long time ago. It was g-mail so after deleting there is no opportunit [..]
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11:04 pm, June 14, 2015
Hi,
I'm having a problem, i had to change my pc's HD and now whenever i try to log in on glyph or the site, they say i'm trying to log in from a different location and ask me for an authentication co [..]
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1:04 pm, June 5, 2015
So explain how you change an email address when it will not connect to the service to check the images you pick are correct? And of course why anyone would have it in a game anyway. You answer your [..]
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11:04 pm, May 26, 2015
Going to use old moble help form to aid the process:Carrier: T-MobilePhone: HTC OneOS Version (Android, iPhone): Android - OS version 4.4.33G, 4G or WiFi: 4G and WiFiRooted or Jail Broke: NoIf Rooted [..]
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11:04 pm, May 24, 2015
i have been trying to log into my account now for 8 days, i have sent e-mails, i have created a new account just to get onto the support pages and submit a request for help..but nothing !!, no feedbac [..]
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1:04 pm, May 23, 2015
for one week now i been trying to log into my account. for one week now i been trying to sign in. for one week now i been trying to play rift. for one week now i might as well have been peeing into th [..]
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11:04 pm, May 20, 2015
Hello people,
First of all, I already made a support ticket about this but that was past Sunday and I haven't got a reply of Trion as of yet.
The problem is that this isn't my 'main account' just an [..]
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1:04 pm, May 16, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kailii
Same here.Hey, look at the bright side: You already got a ticket number [..]
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11:04 pm, May 5, 2015
Quote:
Originally Posted by CM Kiwibird
Quote:
Originally Posted by Byblos
You may want to look into this thread:http://forums.riftgame.com/ [..]
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11:04 pm, May 2, 2015
The headline says it all. I just wanted to play, but I had to type in the code that Glyph was supposed to send to my E-Mail adress. I'm using Web.de and there are no Mails in my spam folder. I asked f [..]
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11:04 pm, April 23, 2015
no longer have access to the email account associated with the Glyph because the domain is frozen. I ask for your understanding to change it to a new e-mail. I have sent the ticket number 141390, hope [..]
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1:04 pm, April 9, 2015
Quote:
Originally Posted by GM Fasti
We have a previous thread on this issue, so please post there if you continue to need help with getting your authentication code. It' [..]
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11:04 pm, April 8, 2015
Hello
I Play 30 min with my char logged out in Character Menu go afk and come back,logget in and Coin Locked have whait 20 Minute and have no Email with the Code.Have make ticket to Support and no an [..]
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1:04 pm, April 5, 2015
Quote:
Originally Posted by Morticus
Quote:
Originally Posted by Nouvae
I am going to duplicate the Time of Day issue, and I will try to pro [..]
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11:04 pm, April 4, 2015
I sent a ticket about 3-4 days ago to recover my account linked to an e-mail address that is now closed... finally got a reply last night and that was the answer:
''I’m very sorry for the i [..]
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12:04 pm, March 11, 2015
y is it that trion insists on not reading the tickets i moved and have a new internet provider and they insist on sending everything i need to a non exsiting email address ihave been with this game fr [..]
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10:04 pm, March 8, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by thunder 1
Seems the problem was on my E-mail provider side. I just got abou [..]
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10:04 pm, March 7, 2015
I regularly use my laptop for gameplay (as I'm away from my landline while traveling) and my ISP has a dynamic server address for me. This causes my account to be coin-locked which is all well and goo [..]
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12:04 pm, February 18, 2015
For some reason I need a new authentication key. The only problem is that none of the Rift links will send one to my e-mail address.
I opened a ticket with tech support 24 hours ago but haven't heard [..]
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10:04 pm, December 14, 2014
I tried to log in to Glyph yesterday, and I got the message that my password was wrong. I thought ok maybe I typed it in wrong or forgot it, so I tried to reset it figuring I might as well change it.
[..]
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10:04 pm, December 7, 2014
Hey i am not sure if i am supposed to post it here or somewhere else on the forum but,
Yesterday i have purchased the Rift: Infusion Edition and i still didn't get my instant level 60 boost, and yes [..]
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10:04 pm, November 17, 2014
So I used to play RIFT about 3 years ago and just decided to come back a couple days ago and play again with some friends. I was able to reset my password and log into my account 5 days ago. Even re [..]
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10:04 pm, November 15, 2014
Quote:
Originally Posted by GM Fasti
Our support team will investigate that for you. Go ahead and submit a ticket, or contact Live Chat to get this squared away.Thanks!
[..]
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12:04 pm, October 26, 2014
Hi
I have main account and i cant log in. I know password, but ive changed location and i cant receive authentication key e-mail from you. I've checked all folders, clicked Resend button and still n [..]
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11:04 pm, September 25, 2014
I tried logging into my account last week both to start playing Rift to prepare for Nightmare Tide, and also to try Archeage. I got the notification that I had to authenticate my Glyph account by goin [..]
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1:04 pm, September 19, 2014
I'm a returning player and I tried to update my credit card so that I could become a patron, but it asks for my glyph authenticator. I have a rift authenticator and I'm unable to find a "glyph a [..]
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11:04 pm, September 18, 2014
New Security Policy
For your protection, we have upgraded our account security requirements and now require you to re-enter a new password and choose new secret questions and answers.
We have sent a [..]
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1:04 pm, September 17, 2014
Returning player, trying to log into my account now that the game has switched over to Glyph. I use hotmail, not gmail, so no promotional tab shenanigans. I have received authenticator e-mails, howeve [..]
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1:04 pm, September 17, 2014
Just bought the pre-order for 3.0. and it shows in the Transaction History in Glyph, but in the good old days before that annoyance I'm sure I received e-mail confirmation of purchase so I had 'hard c [..]
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11:04 pm, August 23, 2014
So here it goes, my and my bf play rift, we have two laptops.
for about a week now, we often get disconected or simply cant connect at all or we are in we lag like crazy.
I had my internet connected [..]
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11:04 pm, August 3, 2014
I no longer Authenticator and is two days from that aspect of e-mail support i click in "I no longer have access to the device to which my authenticator is attached." but the problem is mess [..]
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11:04 pm, July 19, 2014
I purchased the storm legion souls... End of story!
GM Zimsy: Thanks for contacting Trion Worlds Customer Support. My name is GM Zimsy. I'm happy to look into your issue for you today.
GM Zimsy: He [..]
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7:18 pm, October 7, 2013
Quote:
Originally Posted by dahanese
Quote:
Originally Posted by 236FF
I mean, it feels like if anything does occur, and o [..]
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