12:04 pm, March 1, 2018
Quote:
Originally Posted by TrionBrasse
Righto, a quick chat with one of our CS Leads tells me the following: - Your last CS ticket was submitted on Feb 7th, which is no [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets are still awaiting review, and one of our CS agents will respond as soon as they can. We're w [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by TrionBrasse
Ceserea, this is very likely an error on our side, and i am so sorry that we can't get to your ticket faster. I had something simi [..]
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10:04 pm, January 12, 2017
It all began with the fact that I wanted to buy diamonds, but it did not go. Seconds later, I was told that my account is under observation and I suspected Trion to have deceived! This is really incom [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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11:04 pm, September 22, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Letobrick
Same request as we're in the 6th week since regional pricing was disa [..]
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11:04 pm, August 19, 2016
Quote:
Originally Posted by Ocho
Hey folks, I'll make a short statement about this and move on. The specifics of this case aren't that important, if someone is getting t [..]
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11:04 pm, August 13, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Ripperino
So here is the skinny on this. Those packs from Everquest were [..]
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1:04 pm, August 12, 2016
Quote:
Originally Posted by TrionBrasse
Heya folks, So sorry for the short notice on this issue. We had to immediateley disable localized pricing because of fraudulent a [..]
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1:04 pm, August 9, 2016
Sorry if this is the wrong place, but I didn't know where else to post. Feel free to move.
I tried logging into my account today to get my dailies done and was shocked to see my account has been ban [..]
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11:04 pm, August 5, 2016
Quote:
Originally Posted by Ocho
So giving you a key on Steam is annoying for most folks and leads to fraud for us. We've moved over to a new system where Steam applies s [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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1:04 pm, May 12, 2016
Quote:
Originally Posted by TrionBrasse
The reasons for this sort of issue are widely varied. i strongly suggest you eliminate all doubt and put in a CS ticket for a real [..]
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1:04 pm, April 8, 2016
Quote:
Originally Posted by Archonix
Quote:
Originally Posted by florae
Was stolen during a trade, reported to Trion, told by Trion TOO BAD. [..]
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12:04 pm, March 10, 2016
Quote:
Originally Posted by CM Morgana
Événement mondial du 5 e anniversaire de RIFT ® – Phase 3 Règlement of [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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11:04 pm, October 8, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Proclus_Lycaeus
Seriously? Hundreds every day?
Yes, we ban hund [..]
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1:04 pm, July 22, 2015
Quote:
Originally Posted by Archonix
In late March, we made an attempt to add even more value to Supply Crates and Limited Edition Troves. We did this by making service i [..]
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11:04 pm, June 12, 2015
Once upon a time a husband and wife decided to start playing a game - if was beta and a bit rough but the game showed promise and they had a lot of fun. Over time they were loyal subscribers and thei [..]
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12:04 pm, January 13, 2015
So here's the problem, the credit card I used to create this account was tossed two years ago due to potential fraud. (aka the target scandal) I can remember ONE of my security questions but I haven't [..]
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12:04 pm, December 26, 2014
Quote:
Originally Posted by GM Fasti
Hey!Sorry for any confusion regarding purchase errors, but there are security measures taken to protect accounts against fraudulent c [..]
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10:04 pm, December 1, 2014
Quote:
Originally Posted by Snedhepl
There's many ways to track what's going on behind the scenes. I can get logs for any individual activity that occurs within the mini [..]
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11:04 pm, August 30, 2014
Is seventeen days without so much as a form letter asking if I still need help considered "normal" in Rift? I can't believe how slow this has been; especially considering it involves an acco [..]
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1:04 pm, August 29, 2014
My account has been compromised and charged with EUR134.99Order details:
Date: Aug 26, 2014
Transaction Type: Digital Purchase
Product: GIFT: ARCHEUM FOUNDER'S PACK
Subtotal: EUR134.99
Tax (if appl [..]
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11:04 pm, August 6, 2014
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by echoesofeternity
There is no way.Let's be honest, you're not doing this to &q [..]
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2:24 pm, November 8, 2013
Quote:
Originally Posted by GM Aithusa
These are both security measures to protect the integrity of your account. We limit the amount you are able to buy in a sh [..]
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8:29 pm, October 8, 2013
Quote:
Originally Posted by Daglar
Quote:
Originally Posted by Mals
This was a knee jerk over reaction to folks trying to [..]
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