12:04 pm, March 16, 2018
When I try to start Rift, the game shows for maybe a second then crashes and a dialog opens saying "There was a problem preparing the report (error #1009:800705AF)." with an OK button. There [..]
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12:04 pm, February 16, 2018
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Refuge
I think it's time for a Dev response on this one.
Sure! [..]
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12:04 pm, December 26, 2017
Trying to return to the game. I get this error every single time I try to click play.
I click Rift Play button.
It goes through the verify or update function.
IMMEDIATELY throws up the Rift Erro [..]
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10:04 pm, December 22, 2017
Quote:
Originally Posted by TrionBrasse
Linking your account on Steam is the only way for Steam to verify that it's the correct account. Unfortunately, we don't make the [..]
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11:04 pm, May 12, 2017
Hi all.
I just reinstalled Rift from Steam after a few years. It's on my D drive because my D drive is an SSD and my C drive is not.
Every time I click play it goes to verifying, then it says " [..]
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1:04 pm, May 12, 2017
Quote:
Originally Posted by BrianMorin
Quote:
Originally Posted by Lynx3d
Apparently getting Windows 10 to not lie about the version, it now [..]
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11:04 pm, May 5, 2017
*EDIT: I fixed it by disabling my anti-virus for 10 minutes whilst attempting to verify the files again and it completed without a problem, though why it would happen now when I've never had an issue [..]
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11:04 pm, April 21, 2017
I don't know if anyone else is experiencing this, but I have my buffs on a side bar next to my quest log and whenever I changed roles, the respective buffs would update to the role change. That appear [..]
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1:04 pm, April 4, 2017
Quote:
Originally Posted by Hesk
Hello! To resolve this issue, please submit a support ticket by emailing support@trionworlds.com *from an email you have access to* and d [..]
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12:04 pm, February 9, 2017
Im trying to purchase the essentials. however, i do not have a payment method available yet.
I tried 2 credit cards, (Can not verify address)
I tried paypal, (Account country does not match Paypal cou [..]
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12:04 pm, February 9, 2017
Quote:
Originally Posted by TrionBrasse
Never mind, I was able to get a colleague to get a quick look-see at your account status.Your game account was suspended because C [..]
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12:04 pm, January 25, 2017
Quote:
Originally Posted by Hesk
If you submit a ticket at support.trionworlds.com, and include as much information as possible to verify your account ownership, our Cust [..]
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12:04 pm, January 12, 2017
I can port from place to place, but when the queue pops for a dungeon or ia, it gives me the option to teleport like it always did. I click teleport to zone-in, rift crashes every time. Any IA I try. [..]
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12:04 pm, December 22, 2016
Quote:
Originally Posted by Snedhepl
Try switching from 64 bit to 32 bit (or vice versa). Additionally we're working on a fix for this.
Quote:
Originally [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Felinae
For the last couple of hours hubby and I keep getting disconnected. It [..]
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11:04 pm, July 4, 2016
Quote:
Originally Posted by Carthax
You can still contact support by email, at support@trionworlds.com. I'd provide as much account information about the account as possi [..]
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1:04 pm, June 5, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry that you are having these issues. First I would suggest you check your video card drivers and verify that you have [..]
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12:04 pm, February 27, 2016
Quote:
Originally Posted by Ocho
The Systems Team on RIFT is responsible for creating and balancing souls and abilities, but their work extends much farther than that. Th [..]
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10:04 pm, February 13, 2016
Quote:
Originally Posted by ZamboniChaos
Since you've already tried running as admin, I'd recommend verifying the integrity of your game cache. If that doesn't work, go a [..]
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11:04 pm, August 25, 2015
so i getting this mail because i wanted to change email adress :
Hello,
Thank you for contacting us regarding your Glyph account.
I'm sorry, but we are unable to verify information via Pictures. We [..]
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11:04 pm, July 28, 2015
I am having an issue with my mobile app, when I log in I am getting a "You have not created any characters on this account message".
I have two accounts and the other logs in just fine an [..]
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1:04 pm, July 11, 2015
So, I just returned to RIFT and can log into the game just fine, but when I try to log into the Rift Mobile App, I get the error "Failed to Connect to Server. Please verify you have network acces [..]
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1:04 pm, June 20, 2015
Now I'm not on my PC all the time so when I want to play Rift, there always seems to be an update. Now whenever I go to update, after logging into the Glyph client, it says it's verifying, stops, then [..]
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1:04 pm, May 14, 2015
Quote:
Originally Posted by GM Fasti
Fill out as much info you can in a support ticket, or email support@trionworlds.com and provide whatever info you can.We'll work with [..]
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11:04 pm, April 16, 2015
I have a level 60 character, used to be a patron, etc etc and just wanted to come back and play around with my characters. However, I haven't played since Glyph. And ... I am not enjoying it.
Tried d [..]
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1:04 pm, April 10, 2015
Quote:
Originally Posted by GM Fasti
We have a thread up regarding this issue already, so please post your support ticket number there. Also, we've posted about this iss [..]
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1:04 pm, March 30, 2015
it's been about a little over an hour since I've tried getting glyph to allow me to re-download rift onto my new desktop, it says i'm logging in from a new IP and to verify through email, which I'm tr [..]
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10:04 pm, February 15, 2015
I am unable to log in to glyph because i have not received the email for account verification from Glyph, I have clicked the link to send me a new email and none is sent. Its been over night now and s [..]
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10:04 pm, February 11, 2015
RIFT 3.1: Hotfix #3 2/11/15NA: 2/11/15 7:30 AM PSTEU: 2/12/15 2 AM GMTGENERAL
* An "I'm Stuck" button has been added to the in-game help menu from the start button tray. You can still use & [..]
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10:04 pm, February 7, 2015
You may find these helpful for resolving errors with Glyph in an Update Loop, applies to installation of Glyph and re-installation issues.
Quote:
Originally Posted by GM Fasti
[..]
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12:04 pm, January 14, 2015
Quote:
Originally Posted by Kervik
I'll see if I can track down the cause of this. I have some ideas for what it might be, but the erratic nature of reproducing it makes [..]
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12:04 pm, January 12, 2015
Quote:
Originally Posted by Tacitus
It does have a dollar cost. Answering tickets is not "seconds". It takes a bit of time to review a ticket, access the acco [..]
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12:04 pm, January 5, 2015
I have not played in a week, now that I try to play again when I try to log in, it asks for a Glyph Authentication code to verify I'm Me. Which I'm use to. So when I went to go check my email there wa [..]
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12:04 pm, December 28, 2014
Neither my husband nor I have been able to access the Rift mobile app for the last couple of days (aside from once this afternoon on my husband's phone). On his, it says that he doesn't have any chara [..]
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10:04 pm, December 17, 2014
I have recently tried to buy a REX using steam wallet funds. The purchase went smooth at the start, the money was taken from my steam wallet and i was just waiting to receive my REX. I suddenly got an [..]
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10:04 pm, December 17, 2014
Hello,
I want to begin with:
I have W7 x64, 2 Monitors (if this some how kills game client), this game I downloaded through steam. Usually game patches additionally through glyph client, because of [..]
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12:04 pm, December 2, 2014
I try to log in and it says
"Authentication Failed!
Please verify your username and password are correct."
Then I get a email from Glyph with code so I go to web site on my mobile and pu [..]
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12:04 pm, November 29, 2014
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Madmartigen
Could max level minions also be filtered out when you select an [..]
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10:04 pm, November 17, 2014
I'm using the Windows 10 preview builds, and in the previous one (9860 I believe) RIFT was working fine.
Unfortunately, with build 9879 RIFT crashes after I hit Play.
No messages in the Application [..]
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10:04 pm, November 2, 2014
Hi there,
So my main (Mipster) is currently stuck in Tempest Bay - any attempt to login to that character and rift crashes out to the error report screen.
I've disabled addons, I've tried adjusting [..]
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12:04 pm, October 27, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Vako
How did you actually repair your installation? I can't find an option [..]
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11:04 pm, October 22, 2014
Quote:
Originally Posted by Link
Quote:
Originally Posted by Tekko
An error has occurred... When I try and do the code again, it tells me i [..]
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11:04 pm, October 21, 2014
A little background- I joined a guild and was wondering why it was taking more than two days for it to show up on my Rift App on the phone. So I logged out, back to the login screen. I go to log back [..]
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1:04 pm, October 21, 2014
Dear trion,
I intended to preorder the Typhoon edition but somehow your site didn't allow me to add my card's info to payment method. I tried everything, including using paypal but somehow I receive [..]
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1:04 pm, October 14, 2014
I've sent in a ticket, but, it's been well over a week, and I've just now received word that they've looked at my ticket, and hope to respond to it sometime in the future. I'm hoping that maybe I can [..]
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11:04 pm, October 5, 2014
-> game is lagging so hard that the melee Rogue souls are nigh unplayable. Sadly, they are one of my favourites(bladedancer especially). Would you believe that the lag is actually eating skills [..]
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11:04 pm, September 19, 2014
I'm using Rift on Steam, on Windows Vista Home Premium 64 bit, everything updated fully, and everything working quite fine in all other gaming aspects. Only Rift is causing trouble, and that in a way [..]
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1:04 pm, September 19, 2014
I'm a returning player and I tried to update my credit card so that I could become a patron, but it asks for my glyph authenticator. I have a rift authenticator and I'm unable to find a "glyph a [..]
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1:04 pm, September 18, 2014
09/12/2014 12:18 PM
This is why Glyph is such a problem for me.
- I have to have Glyph in order to play other Trion games:
Archeage requires Glyph to play. http://forums.archeagegame.com/showt...-w [..]
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11:04 pm, September 10, 2014
So I made it passed all of the download times and I'm on the patcher and finally I hit play and quickly it Initializes -> Verifying then stops to where I have to push play again. What do I do?
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11:04 pm, September 9, 2014
Every time I try it says authentication failed. Please verify username and password are correct. Then I get an email from glyph saying I signed on from another location and gives it a password.
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1:04 pm, September 6, 2014
I just installed Rift on my new computer, patched it and everything, and when i try to launch, it starts to verify, starts downloading, and then just goes back to nothing but the play button. The atta [..]
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1:04 pm, August 27, 2014
Quote:
Originally Posted by Ocho
Starting Thursday, we are adding a new security feature to Glyph to help keep your account safe. When you log in from a new computer or a [..]
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11:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quoting from another thread, please direct responses there.
Quote:
Originally Posted by Ocho
Let say this [..]
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11:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quoting from another thread, please direct responses there.
Quote:
Originally Posted by Ocho
Let say this [..]
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11:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quoting from another thread, please direct responses there.
Quote:
Originally Posted by Ocho
Let say this [..]
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11:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quoting from another thread, please direct responses there.
Quote:
Originally Posted by Ocho
Let say this [..]
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11:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quoting from another thread, please direct responses there.
Quote:
Originally Posted by Ocho
Let say this [..]
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1:04 pm, August 15, 2014
Ill admit this one is partially my fault however it should have been an easy fix. About 3 weeks ago my brother deleted one of my characters which was sitting in my 3rd character slot. After 17 days of [..]
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11:04 pm, August 8, 2014
I haven't played Rift for a while. Never mind why. But this other day (Aug 6th) I received some strange mails from noreply@trionworlds.com. See below for how it looked like. The links seem legit at fi [..]
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11:04 pm, July 20, 2014
I am posting this here in hopes of getting some help from the fine support staff at Trion. I cannot login. I had an account for a few months when the game first came out and wanted to try it out again [..]
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1:04 pm, July 18, 2014
Today I slept and installed rift mobile on my fire kindle HDX. I logged in to my rift account in the browser as a test but the app login says connection failed verify your connection.
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11:04 pm, July 2, 2014
Hello all,
I have always had eyes for this game (and ArcheAge, but then AA wont work on my pc :/). SO i downloaded it. It went smoothly, until the download finished. At 99.9% when it say 'download c [..]
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2:47 pm, October 3, 2013
Quote:
Originally Posted by Elrar
Sorry for the brief delay in my update - was waiting for us to confirm that we have the shards restarted, at this point we need [..]
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