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TrionBrasse: DDOS - continues to affect game services periodically.

10:04 pm, December 18, 2017 Quote: Originally Posted by TrionBrasse Update on DDOS: We continue to see ebb and flow of attacks on our game services (one of many game companies affected). Our Glyph A [..] View

game crashes before character screen

1:04 pm, April 1, 2017 So im trying to return to Rift after being away for a long time, I download the game, and I cannot enter the character screen, my PC is more powerful than the one I used a year ago, so its not my hard [..] View

TrionBrasse: Twitch Winner

12:04 pm, November 23, 2016 Quote: Originally Posted by TrionBrasse An item won on the 18th should be in your hands by now. We have been working towards trying to get them out on the same day.Drop a [..] View

Carthax: How do i contact customer support? bit of an issue

11:04 pm, July 4, 2016 Quote: Originally Posted by Carthax You can still contact support by email, at support@trionworlds.com. I'd provide as much account information about the account as possi [..] View

Archonix: Why CoA was realeased too early!!

1:04 pm, June 2, 2016 Quote: Originally Posted by Archonix Quote: Originally Posted by Siggysig Do you really think this guild got together and said "Hey guy [..] View

Account recovery help

11:04 pm, April 2, 2016 Hi, after few years im trying to return to Rift but i cannot remember my email, and i think when i was playing i didnt have to login through Glyph so now it's impossible for me to even try to figure o [..] View

Ocho: Survey email, legit?

12:04 pm, January 21, 2016 Quote: Originally Posted by Ocho That's text we've seen. The guys who send surveys out are at lunch but it's been something we've been talking about doing again in the ne [..] View

Repeatedly being told "logging on at a different location"

11:04 pm, May 31, 2015 Returning back to this game after a long hiatus. Updated game and glyph client. Now everytime I log in i'm being told I'm "logging in from a different location." I get the code in my emai [..] View

2 days and still waiting for reponse...

11:04 pm, May 27, 2015 Left for about 8 months and return, to check things out and.... Purchased the Night Tide Infusion and 3 months game time. Get sent an email (with link) saying choose what character to apply level 60 [..] View

Error 2016 after changing routers

1:04 pm, May 2, 2015 Been having this one since Monday (ticket 147237). It's the third time I get this error, and it bugs me that it locks you out completely from reaching the login/account website (currently posting usin [..] View

No glyph authentication email

1:04 pm, March 30, 2015 it's been about a little over an hour since I've tried getting glyph to allow me to re-download rift onto my new desktop, it says i'm logging in from a new IP and to verify through email, which I'm tr [..] View

Coin lock-email adress issue

12:04 pm, March 28, 2015 To make a long story short, my brother created the account i play on when rift came out, he got bored so he gave me his account and since that time im playing on it and spenind money (a lot) today i t [..] View

Ocho: By the Numbers: 4 Years in Telara

10:04 pm, March 9, 2015 Quote: Originally Posted by Ocho Quote: Originally Posted by Nemsbaby Do the codes only work for a limited time? None of the codes I tried w [..] View

Coinlocked without email

12:04 pm, February 9, 2015 Hi! Yesterday I was playing as normal on my alt. I reloged to main, then back to alt and suddenly got coinlocked. Now I'm not receiving mail with coinlock code. I've whitelisted trionworlds, trionga [..] View

GM Fasti: Rift Tech Support team is not responding to login issue.

12:04 pm, February 6, 2015 Quote: Originally Posted by GM Fasti Checking this out now. Can you try your password reset again, then, if you use Gmail, check a folder inside your Inbox called Promoti [..] View

GM Fasti: Getting in Touch with Trion

12:04 pm, January 17, 2015 Quote: Originally Posted by GM Fasti Hey there!Please send an email to support@trionworlds.com from the email address on your account. We'll follow up with you directly t [..] View

No Support (Annoyed)

10:04 pm, December 27, 2014 six days ago i sent an email for assistance and still have not had any word back, plus after the email, i sent in an in game ticket and still have not received a response and i can't close the ticke [..] View

Not receiving Glyph emails

10:04 pm, December 20, 2014 I logged into Rift and recieved a message to put in an authenicator code. I pushed resend code many times and have not recieved a code in my email. PLEASE send me a code so I can access my account and [..] View

Unable to access Glyph account/Security update

10:04 pm, December 3, 2014 Hi, Wondering if anyone else has had this issue. After logging into Glyph account management online, I get a screen that pops up requesting that due to upgraded account security, I need to update my [..] View

Trapped in Failed Account Authentifacation

10:04 pm, November 11, 2014 Hey There! I've recently started playing Rift again (on a new computer) and now need to authenticate my account when I log on. I did this once before and got on fine. Now, though, when I try to log o [..] View

Rift on one email, Archeage on another: How do I use Glyph?

1:04 pm, October 8, 2014 I started playing Rift many years ago, and used an old email address. I signed up for Archeage a month or so back, and used my new one. The Glyph launcher is keyed to the new email address, meaning [..] View

Authentication Issues with Glyph.

1:04 pm, October 7, 2014 Greetings I have a friend, who believes she not alone, having issues with logging into glyph with error "2025". She has tried pretty much everything suggested in troubleshooting she could [..] View

they don't seem to care anymore

11:04 pm, October 5, 2014 well i got coin locked, happened in the past so no biggie. This time however i found no key email, so i wanted to get some help to solve the issue. And getting help is turned out to be a MAJOR probl [..] View

game won't let me log in

11:04 pm, October 4, 2014 When I try to log in to the game, from the same computer I've used for the past several months, I am suddenly getting an authentication code message telling me to go to my email and put in the code th [..] View

Account Banned or Suspended

1:04 pm, October 2, 2014 Tech Support. I don't know what is going on, but you better fix it. I am a patron and am unable to log in due to Error 2003. It says to check my email, but I have nothing. My wife who is also a patron [..] View

I lost access to my email where you send the confirmation code for the login , Help

1:04 pm, September 24, 2014 Hello Trion, Long time ago, i lost access to my email, due to not remembering my password, and trying couple times, and I've been lazy to call microsoft to recover my access to my email , and I'm not [..] View

Authenticator code

11:04 pm, September 13, 2014 Well i just changed from windows 7 to windows 8.1 and Glyph doesnt send me the code to my email, i use Hotmail so i dont have "promotions tab" also my spam folder is empty, i tried resending [..] View

Ocho: I love glyph!

11:04 pm, July 3, 2014 Quote: Originally Posted by Ocho Quote: Originally Posted by Vilanye It doesn't matter if Glyph is smaller than what other companies force [..] View

GM Aithusa: rift authentication Code

2:24 pm, November 7, 2013 Quote: Originally Posted by GM Aithusa If you are using Gmail, please check your Promotions Tab. Trion's email will now show up in that tab. If you still do not [..] View

CM Morgana: Contest to win Three Springs Dimension

9:45 pm, October 6, 2013 Quote: Originally Posted by CM Morgana Hey guys,Sorry I've been slow with these. I promise I'm working on them, and if you replied to my email, you'll get your g [..] View

Daglar: Post 2.3 Collectors Edition Purchase

1:32 pm, October 3, 2013 Quote: Originally Posted by Daglar Quote: Originally Posted by lugubriousness Hey! I played the trial and hit the cap wher [..] View

Forums

Rift on one email, Archeage on another: How do I use Glyph?

Nov 29, 2014, 12:33 pm I started playing Rift many years ago, and used an old email address. I signed up for Archeage a month or so back, and used my new one. The Glyph launcher is keyed to the new email address, meaning [..] View

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