1:04 pm, April 6, 2018
Hey all,
Getting multiple server disconnects since yesterday afternoon. I just started playing this game 2 days ago without any problems or disconnects. Rebooted computer, updated drivers, reset mode [..]
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11:04 pm, April 4, 2018
Quote:
Originally Posted by CM Morgana
Hi all, We're currently experiencing a network issue with our connection to EU servers. We've been looking into this, and expect t [..]
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11:04 pm, April 4, 2018
Quote:
Originally Posted by CM Morgana
Greeting Ascended,We're going to be doing some network maintenance on our EU data center at 4PM PDT (11PM UTC) today. This should l [..]
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12:04 pm, December 26, 2017
Trying to return to the game. I get this error every single time I try to click play.
I click Rift Play button.
It goes through the verify or update function.
IMMEDIATELY throws up the Rift Erro [..]
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12:04 pm, December 15, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by MissMimic
Contest is postpone to another day, my network adaptor card tanked [..]
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12:04 pm, October 31, 2017
Quote:
Originally Posted by RoughRaptors
Ohai, it’s your favorite lurking dev, RoughRaptors!Thank you so much to everyone who already participated in our offici [..]
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1:04 pm, October 11, 2017
Quote:
Originally Posted by CM Morgana
Trion Gamers,Save the date! Our 7th annual Extra Life event begins on October 13th at 11:30am PT, where we'll be streaming for a fu [..]
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11:04 pm, September 15, 2017
Quote:
Originally Posted by CM Morgana
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s [..]
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1:04 pm, August 3, 2017
Quote:
Originally Posted by Yaviey
We want to get to know the community better and get you to know them, too! Welcome to our new monthly series where we interview vario [..]
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1:04 pm, June 8, 2017
Just curious to start the ball rolling on this issue. A cursory search of the forums for slow downloading returns nothing, so I must assume I'm the first one to notice this. I kind of feel like it m [..]
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1:04 pm, June 8, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend running these tests, and submitting a support ticket at support.trionworlds.com so that our Tech Support team ca [..]
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1:04 pm, May 30, 2017
Quote:
Originally Posted by TrionBrasse
Hey folks, Network Operations advised me that the RIFT shards crashed. Fortunately they are already cycling and should be back up [..]
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1:04 pm, May 21, 2017
Quote:
Originally Posted by CM Morgana
Greetings ascended,Our networking team is investigating issues with players trying to log into RIFT on both EU and NA regions curre [..]
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1:04 pm, April 19, 2017
Quote:
Originally Posted by TrionBrasse
That was a fast one. By the time Network Operations notified me, the North American servers were cycling back up again. Folks are [..]
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11:04 pm, April 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried these troubleshooting steps, I'd submit a support ticket and attach your network test results [..]
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12:04 pm, March 22, 2017
Quote:
Originally Posted by TrionBrasse
Folks, I am going to close this thread, as it got to the non-constructive phase very quickly.The internal tools issue carried on p [..]
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10:04 pm, February 8, 2017
Quote:
Originally Posted by TrionBrasse
Hello there!This is a totally legitimate question. We schedule downtimes during the day so that we have all of our engineers in ho [..]
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10:04 pm, January 27, 2017
Hello guys, after few months i've decided to play Rift again. Unfortunately the game won't start.
Here's the part of the log
Quote:
[2017-01-27T16:49:07Z] RIFT has been successfully [..]
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12:04 pm, January 19, 2017
Quote:
Originally Posted by Hesk
Hello! Please complete these tests, to narrow down where the issue is occurring, and submit a support ticket at support.trionworlds.com w [..]
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10:04 pm, January 11, 2017
So yea I'm not on Windows, but playing Rift on Linux with wine-staging, I'm used to getting f***ed by Glyph.
Anyway, everything was working fine until todays Glyph update, now Glyph just crashes on s [..]
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12:04 pm, December 22, 2016
I posted this in the wrong forum first sorry :(
Every time i try and log on via Glyph I get
Update Failed
The digital signature of the update could not be verified Error #6005:3
It is not recommen [..]
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12:04 pm, December 20, 2016
Quote:
Originally Posted by CM Morgana
RIFT® Fae Yule SnoBuild Contest Official Rules and Conditions Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER O [..]
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10:04 pm, December 18, 2016
Quote:
Originally Posted by Carthax
It's a bit of a misnomer when troubleshooting network issues that your internet connection is either entirely faulty or not at all. Th [..]
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12:04 pm, December 7, 2016
Quote:
Originally Posted by Hesk
Hello! If you continue having issues, please complete these test and then submit a support ticket at support.trionworlds.com.https://supp [..]
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12:04 pm, December 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd recommend submitting a support ticket and providing our CS team with these network test results, assuming that basi [..]
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12:04 pm, December 2, 2016
Quote:
Originally Posted by TrionBrasse
There are two separate packs in question here, both with terms and time limitations.The Heroic Prophecy Pack was not a form of com [..]
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12:04 pm, November 24, 2016
Quote:
Originally Posted by TrionBrasse
Hello all, We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It&am [..]
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10:04 pm, November 23, 2016
Quote:
Originally Posted by TrionBrasse
Yep, it's Thanksgiving weekend, and the normal high volume of DDOS network attacks is escalating, because some humans are horrible [..]
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12:04 pm, November 23, 2016
Quote:
Originally Posted by TrionBrasse
That's a little off topic, but yes, we all miss Instant Adventures. They were taken offline due to a serious bug. It has been addr [..]
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12:04 pm, November 22, 2016
Quote:
Originally Posted by Hesk
Hello! We apologize for any confusion this issue has caused. We do expect the servers to return at the appropriate time.
Jump [..]
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12:04 pm, November 22, 2016
Quote:
Originally Posted by Celestrata
1:00 AM PST Update: We'll need a little more time to bring the servers back online. We're extending tonight's downtime by 30 more m [..]
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12:04 pm, November 20, 2016
Quote:
Originally Posted by Archonix
Just wanted to drop a quick line about what all we're working on to compensate for the current issues folks are experiencing on live. [..]
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10:04 pm, November 19, 2016
RIFT 4.0: Hotfix #2 11/19/2016NETWORK ISSUES COMPENSATION
* All players can log in between now and 11:59:59 PM server time on 11/30 to receive a Bundle of Affinity, containing 100 Affinity for your ac [..]
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10:04 pm, November 19, 2016
Quote:
Originally Posted by CM Morgana
Updating the above notes with:NETWORK ISSUES COMPENSATION* All players can log in between now and 11:59:59 PM server time on 11/30 [..]
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12:04 pm, November 12, 2016
Quote:
Originally Posted by TrionBrasse
Hey folks,With the network connection issues over the last few days we know many of you are concerned with your Patron status or j [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by Archonix
We're still working to resolve the network issues across our entire platform. Due to the frequency of outages over the last few hour [..]
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10:04 pm, November 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have been having some recent network issues, but if your problem is unrelated to that you may want to take a look a [..]
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12:04 pm, November 11, 2016
Quote:
Originally Posted by CM Morgana
Greetings everyone,We know the last two days of disconnects and lag have hurt your gameplay, and we want you to know that our teams [..]
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10:04 pm, November 10, 2016
Quote:
Originally Posted by CM Morgana
Greetings Ascended,We are aware of reports that some players have been recently disconnected or unable to log in, and we are invest [..]
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12:04 pm, November 10, 2016
Quote:
Originally Posted by TrionBrasse
Hello all - we are aware of network issues still ongoing between Trion servers & Comcast; we have network techs investigat [..]
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10:04 pm, November 7, 2016
Quote:
Originally Posted by Baelron
Hey SilenceScream, sorry to see you're having login issues and we're happy to help you. Please try all of the networking steps listed [..]
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10:04 pm, October 31, 2016
Quote:
Originally Posted by CM Morgana
Hello, Trion Gamers!Join us on November 5th at 9am PT for a 24 hour stream, featuring all Trion games! You can support us by joinin [..]
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12:04 pm, October 31, 2016
I have researched this and tried several previously recommended fixes (listed below), with no effect.
As in the title, Glyph is on the taskbar but it will not display a window on the desktop. It show [..]
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11:04 pm, October 28, 2016
Quote:
Originally Posted by ZamboniChaos
I'm not seeing any current server issues, but if you're still having trouble connecting you may want to try a few basic troublesh [..]
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11:04 pm, October 15, 2016
Quote:
Originally Posted by ZamboniChaos
Another possible fix for this is disabling your background programs and services. If that doesn't work, submit a support ticket a [..]
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1:04 pm, October 15, 2016
I have 2 PC's on the same network:
PC 1
i7-2600 CPU @ 3.40 GHz
8 Gig Ram
64bit OS
Geforce 780
PC 2
i7-4770 CPU @ 3.50 GHz
16 Gig Ram
64bit OS
Geforce 970
Both ingame settings set to MAX.
P [..]
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1:04 pm, October 7, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The Trio [..]
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11:04 pm, September 3, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Meteorblade
I play exclusively on Gelidra EU from a UK location and for [..]
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11:04 pm, August 16, 2016
Quote:
Originally Posted by Ocho
Thanks for creating the video!So ultimately I think the best bet is to figure out what about you is unique, and how can that be useful to [..]
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11:04 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having issues connecting to the game, please submit a support ticket and attach your network test resu [..]
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1:04 pm, June 28, 2016
Quote:
Originally Posted by Hesk
Hello! It doesn't appear that you've submitted a support ticket for this issue yet, and I would urge you to do so at support.trionworlds. [..]
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11:04 pm, June 9, 2016
Quote:
Originally Posted by Snedhepl
This problem isn't on your end, nor is it really on our end either. It actually lies with one of our CDNs (Content Delivery Network) [..]
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11:04 pm, May 28, 2016
Ever since being forced to switch to Glyph to login to Rift this past week, I'm getting a "Glyph Account Authorization Alert" email telling me I've logged in from another location after logg [..]
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11:04 pm, May 24, 2016
Quote:
Originally Posted by TrionBrasse
This thread is SO full of awesome. I just posted the Doyouevenriftbro FB page to our RIFT FB and social media. I will try to do [..]
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1:04 pm, May 21, 2016
Quote:
[2016-05-21T00:26:03Z] Warning: QFont::setPixelSize: Pixel size <= 0 (-2)
[2016-05-21T00:26:03Z] Retrieving server time
[2016-05-21T00:26:03Z] Warning: QObject::connect [..]
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11:04 pm, May 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd give these troubleshooting steps a try and see if any of them help. If not, contact our CS team directly and provi [..]
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1:04 pm, May 17, 2016
Quote:
Originally Posted by Hesk
Hello Dspell! I'm not seeing any logins for RIFT for your account in the last few days, though I can see you logging into Glyph. Is the d [..]
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1:04 pm, May 15, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble playing! You may want to try the steps here and see if that improves the issue at all. If they [..]
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11:04 pm, May 13, 2016
Quote:
Originally Posted by TrionBrasse
Click here for INSTRUCTIONS AND WHERE TO ENTER RIFT® Preset Build Contest Official Rules and Conditions NO PURCHASE NECE [..]
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1:04 pm, May 2, 2016
Quote:
Originally Posted by Elucidator
Please try the steps located here. If that does not resolve your issue, please test your network connection, and contact our Techni [..]
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11:04 pm, April 28, 2016
Quote:
Originally Posted by Ocho
Keep up with the amazing progress that we’ve made with Multicore Rendering in RIFT with this latest update from Lead Renderin [..]
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1:04 pm, April 28, 2016
Quote:
Originally Posted by Hesk
Hello KiwiRage! If you can let us know when and where specifically this lag was occurring, we'll be happy to look into it. If it's persis [..]
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1:04 pm, April 21, 2016
Hi, my name is Jason, a Senior Field Service Technician at Field Nation. I've been fixing computers and teaching others how to do so for over 16 years. I'm making the ultimate gaming guide to help oth [..]
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1:04 pm, April 8, 2016
Since the Wednesday update, I think, both Wednesday and Thursday, when I have run Glyph, I get the following error message:
Update failed
The digital signature of the update could not be verified (e [..]
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1:04 pm, April 7, 2016
Quote:
Originally Posted by Snedhepl
As far as I know, and I'm not on the web team, we don't care much one way or the other. The fact the port was blocked was just an an [..]
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11:04 pm, April 5, 2016
Quote:
Originally Posted by Celestrata
Our network team has returned performance back to normal, but we are still double checking everything and monitoring our systems ca [..]
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1:04 pm, March 31, 2016
Quote:
Originally Posted by Celestrata
Tonight's network issues have been resolved by the network team here at Trion. Thanks for your patience, and you're free to login!
[..]
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1:04 pm, March 30, 2016
Quote:
Originally Posted by CM Morgana
Hey all,Apologies for the short notice. At 4:15 PM PDT & 11:15 PM GMT (UTC) the shards will be experiencing some network di [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
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12:04 pm, March 9, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 4Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
View
10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The RIF [..]
View
10:04 pm, March 8, 2016
Quote:
Originally Posted by Ocho
RIFT® 5th Anniversary World Event – Phase 2Official Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCH [..]
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10:04 pm, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps for connection issues on our support page. You may want to review those and s [..]
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10:04 pm, February 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having this problem, you may want to review our support article on basic network troubleshooting. If t [..]
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10:04 pm, February 17, 2016
Quote:
Originally Posted by ZamboniChaos
This error is usually due to a network related issue, so I'd try some basic troubleshooting steps and see if they help clear this [..]
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10:04 pm, January 31, 2016
Quote:
Originally Posted by Ocho
Just got a call from our Network Operations Center. The shards are in the process of coming back up now, and should be available again in [..]
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10:04 pm, January 31, 2016
Quote:
Originally Posted by Ocho
Just got a call from our Network Operations Center. The shards are in the process of coming back up now, and should be available again in [..]
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12:04 pm, January 26, 2016
My new ISP has developed a problem connecting to the game servers or forums (was able to for about a week) They did some truble shooting on my computer then told me to contact the game help desk.
I [..]
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12:04 pm, January 16, 2016
The Glyph launcher appears to have an incredible demand of network access during the authentication handshakes: It usually fails while there are other quite intense transfers running (e.g. file sharin [..]
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10:04 pm, January 10, 2016
I have seen some of the other forum problems for this but no solution is givin. Please let me know how to solve this issue! I have downloaded the rift app for I pad and I am able to select NA in the [..]
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12:04 pm, December 18, 2015
And by lately, I mean the past month or 2. I used to be able to keep the Glyph client loaded all the time on my laptop and when done just close the lid. Open the lid the next day, and it would just wo [..]
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12:04 pm, October 31, 2015
Quote:
Originally Posted by CM Morgana
Greetings, Ascended! The Extra Life charity gaming marathon swiftly approaches! Every year, they raise millions of dollars for the [..]
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12:04 pm, October 28, 2015
I returned to play Rift today, and got myself the same issue described in your own Tech Support Page (and in some other posts). Trion Worlds Support Center RIFT Technical Issues > RIFT Load [..]
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10:04 pm, October 27, 2015
seems to be getting worst, some days rift is fine but today, as soon as my bro logs in he gets DC.
it goes as far as breaking my whole internet connection, ill get a specific disconnect that will *** [..]
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11:04 pm, October 15, 2015
Hello everybody.
I have lags at anytime, night or day doesn't matter. My in game latency always switch from 40-60ms to 1200. The game is barely playable.... instant's spells are not instant, i can see [..]
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11:04 pm, October 2, 2015
So this morning my husband and I try to log into Rift and we are both met with the old Error 2025. Now we have done all the troubleshooting from the support page for it and tested a third computer als [..]
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1:04 pm, September 30, 2015
Quote:
Originally Posted by Archonix
Just wanted to confirm that http://www.riftgame.com/en/patron/ is a legit site within our network. No fear, there aren't any trojans [..]
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1:04 pm, September 29, 2015
Quote:
Originally Posted by Ocho
Venture forth from Shal Korva and enter the fearsome Rhaza’de Canyons, battling your way through them to reach an encounter for [..]
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1:04 pm, July 11, 2015
So, I just returned to RIFT and can log into the game just fine, but when I try to log into the Rift Mobile App, I get the error "Failed to Connect to Server. Please verify you have network acces [..]
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1:04 pm, June 20, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by dbe
Most people require hours, as all spawn points are often empty.
[..]
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11:04 pm, June 2, 2015
I have a strange issue.
First of, I'm writing this from my work network. I wouldn't be able to do so in my home network because everything related to rift doesn't go through :
- can't access riftga [..]
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1:04 pm, May 19, 2015
I'm upgrading to a new laptop computer and need some advice if Rift will be playable in either of the 2 systems that I am down to in the selection process.
System 1-
HP Envy 17.3" Touchscreen L [..]
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11:04 pm, May 18, 2015
i am having issues patching rift, after downloading almost 8 Gigabytes(6.05 GB left) i keep getting error 3300 , each time i retry update, it downloads data for a while and then all of sudden transfer [..]
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1:04 pm, May 7, 2015
All, I need help with this, please. I haven't played long, but I had no problem running Rift on my system--until the April 22 patch. Since then, I can log into the glyph client (even with the Rift A [..]
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11:04 pm, May 6, 2015
Hi there!
Not sure where else to post this since there's no Glyph customer forum, so sorry if it's in the wrong place!Here is the big weird issue: I uninstalled Glyph and attempted to re-download th [..]
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11:04 pm, May 6, 2015
This isn't related to the current FPS problems people are experiencing.
Since early 3.0 I've noticed my FPS takes a sudden dive, including frequent frame dropping, whenever I'm dealing damage to a ta [..]
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11:04 pm, May 3, 2015
Appears to be a Server issue happening on the NA server.
Coming in from Arkansas, I can presently Log in to the EUROPE server but I get stuck every time when logging in to the NA server.
Game worked [..]
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1:04 pm, May 1, 2015
Why cant you guys do a simple task and unblock my static IP addresses.
I emailed support like 4 times already zero response. I have actual credits on my account and that is money lost if I cant get [..]
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1:04 pm, April 22, 2015
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Slipmat
Think i found a bug, after every stage in the Sicaron room, you get [..]
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