11:04 pm, June 10, 2016
Quote:
Originally Posted by Ocho
So let's talk about how we release news and the reasoning behind it.This is going to be a long one, but hopefully informative as I'm gonn [..]
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11:04 pm, May 10, 2015
The other day I was playing just fine. Decided to take a break for an hour and came back to this error. I looked into it and found a list of things to try from firewall changes, IP refreshing, to a cl [..]
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12:04 pm, January 9, 2015
Nearly 3 days ago I sent an unresolved report about a player scamming me for over 3k platinum through his "gifting" services. After this recent update it seems I am not able to view my repor [..]
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12:04 pm, January 1, 2015
Quote:
Originally Posted by GM Fasti
Hi there Dwindarf, I am sorry for any confusion. I have looked over your account and see that you submitted four tickets and have gon [..]
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12:04 pm, November 7, 2014
I made support ticket last friday :
Question Reference # 141031-001059
Date Created: 10/31/2014 04:40 AM
Date Last Updated: 10/31/2014 04:40 AM
Status: Unresolved
After long break I decide to pla [..]
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1:04 pm, October 21, 2014
here is the issue: after i recovered my account, i noticed all my toons in DW are gone. i sent in a ticket request help with my missing toons on 09/08/2014. and i got a response after 20 days. the con [..]
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11:04 pm, October 16, 2014
Things were working just fine two nights ago and now there's all kinds of problems (I'm assuming related to Trion's broken Authenticator for install on mobile phones.
I was playing without incident j [..]
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1:04 pm, October 16, 2014
I was playing without incident just two nights ago so I have no idea what changed or caused it to suddenly fail. There were no changes done by me.
I am not using BootCamp (yet) which installs Window [..]
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11:04 pm, October 11, 2014
Please accept our sincere apologies for the extremely long period of time that your support request has remained unresolved. We discovered an issue on our end which has resulted in your request going [..]
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11:04 pm, October 7, 2014
I cannot purchase credits in-game with my steam wallet. Everytime I try to purchase credits I get the following message: "WE'RE SORRY. There was a problem completing this purchase. This may be be [..]
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1:04 pm, September 18, 2014
On 8/13 shortly after the Pyromancer soul had been redone I had put in a gm ticket because I noticed that I lost spells because of this update, and was now showing on my soul tree that I have some poi [..]
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11:04 pm, September 13, 2014
And haven't for some time.
I don't think putting an in game request will do much, as I have unresolved previous submissions.
Suggestions on how to fix this?
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1:04 pm, August 29, 2014
My account has been compromised and charged with EUR134.99Order details:
Date: Aug 26, 2014
Transaction Type: Digital Purchase
Product: GIFT: ARCHEUM FOUNDER'S PACK
Subtotal: EUR134.99
Tax (if appl [..]
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