1:04 pm, April 30, 2017
Hello, im looking for help. this morning i was logging into rift and i seen my characters to choose from. i had my main character level 46 or so. and a level 10, i was trying to delete my level ten so [..]
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1:04 pm, April 4, 2017
I keep getting an error saying I need to go to the rift patcher and click recovery or some such... well this is glyph now, right? I'm not seeing anything resembling a recovery option. And before you s [..]
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1:04 pm, April 1, 2017
So im trying to return to Rift after being away for a long time, I download the game, and I cannot enter the character screen, my PC is more powerful than the one I used a year ago, so its not my hard [..]
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10:04 pm, November 27, 2016
Quote:
Originally Posted by Carthax
You can run the recovery feature for RIFT by right-clicking on RIFT in your Glyph library, and selecting "Recover". It may t [..]
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12:04 pm, November 25, 2016
Quote:
Originally Posted by Baldr
Hey there, I am sorry to hear that you are having these issues. First please try the following steps below. If this does not work please [..]
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1:04 pm, October 9, 2016
ever since hot fix# 15, every time i try to play, after i hit the play button after character select, i get booted back to GLYPH, with the "rift has encountered an error" box on the screen. [..]
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1:04 pm, September 10, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear that you are having these issues. Please attempt running the recovery utility first. If this does not work plea [..]
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1:04 pm, July 20, 2016
When I tried to play Rift earlier, the game kept crashing just after the screen went dark to start loading the splash image. I ran the recovery option from Glyph, and there's no difference. Rift was w [..]
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1:04 pm, July 5, 2016
Quote:
Originally Posted by Hesk
Hello! Repthor is correct - include as much information in the account recovery form as possible, and if additional verification is neede [..]
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1:04 pm, May 8, 2016
Quote:
Originally Posted by Baldr
Hi there! I am sorry that you are having this issue. I would like to provide some basic steps for your to try to see if this solves your [..]
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11:04 pm, April 2, 2016
Hi, after few years im trying to return to Rift but i cannot remember my email, and i think when i was playing i didnt have to login through Glyph so now it's impossible for me to even try to figure o [..]
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11:04 pm, April 2, 2016
Quote:
Originally Posted by ZamboniChaos
Don't worry! Our CS team should be able to help you recover your account. If you send an email to support@trionworlds.com, this w [..]
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10:04 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Elayara! The first thing I would suggest is performing a client recovery. To do this, follow these steps:Launch the Gly [..]
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1:04 pm, October 23, 2015
Like most I have recieved an error in game saying some of my files in Rift might be corrupt. My problem is this. I cannot find the recovery option to save my life. I've tried right clicking on the gly [..]
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11:04 pm, July 29, 2015
Why in game support don't read tickets ? i have wrong upgrade item, and can't recovery my eye of akylios. item is bugged.
i write ticket and no answer :(http://i.imgur.com/S5YvHY1.png
char name Skil [..]
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1:04 pm, July 8, 2015
Hi guys
i got i7 3630 processor gtx 660m 8 gb ram laptop. im getting my game crashed or stucked many times in world map or dungeon or pvp. Client says some files re corrupted and run recovery. & [..]
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11:04 pm, July 3, 2015
Hello there,i wanted to return to play Rift cause some friends returned to the game.I cannot log in my account because i need authentication code that Trion is sending to email on whichgame account wa [..]
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1:04 pm, May 24, 2015
I am returning to the game after a long break and have since had to replace my damaged phone. Every time I attempt to log on it of course asks for my Authentication Code. I've clicked the "I no [..]
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1:04 pm, May 14, 2015
Quote:
Originally Posted by GM Fasti
Fill out as much info you can in a support ticket, or email support@trionworlds.com and provide whatever info you can.We'll work with [..]
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11:04 pm, May 12, 2015
After opening the Glyph launcher and hitting play, Rift - error handler opens and says 'RIFT has encountered an error" and gives me the option to send a report. No error codes are given. No recov [..]
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11:04 pm, May 5, 2015
Quote:
Originally Posted by CM Kiwibird
Quote:
Originally Posted by Byblos
You may want to look into this thread:http://forums.riftgame.com/ [..]
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11:04 pm, April 24, 2015
Quote:
Originally Posted by MoldyFrozenFruitJuice
I've got a few questions to help us track this down, given that it seems to be bypassing our normal crash recovery stuff [..]
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11:04 pm, April 20, 2015
Is there any way to contact support that is 'not' support@trionworlds.com ? My account has been compromised and I've sent in 2 separate tickets over the last week, without so much as a canned &ldq [..]
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11:04 pm, April 18, 2015
Quote:
Originally Posted by GM Fasti
You can submit a ticket to support, or email support@trionworlds.com and we will help you as best we can. We also have an account re [..]
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12:04 pm, March 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Lumen13
HiAbout a week ago (12 days), I mistakenly deleted the character. O [..]
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12:04 pm, January 5, 2015
Quote:
Originally Posted by GM Fasti
Check out this link for info on the Glyph Authentication Code, including how to find the code if you're having trouble. If there is [..]
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12:04 pm, January 3, 2015
Quote:
Originally Posted by GM Fasti
I'm afraid you'll need to submit a ticket before we can make any changes to your account, such as removing an authenticator. Go ahead [..]
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12:04 pm, December 23, 2014
Hi!
Now, i know a lot of this is my fault considering i made the account in 2011 and was dumb enough to not write down my recovery questions. I wasn't here for the upgrade to the Glyph authentication [..]
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10:04 pm, December 5, 2014
I have recently been receiving a terrible issue, when I first log into Rift I experience an Audio issue that sounds similar to “Static” and it’s accompanied by extreme la [..]
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12:04 pm, November 14, 2014
I geat disconnected within 15sec every time after getting to character selection screen. Already tried recovery, reconnect to ISP, restart PC. It was all fine in the morning. Now i can't play... Tried [..]
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10:04 pm, October 28, 2014
Glyph,
On October 25th, recently, my character got deleted. I left my computer in my room while I went to answer the door, FedEx guy.. Anyway when I returned my little brother was in my room looking [..]
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12:04 pm, October 27, 2014
i've been unable to get in the game and find the text document rift.cfg(which is where all the gfx controls are in)
i log into the game screens 100% black. 10 seconds in i get error report message,
[..]
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11:04 pm, October 25, 2014
The game has run fine for me since I started playing in May 2014. I play almost daily and am on the Faeblight server. We just went through the rollback and starting today the game has been "locki [..]
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11:04 pm, October 24, 2014
Quote:
Originally Posted by Daglar
Last night at roughly 4:00 AM pacific we experienced a hardware outage on the following shards: Faeblight, Laethys, and Wolfsbane. Pho [..]
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11:04 pm, October 14, 2014
Hi, I've been in contact with support to recover my Rift account and they are ignoring the proof of ownership that I am providing. I have proved that the email on the account is my own and given proof [..]
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11:04 pm, October 8, 2014
I am trying to recover my account. Problem is the authenticator I used is on my old phone which no longer works. The link to remove the authenticator is no longer working and I cannot get a reply on t [..]
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11:04 pm, October 7, 2014
Quote:
Originally Posted by CM Kiwibird
Quote:
Originally Posted by Valanze
Did you take a look at the article I mentioned to note that the [..]
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11:04 pm, September 30, 2014
I know there's 100 of these posts but I'm hoping something actually gets done if I post it instead of just waiting. Decided to come back after a few months away and saw I have to authenticate my accou [..]
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11:04 pm, September 30, 2014
#140829-000173
i wold also like a refund for the patron time i purchased since it doesn't allow me access to live support chat.
i would like to thank trion to finally allowing me to post on the for [..]
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11:04 pm, September 25, 2014
I tried logging into my account last week both to start playing Rift to prepare for Nightmare Tide, and also to try Archeage. I got the notification that I had to authenticate my Glyph account by goin [..]
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11:04 pm, September 22, 2014
I recently updated my phones operating system, and had to reinstall the mobile authenticator app along with several others. This reset the app and rendered the passwords it generates invalid.
Unfort [..]
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11:04 pm, September 15, 2014
Hello,
Im an old returning player and at some point i must of added the authenticator to my account through my old mobile phone. Ive tried everything to remove it, the accounts page is telling me the [..]
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1:04 pm, August 30, 2014
I've been in this sticky situation for going on a few weeks. I can't seem to get rid of the old rift authenticator that was on my account and I've tried nearly all possible ways provided by the suppor [..]
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11:04 pm, August 19, 2014
hi
i have, what i believe is, a rather unusual problem: i can't see the messages posted in the Level 60 chat channel (in the settings of the chat box all level ranges are checked). but here is the ki [..]
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1:04 pm, August 14, 2014
I would much appriciate if someone who has ability to disable that bloody authenticator could check that case, i am really really angry, first of all my account was hacked, bad things happen, i got ov [..]
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1:04 pm, August 10, 2014
My husband is unable to get the update done. It's giving error #1008 and saying something about a problem moving the files in preparation for the update. So far as I've seen, Glyph doesn't have a reco [..]
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11:04 pm, August 8, 2014
Huy guys so yesterday ive been hacked ( archeage alpha not rift ) and because i dont have access to my account i dont have access to live support team. i have sent support ticket about account recover [..]
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11:04 pm, August 1, 2014
Hi there,
I've been in contact with the GMs for over a week now trying to resolve this, but since none of their suggestions have helped so far, I thought I'd see if anyone here has an idea of what I [..]
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1:04 pm, July 11, 2014
I tried everything and I read everything on the forums that I could find on the similarity of this problem ... and I can't find the update KB285 something that helped a lot of people ... IVE BEEN TRYI [..]
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2:24 pm, November 8, 2013
Quote:
Originally Posted by GM Aithusa
need4speed8190 help out the forums since 2011! :)
Jump to post...
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2:24 pm, November 6, 2013
Quote:
Originally Posted by CM Morgana
RIFT 2.5: SONG OF DREAMS 11/6/13 == FEATURES == Mini-Saga: Song of DreamsReturn to Ember Isle, where expeditions are myste [..]
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2:24 pm, November 6, 2013
RIFT 2.5: SONG OF DREAMS 11/6/13
== FEATURES ==
Mini-Saga: Song of Dreams
Return to Ember Isle, where expeditions are mysteriously disappearing undersea. Brave madness (and drowning) to discover a [..]
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3:24 am, October 16, 2013
Quote:
Originally Posted by CM Morgana
RIFT 2.4: Hotfix #6 10/16/13 RIFT STORE * Thanks to new Ascended technology, you can now browse the store while you're dea [..]
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3:24 am, October 16, 2013
RIFT 2.4: Hotfix #6 10/16/13
RIFT STORE
* Thanks to new Ascended technology, you can now browse the store while you're dead!
DUNGEONS AND INSTANCES
* The mobs in Normal Storm Legion dungeons [..]
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3:24 am, October 5, 2013
Quote:
Originally Posted by Ailion
Some big updates on the Warrior. You will notice several changes have been made to transfer power from certain 61 point abilit [..]
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