1:04 pm, April 18, 2018
Quote:
Originally Posted by TrionBrasse
I am not sure what sort of chaos magic is involved, but I always have to re-authenticate when I am traveling, or even when switchi [..]
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11:04 pm, April 13, 2018
Despite checking the box that indicates to keep me signed in and even if I signed in earlier in the day, 8 out of 10 times I have to provide my password. There seems to be no rhyme or reason to this. [..]
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12:04 pm, March 14, 2018
Already wasted one day of my patron time how many more untill you answer the ticket my husband put in and unblock our ip address all because he couldn't fifure ouy his password which he ended up figur [..]
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12:04 pm, March 11, 2018
Good morning.
I've came back to Rift thanks to Rift Prime and I've been trying to get Twitter and Riftconnect to behave with each other but with no luck.
If I try to log in to Twitter BEFORE loggin [..]
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1:04 pm, July 19, 2017
Okay So launched Rift today and pressed play which should take me to the char select screen but a popup window appears saying *your ecternal IP address has changed please exit and reenter your id and [..]
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1:04 pm, June 23, 2017
Can't connect my game account to Twitter.
1. The username and password are correct.
2. The only contain letters and numbers
3. My drivers are up to date.
It bounces me offline and says to send a c [..]
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11:04 pm, June 20, 2017
On the Glyph Account registration page: https://rift.trionworlds.com/account...on-flow.action
There is list of criteria for a valid password to be entered:
Code:
Your new password must:  [..]
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1:04 pm, May 19, 2017
Hello.
I am trying to play Rift for the first time in a while, and when I launch the game, I am getting an error: Your IP Address Has Changed Since You Last Authenticated. Please Exit the Game and R [..]
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12:04 pm, February 9, 2017
Quote:
Originally Posted by TrionBrasse
Never mind, I was able to get a colleague to get a quick look-see at your account status.Your game account was suspended because C [..]
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12:04 pm, December 14, 2016
I logged in after switching to my laptop did the weekly update. clicked my normal shard to play and found myself at a character creation screen. None of my toons were listed anywhere.I been playing fo [..]
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10:04 pm, October 31, 2016
Quote:
Originally Posted by Baelron
Hey Naifu! Please try using a simple password of letters and numbers for your Twitter account to see if that helps alleviate the issue [..]
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10:04 pm, October 30, 2016
Hi
I'm trying to connect my twitter account ingame through Riftconnect. Unfortunately the game is always telling me "Login failed. Please try again".
Is the Twitter integration still worki [..]
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11:04 pm, October 21, 2016
So I open Glyph to get into game, it takes about a minute to load up. Type my Password in and then I can no longer click anything on the Glyph window. It gives me an error sound when I click the win [..]
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1:04 pm, October 17, 2016
So after the latest 2 updates to Glyph (they installed fine), when i open Glyph it shows the login screen for a few seconds and my password is empty, but after a few seconds it disappeares and i can l [..]
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11:04 pm, September 13, 2016
When launching the Glyph client, it doesn't log me in automatically anymore, even though I have the "Remember my login from this location" enabled. It remembers by login email address but I [..]
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11:04 pm, August 25, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Riane
You aren't actually using the login system that's built into vBulletin. Y [..]
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1:04 pm, August 11, 2016
Quote:
Originally Posted by Ocho
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new opt [..]
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11:04 pm, August 10, 2016
Quote:
Originally Posted by Fasti
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new opti [..]
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11:04 pm, August 10, 2016
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new options for swapping between accounts. Patch NotesGlyph Registratio [..]
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11:04 pm, July 21, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Darodarai
it looks like i did indeed know about that dropdown, cuz i had it set [..]
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11:04 pm, July 12, 2016
On my other account, I tried to adjust the settings to 'low' because it was pretty laggy in Draumheim. I guess just to much awesome details and stuff for my computer to handle. As soon as I pressed ok [..]
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11:04 pm, July 4, 2016
So the email address for my main account no longer exists...
i know my Acc name and password but i cant log into it because everytime i log in, it sends a code to the email that no longer exists to p [..]
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11:04 pm, May 28, 2016
Ever since being forced to switch to Glyph to login to Rift this past week, I'm getting a "Glyph Account Authorization Alert" email telling me I've logged in from another location after logg [..]
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1:04 pm, May 23, 2016
Ok, so we have some weird thing going on with my wife's computer.
She is running windows 7 pro.
She started having problems last night where the game would not launch. Today, I uninstalled the Glyph [..]
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11:04 pm, May 16, 2016
After entering login/password and clicking "Log In", the window disappears, and nothing happens. No errors, no nothing.
If I intentionally put in incorrect credentials I do get the "Aut [..]
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1:04 pm, April 17, 2016
trying to connect to rift and it has me enter my password and then it says check my internet connection.
i am connected just fine, im here talking on teamspeak and posting on this forum. I have trie [..]
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1:04 pm, April 17, 2016
Quote:
Originally Posted by Hesk
Quote:
Originally Posted by PrincessToxic
trying to connect to rift and it has me enter my password and the [..]
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1:04 pm, April 11, 2016
Just recently, within the last week, Glyph no longer is allowing me to open two instances of it under different OS users. This was not the case last week and is rather annoying when I wish to have [..]
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10:04 pm, February 25, 2016
Hey folks,
Currently some folks are experiencing issues with our login services mistakenly reporting that Authentication has failed and that they need to check their password and credentials. Our tea [..]
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10:04 pm, February 25, 2016
Quote:
Originally Posted by Ocho
Hey folks,Currently some folks are experiencing issues with our login services mistakenly reporting that Authentication has failed and th [..]
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10:04 pm, February 18, 2016
Quote:
Originally Posted by Gingers
Quote:
Originally Posted by Darknesian
I just logged into the game and received a pop-up and mail about [..]
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10:04 pm, February 10, 2016
I have entered glyph, clicked play, game loads to 35% then i get the message your external IP addrress has changed since you authenticated. Please exit the game and re-enter your user name and passwor [..]
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12:04 pm, January 16, 2016
The Glyph launcher appears to have an incredible demand of network access during the authentication handshakes: It usually fails while there are other quite intense transfers running (e.g. file sharin [..]
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11:04 pm, October 1, 2015
Years old issue is still not fixed...
Quote:
For as long as I can remember, every now and then the login bugs. Whenever I attempt to log in to the forum by typing my username and pa [..]
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11:04 pm, September 30, 2015
Quote:
Originally Posted by CM Kiwibird
King Oroi smiled as he poured a cup of tea. He held it out for the young girl who sat before his throne. At first he was convinced [..]
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11:04 pm, September 20, 2015
I cannot log into my glyph, it tells me 'authentication failed please check email or password'
my password is right, and my email is right also, i can log into the websites but it just wont let me lo [..]
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11:04 pm, September 15, 2015
Greetings!
I'm just wondering if I can do something to retrieve access to my rather old in-game account if I've deleted reg e-mail long time ago. It was g-mail so after deleting there is no opportunit [..]
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11:04 pm, August 6, 2015
I downloaded Glyph and started the install. The window pops up, the status bar fills a few times and then the last time it fills, everything stops. I see "Finishing..." above the status bar [..]
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11:04 pm, June 26, 2015
hallo ich habe ein problem ich kann mich nicht anmelden die software sagt falsches passwort ich habe ein neues passwort angelegt aber die software sagt immernoch ich hätte ein falsches passwo [..]
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11:04 pm, June 14, 2015
Hi,
I'm having a problem, i had to change my pc's HD and now whenever i try to log in on glyph or the site, they say i'm trying to log in from a different location and ask me for an authentication co [..]
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1:04 pm, June 5, 2015
So explain how you change an email address when it will not connect to the service to check the images you pick are correct? And of course why anyone would have it in a game anyway. You answer your [..]
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11:04 pm, May 26, 2015
Going to use old moble help form to aid the process:Carrier: T-MobilePhone: HTC OneOS Version (Android, iPhone): Android - OS version 4.4.33G, 4G or WiFi: 4G and WiFiRooted or Jail Broke: NoIf Rooted [..]
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1:04 pm, May 22, 2015
I was playing, everything perfectly fine. Atl tab to check something on the net, came back in major crash everything froze. I had to manually shut down the computer cause everything was down. When I s [..]
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11:04 pm, May 20, 2015
Hello people,
First of all, I already made a support ticket about this but that was past Sunday and I haven't got a reply of Trion as of yet.
The problem is that this isn't my 'main account' just an [..]
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11:04 pm, May 8, 2015
So, I got back to Rift after a long break since my computer got fried.
Downloaded the game, logged in Glyph and click play, and no matter what I try to do, I get the following message "Your ext [..]
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1:04 pm, May 2, 2015
Quote:
Originally Posted by GM Fasti
Hey there, All fixed up now. Sorry for the wait. The IP block had nothing to do with your router at all. Some IP addresses get blo [..]
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1:04 pm, May 1, 2015
Why cant you guys do a simple task and unblock my static IP addresses.
I emailed support like 4 times already zero response. I have actual credits on my account and that is money lost if I cant get [..]
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1:04 pm, May 1, 2015
Quote:
Originally Posted by GM Fasti
An IP can get blocked when it is used to repeatedly enter an incorrect password. It's a security measure to avoid brute force passwor [..]
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1:04 pm, April 30, 2015
Hey :)
I took a break from RIFT (mid-terms and such)
When i came back, the launcher updated itself and then whenever i tried to log on it became unresponsive.
I gave it a few goes, but after i ty [..]
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1:04 pm, April 23, 2015
I wanted to log in this morning before work, and do minions (and crafting dailys). When I tried to log in, it didn't do anything - just stayed on the username/password screen, and went Not Responding [..]
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1:04 pm, April 18, 2015
So I had pre-ordered rift before its official release in steam...I wanted to get it back but unfortunely I forgot which email I used and its password, I still do have the pre-order and the 4th anivers [..]
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1:04 pm, April 12, 2015
Quote:
Originally Posted by GM Fasti
Hey there,Sorry to hear you're having this trouble again. Unfortunately, if you're getting this error after resetting your password, [..]
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1:04 pm, April 12, 2015
I'm trying to log in the glyph client with the RIGHT username and password (hence why I can log in into this website) but it always says Authentication Failed even after several password resets and re [..]
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1:04 pm, April 8, 2015
Glyph suddenly stopped working today. I type in my username and password and click "login" and nothing happens. I uninstalled. When I try to reinstall it extracts all the files and starts [..]
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11:04 pm, April 4, 2015
I sent a ticket about 3-4 days ago to recover my account linked to an e-mail address that is now closed... finally got a reply last night and that was the answer:
''I’m very sorry for the i [..]
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1:04 pm, April 1, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Kinkek
Just downloaded the app and it tells me I have the wrong username/pa [..]
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1:04 pm, March 29, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Skrugnak
If I want to contact a GM i get a time out message in every browse [..]
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12:04 pm, March 28, 2015
To make a long story short, my brother created the account i play on when rift came out, he got bored so he gave me his account and since that time im playing on it and spenind money (a lot) today i t [..]
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12:04 pm, March 15, 2015
Good afternoon all. 3 days ago, glyph just stopped working. I have deleted rift and the glyph off of my computer, that didn't work.
i looked for the c:\Users\Username\appdata etc..that file doesn't e [..]
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12:04 pm, February 23, 2015
Is it possible when you send notifications of log in atempts from another area, that you could also add times of the attempt?
I just changed my password and shortly after logging off I get another em [..]
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12:04 pm, February 6, 2015
Quote:
Originally Posted by GM Fasti
Checking this out now. Can you try your password reset again, then, if you use Gmail, check a folder inside your Inbox called Promoti [..]
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12:04 pm, January 29, 2015
:mefiant15:Rift mobile app for android is telling me my password is incorrect, so I tried logging into my Glyph account through my mobile,i got the usual different ip address message,so i logged into [..]
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12:04 pm, January 27, 2015
Included below is from a recent ticket I submitted regarding a client issue that effects other users as well. You may have never even noticed it, but follow the steps I documented and you may be able [..]
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10:04 pm, January 13, 2015
This is the mesage trion sent me via email
"Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We will assume your i [..]
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12:04 pm, January 13, 2015
My account was banned/suspended for no reason. I emailed and they sent me something along the lines of changing my password, I did. I do have some sort of malware protection,
I disabled that, still [..]
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10:04 pm, January 11, 2015
I haven't played in a few months, and thought I'd come back since NT is around, and that means new stuff.
So... I log on after installing and patching and what have you just to find out that all my c [..]
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12:04 pm, January 9, 2015
I'm unable to log in to Glyph or the Trion websites. I'm getting error 2016. I've done tons of research and tried everything suggested to no avail.
I'm not on a restricted network. My modem is har [..]
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10:04 pm, January 7, 2015
I have not been able to log into Rift of the Trion website. I keep getting error 2016. I believe my home I.P. adress was blocked for some reason (maybe due to entering wrong password too many times?) [..]
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12:04 pm, January 6, 2015
I'm getting really angry now.....It's been a few days and and a few emails with still no response! This glyph authentication code is NOT being sent to my email and tech support is not responding to m [..]
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10:04 pm, January 4, 2015
I'm connected to the internet on my laptop through my phones network. when i log into glyph and press play and begins loading to the character selection screen, a message pops up and tells me that i n [..]
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12:04 pm, January 1, 2015
As the owner of the account, For the entirety of this day and a couple random days in the past month or so, it seems my account gets randomly hacked.
It's beyond tiring of constantly changing the pa [..]
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12:04 pm, December 28, 2014
Neither my husband nor I have been able to access the Rift mobile app for the last couple of days (aside from once this afternoon on my husband's phone). On his, it says that he doesn't have any chara [..]
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10:04 pm, December 15, 2014
So I have not played for over a year. I can no longer get into my email account associated with my initial account. This sucks, because I have a full guild bank and yadda yadda...
How do I talk to l [..]
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10:04 pm, December 14, 2014
I tried to log in to Glyph yesterday, and I got the message that my password was wrong. I thought ok maybe I typed it in wrong or forgot it, so I tried to reset it figuring I might as well change it.
[..]
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12:04 pm, December 13, 2014
Growing tired of Blizzards games and lack of feedback I was considering Rift as my go to game. I was able to login just fine but I noticed there's an "authenticator" active on it that I neve [..]
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12:04 pm, December 9, 2014
For as long as I can remember, every now and then the login bugs. Whenever I attempt to log in to the forum by typing my username and password and pressing the login but [..]
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12:04 pm, December 8, 2014
I get Authentication Failed. Please check your email and password.
Everytime i try to log in even my password is 100% correct. I explained all these problems twice to support and they just tell me th [..]
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12:04 pm, December 4, 2014
Is there a bug showing characters online via mobile? I was playing one my characters and in the chat window a message came up that another character on my account came online using mobile. I am unab [..]
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10:04 pm, December 3, 2014
Hi,
Wondering if anyone else has had this issue. After logging into Glyph account management online, I get a screen that pops up requesting that due to upgraded account security, I need to update my [..]
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10:04 pm, December 2, 2014
I have been getting the message that I am logging in from a new location the last couple of days since I downloaded the last patch and I have to go to my email to check the password that is sent to me [..]
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10:04 pm, December 2, 2014
Triple checked the username and password - zilch.
Closed the app and restarted it - zilch.
Cleared the data and tried again - zilch.
Uninstalled the app and reinstalled it - zilch.
Completely powe [..]
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12:04 pm, December 2, 2014
I try to log in and it says
"Authentication Failed!
Please verify your username and password are correct."
Then I get a email from Glyph with code so I go to web site on my mobile and pu [..]
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10:04 pm, November 29, 2014
I thought at first I might've forgotten my password, so I went ahead and did a password change on my Twitter account to be sure. But I still cannot log into Twitter in the game. I had no problem with [..]
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10:04 pm, November 21, 2014
Happy Friday!
Had a weird event this morning logging in to Rift, upon logging from a normal computer on a normal network Rift refused to take my password. It then sent me a log in from a new location [..]
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10:04 pm, November 17, 2014
So I used to play RIFT about 3 years ago and just decided to come back a couple days ago and play again with some friends. I was able to reset my password and log into my account 5 days ago. Even re [..]
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10:04 pm, November 4, 2014
Hello!
I am currently trying to recover my old account that i created when Rift first came out(Before Glyph). I see no option to recover my old account/password. I ordered the Rift Digital Collector' [..]
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10:04 pm, November 2, 2014
Quote:
Originally Posted by GM Fasti
Sorry you're having trouble getting signed in. Can you try a couple things for me? First, go into the Glyph Settings and select the A [..]
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10:04 pm, November 1, 2014
As title says, I cant login glyph client. I got the right username and password but it keeps saying ' authentication failed, please check your username and password'.
I can login the website normally [..]
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10:04 pm, October 31, 2014
I am a patron. I know my account name and password. I have access to the account's associated email address. None of this helps me.
I recently upgraded to a new computer. This caused Glyph to detect [..]
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10:04 pm, October 29, 2014
For as long as I can remember, every now and then the login bugs. Whenever I attempt to log in to the forum by typing my username and password and pressing the login button, I get to see a page with t [..]
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12:04 pm, October 29, 2014
Hello, I recently downloaded the rift mobile app for my android. I try logging in through it but keep getting an authentication failure error. Saying that either my account name/email is wrong, or my [..]
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12:04 pm, October 28, 2014
Hey there,
seems like my old account was hacked two days ago. Not that i care much because the data there are out of date, but anyway, that person had to hack my email too to change rift password and [..]
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12:04 pm, October 26, 2014
Hi
I have main account and i cant log in. I know password, but ive changed location and i cant receive authentication key e-mail from you. I've checked all folders, clicked Resend button and still n [..]
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11:04 pm, October 21, 2014
A little background- I joined a guild and was wondering why it was taking more than two days for it to show up on my Rift App on the phone. So I logged out, back to the login screen. I go to log back [..]
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11:04 pm, October 18, 2014
Hi, i got strange problem with Rift. Yesterday i did get dc when i went afk, and my game crashed. Afther this i started repair and when i was doing it i did get blue screen in my windows. When pc rest [..]
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11:04 pm, October 16, 2014
Things were working just fine two nights ago and now there's all kinds of problems (I'm assuming related to Trion's broken Authenticator for install on mobile phones.
I was playing without incident j [..]
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1:04 pm, October 16, 2014
I was playing without incident just two nights ago so I have no idea what changed or caused it to suddenly fail. There were no changes done by me.
I am not using BootCamp (yet) which installs Window [..]
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1:04 pm, October 14, 2014
I am having trouble logging in to Rift. It will NOT accept my log in details. It just keeps giving me this message:
Authentication failed. Please check your username or password.
My log in details a [..]
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1:04 pm, October 4, 2014
Hi so iv got my account name and password all good i click log in i log in and then it ask me for the 1st time to authenticate my account "Ok i have not played for a while" so may be its a n [..]
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1:04 pm, October 3, 2014
Hello,
I recently downloaded the rift mobile app for my android. Every time I try to log into it, I keep getting an authentication failure. Please make sure account and password are correct.
They h [..]
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