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TrionBrasse: How long does it take for staff to reply to tickets?

11:04 pm, April 6, 2018 Quote: Originally Posted by TrionBrasse Account and purchase problems can be very tricky to resolve, and none of us outside of CS have the tools nor expertise needed to r [..] View

How long does it take for staff to reply to tickets?

1:04 pm, April 6, 2018 I made a ticket concerning my purchase problems, and I googled them afterwards. The SAME problem I am having dates to 2016 if not earlier!!! All the posts are dead end's saying they are still waiting [..] View

Yaviey: Prize Ticket Merchant Delay

1:04 pm, September 21, 2017 Quote: Originally Posted by Yaviey Quote: Originally Posted by Austinex Is there a timeline for updating the items you ca buy with prize tic [..] View

TrionBrasse: Going to Gamescom or PAX Prime? See you there!

1:04 pm, July 21, 2015 Quote: Originally Posted by TrionBrasse Trion Worlds welcomes you to our community parties at Gamescom and PAX Prime: come on in and hang out with our Devs and Community [..] View

Cannot create tickets, Tech support told me to deal with it...

12:04 pm, November 6, 2014 Is anyone else not actually able to create in game support tickets? i consistently show a support ticket from almost a year ago. cant get rid of it or close it, and because of it, I can't create new [..] View

Error message saying "Unable to Select that Character."

1:04 pm, August 12, 2014 I have been trying to login with my character for 2 days now and I keep getting this error message. I don't know what might have caused this. I have also already sent a ticket 2 days ago but I still h [..] View

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