10:04 pm, February 22, 2017
Quote:
Originally Posted by Snedhepl
Sooner in fact. Sending a fix to QA now and it'll be in the next hotfix if all goes well.
Quote:
Originally Posted by [..]
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12:04 pm, February 9, 2017
Quote:
Originally Posted by TrionBrasse
Never mind, I was able to get a colleague to get a quick look-see at your account status.Your game account was suspended because C [..]
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12:04 pm, January 14, 2017
Hi guys i am new player. I created Rift account and entered game few hours ago and all was fine until i logged off. When i tried to log in again i was asked for my code because i got window with this [..]
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11:04 pm, May 28, 2016
Ever since being forced to switch to Glyph to login to Rift this past week, I'm getting a "Glyph Account Authorization Alert" email telling me I've logged in from another location after logg [..]
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11:04 pm, October 2, 2015
Hacked and chars deleted
i Sent 3 tickets and no reply, after getting logged out while online to a hacker, i get back online to find my chars deleted, all im asking is they are restored back, its been [..]
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1:04 pm, August 4, 2015
My Rift account is linked to an email address that i lost some time ago. I am trying to play rift again, but i can't log on to my main account because I need to authenticate myself. I know my secrete [..]
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11:04 pm, July 19, 2015
Posting on behalf of my friend who has been having issues connecting to any Trion/Glyph secured site.
Whenever he tries to access the Glyph account site the connection will time out. The same issue w [..]
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10:04 pm, February 22, 2015
I ask this only because my account got hacked and it takes support at least 2 days to ever respond to an 1-mail, if they ever do. If I were only a free to play customer then I could see a delay, but I [..]
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10:04 pm, February 19, 2015
Ok, so, I played way back at launch on a CE account. For reasons of my own I have not played in a very long time. I recently decided I wanted to try again, was all set to purchase the bundle, and when [..]
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12:04 pm, February 12, 2015
A guildie was hacked and now the account is banned. Guildie doesn't remember security questions as it was over a year since the account was created. Even if providing other info for proof of owership, [..]
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12:04 pm, February 12, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Thorgin86
A guildie was hacked and now the account is banned. Guildie doesn [..]
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12:04 pm, January 25, 2015
So I was playing Rift, relatively new player, and I was wondering what type of frames I was getting. I play with all the specs whacked to highest, super sampling on and all that jazz, and was happy to [..]
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12:04 pm, January 13, 2015
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Bvlgari
It's nearly end of business day in Cali... any news yet?
[..]
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10:04 pm, January 11, 2015
I haven't played in a few months, and thought I'd come back since NT is around, and that means new stuff.
So... I log on after installing and patching and what have you just to find out that all my c [..]
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12:04 pm, January 11, 2015
Quote:
Originally Posted by Tacitus
To be fair, I don't think Ecru was posting to be a trouble maker. I am sure he is a bit panicked at finding his account basically de [..]
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12:04 pm, January 1, 2015
As the owner of the account, For the entirety of this day and a couple random days in the past month or so, it seems my account gets randomly hacked.
It's beyond tiring of constantly changing the pa [..]
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10:04 pm, December 14, 2014
I tried to log in to Glyph yesterday, and I got the message that my password was wrong. I thought ok maybe I typed it in wrong or forgot it, so I tried to reset it figuring I might as well change it.
[..]
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12:04 pm, December 4, 2014
Is there a bug showing characters online via mobile? I was playing one my characters and in the chat window a message came up that another character on my account came online using mobile. I am unab [..]
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12:04 pm, November 20, 2014
About a month ago my glyph account was hacked and became banned. I emailed Trion multiple times asking for help and got back emails saying once my account was recovered, it would be unbanned. I haven' [..]
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12:04 pm, November 11, 2014
Hello
My accounts got banned two days ago for no reason at all. I have seen other incidents like this, and they have got their accounts back after using other methods than sending in an appeal to app [..]
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10:04 pm, October 31, 2014
No - this isn't another "my account has been hacked" - well at least not yet.
Like a good little vegemite my wife and I use the rift authenticator to validate logins. The problem is: we had [..]
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10:04 pm, October 30, 2014
i have been coin locked..... I have logged on the same computer i always log on from.. Now i cannot do anything in terms of selling, salvaging, or gbanking..... I will literally switch to WoW if this [..]
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12:04 pm, October 30, 2014
Let me start off by saying I haven't played this game for many months. But I logged in for the 3.0 patch and played most of the day. During the day I had several charges made to the credit card tied [..]
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12:04 pm, October 28, 2014
Hey there,
seems like my old account was hacked two days ago. Not that i care much because the data there are out of date, but anyway, that person had to hack my email too to change rift password and [..]
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11:04 pm, October 21, 2014
Haven't played the game in a long time. Someone hacked into my account and has emptied out my bank account irl. Support is taking quite some time to get back to me about this issue and they continue t [..]
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1:04 pm, October 17, 2014
this is becoming almost humorous......... almost.
I had to change my credit card numbers due to Home Depot being hacked and I could not delete my old card due to the "active account" being a [..]
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1:04 pm, September 28, 2014
So someone Hacked my account stole $200.00 Dollars in credits and Trion isnt doing anything to help it. I sent in an email to them saying i cant get my account to send my email the reset password and [..]
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11:04 pm, September 12, 2014
I bought Rift when it first came out and Defiance.. I logged into Glyph since now its makes you, and I do not see any of my games...
Is there something I need to do, reapply codes
Or is my account [..]
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1:04 pm, August 30, 2014
This is pretty sad that I can not get help with my hacked account that someone has charged approximately $200.00 to my debit/mastercard. I have a Patron account and can not access live chat.
One Mon [..]
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1:04 pm, August 29, 2014
My account has been compromised and charged with EUR134.99Order details:
Date: Aug 26, 2014
Transaction Type: Digital Purchase
Product: GIFT: ARCHEUM FOUNDER'S PACK
Subtotal: EUR134.99
Tax (if appl [..]
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11:04 pm, August 27, 2014
I recently upgraded to patron, and my secondary account was hacked, and I have sent multiple tickets in and they have fallen upon deaf ears. Why am I unable to use Live Chat? Help please?
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11:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quoting from another thread, please direct responses there.
Quote:
Originally Posted by Ocho
Let say this [..]
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1:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Muspel
One trick that can help is to have a password that you modify in some wa [..]
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1:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Thanks for linking the main thread, have you tried any alternate methods of contacting support yet? We've also got a new security featur [..]
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1:04 pm, August 26, 2014
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Lord Greenscale
Possible solutions aside, I still find it quite annoying that [..]
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1:04 pm, August 14, 2014
I would much appriciate if someone who has ability to disable that bloody authenticator could check that case, i am really really angry, first of all my account was hacked, bad things happen, i got ov [..]
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11:04 pm, August 8, 2014
I haven't played Rift for a while. Never mind why. But this other day (Aug 6th) I received some strange mails from noreply@trionworlds.com. See below for how it looked like. The links seem legit at fi [..]
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11:04 pm, August 8, 2014
Huy guys so yesterday ive been hacked ( archeage alpha not rift ) and because i dont have access to my account i dont have access to live support team. i have sent support ticket about account recover [..]
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11:04 pm, July 6, 2014
My account has been taken, and I cant call anyone to get it back! I have never shared my account info with anyone, and it is just gone. I want my toons and stuff back, I was a founder on this game.
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11:04 pm, May 21, 2014
Hi all
Just a quick question. Basically one of my other mm accounts got hacked and im updating and changing everything else now.
i did an email...
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