1:04 pm, April 1, 2018
Quote:
Originally Posted by RoughRaptors
Quote:
Originally Posted by Fia
I even have ability lags in my dimension, with no one around, just [..]
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10:04 pm, March 15, 2018
Quote:
Originally Posted by Tacitus
Clarification - you can purchase just fine for the displayed amount. When you do so, the CONFIRMATION window will display the normal [..]
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12:04 pm, February 21, 2018
Quote:
Originally Posted by TrionBrasse
CONFIRMED: Name Reclaim is scheduled for Wednesday, February 28th, 2018.Currently the time set for the patch is the normal 7:30am [..]
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12:04 pm, February 13, 2018
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Sylvaene
While you are here, can you confirm what the end date is for the $9 [..]
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12:04 pm, February 9, 2018
Quote:
Originally Posted by TrionBrasse
Righto, we had an employee log in securely to Daementia and everything operated correctly with a standard installation of RIFT, wi [..]
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12:04 pm, February 7, 2018
Quote:
Originally Posted by TrionBrasse
Hullo all! We are going to do a restart for the North American servers ONLY tomorrow, which should resolve the issues with Deepwo [..]
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12:04 pm, January 23, 2018
Quote:
Originally Posted by RoughRaptors
Quote:
Originally Posted by Aranka
it would take a miracle to fix this without/before patch... so w [..]
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12:04 pm, January 6, 2018
Quote:
Originally Posted by TrionBrasse
I can confirm that the YARET issue is not related to any DDOS.Please see this thread for updates on the YARET issues on NA servers [..]
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10:04 pm, November 30, 2017
Quote:
Originally Posted by Yaviey
It's with a heavy heart that we can confirm that Keyens is no longer with Trion. However, don't fret! The RIFT team is packed with tale [..]
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12:04 pm, November 9, 2017
Quote:
Originally Posted by Yaviey
Update 11/8: We've confirmed this is happening and are working on a fix. Currently the only way to fix this bug is to relog. Please con [..]
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12:04 pm, October 31, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Ishimui
Please post any Mystic Archer Bugs you guys find, these are the thre [..]
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1:04 pm, October 26, 2017
Quote:
Originally Posted by CM Morgana
Hi all,The RIFT shards will be coming offline at the same time on 10/26/17 for RIFT 4.3: Hotfix #1. The update times are not yet so [..]
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11:04 pm, September 27, 2017
Quote:
Originally Posted by Yaviey
[KNOWN ISSUE] Texture Splatting & Compass Mini-Map Changed Description: After a new shader was added to 4.2 Hotfix 2, the mini [..]
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11:04 pm, September 25, 2017
Quote:
Originally Posted by Yaviey
Hi all, we can confirm that this is indeed bugged. For now, please do NOT turn in the quest "Hinder Crucia: The Maze of Steel.&quo [..]
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11:04 pm, September 19, 2017
Quote:
Originally Posted by Yaviey
[KNOWN ISSUE] Texture Splatting & Compass Mini-Map ChangedDescription: After a new shader was added to 4.2 Hotfix 2, the mini- [..]
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1:04 pm, August 4, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Featherrock
Sabotage the factory controls. I was able to disable one of the [..]
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1:04 pm, August 1, 2017
Quote:
Originally Posted by Yaviey
Quote:
Originally Posted by Tazendra
The SUMMERFEST tab in the Rift Store does not show up while inside T [..]
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1:04 pm, August 1, 2017
Quote:
Originally Posted by Yaviey
{KNOWN ISSUE} Can't Target Bewitched Roots Description: Player turned 67 to do story quest and could not progress because they couldn't [..]
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1:04 pm, July 28, 2017
Quote:
Originally Posted by Yaviey
We have confirmed this is a bug and have a fix pending. Thank you for reporting! In the meantime, you can still queue as DPS as you sh [..]
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11:04 pm, July 20, 2017
Quote:
Originally Posted by Keyens
The store to spend the new tickets is not yet live. I believe it is scheduled for next week, but I don't have any concrete confirmation [..]
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11:04 pm, June 28, 2017
Quote:
Originally Posted by TrionBrasse
I think it's pretty clear that there was no patch planned for today. =PWe will very likely patch tomorrow, and there will be patch [..]
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1:04 pm, June 10, 2017
Last sunday morning I bought a DLC-Package via Steam. I thought it would be delivered within minutes.
After 2 ours at lunch time I opened a ticked explaining the case. Almost a full week passed by, [..]
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11:04 pm, June 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is moving up the queue, so our CS team will reply as soon as possible. Thanks for your patienc [..]
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11:04 pm, May 24, 2017
Quote:
Originally Posted by TrionBrasse
“Shiny hunting” remains one of the most beloved pastimes for the Ascended, and we’re making it even [..]
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11:04 pm, May 23, 2017
Quote:
Originally Posted by TrionBrasse
Hello folks, Dev confirms that the 275 hit is a bug.Better yet, Dev also confirms that there is a fix in that SHOULD go in with to [..]
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1:04 pm, May 15, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Minqy
From another thread I renamed "C:\Users\USERNAME\AppData\Roam [..]
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11:04 pm, May 9, 2017
Quote:
Originally Posted by TrionBrasse
Your help in testing iROTP is very much appreciated. A lot of small technical issues are not visible to the average player, but th [..]
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1:04 pm, May 8, 2017
On the Eternal Power stage of the warrior weapon (last epic version before it becomes Eternal) the damage and energy regen proc fails to trigger after applying Primal Edge and presumably all other wea [..]
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1:04 pm, May 5, 2017
Quote:
Originally Posted by TrionBrasse
Quote:
Originally Posted by makerofwidows
Thank you for confirmation on a rift associated site and n [..]
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11:04 pm, May 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! There's currently a bug with how Patron time is being displayed, so you won't currently see your upcoming Patron time. [..]
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1:04 pm, April 30, 2017
Hello, im looking for help. this morning i was logging into rift and i seen my characters to choose from. i had my main character level 46 or so. and a level 10, i was trying to delete my level ten so [..]
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11:04 pm, April 7, 2017
More than a year ago already reported here, still not solved, and probably still not understood...
If you are a German speaking player, you probably installed RIFT with German language on a German Win [..]
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1:04 pm, April 6, 2017
Quote:
Originally Posted by Archonix
1) No deadline. While I won't promise that it will be around forever, we have no plans to end the promo anytime soon.2) Talked to th [..]
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1:04 pm, April 6, 2017
Quote:
Originally Posted by Snedhepl
Indeed, there's been a number of bugs and a number of bug fixes regarding legendary abilities have happened since SFP went live. And [..]
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12:04 pm, March 16, 2017
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Samuraiko
Tacitus, can you please confirm/deny whether saved premium boxes w [..]
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10:04 pm, February 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your support tickets had been created successfully, so one of our CS agents will review them as soon as po [..]
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12:04 pm, February 24, 2017
Quote:
Originally Posted by TrionBrasse
We cannot confirm nor deny that any Trion employees have specific sportsball team affiliations .=) Brasse GO PACKERS!
[..]
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10:04 pm, February 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket had been created successfully, and our CS team will take a look at this as soon as they can!
[..]
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12:04 pm, February 10, 2017
When certain VFX displays on-screen, they expand to form multiple layers of transparent, flashing sheets, generally overlapping to obscure most of what's happening on-screen and lagging the game immen [..]
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10:04 pm, February 1, 2017
RIFT 4.0: Hotfix #13 2/1/2017THANK YOU REWARD
* As a thank you for your continued patience, we’ve added a bonus weekly reward (claimable by one character per account in the RIFT Store) that [..]
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10:04 pm, February 1, 2017
Quote:
Originally Posted by CM Morgana
RIFT 4.0: Hotfix #13 2/1/2017 THANK YOU REWARD* As a thank you for your continued patience, we’ve added a bonus weekly re [..]
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12:04 pm, January 20, 2017
Quote:
Originally Posted by Snedhepl
Quote:
Originally Posted by Lionhardt
Any ETA, the shards still say locked :(
Once the shar [..]
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12:04 pm, January 20, 2017
Quote:
Originally Posted by SupermanSocks
Quote:
Originally Posted by Artewig
We had a group of 10 queue and get put in different groups, an [..]
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12:04 pm, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets are still awaiting review, and one of our CS agents will respond as soon as they can. We're w [..]
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12:04 pm, January 4, 2017
Quote:
Originally Posted by Hesk
Hello! I've confirmed your characters are available on the account; if you're still having difficulty locating them, please submit a supp [..]
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10:04 pm, December 11, 2016
Hello,
I have (or had) the "presents" portrait frame and I believe one was included with the pre-order of Starfall Prophecy.
When I right-click my character portrait there is no option t [..]
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12:04 pm, December 8, 2016
Quote:
Originally Posted by Hesk
Without knowing which specific character is having difficulty, I cannot guarantee this will resolve your issue, but I can confirm that on [..]
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10:04 pm, December 7, 2016
Quote:
Originally Posted by Snedhepl
I'm just confirming that it is intentional: You don't need to spend a loot charge on your first run of a given dungeon each day. If [..]
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10:04 pm, November 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets were created successfully and one of our CS agents will respond as soon as they can.
[..]
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10:04 pm, November 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just confirmed that our team is investigating this issue and working on a fix. No ETA at the moment, but we're defin [..]
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10:04 pm, November 2, 2016
Quote:
Originally Posted by Snedhepl
Interesting report: I'm in the process of testing it myself to confirm but regardless I can live tweak some settings so it doesn't h [..]
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10:04 pm, November 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue, so one of our agents will respond as soon as they can. Thanks fo [..]
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12:04 pm, October 31, 2016
I have researched this and tried several previously recommended fixes (listed below), with no effect.
As in the title, Glyph is on the taskbar but it will not display a window on the desktop. It show [..]
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1:04 pm, October 26, 2016
Quote:
Originally Posted by Hesk
Hello Zhakiav! I've confirmed that #732611 has received a response from Customer Service - please review it and respond at your convenien [..]
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11:04 pm, October 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just confirmed our team is aware of this bug and they're currently investigating. Thanks for the heads up!
[..]
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1:04 pm, October 20, 2016
Quote:
Originally Posted by Hesk
Hello JaggedOne. I've looked into your issue and confirmed your original Rogue character was created back in November of 2012. It would a [..]
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1:04 pm, October 8, 2016
Quote:
Originally Posted by Snedhepl
Quote:
Originally Posted by Myred
Can confirm, all the addons are angry. D:
I'd love to hea [..]
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1:04 pm, October 6, 2016
Quote:
Originally Posted by Hesk
Hello! To clarify, impersonating Trion staff (including volunteer staff) is a violation of the Terms of Use and should be reported. The f [..]
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11:04 pm, September 30, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Holyroller12
Just to confirm, does this mean the few remaining baubles float [..]
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1:04 pm, August 31, 2016
Quote:
Originally Posted by Hesk
Hello Scarletica! I've looked into your issue, and confirmed that your ticket has been responded to by a CS agent. Please review the tick [..]
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1:04 pm, August 11, 2016
Quote:
Originally Posted by Ocho
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new opt [..]
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11:04 pm, August 10, 2016
Quote:
Originally Posted by Fasti
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new opti [..]
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11:04 pm, August 10, 2016
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new options for swapping between accounts. Patch NotesGlyph Registratio [..]
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1:04 pm, August 9, 2016
Quote:
Originally Posted by Hesk
Hello Roslyn! I can confirm your ticket has been created successfully, and will be addressed as soon as we're able to. Unfortunately, I'm [..]
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11:04 pm, August 5, 2016
Quote:
Originally Posted by ZamboniChaos
Since tickets are answered in the order they're received, our response times are dependent on the number of tickets currently in [..]
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11:04 pm, July 29, 2016
Quote:
Originally Posted by captaincursor
Quote:
Originally Posted by hardy83
It's so hard to follow the story now a days with this game any [..]
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11:04 pm, July 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is aware of the issue, and I confirmed they're still investigating to try and determine the cause. Keep an ey [..]
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1:04 pm, July 28, 2016
Quote:
Originally Posted by Hesk
Hello! I can confirm that our engineering team is working on resolving this issue now. We hope to have it resolved soon!
Jump [..]
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11:04 pm, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Everis! I confirmed your ticket was in our queue, so one of our CS agents will respond as soon as they can.
[..]
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11:04 pm, July 14, 2016
Quote:
Originally Posted by Tacitus
Our QA dept, in investigating this, confirmed the issue, but also figured out there is at least a work-around - mouse clicking the OK [..]
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11:04 pm, July 12, 2016
Quote:
Originally Posted by Snedhepl
Were you collecting artifacts? Given that you were in PTW I suspect you were getting the poison/burning/nightmare DoTs that also let [..]
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11:04 pm, July 5, 2016
Hello @all,
somehow Trion has been rather secretive about what sound api Rift uses and in terms of problems with regarding to surround sound, there hasn't been really any comment -- at least none tha [..]
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1:04 pm, June 28, 2016
Quote:
Originally Posted by Hesk
Hello! I've confirmed that your character has been restored from deletion. Please review the response to your ticket, and update it if yo [..]
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1:04 pm, June 10, 2016
It still happens, half a year after reporting it here. The thread from that time is already closed due to a lack of interest. Support request 589841 was closed as "solved" despite not solvin [..]
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11:04 pm, June 8, 2016
We used to be able to do this but it changed a few months ago. When questions were raised the answer was that this was a bug not an intentional change and a fix was in testing.
It has been quite a wh [..]
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11:04 pm, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Glymrok! I reviewed the account associated with this forum handle, but I didn't see any recent tickets that you had subm [..]
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11:04 pm, May 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there MarkMage. We don't delete support tickets, so I went ahead and reviewed your account to try and see what was going on h [..]
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1:04 pm, May 31, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked into your issue and confirmed that you currently have 2 open tickets regarding the issue. I can also confirm that none [..]
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1:04 pm, May 26, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble everyone. First, I'd recommend reviewing this support article and confirm you've tried all of the basic cli [..]
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11:04 pm, May 23, 2016
Quote:
Originally Posted by Snedhepl
Just confirming that this is accurate, with the sole addition that later people pointed out that the 25 point maximum is from planar [..]
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1:04 pm, May 13, 2016
So I'd posted below about an odd issue, and was told to run rift in administrator. I ran it as administrator a few times and that cleared up the issue I was having.
But here is the odd thing. I've st [..]
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11:04 pm, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
This problem could have multiple causes, so it's hard to say exactly what's happening here. However, I've confirmed your ticket w [..]
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11:04 pm, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! The first thing I would suggest is visiting our support page and confirming that you've already tried all of the tr [..]
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1:04 pm, April 22, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by xcal1
Except that it is required for the "Everyone Loves a Parade" [..]
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11:04 pm, April 21, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by Blender
Also have the same problem. Is there some ingredient it's not tellin [..]
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11:04 pm, April 16, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by NBliss
Thy Artewig for the info, Can anyone of the trion/rift team conf [..]
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11:04 pm, April 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Tuasemper! I confirmed that you already submitted a support ticket, so one of our CS agents will respond as soon as the [..]
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11:04 pm, April 14, 2016
Quote:
Originally Posted by Gingers
Confirmed this is a bug and is being looked into right now. It seems that most items on the new landing pages aren't purchasable. Than [..]
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11:04 pm, April 13, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry you've had so much trouble adding a new payment method to your account. Out of curiosity, have you tried adding any oth [..]
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1:04 pm, April 13, 2016
to any customer support or anyone else that can refrain from hitting the standard reply tab..!!
i have sent multiple e-mails regarding my account and the inability for me to register a new credit [..]
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1:04 pm, March 31, 2016
Quote:
Originally Posted by Keyens
I have been unable to reproduce the issue either locally or on test. Have you tried a full respec and the ability still does not work? [..]
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11:04 pm, March 30, 2016
Quote:
Originally Posted by Ocho
Quote:
Originally Posted by Laeti
If memory serves, it's been mentioned in livestreams - the price will be [..]
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1:04 pm, March 29, 2016
Quote:
Originally Posted by Tacitus
So there are a few issues (to elaborate). Issue number one is that there are MANY more items than actually make it to the game, in a [..]
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10:04 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I would do is confirm your video drivers are up to date. If they are, I'd recommend contacting our CS [..]
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10:04 pm, March 23, 2016
Quote:
Originally Posted by Tacitus
Quote:
Originally Posted by SmidgesToe
yes, happened to me before patch, One didn't give a core, the sec [..]
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10:04 pm, March 22, 2016
Quote:
Originally Posted by Tacitus
I am not the "achievement person", but no one person is. Various people create achievements based on the work they are doin [..]
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10:04 pm, March 3, 2016
http://imgur.com/0cmmYjs.jpghttp://imgur.com/Xk6miW1.jpghttp://imgur.com/6tXJssQ.jpghttp://imgur.com/YoxJcEU.jpg
This bug is permanently occuring for me since last patch (others confirmed they have it [..]
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10:04 pm, February 18, 2016
Quote:
Originally Posted by ZamboniChaos
I know firsthand how frustrating these graphical issues can be, and unfortunately they can also be difficult to reproduce in test [..]
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12:04 pm, February 16, 2016
Quote:
Originally Posted by DEV_Anony
Greetings,After weekend reports and investigation I have confirmed that the Shadow of C'zyth phase of Arisen Arak in the Mind of Mad [..]
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10:04 pm, February 11, 2016
Quote:
Originally Posted by Snedhepl
All rare 'diamond' adventures give the normal loot you'd get from doing that adventure plus the 'rare loot'. No replacement, just ad [..]
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